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Exterior view, Mercure Surabaya Manyar in Surabaya
Mercure Surabaya Manyar
Fitness center, Mercure Surabaya Manyar in Surabaya
Mercure Surabaya Manyar
Mercure Surabaya Manyar
Bathroom, Mercure Surabaya Manyar in Surabaya
Bathroom, Mercure Surabaya Manyar in Surabaya

Removed from saved list

7.7

Very good

470 reviews

470 reviews

Housekeeping11
Food & Dining1
Breakfast1
See map
See map

8.2

Excellent

Location rating score

Excellent location - 1.15 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Bonnet
160 m
Pasar Mleto
570 m
Popular landmarks
Monkasel (Submarine Monument)
2.1 km
Bungkul Park
3.1 km
Tunjungan Plaza
3.3 km
Surabaya's Zoo
3.6 km
Suramadu National Bridge
3.8 km
Closest landmarks
SBC Skin Clinic
190 m
ApotekBoy_Dr.Franky
670 m
Tempat Parkir Gereja
680 m
Rumah Sakit Jiwa
770 m
Klinik & Salon Hewan Cika
770 m

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44 Mulyorejo Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60116 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Room service [24-hour]

Ticket services

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Fitness center

Restaurants

Room service [24-hour]

This property is in high demand!

5 travelers have booked today.

Value for money7.5
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport11.2 km

Rooms available at Mercure Surabaya Manyar

Superior room with 1 queen size bed, City side
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Room with Quensize bed, City side
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 46 m²/495 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Premium Superior Room with 1 queen size bed, City side
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Room with Twin bed, City side
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 2 sofa beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 24 m²/258 ft²
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Premium Superior Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
Enter dates to see prices
Executive Suite, 1 Queen Bed with Sofa bed
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mercure Surabaya Manyar provide dry cleaning services?

Yes! Mercure Surabaya Manyar features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What interesting attractions are in close proximty of Mercure Surabaya Manyar that are in walking distance?

While residing at Mercure Surabaya Manyar, begin your trip by exploring the closest destinations that are within walking distance to the property which include Bonnet and Pasar Mleto.

How many rooms does Mercure Surabaya Manyar have?

Mercure Surabaya Manyar has a total of 68 rooms.

How long do visitors normally stay at Mercure Surabaya Manyar?

Verified past guests that have stayed at Mercure Surabaya Manyar had an average nightly stay of 1 night at this property.

In which languages can Mercure Surabaya Manyar's staff members communicate?

Mercure Surabaya Manyar can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What do verified guests love most about Mercure Surabaya Manyar?

Past guests that stayed at Mercure Surabaya Manyar have given this property a rating of 8.276 for its exceptional location as the major highlight for their stay.

What is the average rating that verified Solo travelers' have given to Mercure Surabaya Manyar?

Past solo travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Mercure Surabaya Manyar?

Past business travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.2. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Mercure Surabaya Manyar?

Verified families with young children that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.8. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Mercure Surabaya Manyar?

Past group travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 8.0. You can check out more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Mercure Surabaya Manyar?

Verified local visitors that have stayed at this property have given Mercure Surabaya Manyar an average rating of 9.2. You can look up on more descriptive customer reviews, and comments for this property down in the review section.

What people love about Mercure Surabaya Manyar

  • 9.6

    Exceptional
    Cleanliness

    "The hotel looks really new and clean."

    Zefanya

    |

    August 15, 2022

  • 10

    Exceptional
    Cleanliness

    "Such a nice hotel, modern and clean."

    Enty

    |

    May 29, 2022

  • 8.4

    Excellent
    Location

    "Location is strategic, nearby you can find best Restaurants in Surabaya."

    Verawati

    |

    November 7, 2022

Overall rating:

7.7

Very good
470 reviews
Cleanliness
7.6
Facilities
7.3
Location
8.2
Read all reviews >
More about Mercure Surabaya Manyar

More about Mercure Surabaya Manyar

Experience Comfort and Convenience at Mercure Surabaya Manyar

Mercure Surabaya Manyar offers a range of facilities to ensure a comfortable and convenient stay for its guests. From 24-hour room service to a coffee shop, laundry service, restaurant, and tours, the hotel has everything you need to make your stay memorable. The hotel also features safety deposit boxes, valet parking, concierge, air conditioning, and bathrobes in every room. Stay connected with daily newspapers, Wi-Fi in public areas, and satellite/cable TV. Other amenities include a mini bar, hair dryer, car park, designated smoking area, dry cleaning, ticket service, and breakfast buffet with a continental breakfast. Free Wi-Fi is available in all rooms, making it easy to stay connected with loved ones or catch up on work while on the go.

Variety of Rooms to Suit Your Needs

Mercure Surabaya Manyar offers a variety of rooms to suit your needs. Choose from the Deluxe Room with a Queen-size bed and a City view, the Deluxe Room with Twin beds and a City view, the Executive Suite with a Sofa and Dining Table, the Dup Lex Suite with a Queen bed and Non-Smoking option, the Premium Superior Room with a Queen-size bed and a City view, or the Superior Room with a Queen-size bed and a City view. Each room is designed to provide comfort and convenience during your stay in Surabaya, Indonesia.

Discover Surabaya's Fascinating Landmarks and Attractions

Mercure Surabaya Manyar is strategically located near some of Surabaya's most fascinating landmarks and attractions. History buffs will appreciate the Sampoerna Museum and Suramadu National Bridge, while shopaholics can indulge in retail therapy at Tunjungan Plaza and Surabaya Town Square. Nature lovers can take a stroll in Bungkul Park or visit Surabaya's Zoo, while those interested in local culture can explore Tugu Pahlawan and the iconic Suroboyo Monument. For a spiritual experience, the Ampel Mosque is a must-visit. And don't miss the chance to see the impressive Monkasel (Submarine Monument) - a unique attraction that pays tribute to Indonesia's naval history. With so much to see and do, Mercure Surabaya Manyar is the perfect base for your Surabaya adventure.

Clean rooms, good facilities, and great location

Mercure Surabaya Manyar is a great hotel located at East Surabaya. The rooms and bathrooms are clean and well-maintained, with good facilities. The rooms are also spacious and comfortable. Guests appreciate the hotel's convenient location, making it easy to explore the city. Additionally, the food served at the hotel is delicious and satisfying. Overall, guests have had a positive experience at Mercure Surabaya Manyar and highly recommend it to others.

Discover the Best of Surabaya with Mercure Surabaya Manyar

Mercure Surabaya Manyar is the perfect choice for travelers seeking comfort, convenience, and value in Surabaya. This hotel boasts an impressive location with an overall rating of 8.2, making it easy for guests to explore the best of the city. The staff performance is highly rated at 7.6, ensuring that guests receive exceptional service throughout their stay. The hotel's facilities are rated at 7.3, offering guests a range of amenities to enjoy. With a cleanliness rating of 7.5, guests can rest assured that their rooms will be spotless and well-maintained. While the comfort rating is 6.8, guests can still expect a comfortable stay with all the necessary amenities. With an overall rating of 7.5, Mercure Surabaya Manyar is an excellent choice for travelers looking for a memorable stay in Surabaya.

Show less

Amenities and facilities

Very good
Facilities

7.3

Most talked about facilities

Housekeeping

25 mentions

Breakfast

13 mentions

Food & Dining

4 mentions

Taxi

2 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Rental car
  • Valet parking

Location

JL Manyar Kertoarjo No 44 Mulyorejo Jawa Timur, Surabaya Center, Surabaya, Indonesia, 60116
Excellent
Location

8.2

Airports
  • Juanda International Airport (SUB)
    11.2 km
  • Abdul Rachman Saleh Airport (MLG)
    73.3 km
Public transportation
  • Ngagel
    2.2 km
  • Gubeng Train Station
    2.2 km
Hospital or clinic
  • SBC Skin Clinic
    190 m
Shopping
  • Tunjungan Plaza
    3.3 km
Cash withdrawal
  • ATM
    140 m

What's nearby

Popular landmarks
  • Monkasel (Submarine Monument)
    2.1 km
  • Bungkul Park
    3.1 km
  • Tunjungan Plaza
    3.3 km
  • Surabaya's Zoo
    3.6 km
  • Suramadu National Bridge
    3.8 km
  • Pakuwon Food Festival
    4.0 km
  • Surabaya Town Square
    4.3 km
  • Tugu Pahlawan
    4.9 km
  • Sampoerna Museum
    6.5 km
  • Masjid Nasional Al Akbar Surabaya
    8.4 km
Nearby landmarks
  • Bonnet
    160 m
  • SBC Skin Clinic
    190 m
  • Pasar Mleto
    570 m
  • ApotekBoy_Dr.Franky
    670 m
  • Tempat Parkir Gereja
    680 m
  • Rumah Sakit Jiwa
    770 m
  • Klinik & Salon Hewan Cika
    770 m
  • Apotek Meliana
    800 m
  • Taman Karang Wismo
    880 m
  • Laboratorium Kesehatan Dinas Kesehatan Surabaya
    880 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
The property
  • Number of rooms 68
  • Room voltage220

Reviews of Mercure Surabaya Manyar from real guests

Provided by verified guests of Agoda
7.6
Cleanliness7.6
Facilities7.3
Location8.2
Room comfort and quality6.8
Service7.6
Value for money7.5
High score for Surabaya
Rating
9+ Exceptional (40)
8-9 Excellent (24)
7-8 Very Good (78)
6-7 Good (46)
<6 Below Expectation (77)
Time of the year
Mar - May (56)
Jun - Aug (76)
Sep - Nov (80)
Dec - Feb (53)

Show reviews that mention 

Showing 265 verified guest comments
12345
9.6
Exceptional
Zefanya from United Kingdom
Solo traveler
Superior room with 1 queen size bed, City side
Stayed 1 night in June 2022

A lot of food options nearby”

The hotel looks really new and clean. There are a lot of food options within walking distance. The staff were friendly. Upon arrival, they provided you with a welcome drink, which is a nice little surprise after long travel.

Reviewed August 16, 2022

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10.0
Exceptional
GILLES from France
Solo traveler
Deluxe Room with Twin bed, City side
Stayed 4 nights in September 2022

Quiet and comfort”

Perfect location, many resto outside hotel, day and night.

Reviewed September 23, 2022

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10.0
Exceptional
Enty from Indonesia
Family with young children
Deluxe Room with Twin bed, City side
Stayed 1 night in May 2022

Nice and modern”

Such a nice hotel, modern and clean.

Reviewed May 29, 2022

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9.6
Exceptional
Stefy from Indonesia
Solo traveler
Deluxe Room with Twin bed, City side
Stayed 4 nights in November 2022

Exceptional”

Everything was great; I would love to coma back for sure 😀

Reviewed December 14, 2022

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9.6
Exceptional
Hisyam from Indonesia
Solo traveler
Superior room with 1 queen size bed, City side
Stayed 1 night in January 2022

In between”

Not too far from the airport and city center. A good choice for business traveller.

Reviewed January 22, 2022

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Dear Mr. Hisyam, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Responded March 20, 2022
Mercure Surabaya Manyar
8.8
Excellent
Thomas from Indonesia
Solo traveler
Superior room with 1 queen size bed, City side
Stayed 3 nights in October 2022

Love the Gym ”

Rarely seen gym hotel wih treadmill in “good” condition Great staff Cozy room Supermarket dan restaurant within walk distance

Reviewed November 06, 2022

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8.4
Excellent
Verawati from Indonesia
Group
Superior room with 1 queen size bed, City side
Stayed 1 night in November 2022

Nice hotel in Surabaya”

Location is strategic, nearby you can find best Restaurants in Surabaya. Best for short-stay business traveller

Reviewed November 07, 2022

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5.6
Angelia from Indonesia
Family with young children
Executive Suite
Stayed 2 nights in January 2023

Quite dirty”

Room is quite small. A little bit dirty. Breakfast choice is limited. Gym does not provide clean towel. No one at the ground floor. A security person always at the back.

Reviewed January 26, 2023

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5.6
Samuel from Indonesia
Couple
Superior room with 1 queen size bed, City side
Stayed 1 night in August 2022

Pricy”

Air con was not working. Shower drainage was blocked! Very dirty. I got a bad experience. It was the first time. I donot know other rooms.

Reviewed September 05, 2022

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7.3
Very good
Wendy from Indonesia
Solo traveler
Stayed 2 nights in June 2013

Great hotel, but terrible customer service!”

cleanliness, location, simplicity

I've stayed at the Everbright Hotel many times before, but this particular stay was a nightmare. The hotel was good, the staff were friendly, but I think the management was just terrible. I booked the hotel through Agoda, and everything went smoothly. Until I arrived at the front desk to check in. The gentleman at the front desk told me that all the rooms were full! Even though I've paid for my room, they claimed not to have any room available. Instead, they sent me to a hotel which is located not too far from Everbright, but not as easily accessible, and the price at Agoda was lower than the amoount I paid through Agoda. They did give me a room the next day, but I was dissatisfied. It's not the staff's fault, but I think the hotel management has cheated me. Everbright is the only hotel in the East Surabaya area that I would choose due to its location, so I will have no choice but stay there again. I hope the management get their act together because if they continue this way, it's not impossible that their customers will turn to other hotels

Reviewed July 05, 2013

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9.0
Exceptional
Nadya from Indonesia
Solo traveler
Stayed 1 night in August 2013

Everbright Hotel”

The room, hotel service, and i feel really comfy with the bed

I love the hotel, it made my journey nicer and more amazing, thank you everbright! For the service, and the nice room!

Reviewed August 28, 2013

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8.3
Excellent
Wasnudin from India
Business traveler
Stayed 1 night in November 2012

Pelayanan Bagus disertai senyuman”

Wifi

Good hotel Dari bandara dekat. Saya ke Surabaya Untuk keperluan bisnis, ditugaskan perusahaan. Saya menginap tiga Malam. Kondisi hotel sangat nyaman. Kebersihan begitu terjaga dengan baik. Pegawai nya pun ramah ramah melayani dengan senyuman.

Reviewed December 29, 2012

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8.7
Excellent
iliany from Indonesia
Family with young children
Stayed 1 night in March 2015

Clean. Good service and so recomended”

Clean. Good service and good location

This is not first time i stayed at everbright hotel. This hotel so clean n comfort. With a friendly service. Thank you

Reviewed March 13, 2015

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8.0
Excellent
Willy from Indonesia
Business traveler
Stayed 1 night in February 2012

neat new hotel”

near galaxy mall, cheap

i only stayed one night in this new hotel, its located near galaxy mall in surabaya, for the room because its quite new so you can still smell the paint from the wall, this hotel have quite big rooms with 47" lcd but the tv reception is bad. i experienced 2 blackouts in this hotel.

Reviewed February 10, 2012

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8.0
Excellent
Felix from Indonesia
Couple
Stayed 1 night in October 2012

Nice Hotel”

Value For Money

Located in the center of Surabaya, with easy access to restaurants, shops, public transports, and others. Clean room with standard amenities.

Reviewed October 14, 2012

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7.6
Very good
Tania from Indonesia
Business traveler
Stayed 2 nights in July 2018

Average Hotel”

Good hotel located at East Surabaya. Their room & bathroom are clean and good. A bit lack of maintenance on their room's wall. But overall good.

Reviewed July 12, 2018

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6.0
Christopher from Indonesia
Business traveler
Stayed 4 nights in August 2013

Convenient Location”

New, Quite Clean, and Friendly Staffs

It was quite nice staying at Everbright since the location just 10 minutes away from where I had my daily activities in Surabaya. And they have one of the Best Basketball arena in Surabaya near the Hotel, GOR CLS Kertajaya.

Reviewed September 07, 2013

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7.3
Very good
Robert from Indonesia
Couple
Stayed 1 night in December 2012

quite good hotel”

clean room, good hotel, nice hotel

Everbright Hotel has clean room, staff also good, fast room service and give a good reason to stay.

Reviewed September 02, 2013

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7.7
Very good
KOWIL from Indonesia
Solo traveler
Stayed 3 nights in January 2014

Good location, value for money, friendly staff”

Good location, value for money, friendly staff

This hotel is clean and fresh. Bed&pillows clean and comfortable, big LCD TV, room quite spacious, toilet&shower clean. Near to local eateries, shopping centers, business districts and government offices. Staff very friendly and helpful, willing to do the extra miles, great location and very value for money to stay

Reviewed February 15, 2014

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8.7
Excellent
Jean from Netherlands
Couple
Stayed 3 nights in October 2012

EverBright indeed it was”

Rooms and service

Staff at the reception was excellent as well as the room, the cleaning and roomservice. International breakfast was poor and food presented not well guarded. Still a hotel I can recommend to all my friends.

Reviewed October 25, 2012

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