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7.7
Very good
470 reviews
470 reviews
"The hotel looks really new and clean."
"Such a nice hotel, modern and clean."
"Location is strategic, nearby you can find best Restaurants in Surabaya."
"Perfect location, many resto outside hotel, day and night."
"Overall ok, staff ramah dan membantu"
8.2
Excellent
Location rating score
Mercure Surabaya Manyar
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. This 4-star property features restaurant to make your stay more indulgent and memorable.
Hygiene Plus
Front desk [24-hour]
Free Wi-Fi in all rooms!
Room service [24-hour]
Ticket services
Front desk [24-hour]
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Fitness center
Restaurants
Room service [24-hour]
5 travelers have booked today.
Value for money | 7.5 |
Location rating | 8.2 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 11.2 km |
Does Mercure Surabaya Manyar provide dry cleaning services?
Yes! Mercure Surabaya Manyar features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.
What interesting attractions are in close proximty of Mercure Surabaya Manyar that are in walking distance?
While residing at Mercure Surabaya Manyar, begin your trip by exploring the closest destinations that are within walking distance to the property which include Bonnet and Pasar Mleto.
How many rooms does Mercure Surabaya Manyar have?
Mercure Surabaya Manyar has a total of 68 rooms.
How long do visitors normally stay at Mercure Surabaya Manyar?
Verified past guests that have stayed at Mercure Surabaya Manyar had an average nightly stay of 1 night at this property.
In which languages can Mercure Surabaya Manyar's staff members communicate?
Mercure Surabaya Manyar can communicate up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
What do verified guests love most about Mercure Surabaya Manyar?
Past guests that stayed at Mercure Surabaya Manyar have given this property a rating of 8.276 for its exceptional location as the major highlight for their stay.
What is the average rating that verified Solo travelers' have given to Mercure Surabaya Manyar?
Past solo travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Business travelers' have given to Mercure Surabaya Manyar?
Past business travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.2. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with young children have given to Mercure Surabaya Manyar?
Verified families with young children that have stayed at this property have given Mercure Surabaya Manyar an average rating of 7.8. You can look up more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Group travelers have given to Mercure Surabaya Manyar?
Past group travelers that have stayed at this property have given Mercure Surabaya Manyar an average rating of 8.0. You can check out more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Mercure Surabaya Manyar?
Verified local visitors that have stayed at this property have given Mercure Surabaya Manyar an average rating of 9.2. You can look up on more descriptive customer reviews, and comments for this property down in the review section.
9.6
"The hotel looks really new and clean."
Zefanya
|
August 15, 2022
10
"Such a nice hotel, modern and clean."
Enty
|
May 29, 2022
8.4
"Location is strategic, nearby you can find best Restaurants in Surabaya."
Verawati
|
November 7, 2022
Experience Comfort and Convenience at Mercure Surabaya Manyar
Mercure Surabaya Manyar offers a range of facilities to ensure a comfortable and convenient stay for its guests. From 24-hour room service to a coffee shop, laundry service, restaurant, and tours, the hotel has everything you need to make your stay memorable. The hotel also features safety deposit boxes, valet parking, concierge, air conditioning, and bathrobes in every room. Stay connected with daily newspapers, Wi-Fi in public areas, and satellite/cable TV. Other amenities include a mini bar, hair dryer, car park, designated smoking area, dry cleaning, ticket service, and breakfast buffet with a continental breakfast. Free Wi-Fi is available in all rooms, making it easy to stay connected with loved ones or catch up on work while on the go.
Variety of Rooms to Suit Your Needs
Mercure Surabaya Manyar offers a variety of rooms to suit your needs. Choose from the Deluxe Room with a Queen-size bed and a City view, the Deluxe Room with Twin beds and a City view, the Executive Suite with a Sofa and Dining Table, the Dup Lex Suite with a Queen bed and Non-Smoking option, the Premium Superior Room with a Queen-size bed and a City view, or the Superior Room with a Queen-size bed and a City view. Each room is designed to provide comfort and convenience during your stay in Surabaya, Indonesia.
Discover Surabaya's Fascinating Landmarks and Attractions
Mercure Surabaya Manyar is strategically located near some of Surabaya's most fascinating landmarks and attractions. History buffs will appreciate the Sampoerna Museum and Suramadu National Bridge, while shopaholics can indulge in retail therapy at Tunjungan Plaza and Surabaya Town Square. Nature lovers can take a stroll in Bungkul Park or visit Surabaya's Zoo, while those interested in local culture can explore Tugu Pahlawan and the iconic Suroboyo Monument. For a spiritual experience, the Ampel Mosque is a must-visit. And don't miss the chance to see the impressive Monkasel (Submarine Monument) - a unique attraction that pays tribute to Indonesia's naval history. With so much to see and do, Mercure Surabaya Manyar is the perfect base for your Surabaya adventure.
Clean rooms, good facilities, and great location
Mercure Surabaya Manyar is a great hotel located at East Surabaya. The rooms and bathrooms are clean and well-maintained, with good facilities. The rooms are also spacious and comfortable. Guests appreciate the hotel's convenient location, making it easy to explore the city. Additionally, the food served at the hotel is delicious and satisfying. Overall, guests have had a positive experience at Mercure Surabaya Manyar and highly recommend it to others.
Discover the Best of Surabaya with Mercure Surabaya Manyar
Mercure Surabaya Manyar is the perfect choice for travelers seeking comfort, convenience, and value in Surabaya. This hotel boasts an impressive location with an overall rating of 8.2, making it easy for guests to explore the best of the city. The staff performance is highly rated at 7.6, ensuring that guests receive exceptional service throughout their stay. The hotel's facilities are rated at 7.3, offering guests a range of amenities to enjoy. With a cleanliness rating of 7.5, guests can rest assured that their rooms will be spotless and well-maintained. While the comfort rating is 6.8, guests can still expect a comfortable stay with all the necessary amenities. With an overall rating of 7.5, Mercure Surabaya Manyar is an excellent choice for travelers looking for a memorable stay in Surabaya.
7.3
Housekeeping
25 mentions
Breakfast
13 mentions
Food & Dining
4 mentions
Taxi
2 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Free Wi-Fi in all rooms!
Room service [24-hour]
Ticket services
Laundry service
A lot of food options nearby”
The hotel looks really new and clean. There are a lot of food options within walking distance. The staff were friendly. Upon arrival, they provided you with a welcome drink, which is a nice little surprise after long travel.
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Quiet and comfort”
Perfect location, many resto outside hotel, day and night.
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Nice and modern”
Such a nice hotel, modern and clean.
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Exceptional”
Everything was great; I would love to coma back for sure 😀
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In between”
Not too far from the airport and city center. A good choice for business traveller.
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Dear Mr. Hisyam, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager
Love the Gym ”
Rarely seen gym hotel wih treadmill in “good” condition Great staff Cozy room Supermarket dan restaurant within walk distance
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Nice hotel in Surabaya”
Location is strategic, nearby you can find best Restaurants in Surabaya. Best for short-stay business traveller
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Quite dirty”
Room is quite small. A little bit dirty. Breakfast choice is limited. Gym does not provide clean towel. No one at the ground floor. A security person always at the back.
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Pricy”
Air con was not working. Shower drainage was blocked! Very dirty. I got a bad experience. It was the first time. I donot know other rooms.
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Great hotel, but terrible customer service!”
I've stayed at the Everbright Hotel many times before, but this particular stay was a nightmare. The hotel was good, the staff were friendly, but I think the management was just terrible. I booked the hotel through Agoda, and everything went smoothly. Until I arrived at the front desk to check in. The gentleman at the front desk told me that all the rooms were full! Even though I've paid for my room, they claimed not to have any room available. Instead, they sent me to a hotel which is located not too far from Everbright, but not as easily accessible, and the price at Agoda was lower than the amoount I paid through Agoda. They did give me a room the next day, but I was dissatisfied. It's not the staff's fault, but I think the hotel management has cheated me. Everbright is the only hotel in the East Surabaya area that I would choose due to its location, so I will have no choice but stay there again. I hope the management get their act together because if they continue this way, it's not impossible that their customers will turn to other hotels
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Everbright Hotel”
I love the hotel, it made my journey nicer and more amazing, thank you everbright! For the service, and the nice room!
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Pelayanan Bagus disertai senyuman”
Good hotel Dari bandara dekat. Saya ke Surabaya Untuk keperluan bisnis, ditugaskan perusahaan. Saya menginap tiga Malam. Kondisi hotel sangat nyaman. Kebersihan begitu terjaga dengan baik. Pegawai nya pun ramah ramah melayani dengan senyuman.
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Clean. Good service and so recomended”
This is not first time i stayed at everbright hotel. This hotel so clean n comfort. With a friendly service. Thank you
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neat new hotel”
i only stayed one night in this new hotel, its located near galaxy mall in surabaya, for the room because its quite new so you can still smell the paint from the wall, this hotel have quite big rooms with 47" lcd but the tv reception is bad. i experienced 2 blackouts in this hotel.
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Nice Hotel”
Located in the center of Surabaya, with easy access to restaurants, shops, public transports, and others. Clean room with standard amenities.
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Average Hotel”
Good hotel located at East Surabaya. Their room & bathroom are clean and good. A bit lack of maintenance on their room's wall. But overall good.
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Convenient Location”
It was quite nice staying at Everbright since the location just 10 minutes away from where I had my daily activities in Surabaya. And they have one of the Best Basketball arena in Surabaya near the Hotel, GOR CLS Kertajaya.
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quite good hotel”
Everbright Hotel has clean room, staff also good, fast room service and give a good reason to stay.
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Good location, value for money, friendly staff”
This hotel is clean and fresh. Bed&pillows clean and comfortable, big LCD TV, room quite spacious, toilet&shower clean. Near to local eateries, shopping centers, business districts and government offices. Staff very friendly and helpful, willing to do the extra miles, great location and very value for money to stay
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EverBright indeed it was”
Staff at the reception was excellent as well as the room, the cleaning and roomservice. International breakfast was poor and food presented not well guarded. Still a hotel I can recommend to all my friends.
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