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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Deka Hotel
Deka Hotel
a city at night with skyscrapers in the distance, Deka Hotel in Surabaya
a large room with a lot of tables and chairs, Deka Hotel in Surabaya
a living room filled with tables and chairs, Deka Hotel in Surabaya
a hallway with a door leading to a room with a blue floor, Deka Hotel in Surabaya
a hotel room with a bed, television, and couch, Deka Hotel in Surabaya

Removed from saved list

8.6

Excellent

757 reviews

757 reviews

Housekeeping11
Food & Dining1
Breakfast1

"Good food, clean room"

Ika

"The hotel was clean and the bed is very comfortable to sleep"

Frendy

"Good location Good food at the hotel Value for money Room is on the small side"

Tjeebing

"Located at central West Surabaya, there are many attraction nearby such as shopping mall."

Brian

"They're so helpful and their breakfast is good to."

Maria
See map
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Surabaya Town Square 3.5 km
Surabaya's Zoo 4.3 km
Bungkul Park 4.5 km
Tunjungan Plaza 5.1 km
Monkasel (Submarine Monument) 5.6 km
Masjid Nasional Al Akbar Surabaya 5.9 km
Tugu Pahlawan 6.1 km
Sampoerna Museum 7.2 km
Suramadu National Bridge 7.3 km
Pakuwon Food Festival 11.3 km
Nearby landmarks
Klinik Abdi Mulia 140 m
Family Dental Care 390 m
Andhika Badminton Court 770 m
Posyandu Cempaka II 870 m
Golden City Mall 930 m
Consulate of Belgium 980 m
Puskesmas Pembantu Sono Kwijenan 1.2 km
Poliklinik UWK 1.2 km
Bukit Darmo Golf 1.3 km
Puskesmas Pembantu Pradah Kali Kendal 1.3 km
See nearby places
2021

Deka Hotel

Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Learn more

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.8
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.2 km

Rooms available at Deka Hotel

Room photos and details
Standard Single Room - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Bunk Bed Room
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Room photos and details
Classic Double Room
...
  • Room size: 13 m²/140 ft²
  • Outdoor view
  • 1 queen bed
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Room photos and details
Classic Twin
...
  • Room size: 13 m²/140 ft²
  • City view
  • 2 single beds
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Room photos and details
Standard Twin Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 2 single beds
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Room photos and details
Corner Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed
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Room photos and details
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed
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Room photos and details
Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Room photos and details
Standard Twin Room
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Room photos and details
Bunk Bed Room(1 Double Bed and 1 Twin Bed)
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Deka Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Deka Hotel?

Deka Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Deka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Deka Hotel has a car park that's close to the hotel. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Deka Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Deka Hotel. Halal breakfast is available for guests.

What are my dining options at Deka Hotel?

Meals served include dinner and lunch. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Deka Hotel?

Large events and gatherings such as engagements can be hosted at Deka Hotel.

Can business events be hosted at Deka Hotel?

On-site venues and convenient event services make Deka Hotel an ideal choice for hosting meetings. Projector or LED display is available to help your business event or meeting a successful one.

What is the smoking policy at Deka Hotel?

Deka Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Deka Hotel?

Deka Hotel is located in Dukuh Pakis, famous for good restaurants such as Madame Chang, Warung Leko and Bakmi GM.

What popular shopping places are close to Deka Hotel?

Deka Hotel is located in Dukuh Pakis area which features shopping places such as Supermal Pakuwon Indah, Lenmarc Mall and Pakuwon Trade Center - PTC.

What are popular attractions near Deka Hotel?

Deka Hotel is located in Dukuh Pakis area, which is famous for attractions such as Waterpark, Kidcity and GoBounce.

What popular natural sightseeing spots are close to Deka Hotel?

Deka Hotel is located in the Dukuh Pakis area, which is famous for natural sightseeing destinations such as Class5 climbing, Deer park and Catfish fishing spot.

See map

Explore the neighborhood

What people love about Deka Hotel

  • 10

    Exceptional
    Cleanliness

    "Good food, clean room"

    Ika

    |

    March 16, 2023

  • 7.6

    Very good
    Cleanliness

    "The hotel was clean and the bed is very comfortable to sleep"

    Frendy

    |

    February 18, 2023

  • 10

    Exceptional
    Location

    "Good location Good food at the hotel Value for money Room is on the small side"

    Tjeebing

    |

    December 25, 2022

Property ranking|Compared to 953 Surabaya properties
See all rankings
Location score
9.2/10
Service score
9/10
Couples review score
9/10
Value for money score
8.8/10
Better than
94
%
of Surabaya properties
Better than
93
%
of Surabaya properties
Better than
92
%
of Surabaya properties
Better than
90
%
of Surabaya properties
Overall rating:

8.6

Excellent
757 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.2
Read all reviews >
What travelers say they love:
Spotnya sangat bagus, tempatnya bersih
Ahmad from Indonesia
Couple
More about Deka Hotel

More about Deka Hotel

Deka Hotel

With a wide range of services catered to both business and leisure travelers, Deka Hotel makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Deka Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Deka Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Deka Hotel. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water is available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Deka Hotel, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Deka Hotel which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Deka Hotel. Warm up at the end of the day with a visit to the massage. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 5.1 km away.


Reasons to stay here

Verified reviews score this hotel higher than 90% of accommodations in the city on value for money.
Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.
This hotel's staff and services score higher than 92% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Free bottled water
  • Free welcome drink
  • High floor
  • Linens
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Smoking allowed
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

Jalan Hr Muhammad No 24, Kelurahan Putat Gede, Kecamatan Sukomanunggal, Dukuh Pakis, Surabaya, Indonesia, 60189
Exceptional
Location

9.2

Airports
  • Juanda International Airport (SUB)
    14.2 km
  • Abdul Rachman Saleh Airport (MLG)
    72.5 km
Public transportation
  • Tandes
    3.3 km
  • Wonokromo Railway Station
    4.6 km
Hospital or clinic
  • Klinik Abdi Mulia
    140 m
Shopping
  • Tunjungan Plaza
    5.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    250 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    3.5 km
  • Surabaya's Zoo
    4.3 km
  • Bungkul Park
    4.5 km
  • Tunjungan Plaza
    5.1 km
  • Monkasel (Submarine Monument)
    5.6 km
  • Masjid Nasional Al Akbar Surabaya
    5.9 km
  • Tugu Pahlawan
    6.1 km
  • Sampoerna Museum
    7.2 km
  • Suramadu National Bridge
    7.3 km
  • Pakuwon Food Festival
    11.3 km
Nearby landmarks
  • Klinik Abdi Mulia
    140 m
  • Family Dental Care
    390 m
  • Andhika Badminton Court
    770 m
  • Posyandu Cempaka II
    870 m
  • Golden City Mall
    930 m
  • Consulate of Belgium
    980 m
  • Puskesmas Pembantu Sono Kwijenan
    1.2 km
  • Poliklinik UWK
    1.2 km
  • Bukit Darmo Golf
    1.3 km
  • Puskesmas Pembantu Pradah Kali Kendal
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
Getting around
  • Airport transfer fee: 180000 IDR
The property
  • Number of rooms : 147

Reviews of Deka Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
From 757 reviews
Cleanliness8.7
Facilities8.2
Location9.2
Service9.0
Value for money8.8
High score for Surabaya
Rating
9+ Exceptional (129)
8-9 Excellent (22)
7-8 Very Good (29)
6-7 Good (12)
<6 Below Expectation (18)
Time of the year
Mar - May (40)
Jun - Aug (45)
Sep - Nov (41)
Dec - Feb (84)
Showing 210 verified guest comments
12345
10.0
Exceptional
Silvester from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in June 2022

Amenities and Linen Bathroom”

Need kind of replacement Amenities ,Linen Bathroom are a service or item offered to guests in the guest room, bathroom . for convenience and comfort. Repairing Hand Shower ,Shower Box ,although Budget Hotel category..

Reviewed June 05, 2022

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Dear Mr Silvester, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

Responded June 17, 2022
Deka Hotel
10.0
Exceptional
F. from Indonesia
Couple
Standard Single Room - Non-Smoking
Stayed 3 nights in December 2021

Good at all”

Kamar bersih, hot waternya nyala, paling the best pelayanan dan keramahan staff hotelnya. Really recommended 👍

Reviewed January 03, 2022

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Tamu yang terhormat, Terimakasih telah meluangkan waktu untuk berbagi ulasan tentang kunjungan anda di Deka Hotel. Kami sangat menghargai ulasan anda dan akan membagikan ulasan anda kepada staff kami untuk memotivasi dan meningkatkan pelayanan kami. Kami berharap untuk segera bisa menyambut anda kembali. Salam hangat, Deka Hotel Management Team

Responded January 23, 2022
Deka Hotel
9.6
Exceptional
Jefry from Indonesia
Business traveler
Standard Single Room - Non-Smoking
Stayed 1 night in December 2021

Compact Room like in the Ship”

It's a budget hotel with small room but modern and clean. The most benefit of this hotel is location, just in the middle of Surabaya City.

Reviewed December 17, 2021

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Dear Mr Jefry, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

Responded May 23, 2022
Deka Hotel
10.0
Exceptional
Teguh from Indonesia
Family with young children
Standard Single Room - Non-Smoking
Stayed 1 night in December 2020

afoordable price”

cheap clean good location

Reviewed December 13, 2020

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Dear Mr Teguh, We are very grateful for your rating and review regarding your visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be more satisfying than before. Best regards, Budi Setiawan Hotel Manager

Responded January 19, 2021
Deka Hotel
10.0
Exceptional
MISSYIANTHIA from Indonesia
Business traveler
Standard Single Room - Non-Smoking
Stayed 4 nights in December 2021

Modern n nyaman”

All good Dr staff n fasilits... recommend bnget

Reviewed December 19, 2021

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Ibu Missyianthia yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

Responded December 27, 2021
Deka Hotel
10.0
Exceptional
Triyono from Indonesia
Couple
Standard Single Room - Non-Smoking
Stayed 1 night in April 2021

As is, Layak ”

Layak dinikmati, layak diapresiasi 👌👍

Reviewed May 02, 2021

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Yang terhormat Bapak Triyono, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

Responded May 11, 2021
Deka Hotel
10.0
Exceptional
Harry from Indonesia
Couple
Classic Twin
Stayed 1 night in February 2020

Servis”

Previously ibis hotel, the servise is ok

Reviewed February 23, 2020

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Dear Mr Harry, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

Responded February 29, 2020
Deka Hotel
10.0
Exceptional
Irfan from Indonesia
Solo traveler
Classic Twin
Stayed 1 night in May 2022

Good Hotel”

Clean and Good Hotel

Reviewed June 03, 2022

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Dear Mr Irfan, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

Responded June 17, 2022
Deka Hotel
9.2
Exceptional
Brian from Indonesia
Group
Bunk Bed Room
Stayed 1 night in May 2022

Great Value, but...”

Located at central West Surabaya, there are many attraction nearby such as shopping mall. Staff are so nice and helfull. Unfortunately the room is too small for 3 person. The toilet and bathroom are separated, it so unique ☺

Reviewed July 12, 2022

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9.6
Exceptional
Irfan from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in March 2021

Good Hotel”

Small and clean hotel

Reviewed March 19, 2021

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Dear Mr. Irfan, We are very grateful for your rating and review regarding the visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We'll share your review with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be more satisfying than the previous one. Best regards, Budi Setiawan Hotel Manager

Responded April 20, 2021
Deka Hotel
9.2
Exceptional
Deasy from Indonesia
Family with young children
Bunk Bed Room
Stayed 1 night in February 2020

Affordable and good....”

The door of the bathroom shouldn’t be transparent....it’s a bit awkward

Reviewed February 28, 2020

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Dear Ms Deasy, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

Responded February 29, 2020
Deka Hotel
9.2
Exceptional
Desi from Indonesia
Solo traveler
Classic Twin
Stayed 1 night in February 2020

Good”

Overall was good 👌

Reviewed March 01, 2020

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Dear Ms Desi, We are very grateful for your rating and comment regarding our visit to Deka Hotel Surabaya HR Muhammad. It's great for us to receive positive feedback / responses. We will share your comments with our team. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Budi Setiawan Hotel Manager

Responded March 04, 2020
Deka Hotel
8.0
Excellent
donna from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 5 nights in June 2022

Good location and nice place ”

Hotel location is not crowd, quite, comfort and clean area. They need to improve on part of toileteries especially towel, it look dirty and harsh handfeel. They have to consider lifetime of towel, i guess.

Reviewed July 05, 2022

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Ibu Donna yang terhormat, Terimakasih telah meluangkan waktu Anda untuk memberikan ulasan tentang kunjungan Anda di Deka hotel. Ijinkan kami atas nama Management memohon maaf atas ketidaknyamanan yang terjadi perihal yang Anda sampaikan. Ulasan Anda telah menjadi catatan penting bagi kami agar bisa memberikan kualitas pelayanan dan fasilitas yang lebih baik dikemudian hari. Kami berharap dapat segera berjumpa dengan Anda kembali dikunjungan Anda berikutnya di Deka hotel. Dengan hormat, Management Deka Hotel

Responded January 14, 2023
Deka Hotel
8.4
Excellent
yudha from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in July 2022

worth the money we spend”

profesional & friendly staff.. worth the money we spend 👍👍

Reviewed July 17, 2022

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8.0
Excellent
Brigita from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 2 nights in July 2022

Not too bad to stay just for take some rest...but not too clean ...i got a dirty bedsheet”

Nice place and area...love it

Reviewed July 10, 2022

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Dear Ms Brigita, Thank you for taking your time to write a review about your stay at Deka hotel. Allow us on behalf of the Management to apologize for the inconvenience caused by what you conveyed. Your review has become an important note for us so that we can provide better quality services and facilities in the future. We hope to see you again soon on your next visit to Deka hotel. Sincerely, Deka Hotel Management

Responded January 14, 2023
Deka Hotel
7.2
Very good
hendra from Indonesia
Business traveler
Standard Single Room - Non-Smoking
Stayed 1 night in February 2020

Budget hotel”

Very Clean budget hotel

Reviewed January 21, 2021

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Yang terhormat Pak Hendra, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

Responded January 28, 2021
Deka Hotel
6.4
Good
Christine from Indonesia
Couple
Classic Twin
Stayed 3 nights in November 2021

Standard”

The room is clean but small room and very standard. No water inside the room, but they provide water dispenser in the hall.

Reviewed November 21, 2021

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Ibu Christine yang terhormat, Terima kasih atas kesediaan waktunya memberikan ulasan mengenai pengalaman menginap Anda di hotel kami. Ulasan Anda sangat penting bagi kami. Ulasan Anda akan kami bagikan kepada staff kami karena hal ini merupakan motivasi bagi kami untuk selalu berusaha untuk meningkatkan dan memperbaiki kualitas pelayanan kami. Sekali lagi terima kasih atas ulasan yang Anda berikan dan kami mengharapkan kunjungan Anda selanjutnya akan lebih memuaskan dari sebelumnya. Hormat saya, Budi Setiawan Hotel Manager

Responded November 29, 2021
Deka Hotel
6.8
Good
Frendy from Indonesia
Solo traveler
Standard Single Room - Non-Smoking
Stayed 1 night in October 2020

2 Star Hotel”

Former IBIS Hotel , small room , and normally Ibis style

Reviewed February 15, 2021

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Yang terhormat Bapak Frendy, Kami sangat berterima kasih atas rating dan ulasan Anda mengenai kunjungan di Deka Hotel Surabaya HR Muhammad. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan ulasan Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari kunjungan sebelumnya. Hormat kami, Budi Setiawan Hotel Manager

Responded February 22, 2021
Deka Hotel
6.0
Pramita from Indonesia
Family with young children
Classic Double Room
Stayed 1 night in March 2022

Not for family, but OK for solo travellers/transit ”

I don't recommend this hotel for family, because the bathroom is small, also the room.. But recommend it for solo travellers or just for transit, if you only plan to sleep at hotel and go out during the day, you can stay here.. However the bedsheet is kinda old, so the color already vanished.. Overall I give 3 of 5..

Reviewed March 31, 2022

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Dear Ms Pramita, Thank you for taking the time to leave a review regarding your stay at our hotel. Your review is very important to us. We will share your review with our staff because this is a motivation for us to always try to improve and improve the quality of our services. Thank you again for your review and we hope that your next visit will be more satisfying than the previous one. Yours faithfully, Budi Setiawan Hotel Manager

Responded May 23, 2022
Deka Hotel
4.0
Andy from Indonesia
Solo traveler
Classic Twin
Stayed 1 night in February 2021

standard”

so so only for 1 night stay.

Reviewed January 17, 2022

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Dear Mr Andi, Thank you for taking the time to share your review with us. We really appreciate about your review and we will share to our staff to improve our attention and our services. Hope to welcome you back soon. Warm Regards, Deka Hotel Management Team

Responded January 23, 2022
Deka Hotel
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