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Crowne Plaza Manila Galleria
1 King Standard - Room plan, Crowne Plaza Manila Galleria in Manila
Lobby, Crowne Plaza Manila Galleria in Manila
Lobby, Crowne Plaza Manila Galleria in Manila
Swimming pool [outdoor], Crowne Plaza Manila Galleria in Manila
Swimming pool [outdoor], Crowne Plaza Manila Galleria in Manila
Swimming pool, Crowne Plaza Manila Galleria in Manila

Removed from saved list

8.4

Excellent

1,793 reviews

1,793 reviews

Housekeeping59
Breakfast46
Food & Dining6
See map
See map

8.9

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Robinsons Galleria
140 m
Payless Nike Outlet
140 m
EDSA Shrine
340 m
St. Lorenzo Ruiz Tree
350 m
Asian Development Bank
350 m
Popular landmarks
Quiapo Church
8.4 km
Robinsons Place Manila
8.4 km
National Museum
8.6 km
Rizal Park
8.8 km
Fort Santiago
9.2 km
Closest landmarks
Aventus Medical Center, Inc.
150 m
Meralco Visitors Parking
190 m
Green Parking
210 m
Cotton Gold Parking
390 m
Strata 100 Bike Rack
420 m
Newly renovated

Crowne Plaza Manila Galleria

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pasig part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Hygiene Plus

540 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

8 travelers have booked today.

Value for money8.2
Distance to city center3.2 km
Location rating8.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.9 km

Rooms available at Crowne Plaza Manila Galleria

Excellent
Room comfort & quality

8.4

1 King Standard Lounge Access
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 King Junior Suite
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Double Standard City View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Standard
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Double Standard Lounge Access
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
2 Double Standard Pool View
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Executive King Suite
...
  • Room size: 63 m²/678 ft²
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite High Floor
...
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are readily available at Crowne Plaza Manila Galleria?

Crowne Plaza Manila Galleria includes non-water sport and outdoor activities such as golf course (within 3 km) for you to take joy in.

Does Crowne Plaza Manila Galleria have a fitness center?

Crowne Plaza Manila Galleria offers free 24-hour fitness center that is comfortably located at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Crowne Plaza Manila Galleria offer dry cleaning services?

Yes! Crowne Plaza Manila Galleria features dry cleaning service that is accessible all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Does Crowne Plaza Manila Galleria feature an option for contactless check-in and check-out?

At Crowne Plaza Manila Galleria, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What is the typical travel time to the nearest airport from Crowne Plaza Manila Galleria?

The average travel time to get from Crowne Plaza Manila Galleria to the airport is 30 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Crowne Plaza Manila Galleria?

Crowne Plaza Manila Galleria's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Crowne Plaza Manila Galleria have?

Crowne Plaza Manila Galleria has a total of 19 floors.

How long do visitors normally stay at Crowne Plaza Manila Galleria?

Verified past guests that have stayed at Crowne Plaza Manila Galleria had an average nightly stay of 2 nights at this property.

What was the average room rate for Crowne Plaza Manila Galleria been in the past month?

The typical room rate for Crowne Plaza Manila Galleria in the past month is 5795.75 PHP, compared to city's average of 2224.24 PHP.

What is the typical rating that verified Solo travelers' have given to Crowne Plaza Manila Galleria?

Past solo travelers that have stayed at this property have given Crowne Plaza Manila Galleria an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Crowne Plaza Manila Galleria?

Verified couple travelers that have stayed at this property have given Crowne Plaza Manila Galleria an average rating of 8.5. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Crowne Plaza Manila Galleria?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

What people love about Crowne Plaza Manila Galleria

  • 8.8

    Excellent
    Cleanliness

    "Room is big and clean."

    CHUEN

    |

    August 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Clean and organized"

    Karen

    |

    August 2, 2023

  • 8.8

    Excellent
    Location

    "Fantastic location for shopping, food and cinemas and the hotel breakfast is a treat."

    ANTHONY

    |

    September 12, 2023

Overall rating:

8.4

Excellent
1,793 reviews
Cleanliness
8.5
Facilities
8.1
Location
8.9
Read all reviews >
What travelers say they love:
The staff is great, the breakfast is delicious and the rooms...
Roxan from Philippines
Couple
More about Crowne Plaza Manila Galleria

More about Crowne Plaza Manila Galleria

Experience Luxury and Convenience at Crowne Plaza Manila Galleria

Discover a world of luxury and convenience at Crowne Plaza Manila Galleria, a 4.5-star hotel located in the heart of Manila, Philippines. Our hotel offers a range of facilities to ensure a comfortable stay, including 24-hour room service, laundry service, safety deposit boxes, tours, valet parking, and concierge. Stay fit and healthy with our free 24-hour fitness center or take a refreshing dip in our outdoor pool. Enjoy delicious meals at our restaurant, or grab a quick bite at our convenience store. Stay connected with free Wi-Fi in all rooms and public areas. For those who require transportation, we offer airport transfers, car hire, taxi service, and car park onsite. Start your day right with our breakfast buffet or continental breakfast, and take advantage of our daily housekeeping, luggage storage, and ticket service. Whether you're traveling for business or leisure, Crowne Plaza Manila Galleria has everything you need for a memorable stay.

Experience Comfort and Luxury with Crowne Plaza Manila Galleria's Room Offerings

Crowne Plaza Manila Galleria offers a wide range of room types to cater to every traveler's needs. From the 1 King Bed 1 Bedroom Suite to the 1 King Bed Junior Suite, guests can indulge in luxurious accommodations that feature spacious living areas and plush bedding. Those looking for a more standard stay can opt for the 40 square meter Standard room with either 1 King Bed or 2 Single Beds. For a more accessible option, the Standard Lounge Accessibleess room offers 41 square meters with 1 King Bed or 2 Single Beds. Guests who require additional living space can choose the 58 square meter Additional Lvng Area room with 1 King Bed and 2 Double Beds. For those who prefer a view, the Standard with City View offers 40 square meters with 2 Single Beds or 2 Double Beds, while the Standard with Pool View provides 50 square meters with 2 Single Beds. With such an extensive selection of rooms, Crowne Plaza Manila Galleria ensures that guests will have a comfortable and memorable stay.

Excellent Location, Sparkling Clean Rooms, and Amazing Staff

Crowne Plaza Manila Galleria has received glowing customer reviews for its excellent location, sparkling clean rooms, and amazing staff. Guests have praised the hotel's food, with many describing it as excellent. The staff have been commended for their warmth, helpfulness, and courtesy, making guests feel welcome and comfortable throughout their stay. The hotel's club level has also received high praise, with guests recommending it for the amazing staff and great service. The rooms have been described as spacious, clean, and comfortable, providing a wonderful stay for guests. Overall, Crowne Plaza Manila Galleria is a top choice for those seeking a great hotel experience in Manila, Philippines.

Experience Exceptional Comfort and Service at Crowne Plaza Manila Galleria

Crowne Plaza Manila Galleria is a top-rated hotel in Manila, Philippines, with an impressive overall rating of 8.4. Guests have raved about the hotel's exceptional staff performance, with a rating of 8.6, and its prime location, earning an 8.8 rating. The hotel's facilities, food and dining options, cleanliness, and comfort have also received high ratings, ranging from 8.0 to 8.4. Guests can expect exceptional value for their money with an 8.1 rating for value. With such positive customer reviews, Crowne Plaza Manila Galleria is the perfect choice for travelers seeking a comfortable and convenient stay in Manila.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

72 mentions

Breakfast

70 mentions

Internet

37 mentions

Food & Dining

29 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Bowling alley
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Couples only
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Closet
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
  • Buffet
Restaurants on site
Xin Tian Di Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Seven Corners Restaurant
  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Location

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100
Excellent
Location

8.9

Airports
  • Ninoy Aquino International Airport (MNL)
    9.9 km 29 min drive
  • Clark International Airport (CRK)
    85.5 km 1.6 hour drive
Public transportation
  • Ortigas MRT Station
    540 m 8 min walk
  • Shaw Boulevard MRT Station
    1.3 km 15 min drive
Hospital or clinic
  • Aventus Medical Center, Inc.
    150 m
Shopping
  • Robinsons Place Manila
    8.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Quiapo Church
    8.4 km
  • Robinsons Place Manila
    8.4 km
  • National Museum
    8.6 km
  • Rizal Park
    8.8 km
  • Fort Santiago
    9.2 km
  • San Agustin Church
    9.2 km
  • Casa Manila
    9.2 km
  • Manila Cathedral
    9.4 km
  • Manila Ocean Park
    9.6 km
  • Intramuros
    9.7 km
Nearby landmarks
  • Robinsons Galleria
    140 m
  • Payless Nike Outlet
    140 m
  • Aventus Medical Center, Inc.
    150 m
  • Meralco Visitors Parking
    190 m
  • Green Parking
    210 m
  • EDSA Shrine
    340 m
  • St. Lorenzo Ruiz Tree
    350 m
  • Asian Development Bank
    350 m
  • Cotton Gold Parking
    390 m
  • Ortigas Park
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1550 PHP
  • Distance from city center3.2 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)1500 PHP
The property
  • Non-smoking rooms/floorsyes
  • Number of floors19
  • Number of restaurants3
  • Number of rooms 263
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2022

Property announcements

Please note that the property’s façade is undergoing renovation until further notice. There will be some areas affected by noise from 9:00 AM to 5:00 PM. For further queries, please contact the property directly.

Please note that there is an ongoing facade improvement daily from 09:00 to 17:00 outside the lobby and 5th floor of the hotel until further notice.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Due to COVID-19 circumstances, we request that you check travel restrictions and relevant travel advisories before booking and travelling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

This property currently only accepts quarantine stays booked under government regulations.

For your future enjoyment, we are upgrading the hotel to have a new look. Our guest rooms and lobby are currently on renovation. Please let us know if there is anything we can do to make your stay comfortable.

Reviews of Crowne Plaza Manila Galleria from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.5
Facilities8.1
Location8.9
Room comfort and quality8.4
Service8.6
Value for money8.2
High score for Manila
Rating
9+ Exceptional (298)
8-9 Excellent (202)
7-8 Very Good (232)
6-7 Good (70)
<6 Below Expectation (75)
Time of the year
Mar - May (199)
Jun - Aug (222)
Sep - Nov (203)
Dec - Feb (253)

Show reviews that mention 

Showing 877 verified guest comments
12345
9.6
Exceptional
Divine from Philippines
Couple
1 King Standard
Stayed 1 night in January 2023

Exceptional”

I enjoyed our stay here in Crowne Plaza Manila Galleria. The location is superb as it is connected to Robinsons Galleria. The staffs are friendly, the breakfast buffet is good with a variety of choices, and the hotel room is clean and comfortable. As it has been in service for years, the hotel may update its furniture and bathroom countertop. There's nothing wrong with those, but they can update those to refurbish the room. I would still recommend this hotel! I hope their spa opens soon.

Reviewed January 30, 2023

See room deals

10.0
Exceptional
Malcolm from Singapore
Family with teens
2 Double Standard City View
Stayed 4 nights in December 2022

Recommended staycation destination”

Stayed for 4 nights with family. Rooms are very spacious. Beds are very comfortable. Staffs are superb. Location is very convenient. Great value for money. Was able to enjoy our stay here. Will definitely stay here again.

Reviewed December 22, 2022

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10.0
Exceptional
Alyssa from Philippines
Couple
1 King Standard
Stayed 1 night in September 2022

One of the best in Metro Manila!”

The room we stayed in was so nice, and the staffs greeted us as soon as we arrived. Our room was also clean and sanitized well. It was really an experience and having a direct bridgeway going to the Robinson's Galleria is a plus for me since we wanted to buy food and just eat in our room. Can't wait to stay here again!

Reviewed September 22, 2022

See room deals

9.6
Exceptional
Bellarmine from Philippines
Group
1 King Standard
Stayed 1 night in November 2022

Great location & breakfast, but may require modernization”

Excellent location - very near Robinson's Galleria, The Podium, and SM Megamall. Breakfast was impeccable - excellent choices, great service, delicious food Facilities - may be a bit modern, pattern and color scheme still follow the wood/brown palette of old hotels. Would be good if colors are brighter. Deposit process - Although it was waived upon check-in, it would be good if they revisit the process of collecting fees. I understand from the staff that even if I provide the cash deposit, it will take some time before it can be returned. Why can't the staff just issue a receipt and have the guest present it upon check-out? Unless the staff are not comfortable in handling money and may have encountered a precedent that had some issues, I would understand.

Reviewed November 08, 2022

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10.0
Exceptional
Erika from Philippines
Family with young children
2 Double Standard City View
Stayed 2 nights in January 2023

Staycation with the Family!”

Besides the facilities, their location offer covenience for more kid friendly activities or options since the place have connecting or acess to Robinson Galleria. Staff is friendly and the breakfast buffet is worth the money. Thank you.

Reviewed January 29, 2023

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10.0
Exceptional
Danica from Philippines
Family with teens
2 Double Standard City View
Stayed 1 night in December 2022

Good Overnight Stay”

We stayed overnight with my parents. Room is clean. There is construction ongoing on the ground floor so the reception is at the 3rd floor.

Reviewed December 17, 2022

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10.0
Exceptional
maria from Philippines
Family with teens
2 Double Standard Pool View
Stayed 1 night in December 2022

Exceptional”

Had a bit of a problem with the booking because of a misunderstanding but it was resolved in time. Staff were very friendly. ..very convenient since it's got mall access.. will book here again!

Reviewed December 23, 2022

See room deals

10.0
Exceptional
Oliver from Philippines
Family with young children
1 King Standard
Stayed 2 nights in February 2023

Nice stay! ”

We had a comfy stay as always! My daughter loved it!

Reviewed February 07, 2023

See room deals

10.0
Exceptional
simonette from Philippines
Couple
1 King Standard
Stayed 2 nights in October 2022

Best Stay at Pasig”

This hotel really have a superb service and very efficient staff. I will surely choose to stay here again 💗💗💗

Reviewed December 16, 2022

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10.0
Exceptional
Cecille from Philippines
Family with young children
2 Double Standard City View
Stayed 1 night in August 2022

Affordable luxury ”

We booked for a surprisingly low price and we were given a huge discount for the food as well. They are really accommodating. We asked for a crib and they gave us one. Very supportive when my baby got a little sick, the nurse was awesome and they show genuine concern. Love this place.

Reviewed August 22, 2022

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Dear Cecille, Thank you very much for your review. We are happy that our associates were able to serve you pleasantly during your stay. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded September 05, 2022
Crowne Plaza Manila Galleria
10.0
Exceptional
Beverly from Philippines
Couple
1 King Standard
Stayed 3 nights in February 2022

Exceptional Service”

The staff were very prompt and responsive during our 4 days stay in the hotel. Though with minimal manpower, we didn't feel any neglect or delay in our requests. Their housekeeping and front desk team are superb and very positive even during these times. It is not my first time to check in this hotel but the service remain the same. Keep it up and will definitely come back.

Reviewed March 04, 2022

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Dear Beverly, Greetings! Thank you very much for taking time to send your review. We are glad that you had a great stay with us! We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded June 16, 2022
Crowne Plaza Manila Galleria
10.0
Exceptional
Sharon from Philippines
Family with young children
2 Double Standard City View
Stayed 1 night in January 2023

Exceptional”

Very nice hotel. Clean with friendly and attentive staff. Amazing food! Attached to a big mall.

Reviewed January 06, 2023

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10.0
Exceptional
Ma. from United States
Solo traveler
1 King Standard
Stayed 2 nights in February 2022

5-star staff! Won't leave you hanging”

I had an issue with the WiFi and the staff went out of their way to help me fix it. It was in the wee hours of the morning, but they got the job done. I wish I had more time to experience the facilities! Will definitely stay again!

Reviewed March 28, 2022

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Dear Ma. Greetings! Thank you very much for taking time to send your review. We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded June 16, 2022
Crowne Plaza Manila Galleria
10.0
Exceptional
Kenneth from Singapore
Family with young children
1 King Junior Suite
Stayed 5 nights in May 2022

Great stay!”

Comfortable stay. Connection to the mall was also very convenient. Staff were very friendly. I do remember Bon from the restaurant, he recognised us and always greets my son during breakfast.

Reviewed June 19, 2022

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Dear Kenneth, Thank you very much for your review. We are happy that our associates were able to serve you pleasantly during your stay. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded September 05, 2022
Crowne Plaza Manila Galleria
10.0
Exceptional
Leslie from Philippines
Family with young children
2 Double Standard City View
Stayed 2 nights in August 2022

2nd Month Staycation”

Thank you for making our stay memorable for our daughter's 6th birthday. 2nd time to book this year because of the convenience of the mall connection and easy transportation.

Reviewed September 02, 2022

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Dear Kmartin71. Thank you very much for your review. We are happy that you have enjoyed your stay and your daughter's 6th birthday celebration with us. Looking forward to welcoming you back soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded September 05, 2022
Crowne Plaza Manila Galleria
9.6
Exceptional
Josephine from Philippines
Family with teens
2 Double Standard City View
Stayed 1 night in January 2023

Best hotel”

We have a wonderful experience at Crown plaza manila galleria hotel. They allowed us to checkin early, their service was extremely exceptional. I definitely recommend this to my friends and relatives.

Reviewed January 15, 2023

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10.0
Exceptional
Domingo from Philippines
Family with young children
2 Double Standard Pool View
Stayed 1 night in December 2022

Nice location”

With connecting to mall and large parking area.

Reviewed January 20, 2023

See room deals

9.6
Exceptional
Lorelie from Philippines
Family with teens
2 Double Standard City View
Stayed 1 night in November 2022

Convenient location & Nice beds”

It has a very convenient location for the adjacent mall. Nice beds and pillows. Courteous staff. Only 1 thing that needs improvement is to have an upgrade on the tv cable channels. It seems they are outdated and not too many movie channels to watch.

Reviewed November 13, 2022

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10.0
Exceptional
Parry from Hong Kong SAR, China
Business traveler
Standard Room
Stayed 4 nights in May 2022

Nice Hotel”

Room size is nice and the location is excellent - super convenient for business meetings with a lot of restaurants and meetings places available!

Reviewed June 10, 2022

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Dear Parry, Greetings! Thank you very much for taking time to send your review. We look forward to welcoming you again soon! Best regards, Jan Jeffrey Tiongson Digital Marketing Manager

Responded June 16, 2022
Crowne Plaza Manila Galleria
9.6
Exceptional
Vantanee from Thailand
Business traveler
1 King Standard
Stayed 3 nights in November 2022

Exceptional”

Stayed during the renovation so a bit inconvenience but overall is good. Breakfast is nice. Room was clean but the carpet was a bit old and dirty.

Reviewed November 30, 2022

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