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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Reception, Bonnet Hotel Surabaya in Surabaya
Bonnet Hotel Surabaya
a painting of a bird on a blue background, Bonnet Hotel Surabaya in Surabaya
a living room filled with furniture and flowers, Bonnet Hotel Surabaya in Surabaya
Lobby, Bonnet Hotel Surabaya in Surabaya
Interior view, Bonnet Hotel Surabaya in Surabaya
an empty room with a white wall and a white refrigerator, Bonnet Hotel Surabaya in Surabaya

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8.5

Excellent

1,482 reviews

1,482 reviews

"Nice location and clean"

Theo

"Nice location and clean"

Theo

"Clean, best location near food"

Hioe

"The hotel is good for staying solo or business trip because it near food area, there is also supermarket below and easy to access anywhere."

CALVIN

"It was a nice stay, great breakfast."

Michelle
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 1.02 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Bonnet

Popular landmarks
Monkasel (Submarine Monument)

2.0 km

Bungkul Park

3.1 km

Tunjungan Plaza

3.2 km

Suramadu National Bridge

3.6 km

Surabaya's Zoo

3.6 km

Closest landmarks
SBC Skin Clinic

160 m

ApotekBoy_Dr.Franky

510 m

Klinik & Salon Hewan Cika

660 m

Apotek Meliana

690 m

Pasar Mleto

710 m

See nearby places

Bonnet Hotel Surabaya

Jalan Manyar Kertoarjo V No 62, Surabaya Center, Surabaya, Indonesia, 60285 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Learn more

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.7
Distance to city center1 Km
Location rating9.0
Nearest airportJuanda International Airport (SUB)
Distance to airport11.4 km

Rooms available at Bonnet Hotel Surabaya

Very good
Room comfort & quality

7.8

Room photos and details
Deluxe King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Room photos and details
Standard Single Bed
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 single bed & 1 single bed
Enter dates to see prices
Room photos and details
Superior King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Room photos and details
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
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Room photos and details
Superior Double Room
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Standard Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Room photos and details
Superior Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Room photos and details
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Room photos and details
Deluxe Room
...
  • Shower
Enter dates to see prices
Room photos and details
SINGLE ROOM 2 BEDS 1 TWIN BED
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Bonnet Hotel Surabaya?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Bonnet Hotel Surabaya?

    For those who wish to drive their own cars, Bonnet Hotel Surabaya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Bonnet Hotel Surabaya?

    Wake up to a great buffet breakfast at Bonnet Hotel Surabaya. Asian breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 95000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at Bonnet Hotel Surabaya?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Bonnet Hotel Surabaya. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly.

    Can business events be hosted at Bonnet Hotel Surabaya?

    On-site venues and convenient event services make Bonnet Hotel Surabaya an ideal choice for hosting events such as seminars, corporate events and meetings. The 3 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Bonnet Hotel Surabaya?

    Gubeng Train Station is the closest train, metro, or bus station, about 2.0 km away from Bonnet Hotel Surabaya.

    What restaurants are nearby Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya is located in Surabaya Center, famous for good restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

    What popular shopping places are close to Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

    See map

    Explore the neighborhood

    What people love about Bonnet Hotel Surabaya

    • 8.8

      Excellent
      Location

      "Nice location and clean"

      Theo

      |

      March 30, 2023

    • 8.8

      Excellent
      Location

      "Nice location and clean"

      Theo

      |

      March 30, 2023

    • 9.6

      Exceptional
      Location

      "Clean, best location near food"

      Hioe

      |

      March 10, 2023

    Property ranking|Compared to 953 Surabaya properties
    See all rankings
    Room comfort score
    7.8/10
    Location score
    9/10
    Value for money score
    8.8/10
    Cleanliness score
    8.5/10
    Better than
    97
    %
    of Surabaya properties
    Better than
    90
    %
    of Surabaya properties
    Better than
    89
    %
    of Surabaya properties
    Better than
    87
    %
    of Surabaya properties
    Overall rating:

    8.5

    Excellent
    1,482 reviews
    Cleanliness
    8.5
    Facilities
    7.9
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    This hotel is really good value for money, clean, and has go...
    Gregory from Australia
    Couple
    More about Bonnet Hotel Surabaya

    More about Bonnet Hotel Surabaya

    Bonnet Hotel Surabaya

    Wake up to a magical day and enjoy all that Surabaya offers with a stay at Bonnet Hotel Surabaya.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Surabaya. Parking is available and free, provided by the hotel for guests with their own transportation.
    While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
    Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Bonnet Hotel Surabaya has a selection of cuisine types including halal options.
    If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    Take some time to explore Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 3.1 km away.


    Reasons to stay here

    This hotel's food and dining score higher than 97% of accommodations in the city.
    This hotel scores higher than 90% of accommodations in the city for its location.
    Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.9

    Most talked about facilities

    Housekeeping

    26 mentions

    Breakfast

    18 mentions

    Food & Dining

    7 mentions

    Swimming Pool

    3 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Garden
    • Karaoke
    • Massage
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • BBQ facilities
    • Breakfast [buffet]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Clothes dryer
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • In-room safe box
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Asian
    • Buffet
    Restaurants on site
    Restaurant
    • Cuisine: Asian
    • Menu: Buffet

    Location

    Jalan Manyar Kertoarjo V No 62, Surabaya Center, Surabaya, Indonesia, 60285
    Excellent
    Location

    9

    Airports
    • Juanda International Airport (SUB)
      11.4 km
    • Abdul Rachman Saleh Airport (MLG)
      73.5 km
    Public transportation
    • Gubeng Train Station
      2.1 km
    • Ngagel
      2.2 km
    Hospital or clinic
    • SBC Skin Clinic
      160 m
    Shopping
    • Tunjungan Plaza
      3.2 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Monkasel (Submarine Monument)
      2.0 km
    • Bungkul Park
      3.1 km
    • Tunjungan Plaza
      3.2 km
    • Suramadu National Bridge
      3.6 km
    • Surabaya's Zoo
      3.6 km
    • Pakuwon Food Festival
      4.1 km
    • Surabaya Town Square
      4.2 km
    • Tugu Pahlawan
      4.7 km
    • Sampoerna Museum
      6.3 km
    • Masjid Nasional Al Akbar Surabaya
      8.5 km
    Nearby landmarks
    • Bonnet
    • SBC Skin Clinic
      160 m
    • ApotekBoy_Dr.Franky
      510 m
    • Klinik & Salon Hewan Cika
      660 m
    • Apotek Meliana
      690 m
    • Pasar Mleto
      710 m
    • Taman Karang Wismo
      730 m
    • Tempat Parkir Gereja
      840 m
    • Atlas Sports Club
      860 m
    • Rumah Sakit Jiwa
      860 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-6 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from: 14:00
    • Check-out until: 12:00
    Getting around
    • Airport transfer fee: 250000 IDR
    • Distance from city center: 1 Km
    • Travel time to airport (minutes): 35
    Extras
    • Breakfast charge (unless included in room price): 95000 IDR
    The property
    • Number of floors: 5
    • Number of restaurants: 1
    • Number of rooms : 91
    • Room voltage: 220
    • Year property opened: 2015
    • Most recent renovation: 2015

    Reviews of Bonnet Hotel Surabaya from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Excellent
    From 1,482 reviews
    Cleanliness8.5
    Facilities7.9
    Location9.0
    Room comfort and quality7.8
    Service8.6
    Value for money8.7
    High score for Surabaya
    Rating
    9+ Exceptional (222)
    8-9 Excellent (107)
    7-8 Very Good (160)
    6-7 Good (45)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (117)
    Jun - Aug (105)
    Sep - Nov (146)
    Dec - Feb (211)

    Show reviews that mention 

    Showing 579 verified guest comments
    12345
    10.0
    Exceptional
    Febby from Indonesia
    Couple
    Superior King
    Stayed 1 night in May 2022

    Great hotel with cheap price... ”

    The hotel's location is very strategic. You can go to the supermarket located in the same building. Lots of foods around hotel. The building is quite old but still very clean. I am very satisfied with the hotel. Will be back here again when I visit Surabaya next time.

    Reviewed May 22, 2022

    See room deals

    Dear Bapak/Ibu Febby, Suatu kebahagiaan dan kepuasan bagi kami melihat dan mendengar hal ini, tidak lupa kami ucapkan rasa terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded June 02, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Firliani
    Solo traveler
    Standard Single Bed
    Stayed 1 night in March 2019

    Suitable for Solo Traveler!”

    If you are travelling alone in Surabaya, I recommend you to spend a night at Core Hotel Bonnet Manyar Surabaya! It's cozy, spacious, super clean, pretty delicious breakfast, and fast service! The bathroom, I have to say I am amazed by it (haha).

    Reviewed March 25, 2019

    See room deals

    Dear Firliani , We very much appreciate your comments regarding your stay at CoreHotel Bonnet Surabaya. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imam Santoso General Manager

    Responded July 01, 2019
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Kristo from Malaysia
    Family with young children
    Superior King
    Stayed 2 nights in December 2019

    Perfect budget hotel”

    The location is perfect, the room is clean and comfy (got bolster also). Definitely will come back thia hotel again. 100/100 recommended!

    Reviewed December 20, 2019

    See room deals

    9.6
    Exceptional
    Lidya from Indonesia
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2022

    Recomended Hotel for solo traveller”

    Actually not only for solo traveller but also for those who bring the family as well as for business, this place is valued for money. The place is surounding by various restaurants especially Mcd which is 24/7. Not mention the location is uptown near Gubeng stastion, malls, etc. The room itself is clean & complete facilities. I am very satisfied with the breakfast as well, delicious & fresh. 3 thumbs up

    Reviewed May 24, 2022

    See room deals

    Dear Bapak/Ibu Lidya, Suatu kebahagiaan dan kepuasan bagi kami melihat dan mendengar hal ini, tidak lupa kami ucapkan rasa terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded June 02, 2022
    Bonnet Hotel Surabaya
    9.6
    Exceptional
    Fanny from Indonesia
    Group
    Superior King
    Stayed 1 night in February 2020

    Super recommended!”

    Love everything about this hotel. Room is super comfy (complete with bolster, Indonesians couldn't ask for more haha), clean bathroom, good aircon, super value for money; very cheap with this kind of decent hotel. There's a supermarket in ground floor and they also have jajanan pasar in front of the supermarket, luvvv! HIGHLY RECOMMENDED!

    Reviewed March 05, 2020

    See room deals

    10.0
    Exceptional
    Anindhita from Indonesia
    Family with teens
    Superior Twin
    Stayed 2 nights in April 2022

    The best stay I’ve ever had”

    All I can say is I would love to trade any hotel to stay in Bonnet Hotel. Would be my first choice when I come back to Surabaya!

    Reviewed April 20, 2022

    See room deals

    Dear Bapak/Ibu Anindhita, Kami senang dan mengucapkan terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded May 04, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Le from Indonesia
    Couple
    Superior King
    Stayed 1 night in April 2022

    Exceptional”

    Best hotel in Surabaya. Staff is very friendly and rooms are clean and comfortable

    Reviewed April 23, 2022

    See room deals

    Dear Bapak/Ibu Shely, Kami senang dan mengucapkan terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded May 04, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    gracy from United States
    Family with young children
    Superior King
    Stayed 6 nights in June 2022

    Great place to stay”

    Good option for cleanliness, service, convenient location, and affordability.

    Reviewed June 18, 2022

    See room deals

    Dear Ibu Gracy, Kami senang dan mengucapkan terima kasih karena Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded June 21, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Budi from Indonesia
    Solo traveler
    Superior King
    Stayed 1 night in January 2020

    The best three star in Surabaya Town”

    All services were great and first grades. Will come back to stay again.

    Reviewed January 20, 2020

    See room deals

    10.0
    Exceptional
    Budi from Indonesia
    Business traveler
    Superior King
    Stayed 1 night in January 2020

    Excellent”

    Recommended three star hotel, you will come back again if you stayed here before

    Reviewed January 23, 2020

    See room deals

    9.6
    Exceptional
    Rossy from Indonesia
    Family with teens
    Superior King
    Stayed 3 nights in June 2018

    Location and strategic”

    The mall is inside a supermarket, and also near restarants. The size of room is quite small, however still its easy and comfortable to get anything.

    Reviewed January 02, 2019

    See room deals

    Dear Rossy, We very much appreciate your comments regarding your stay at CoreHotel Bonnet Surabaya. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Imam Santoso General Manager

    Responded July 01, 2019
    Bonnet Hotel Surabaya
    9.2
    Exceptional
    Apriyani from Indonesia
    Family with teens
    Superior King
    Stayed 1 night in March 2020

    Hotel in a good location”

    The location is superb since it is close to restaurants and Galaxy Mall. The price is very reasonable. Breakfast is good,room is clean and I love the bolsters. One thing I dont really like is the parking area since it is too small. However, overall I am satisfied and will dtay here again next time.

    Reviewed March 09, 2020

    See room deals

    10.0
    Exceptional
    Triatmo from Indonesia
    Family with teens
    Deluxe King
    Stayed 8 nights in August 2019

    Exceptional”

    Need more cleaness in w.ater for toilet

    Reviewed August 14, 2019

    See room deals

    Dear Mr. Triatmo, We very much appreciate your comments regarding your stay at CoreHotel Bonnet Surabaya. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Imam Santoso General Manager

    Responded August 14, 2019
    Bonnet Hotel Surabaya
    8.8
    Excellent
    angielica from Indonesia
    Solo traveler
    Superior Double Room
    Stayed 7 nights in July 2021

    Not bad”

    I stayed here for 1 week and the room is fine. When I checked the facilities, it’s written that they provide minibar and hairdryer, I thought they will have a small refrigerator inside the room because they write “minibar” but no, they don’t have it. And they don’t put the hairdryer inside the room, I have to call the staff and ask for one and they will bring the hairdryer to my room. In this covid-19 situation, I don’t want the housekeeper to touch any of my belongings except clean the floor and change the trash bag. I’ve already informed the staff about this, but the day after, the housekeeper still touch my bed, change my towel and so on even when I already said so. I have to call the receptionist again and tell them the same thing. It was such uncomfortable experience for me. But overall, the room itself worth the money and the other staffs were great. Thank you !

    Reviewed July 12, 2021

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    9.2
    Exceptional
    Rudy from Indonesia
    Business traveler
    Superior King
    Stayed 1 night in November 2021

    Comfy, friendly & Good Location”

    Best for business travellers have a short or long stay in surabaya. Below the hotel is the supermarket and the area fill with resto. Close to McDonald and at night there is food stall that sell local delicacy such as Ronde (Glutinous Rice Ball) & Sekoteng. Very recommended. But if you don't want to get out of the hotel, you can try the hotel resto. It is price considerably and taste good.

    Reviewed December 07, 2021

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    10.0
    Exceptional
    Ayu from Indonesia
    Solo traveler
    Superior Twin
    Stayed 1 night in May 2022

    Exceptional”

    Good for stay, comfortable...

    Reviewed May 16, 2022

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    Dear Bapak/Ibu Ayu, Suatu kebahagiaan dan kepuasan bagi kami melihat dan mendengar hal ini, tidak lupa kami ucapkan rasa terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded May 20, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Farid from Indonesia
    Business traveler
    Superior Twin
    Stayed 1 night in January 2022

    Worth it”

    All around (+), (-) parkir buat motor nya

    Reviewed January 09, 2022

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    Dear Bapak/Ibu Farid, Tujuan kami yang selalu ingin agar para tamu mendapatkan pengalaman yang menyenangkan, untuk itulah kami selalu berusaha konsisten dalam meningkatkan pelayanan kepada tamu dan kami sangat senang Bapak/Ibu dan keluarga bisa merasakan kenyamanan selama di Bonnet Hotel Surabaya yang mana ini akan menambah motivasi kami dalam memberikan pelayanan kedepannya, sekali lagi kami ucapkan terima kasih dan tidak sabar untuk menunggu Bapak/Ibu dan keluarga lagi di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded April 05, 2022
    Bonnet Hotel Surabaya
    9.2
    Exceptional
    Bella from Indonesia
    Solo traveler
    Superior Twin
    Stayed 6 nights in July 2021

    Exceptional”

    This hotel may not have complete facilities, but they provide you with basic neccessities in your room. Bed is nice, bed sheet is clean, bathroom is nice too. I had a pleasant long stay there. Keep up the good work!

    Reviewed July 25, 2021

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    10.0
    Exceptional
    Ferdi from Indonesia
    Business traveler
    Standard Single Bed
    Stayed 4 nights in January 2022

    Baguus”

    Nice and cozy hotel with affordable price

    Reviewed January 17, 2022

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    Dear Bapak/Ibu Ferdi, Tujuan kami yang selalu ingin agar para tamu mendapatkan pengalaman yang menyenangkan, untuk itulah kami selalu berusaha konsisten dalam meningkatkan pelayanan kepada tamu dan kami sangat senang Bapak/Ibu dan keluarga bisa merasakan kenyamanan selama di Bonnet Hotel Surabaya yang mana ini akan menambah motivasi kami dalam memberikan pelayanan kedepannya, sekali lagi kami ucapkan terima kasih dan tidak sabar untuk menunggu Bapak/Ibu dan keluarga lagi di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded April 05, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Budi from Indonesia
    Solo traveler
    Superior Twin
    Stayed 2 nights in January 2020

    Bagus sekali”

    Service terbaik & No.1 di Surabaya.

    Reviewed January 20, 2020

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