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Reception, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
Biz Twin Room - View, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
a very large room with a lot of tables and chairs, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
a man and a woman standing in front of a tv, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
Lobby, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
Interior view, Cleo Hotel Basuki Rahmat Surabaya in Surabaya
Interior view, Cleo Hotel Basuki Rahmat Surabaya in Surabaya

Removed from saved list

7.9

Very good

825 reviews

825 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KidZoona

60 m

Tunjungan Plaza

90 m

DAISO

90 m

Tunjungan Mall

110 m

Plaza Tunjungan

190 m

Popular landmarks
Monkasel (Submarine Monument)

1.3 km

Tugu Pahlawan

1.9 km

Suramadu National Bridge

2.2 km

Bungkul Park

3.1 km

Sampoerna Museum

3.6 km

Closest landmarks
Transnet

30 m

Top Ten & Coyote Bar

70 m

Parking Park

270 m

Puskesmas Kedungdoro

290 m

Grahadi Building

300 m

Cleo Hotel Basuki Rahmat Surabaya

Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Restaurant, spa and sauna are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Located in heart of Surabaya

Front desk [24-hour]

Airport transfer

Inside city center

100 meters to Tunjungan Plaza

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Sauna

Spa

Restaurants

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.0
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport13.9 km

Rooms available at Cleo Hotel Basuki Rahmat Surabaya

Standard
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Biz Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Hollywood Double Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Biz Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Hollywood Twin Room
...
  • Shower
  • 2 single beds
Enter dates to see prices
Twin Room - Single Use
...
    Enter dates to see prices
    Twin/Double room - Business
    ...
      Enter dates to see prices
      room
      ...
        Enter dates to see prices
        Static Biz Twin or Queen
        ...
          Enter dates to see prices
          Room elegance
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Cleo Hotel Basuki Rahmat Surabaya?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cleo Hotel Basuki Rahmat Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

            Is breakfast offered at Cleo Hotel Basuki Rahmat Surabaya?

            Wake up to a great continental breakfast at Cleo Hotel Basuki Rahmat Surabaya. Adults can enjoy breakfast offered with an additional charge of 42857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya features an on-site restaurant for your dining convenience.

            What is the smoking policy at Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest train, metro, or bus station to Cleo Hotel Basuki Rahmat Surabaya?

            The closest train, metro, or bus station is Gubeng Train Station, 1.2 km away from Cleo Hotel Basuki Rahmat Surabaya.

            What restaurants are nearby Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya’s neighborhood is Surabaya Center which includes popular restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

            What popular shopping places are close to Cleo Hotel Basuki Rahmat Surabaya?

            Located in the Surabaya Center area, Cleo Hotel Basuki Rahmat Surabaya is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

            What are popular attractions near Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

            See map

            Explore the neighborhood

            What people love about Cleo Hotel Basuki Rahmat Surabaya

            • 10

              Exceptional
              Cleanliness

              "Clean and nice room."

              nixon

              |

              November 26, 2019

            • 9.2

              Exceptional
              Location

              "Location is the best for travellers on shopping."

              Kelvin

              |

              July 23, 2022

            • 7.6

              Very good
              Location

              "Easy to move around in the city area"

              William

              |

              April 11, 2021

            Property ranking|Compared to 953 Surabaya properties
            See all rankings
            Location score
            9.2/10
            Room comfort score
            6.8/10
            Room size
            15 sqm.
            Couples review score
            8.2/10
            Better than
            94
            %
            of Surabaya properties
            Better than
            91
            %
            of Surabaya properties
            Bigger than
            82
            %
            of Surabaya properties
            Better than
            80
            %
            of Surabaya properties
            Overall rating:

            7.9

            Very good
            825 reviews
            Cleanliness
            7.7
            Facilities
            7.0
            Location
            9.2
            Read all reviews >
            More about Cleo Hotel Basuki Rahmat Surabaya

            More about Cleo Hotel Basuki Rahmat Surabaya

            Cleo Hotel Basuki Rahmat Surabaya

            For travelers who want to take in the sights and sounds of Surabaya, Cleo Hotel Basuki Rahmat Surabaya is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
            Enjoy all that Cleo Hotel Basuki Rahmat Surabaya has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
            Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Cleo Hotel Basuki Rahmat Surabaya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
            Smoking is allowed only in the designated smoking areas provided by hotel.
            Enjoy the services offered at Cleo Hotel Basuki Rahmat Surabaya from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find bottled water at your disposal.
            Cleo Hotel Basuki Rahmat Surabaya also provides toiletries and towels in bathrooms for select rooms.


            Dining and things to do

            Every day at Cleo Hotel Basuki Rahmat Surabaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
            Fill your days with the array of activities and facilities offered at Cleo Hotel Basuki Rahmat Surabaya. End your days in total relaxation with a visit to the spa and sauna.


            Around the property

            Cleo Hotel Basuki Rahmat Surabaya is the perfect spot to explore Surabaya's fascinating cultural sights and attractions. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 80 m away.


            Reasons to stay here

            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
            Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.

            Show less

            Amenities and facilities

            Good
            Facilities

            7

            Most talked about facilities

            Breakfast

            16 mentions

            Housekeeping

            11 mentions

            Internet

            3 mentions

            Food & Dining

            1 mention

            Languages spoken
            • English
            • Indonesian
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Garden
            • Sauna
            • Spa
            • Spa/sauna
            Cleanliness and safety
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • Hand sanitizer
            • Physical distancing of at least 1 meter
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Breakfast [continental]
            • Coffee shop
            • Restaurants
            • Room service
            Services and conveniences
            • Air conditioning in public area
            • Concierge
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            Access
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [on-site]
            • Valet parking
            Available in all rooms
            • Air conditioning
            • Free bottled water
            • In-room safe box
            • Ironing facilities
            • Non-smoking
            • Satellite/cable channels
            • Shower
            • Telephone
            • Wi-Fi [free]

            Food and dining

            Breakfast options
            • Continental
            Restaurants on site
            The Origin Restaurant
            • Cuisine: Asian, Indonesian, International
            • Menu: Buffet, A-la-carte

            Location

            Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261
            Exceptional
            Location

            9.2

            Airports
            • Juanda International Airport (SUB)
              13.9 km
            • Abdul Rachman Saleh Airport (MLG)
              75.0 km
            Public transportation
            • Gubeng Train Station
              1.3 km
            • Pasar Turi Train Station
              1.9 km
            Hospital or clinic
            • Puskesmas Kedungdoro
              290 m
            Shopping
            • Tunjungan Plaza
              90 m
            Convenience store
            • Indomaret
              500 m
            Cash withdrawal
            • ATM
              50 m

            What's nearby

            Popular landmarks
            • Tunjungan Plaza
              90 m
            • Monkasel (Submarine Monument)
              1.3 km
            • Tugu Pahlawan
              1.9 km
            • Suramadu National Bridge
              2.2 km
            • Bungkul Park
              3.1 km
            • Sampoerna Museum
              3.6 km
            • Surabaya Town Square
              3.7 km
            • Surabaya's Zoo
              3.8 km
            • Pakuwon Food Festival
              6.9 km
            • Masjid Nasional Al Akbar Surabaya
              8.7 km
            Nearby landmarks
            • Transnet
              30 m
            • KidZoona
              60 m
            • Top Ten & Coyote Bar
              70 m
            • Tunjungan Plaza
              90 m
            • DAISO
              90 m
            • Tunjungan Mall
              110 m
            • Plaza Tunjungan
              190 m
            • Wartel Shops
              200 m
            • Gramedia Bookstore
              200 m
            • Parking Park
              270 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 4 year(s).

            Children 4-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until12:00
            • Reception open until00:00
            Getting around
            • Airport transfer fee200000 IDR
            • Travel time to airport (minutes)30
            Extras
            • Breakfast charge (unless included in room price)42857 IDR
            The property
            • Number of bars/lounges0
            • Number of floors7
            • Number of restaurants1
            • Number of rooms 55
            • Year property opened2014
            • Most recent renovation0
            Parking
            • Daily parking fee0 IDR

            Reviews of Cleo Hotel Basuki Rahmat Surabaya from real guests

            Provided by verified guests of Agoda
            7.9
            /
            10
            Cleanliness7.7
            Facilities7.0
            Location9.2
            Room comfort and quality6.8
            Service8.0
            Value for money8.0
            High score for Surabaya
            Rating
            9+ Exceptional (91)
            8-9 Excellent (66)
            7-8 Very Good (107)
            6-7 Good (41)
            <6 Below Expectation (61)
            Time of the year
            Mar - May (63)
            Jun - Aug (107)
            Sep - Nov (89)
            Dec - Feb (107)

            Show reviews that mention 

            Showing 366 verified guest comments
            12345
            10.0
            Exceptional
            Jason from Singapore
            Solo traveler
            Biz Twin Room
            Stayed 2 nights in April 2019

            Value for money but bed just next to door”

            My room is just in front of the elevator and my bed is just next to the door, allowing anyone a view of my bed if they pass by when I’m opening the door. But price of hotel is cheap though and staff are very helpful.

            Reviewed April 22, 2019

            See room deals

            Hi Mr.Jason, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a review of the facilities and services provided by our staff. Thanks for the criticism and suggestions we will improve again. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Basuki Rachmat Surabaya

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            10.0
            Exceptional
            I from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 2 nights in April 2019

            Affordable price at the heart of Tunjungan”

            Great Location, the hotel located just in front of Tunjungan Plaza 1 Mall .

            Reviewed April 15, 2019

            See room deals

            Hi Sir/madam, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a positive review about the facilities and services provided by our staff. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Hotel Basuki Rachmat Surabaya.

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            10.0
            Exceptional
            nixon from Indonesia
            Couple
            Biz Queen Room
            Stayed 2 nights in November 2019

            Value money”

            Cheap hotel,just infront of Tunjungan plaza. Clean and nice room. Friendly stuff. Recomended.really value the money

            Reviewed November 26, 2019

            See room deals

            9.6
            Exceptional
            Angela from Malaysia
            Couple
            Biz Twin Room
            Stayed 1 night in August 2019

            Clean, comfortable room”

            5 to 10 minutes walking distance to subway entrance. 20 to 30 mintues walking distance to Shijo (one of the popular area in Kyoto)

            Reviewed October 07, 2019

            See room deals

            10.0
            Exceptional
            Anonymous
            Couple
            Biz Twin Room
            Stayed 1 night in June 2019

            Very nice”

            Very good place to stay

            Reviewed June 18, 2019

            See room deals

            10.0
            Exceptional
            HANA from Indonesia
            Couple
            Biz Twin Room
            Stayed 1 night in September 2019

            great establishment”

            pleasant, no frills hotel

            Reviewed December 19, 2020

            See room deals

            terimakasih banyak untuk review anda, kami akan mencoba meningkatkan pelayanan kami. untuk lebih dekat dengan kami, anda bisa bisa menghubungi nomer whatsapp kami di 031 5323330

            Responded May 12, 2021
            Cleo Hotel Basuki Rahmat Surabaya
            10.0
            Exceptional
            TJONG from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 1 night in April 2019

            kamar bersih”

            hotel dekat mall tunjungn plaza tingal nyebrang..

            Reviewed April 24, 2019

            See room deals

            Hi Mr Tjong, Terima kasih untuk berbagi pengalaman dan ulasan anda ketika berkunjung ke Hotel Cleo Basuki Rahmat, senang sekali kami menerima ulusan positif mengenai fasilitas dan pelayanan yang diberikan oleh staff kami. Kami selalu menunggu kedatangan anda dan siap menyambut anda ketika berkunjung ke kota Surabaya kembali. Salam Hangat, Hotel Cleo Basuki Rachmat Surabaya.

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            10.0
            Exceptional
            TJONG from Indonesia
            Business traveler
            Biz Twin Room
            Stayed 1 night in April 2019

            room bersih”

            hotel dekat mall tunjungan plaza

            Reviewed April 24, 2019

            See room deals

            Hi Mr.Tjong,Terima kasih untuk berbagi pengalaman dan ulasan anda ketika berkunjung ke Hotel Cleo Basuki Rahmat, senang sekali kami menerima ulusan positif mengenai fasilitas dan pelayanan yang diberikan oleh staff kami. Kami selalu menunggu kedatangan anda dan siap menyambut anda ketika berkunjung ke kota Surabaya kembali. Salam Hangat, Cleo Hotel Basuki Rahmat Surabaya.

            Responded May 13, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            9.2
            Exceptional
            Gerryaldo from Indonesia
            Couple
            Biz Queen Room
            Stayed 1 night in February 2020

            Exceptional”

            This hotel is really a great deal! The location, price, staff are amazing! Would visit this hotel again whenever go to Surabaya

            Reviewed February 27, 2020

            See room deals

            9.2
            Exceptional
            Tamas from Hungary
            Couple
            Biz Queen Room
            Stayed 2 nights in January 2020

            Exceptional”

            Rooms are very dark and bit more run down than on the pictures. Otherwise nothing is wrong with that place.

            Reviewed January 12, 2020

            See room deals

            9.2
            Exceptional
            vanessa from Indonesia
            Solo traveler
            Biz Twin Room
            Stayed 1 night in April 2019

            smell so bad”

            the coffee perfume is too strong so we have to open the window for deodor it.

            Reviewed May 06, 2019

            See room deals

            Hi Ms.Vanessa, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a review of the facilities and services provided by our staff. Thanks for the criticism and suggestions we will improve again. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Basuki Rachmat Surabaya

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            8.8
            Excellent
            rodiatul from Indonesia
            Family with young children
            Biz Queen Room
            Stayed 1 night in February 2020

            Kamar kecil”

            Staff helpful and friendly, the room is clean but it is too small if you travelling with a baby, too noisy from the road

            Reviewed February 12, 2020

            See room deals

            8.8
            Excellent
            Chen
            Solo traveler
            Biz Queen Room
            Stayed 1 night in October 2019

            good location”

            The hotel is just opposite Tunjungan Plaza which is a huge modern shopping mall that has everything you need. The room is value for money. No hair dryer in the room.

            Reviewed October 28, 2019

            See room deals

            9.2
            Exceptional
            Manfred from Indonesia
            Solo traveler
            Biz Twin Room
            Stayed 2 nights in August 2019

            Small but satisfying”

            Small park but I always get one because their valet park

            Reviewed August 06, 2019

            See room deals

            8.4
            Excellent
            Kuncoro from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 2 nights in October 2018

            Strategic Location”

            A small hotel in central Surabaya. Many many things to see and to do around here; so you'd better having fun around here, and return to the hotel only for sleeping & cleaning yourself. No special features etc in this hotel. Just good.

            Reviewed September 13, 2019

            See room deals

            8.8
            Excellent
            Bayu from Indonesia
            Solo traveler
            Biz Twin Room
            Stayed 1 night in December 2019

            Location location location”

            The main reason someone would stay in this hotel is so you can walk to Tunjungan Plaza that is located just across the street.

            Reviewed December 09, 2019

            See room deals

            8.8
            Excellent
            Hoangnghia from United States
            Couple
            Biz Twin Room
            Stayed 15 nights in August 2019

            Excellent”

            Good place for discovery in Surabaya

            Reviewed August 20, 2019

            See room deals

            8.4
            Excellent
            MG. from Indonesia
            Couple
            Biz Queen Room
            Stayed 1 night in June 2019

            Great”

            Kamar bersih, dekat pusat kota, murah, strategis deh pokoknya

            Reviewed June 05, 2019

            See room deals

            8.0
            Excellent
            Beng from Singapore
            Business traveler
            Biz Queen Room
            Stayed 3 nights in July 2019

            Good location with shopping centre just cross the road. Clean hotel with helpful staff.”

            Recommend for travelers who like facilities and restaurants near hotel. Convenient location for transport to all parts of Surabaya.

            Reviewed July 06, 2019

            See room deals

            8.0
            Excellent
            Kartika from Indonesia
            Group
            Biz Queen Room
            Stayed 1 night in December 2018

            Value for Money”

            The location for this hotel is good, near Tunjungan Plaza. I will recommend my friend to stay here because it is value for money.

            Reviewed January 03, 2019

            See room deals

            Hi Kartika, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a positive review about the facilities and services provided by our staff. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Hotel Cleo Basuki Rachmat Surabaya.

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            12345
            This is a popular property. Don't miss out!

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