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City Bay Hotel

2 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

156B le thanh tong, Hon Gai Port, Hạ Long, Vietnam, 01000

Highlights

Check-in [24-hour]

Airport transfer

- Airport transfer available at additional charge. To request, check the...

560 meters to Bai Tho Mountain

560 meters to Bai Tho Mountain

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Family room

Kitchen

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Your dates are popular among travelersUsers are booking a place in Hạ Long every 2 minutes on Agoda.com
Room comfort and quality 8.3
Location 8.1
Service 8.1
Cleanliness 8.0

Based on 165 verified reviews

Room comfort and qua...

8.3

Location

8.1

Service

8.1

Cleanliness

8.0

Value for money

8.0

Facilities

7.3

See map

8.1Excellent

Location rating score

Excellent location - 2.22 kilometers from city center
Parking
FREE
Popular landmarks
Bai Chay Bridge
2.0 km
Dong Thien Cung
8.0 km
Dau Go Gotto
8.1 km
Hon Ga Choi Island
8.9 km
Soi Sim Island
11.3 km
Closest landmarks
Ha Long Market
120 m
Vườn hoa
180 m
Vincom Plaza Ha Long
210 m
Halong Bay Marina
230 m
Nha Tho Hon Gai Temple
250 m

Good to know

Value for money8.0
Distance to city center1 km
Location rating8.1
Nearest airportCat Bi International Airport (HPH)
Distance to airport39.9 km

Rooms available at City Bay Hotel

Excellent
Room comfort & quality

8.3

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Based on 142 reviews from verified travelers

Standard Double
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 30 m²/323 ft²
  • City view
Enter dates to see prices
Double Room Single Use
...
  • Room size: 36 m²/388 ft²
  • City view
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
Enter dates to see prices
Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
Enter dates to see prices

Frequently asked questions

City Bay Hotel offers airport transfer service upon request with an additional fee of 700000 VND in local currency. To request, check the box on the booking form just before the payment page.

Yes! City Bay Hotel offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Absolutely! The perks of staying at City Bay Hotel include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

While staying at City Bay Hotel, kick start your vacation by checking out the closest points of interest that are within walking distance to the property which include Ha Long Market, Vườn hoa, and Vincom Plaza Ha Long.

While remaining at City Bay Hotel, enjoy your morning or evening wander at nearby park which include Vườn hoa, Công viên Lán Bè, and Công viên Vinhomes Dragon Bay.

City Bay Hotel's policy concerning children's bedding considers guests age 5 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

City Bay Hotel has a total of 36 rooms.

Past business travelers that have stayed at this property have given City Bay Hotel an average rating of 7.1. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given City Bay Hotel an average rating of 8.0. You can look up on more comprehensive customer testimonials, and feedback for this property down in the review section.

City Bay Hotel’s location in the Hon Gai Port neighborhood makes it close to popular points of interest including Bai Tho Mountain and Bai Chay Bridge.

Wake up to an excellent buffet breakfast at City Bay Hotel. Customers can enjoy breakfast offered with an additional charge of 100000 VND for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

More about City Bay Hotel

More about City Bay Hotel

Discover Comfort and Convenience at City Bay Hotel in Hạ Long

Nestled just 1 kilometer from the vibrant city center of Hạ Long, City Bay Hotel offers guests a perfect blend of accessibility and tranquility. Established in 2008 and thoughtfully renovated in 2016, this charming hotel features 36 well-appointed rooms designed to provide a comfortable and relaxing stay. Whether you're here for business or leisure, the hotel's strategic location makes exploring the stunning sights of Hạ Long effortless, while still offering a peaceful retreat after a day of adventure. Guests can enjoy flexible check-in and check-out times, with check-in available from 3:00 PM and check-out until 12:00 PM. Traveling from the hotel to the airport takes approximately 120 minutes, making it a convenient base for both early departures and late arrivals. Family travelers will appreciate the hotel’s welcoming child policy, which allows children aged 1 to 4 to stay free of charge. Experience warm Vietnamese hospitality and modern comforts at City Bay Hotel, your ideal choice for a memorable stay in Hạ Long.

Unwind and Indulge at City Bay Hotel's Entertainment Facilities

At City Bay Hotel, guests are invited to unwind and indulge in a range of entertainment facilities that are sure to enhance their stay. The hotel features a stylish bar where guests can enjoy a refreshing drink or sip on a delicious cocktail while taking in the stunning views of Hạ Long. Whether you're looking to socialize with fellow travelers or simply relax after a day of exploring, the bar provides the perfect ambiance for a memorable evening. For those seeking ultimate relaxation, City Bay Hotel offers a luxurious hot tub where guests can soak away their cares and rejuvenate their senses. The hot tub provides the ideal spot to unwind and unwind in style, surrounded by tranquil surroundings and soothing waters. Whether you're looking to soothe tired muscles or simply indulge in some well-deserved pampering, the hot tub is a must-visit during your stay. Additionally, City Bay Hotel boasts a spacious shared lounge/TV area, perfect for guests to gather and enjoy some downtime. Whether you're looking to catch up on your favorite shows or simply relax with a book, the shared lounge offers a comfortable and inviting space. With cozy seating arrangements and a large TV screen, guests can enjoy their favorite entertainment in a relaxed and friendly atmosphere. With its range of entertainment facilities, City Bay Hotel ensures that guests have everything they need to unwind, relax, and enjoy their stay in Hạ Long, Vietnam.

Stay Active and Energized at City Bay Hotel's Sports Facilities

At City Bay Hotel, we understand the importance of staying active and maintaining a healthy lifestyle even while on vacation. That's why we offer a range of fantastic sports facilities to cater to all your fitness needs. Our yoga room is the perfect sanctuary for those looking to find inner peace and rejuvenate their mind, body, and soul. With serene surroundings and expert instructors, you can indulge in the ancient practice of yoga and experience its numerous benefits. Whether you are a beginner or an advanced practitioner, our yoga room offers a tranquil space for you to connect with yourself and achieve a sense of balance and harmony.

Unparalleled Convenience at City Bay Hotel

City Bay Hotel in Hạ Long, Vietnam, offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delectable dishes from the comfort of your own room at any time of the day. The hotel also provides a laundry service, allowing you to keep your clothes fresh and clean throughout your stay. Moreover, the dedicated concierge is always on hand to assist you with any requests or inquiries you may have, ensuring that your needs are promptly attended to. For added convenience, City Bay Hotel offers safety deposit boxes, allowing you to securely store your valuables during your stay. The hotel also provides free Wi-Fi in all rooms and public areas, ensuring that you stay connected and productive throughout your visit. Additionally, the designated smoking area caters to the needs of smokers, providing a comfortable space for them to enjoy their cigarettes. The hotel also offers dry cleaning services, express check-in/check-out for a seamless arrival and departure experience, and luggage storage for your convenience. With daily housekeeping, you can expect a clean and tidy room every day of your stay at City Bay Hotel.

Convenient Transport Facilities at City Bay Hotel

City Bay Hotel in Hạ Long, Vietnam offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Additionally, guests can take advantage of the shuttle service, which offers convenient transportation to popular attractions in the area. For those who prefer to explore the city on their own, the hotel offers valet parking and a car park onsite, with free parking available. If you need assistance with planning your itinerary, the hotel's ticket service can help you book tours and arrange transportation to various attractions. Whether you prefer to travel by taxi or have your own vehicle, City Bay Hotel has you covered with its taxi service and car park facilities. Please note that charges may apply for the car park.

Delicious Dining Options at City Bay Hotel

Indulge in a culinary adventure at City Bay Hotel with its array of dining facilities that cater to all tastes and preferences. Start your day with a scrumptious breakfast buffet, offering a wide selection of local and international dishes to energize you for the day ahead. With 24-hour room service, you can satisfy your cravings at any time, whether it's a late-night snack or a full-course meal. The hotel's restaurant is a haven for food lovers, serving delectable Vietnamese specialties and international cuisine in a cozy and inviting ambiance. For those who prefer to cook their own meals, a shared kitchen is available for guests to use, complete with modern appliances and utensils. With daily housekeeping, you can rest assured that your dining area will always be clean and well-maintained, providing a pleasant dining experience throughout your stay.

Comfort and Variety at City Bay Hotel

City Bay Hotel in Hạ Long, Vietnam offers a range of spacious and well-appointed rooms to cater to every traveler's needs. With options like Deluxe Double, Deluxe Triple Room, Deluxe Twin, Standard Double, and Standard Twin, guests can choose the perfect accommodation to suit their preferences. Whether you're traveling solo, as a couple, or with friends or family, City Bay Hotel has the ideal room for you. When booking your stay at City Bay Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates, ensuring that you get the most value for your money. With a user-friendly interface and secure payment options, Agoda makes it easy to book your preferred room at City Bay Hotel. So why wait? Book now on Agoda and experience the comfort and convenience of City Bay Hotel in Hạ Long.

Exploring the Vibrant Hon Gai Port in Hạ Long

Nestled along the scenic shores of Hạ Long Bay, Hon Gai Port is a bustling hub of activity and a gateway to the breathtaking natural wonders of northern Vietnam. As one of the most important economic and transportation centers in the region, the port offers visitors a glimpse into the lively maritime culture that has shaped Hạ Long’s identity for centuries. From vibrant fishing boats to modern cruise ships, Hon Gai Port buzzes with energy and charm, making it an ideal starting point for exploring the bay’s iconic limestone karsts and emerald waters. Surrounding Hon Gai Port, travelers can enjoy a variety of local markets, seafood restaurants, and cultural attractions that showcase the rich heritage of the area. Take a leisurely walk along the waterfront promenade to soak in panoramic views of the bay, or hop on a boat tour to discover hidden caves, floating villages, and secluded beaches. Whether you're seeking adventure or relaxation, Hon Gai Port offers a dynamic blend of natural beauty and local flavor, making it a must-visit destination during your stay in Hạ Long.

Convenient Transportation from Hạ Long's Airports to City Bay Hotel

Traveling from the nearby airports to City Bay Hotel in Hon Gai Port is both straightforward and comfortable. The nearest airport is Cat Bi International Airport in Hai Phong, approximately 50 kilometers from Hạ Long. Upon arrival, you can opt for a private car transfer, which offers the convenience of direct, door-to-door service, ensuring a hassle-free journey. Many local taxi services and ride-hailing apps are available at the airport, allowing you to quickly arrange a comfortable ride to your hotel. The drive typically takes around 1.5 hours, depending on traffic conditions. For travelers arriving at Noi Bai International Airport in Hanoi, which is about 180 kilometers from Hạ Long, the journey can be easily managed via shuttle buses, private transfers, or even rental cars. Shuttle buses run regularly between Hanoi and Hạ Long City, offering an economical and reliable option. Once in Hạ Long, you can take a short taxi or ride-hailing service to City Bay Hotel in Hon Gai Port, a scenic and vibrant area known for its bustling harbor and local charm. Whether you choose a private transfer or public transport, the trip provides a comfortable start to your memorable stay in this stunning coastal city.

Discover Nearby Landmarks and Attractions Around City Bay Hotel

Nestled in the vibrant heart of Hạ Long, City Bay Hotel offers guests easy access to a variety of stunning natural and cultural sights. Just a short distance away, the iconic Sung Sot Cave beckons explorers with its awe-inspiring stalactites and stalagmites, revealing the mysterious beauty of the world’s largest limestone cave. For those interested in scenic boat rides and tranquil waters, the Hon Gai Port provides an ideal starting point to explore the surrounding bay and nearby islands. Additionally, visitors can enjoy panoramic views from Bai Tho Mountain or take a leisurely stroll along Bai Chay Bridge, which beautifully illuminates the night sky. Cultural enthusiasts will appreciate the nearby Quang Ninh Museum, showcasing the rich history and heritage of the region. For a relaxing break, Công viên Vinhomes Dragon Bay offers lush green spaces perfect for family outings or unwinding after a day of sightseeing. With such a diverse array of landmarks within reach, City Bay Hotel is perfectly positioned for an unforgettable Hạ Long experience.

A Culinary Journey Around City Bay Hotel

Just steps from City Bay Hotel, a vibrant array of dining options awaits to satisfy every craving. Indulge in the savory flavors at Phuc Loc Tho or savor the authentic Korean barbecue at Seoul BBQ, perfect for a casual yet flavorful meal. For those craving traditional Vietnamese dishes, Nhat Ly Restaurant offers a delightful taste of local cuisine, while Bun Thang and Pho Ga Ha Noi serve comforting bowls of noodle soups that capture the essence of Hanoi's culinary heritage. Seafood lovers can enjoy fresh catches at Buffet Hai San Vincom Plaza Ha Long or unwind with a drink at D'myna Restaurant & Skybar, which offers stunning views alongside delicious bites. For a tropical escape, FLC Tropical provides a relaxed atmosphere with a variety of international dishes. Satisfy your sweet tooth at Ba Nghi Sua Chua or explore the lively street food scene with HaLong Street BBQ. For a modern dining experience, 199x Media and Home Garden present innovative menus in stylish settings, ensuring every meal around City Bay Hotel is a memorable culinary adventure.

Nearby Shopping Landmarks for a Retail Adventure

Just a short distance from City Bay Hotel, shoppers can explore the vibrant Ha Long Market, a bustling hub where locals and visitors alike browse for fresh produce, handicrafts, and unique souvenirs. For a more modern retail experience, Vincom Plaza Ha Long offers a wide array of international brands, fashion boutiques, and entertainment options, making it an ideal destination for all your shopping needs. Whether you're seeking authentic local goods or contemporary shopping comforts, these landmarks provide a perfect blend of tradition and modernity right at your doorstep.

Affordable Luxury at City Bay Hotel

Experience the perfect blend of comfort, convenience, and affordability at City Bay Hotel in Hạ Long, Vietnam. With an average room price of just $26, this hotel offers exceptional value compared to the city's average room price of $233. From the moment you step into the elegant lobby, you'll be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of extraordinary. At City Bay Hotel, you'll find a range of well-appointed rooms designed to cater to every traveler's needs. Whether you're a solo adventurer, a couple seeking a romantic getaway, or a family looking for a comfortable retreat, there's a room option for you. Each room is tastefully decorated with modern furnishings and equipped with all the necessary amenities to make your stay truly enjoyable. In addition to its affordable prices, City Bay Hotel also offers a host of facilities and services that will enhance your stay. Take a dip in the sparkling rooftop pool while enjoying breathtaking views of the city skyline, or unwind with a rejuvenating massage at the hotel's spa. The on-site restaurant serves a delectable array of Vietnamese and international cuisines, ensuring that your culinary cravings are satisfied. Don't miss out on the opportunity to experience affordable luxury at City Bay Hotel. Book your stay today and discover why this hotel is the perfect choice for travelers seeking exceptional value without compromising on quality.

Spacious and Clean Rooms with Great Views

City Bay Hotel in Hạ Long, Vietnam offers spacious and clean rooms that have left a positive impression on its guests. Visitors have praised the hotel for its well-maintained accommodations, highlighting the generous size of the rooms and the cleanliness throughout. The rooms provide a comfortable and inviting atmosphere, allowing guests to relax and unwind after a day of exploring the beautiful surroundings of Hạ Long Bay. Additionally, many reviewers have mentioned the stunning views from the rooms, with a great vantage point to admire the first rock formations of Halong Bay.

A Memorable Stay at City Bay Hotel

City Bay Hotel in Hạ Long, Vietnam, has garnered positive customer reviews, making it a top choice for travelers seeking a memorable stay. With an overall rating of 7.9, this hotel has consistently impressed guests with its exceptional value for money. Achieving a remarkable score of 8.1 for value, City Bay Hotel offers a range of amenities and services that exceed expectations without breaking the bank. From comfortable rooms to attentive staff, guests can enjoy a delightful experience without compromising on their budget. Not only does City Bay Hotel excel in providing excellent value, but it also receives high praise for its cleanliness. With a rating of 8.1 for cleanliness, guests can expect spotless and well-maintained rooms throughout their stay. The hotel's dedicated housekeeping team ensures that every corner of the property is meticulously cleaned, leaving guests with a sense of comfort and tranquility. Whether it's the pristine bathrooms or the neatly made beds, City Bay Hotel's commitment to cleanliness is evident in every detail. Another aspect that sets City Bay Hotel apart is its prime location, earning a score of 8.2. Situated in the heart of Hạ Long, guests can easily access popular attractions, shopping centers, and dining options. Whether it's exploring the magnificent limestone karsts of Hạ Long Bay or indulging in the local cuisine, guests are just a stone's throw away from all the excitement. The convenience of the hotel's location allows guests to make the most of their time in this vibrant city, ensuring a truly memorable stay.

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Amenities and facilities

Very good7.3

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Closet
  • Clothes dryer
  • Clothes rack
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet

Location

156B le thanh tong, Hon Gai Port, Hạ Long, Vietnam, 01000

Excellent8.1

Location

Airports
  • Cat Bi International Airport (HPH)
    39.9 km
Public transportation
  • Halong Train Station
    8.0 km
Hospital or clinic
  • Quang Ninh Province General Hospital
    680 m
Shopping
  • Bai Chay Commercial Center
    3.3 km
Convenience store
  • Thu Huong Convenience Store
    1.4 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Bai Chay Bridge
    2.0 km
  • Dong Thien Cung
    8.0 km
  • Dau Go Gotto
    8.1 km
  • Hon Ga Choi Island
    8.9 km
  • Soi Sim Island
    11.3 km
  • Luon Caves
    11.4 km
  • Sung Sot Cave
    11.9 km
  • Cua Van Fishing Village
    16.4 km
Nearby landmarks
  • Ha Long Market
    120 m
  • Vườn hoa
    180 m
  • Vincom Plaza Ha Long
    210 m
  • Halong Bay Marina
    230 m
  • Nha Tho Hon Gai Temple
    250 m
  • Hon Gai Port
    310 m
  • Poem Mountain Entry - Garded by a policeman 19-oct-19
    370 m
  • Bai Chai Bridge
    540 m
  • Bai Tho Mountain
    540 m
  • Công viên Lán Bè
    550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)120
  • Airport transfer fee700000 VND
Extras
  • Daily Internet/Wi-Fi fee0 VND
  • Breakfast charge (unless included in room price)100000 VND
The property
  • Year property opened2008
  • Number of floors7
  • Number of rooms 36
  • Most recent renovation2016
  • Non-smoking rooms/floorsno
  • Number of restaurants0
  • Number of bars/lounges0
Parking
  • Daily parking fee0 VND

Reviews of City Bay Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.9

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 7.6
  • 9.6
  • 9.2
  • 9.2
  • 4.4
  • 4.0
  • 8.0
  • 10
  • 9.6

Most recent

  • Room comfort and quality score 8.3 out of 10 and is a high score in Hạ Long
    Room comfort and quality8.3
  • Location score 8.1 out of 10 and is a high score in Hạ Long
    Location8.1
  • Service score 8.1 out of 10 and is a high score in Hạ Long
    Service8.1
  • Cleanliness score 8 out of 10 and is a high score in Hạ Long
    Cleanliness8.0
  • Value for money score 8 out of 10 and is a high score in Hạ Long
    Value for money8.0
  • Facilities score 7.3 out of 10 and is a high score in Hạ Long
    Facilities7.3
High score for Hạ Long

Rating

9+ Exceptional (18)
8-9 Excellent (10)
7-8 Very Good (13)
6-7 Good (3)
<6 Below Expectation (21)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 65 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    Trang from Vietnam
    Couple
    Standard Double
    Stayed 1 night in July 2025

    “Giá rẻ và hợp lí”

    Mình ở khách sạn city bay hotel thuộc hệ thống của ksan. Mặc dù ksan 2 sao nhưng có 1 vài những điểm nội trội sau: - book đêm thứ Bảy qua agoda chỉ 513k ( vào tháng cao điểm và vị trí trung tâm) - vị trí tiện đi lại: cách chợ 5m :), cách vịnh chưa đến 1p đi xe máy, cách biển Hòn Gai 6km, ăn uống trung tâm, cách khu ăn đêm Giếng Đồn 200m. - khách sạn bài trí trông k bị phèn so với ksan 2 sao, đồ đạc bằng gỗ, ga trải nệm và khăn đều là màu trắng. Tivi và wife hoạt động ổn định. - chất lượng giường ổn cực kì, nằm êm và cao. - sảnh tầng 1 có lễ tân trực, lễ tân chuyên nghiệp, sảnh t1 có bật điều hoà. - tóm lại giá thì khá “nhà nghỉ” nhưng thực sự là chỉn chu khách sạn đó. Rồi đến điểm chưa ưng ý mà mình nghĩ ksan có thể khắc phục: toilet k bẩn, tạm sạch, nhưng hơi cũ. Và giấy toilet nên để trên cao chứ kp để ở cạnh nút bấm của cái bồn cầu.

    Reviewed July 27, 2025
  2. 8.0
    Excellent
    Christian from Philippines
    Solo traveler
    Deluxe Double
    Stayed 2 nights in November 2025

    “Satisfactory”

    all in all had a good stay in this hotel, the room is super big and clean. Their staff who is from City Bay Palace Hotel is very nice. they also accommodate me even when I arrived at 11PM.

    Reviewed November 25, 2025
  3. 9.6
    Exceptional
    Aiza from Philippines
    Group
    Deluxe Twin
    Stayed 1 night in May 2025

    “Location and staff! ”

    We only stayed for a few hours, but the experience was excellent. The staff was very helpful and made sure our check-in was quick and smooth. The room and amenities were clean and well-maintained. We’ll definitely be coming back!

    Reviewed May 13, 2025
  4. 8.4
    Excellent
    Tuấn from Vietnam
    Couple
    Standard Double
    Stayed 1 night in June 2025

    “Location, cleanliness”

    Accommodation suitable for the price and location.

    Reviewed June 22, 2025
    Auto-translated through generative A.I.
  5. 10.0
    Exceptional
    Phúc from Vietnam
    Couple
    Standard Twin
    Stayed 1 night in May 2025

    “Exceptional”

    neat and clean room with good service

    Reviewed May 10, 2025
    Auto-translated through generative A.I.
Changed to review page 1

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