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Lobby, Citihub Hotel @Mayjen in Surabaya
Nano Room, Citihub Hotel @Mayjen in Surabaya
Lobby, Citihub Hotel @Mayjen in Surabaya
Interior view, Citihub Hotel @Mayjen in Surabaya
Interior view, Citihub Hotel @Mayjen in Surabaya
Citihub Hotel @Mayjen
Bathroom, Citihub Hotel @Mayjen in Surabaya

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8.1

Excellent

197 reviews

197 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location - 2.36 kilometers from city center
Parking
FREE
Popular landmarks
Surabaya Town Square
2.1 km
Surabaya's Zoo
3.0 km
Bungkul Park
3.1 km
Tunjungan Plaza
4.3 km
Monkasel (Submarine Monument)
4.5 km
Closest landmarks
Desperados Bar
510 m
Embassy of China
540 m
Golden City Mall
560 m
Puskesmas Dukuh Kupang
710 m
Poliklinik UWK
740 m

Citihub Hotel @Mayjen

Jalan Mayjen Sungkono no.152, Surabaya Center, Surabaya, Indonesia, 60225 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Breakfast [free]

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

BBQ facilities

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.4
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.0 km

Rooms available at Citihub Hotel @Mayjen

Nano Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Twin
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard King
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
SUPERIOR 2 TWIN BEDS 1 TWIN BED
...
    Enter dates to see prices
    Superior Double Room
    ...
      Enter dates to see prices
      Twin/Double room - King
      ...
        Enter dates to see prices
        Twin room - Single use - Superior
        ...
          Enter dates to see prices
          Twin/Double room - De Luxe
          ...
            Enter dates to see prices
            Basic Room
            ...
              Enter dates to see prices

              Frequently asked questions

              Does Citihub Hotel @Mayjen have bars on-site?

              Enjoy your holiday the ideal way with a beverage in your hand at Citihub Hotel @Mayjen's bar available right in front of your doorstep for when you need a sip or two.

              Does Citihub Hotel @Mayjen offer spa services?

              You can benefit from your stay at Citihub Hotel @Mayjen all the more by benefiting from the property's available spa services that are offered for all its guests to make your evening or night far better.

              Does Citihub Hotel @Mayjen have a fitness center?

              Yes! Citihub Hotel @Mayjen offers fitness center that is fittingly located on site, catering to your active needs to stay in shape while on vacation. For more details, please contact the property for more information.

              What bars are in close proximty of Citihub Hotel @Mayjen?

              While lodging at Citihub Hotel @Mayjen, enjoy your evening or night out at Desperados Bar to make the most out of your nightlife.

              What do guests love most about Citihub Hotel @Mayjen?

              Verified guests that stayed at Citihub Hotel @Mayjen have given this property a rating of 8.606 for its outstanding location as the major highlight for their stay.

              What is the typical rating that past Business travelers' have given to Citihub Hotel @Mayjen?

              Verified business travelers that have stayed at this property have given Citihub Hotel @Mayjen an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

              What restaurants are in close proximty of Citihub Hotel @Mayjen?

              Citihub Hotel @Mayjen’s local community is Surabaya Center which consists of popular restaurants such as Depot Ramayana, Rumah Makan Halim, and Ayam Bakar Primarasa.

              What popular shopping venues are close by Citihub Hotel @Mayjen?

              Shopping options in Citihub Hotel @Mayjen’s Surabaya Center neighborhood include Surabaya Town Square.

              What time is check-in and check-out at Citihub Hotel @Mayjen?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the specified hours may be charged an additional fee.

              What people love about Citihub Hotel @Mayjen

              • 10

                Exceptional
                Cleanliness

                "Clean and quiet room, great location, easy access and friendly staff."

                Antonius

                |

                October 17, 2019

              • 10

                Exceptional
                Location

                "Big room, good staff, perfect location"

                Vivi

                |

                December 23, 2019

              • 10

                Exceptional

                "Definitely will be back for my next visit"

                Antonius

                |

                October 17, 2019

              Property ranking|Compared to 1,005 Surabaya properties
              See all rankings
              Room comfort score
              7.3/10
              Couples review score
              8.6/10
              Cleanliness score
              8.5/10
              Room size
              15 sqm.
              Better than
              94
              %
              of Surabaya properties
              Better than
              85
              %
              of Surabaya properties
              Better than
              84
              %
              of Surabaya properties
              Bigger than
              83
              %
              of Surabaya properties
              Overall rating:

              8.1

              Excellent
              197 reviews
              Cleanliness
              8.5
              Facilities
              7.6
              Location
              8.6
              Read all reviews >
              More about Citihub Hotel @Mayjen

              More about Citihub Hotel @Mayjen

              Experience Comfort and Convenience at Citihub Hotel @Mayjen in Surabaya

              Citihub Hotel @Mayjen in Surabaya, Indonesia offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop, bar, laundry service, restaurant, room service, safety deposit boxes, concierge, massage, indoor pool, fitness center, sauna, spa, outdoor pool, Wi-Fi in public areas, car park, designated smoking area, Free Wi-Fi in all rooms, dry cleaning, BBQ facilities, luggage storage, daily housekeeping, breakfast buffet, car park onsite, and car park free of charge. Whether you're traveling for business or leisure, Citihub Hotel @Mayjen has everything you need to make your stay memorable and enjoyable.

              Comfortable Accommodations at Citihub Hotel @Mayjen

              Citihub Hotel @Mayjen in Surabaya, Indonesia offers a variety of comfortable and affordable room options to suit any traveler's needs. Choose from the Nano Room, which features a cozy 12 square meters of space and a comfortable Queen bed, or the Standard King room, which offers 16 square meters of space and a luxurious King bed. For those who prefer separate sleeping arrangements, the Standard Twin room also provides 16 square meters of space and two comfortable Single beds. No matter which room you choose, you'll enjoy a comfortable and restful stay at Citihub Hotel @Mayjen.

              Explore Surabaya's Iconic Landmarks and Attractions

              Citihub Hotel @Mayjen offers a prime location for travelers who want to explore Surabaya's iconic landmarks and attractions. Just a short distance away, guests can visit the Sampoerna Museum and learn about the city's rich history and culture. Tunjungan Plaza, Surabaya Town Square, and Tugu Pahlawan are also nearby, providing guests with plenty of shopping and dining options. For those who love nature, Bungkul Park is a great place to relax and take in the beautiful scenery. Adventure seekers can visit Suramadu National Bridge and Monkasel (Submarine Monument) for a thrilling experience. Other nearby attractions include Surabaya's Zoo, Suroboyo Monument, and Ampel Mosque. With so many options to choose from, guests can easily explore Surabaya's top attractions from Citihub Hotel @Mayjen.

              Great Location, Clean Rooms, and Friendly Staff

              Citihub Hotel @Mayjen in Surabaya, Indonesia has received high praise from satisfied guests. Many reviewers have noted the hotel's prime location, making it easy to access local attractions and amenities. Guests have also commented on the cleanliness of the rooms and common areas, as well as the friendliness of the staff. The hotel's breakfast has also received positive reviews, with guests complimenting the quality of the food. While some rooms may not be the largest, guests have still found them comfortable and clean. Overall, Citihub Hotel @Mayjen provides a great experience for travelers looking for a convenient, clean, and friendly stay in Surabaya.

              Experience Value and Cleanliness at Citihub Hotel @Mayjen

              Citihub Hotel @Mayjen in Surabaya, Indonesia, is an excellent choice for travelers looking for a comfortable and affordable stay. With an overall rating of 8.1, guests have praised the hotel for its exceptional value and cleanliness, earning ratings of 8.4 and 8.5 respectively. The hotel's prime location has also received high praise, with a rating of 8.6. While the facilities and food and dining have received slightly lower ratings, the hotel's staff performance has been rated highly at 7.9. For travelers seeking an affordable and clean stay in Surabaya, Citihub Hotel @Mayjen is a great option.

              Show less

              Amenities and facilities

              Very good
              Facilities

              7.6

              Most talked about facilities

              Housekeeping

              5 mentions

              Breakfast

              4 mentions

              Food & Dining

              1 mention

              Languages spoken
              • English
              • Indonesian
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Wi-Fi in public areas
              Things to do, ways to relax
              • Fitness center
              • Garden
              • Massage
              • Sauna
              • Spa
              • Spa/sauna
              • Swimming pool [indoor]
              • Swimming pool [outdoor]
              Cleanliness and safety
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • Face coverings on staff
              • Hand sanitizer
              • Physical distancing of at least 1 meter
              Dining, drinking, and snacking
              • Bar
              • BBQ facilities
              • Breakfast [buffet]
              • Breakfast [free]
              • Coffee shop
              • Restaurants
              • Room service
              Services and conveniences
              • Cash withdrawal
              • Concierge
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Laundry service
              • Luggage storage
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              Access
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              Getting around
              • Car park [free of charge]
              • Car park [on-site]
              Available in all rooms
              • Air conditioning
              • Desk
              • Free bottled water
              • Hair dryer
              • Mirror
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Toiletries
              • Towels
              • Wi-Fi [free]
              • Wooden/parqueted flooring

              Location

              Jalan Mayjen Sungkono no.152, Surabaya Center, Surabaya, Indonesia, 60225
              Excellent
              Location

              8.6

              Airports
              • Juanda International Airport (SUB)
                13.0 km
              • Abdul Rachman Saleh Airport (MLG)
                72.0 km
              Public transportation
              • Wonokromo Railway Station
                3.3 km
              • Margorejo
                3.8 km
              Hospital or clinic
              • Puskesmas Dukuh Kupang
                710 m
              Shopping
              • Tunjungan Plaza
                4.3 km
              Convenience store
              • Indomaret
                2.2 km
              Cash withdrawal
              • ATM on-site

              What's nearby

              Popular landmarks
              • Surabaya Town Square
                2.1 km
              • Surabaya's Zoo
                3.0 km
              • Bungkul Park
                3.1 km
              • Tunjungan Plaza
                4.3 km
              • Monkasel (Submarine Monument)
                4.5 km
              • Masjid Nasional Al Akbar Surabaya
                5.3 km
              • Tugu Pahlawan
                5.6 km
              • Suramadu National Bridge
                6.6 km
              • Sampoerna Museum
                7.0 km
              • Pakuwon Food Festival
                10.1 km
              Nearby landmarks
              • Desperados Bar
                510 m
              • Embassy of China
                540 m
              • Golden City Mall
                560 m
              • Puskesmas Dukuh Kupang
                710 m
              • Poliklinik UWK
                740 m
              • Ciputra World Surabaya
                980 m
              • Ciputra World Mall
                1.0 km
              • Museum 45
                1.1 km
              • Golden City Mal
                1.2 km
              • Puskesmas Pembantu Gunungsari
                1.2 km
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Children 0-12 year(s)
              Must use an extra bed
              If you need an extra bed, it will incur an additional charge.
              Guests 13 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from14:00
              • Check-out until12:00
              Getting around
              • Airport transfer fee800000 IDR
              The property
              • Number of bars/lounges0
              • Number of floors0
              • Number of restaurants0
              • Number of rooms 40
              • Year property opened2015
              • Most recent renovation2015

              Reviews of Citihub Hotel @Mayjen from real guests

              Provided by verified guests of Agoda
              8.1
              Cleanliness8.5
              Facilities7.6
              Location8.6
              Room comfort and quality7.3
              Service7.9
              Value for money8.4
              High score for Surabaya
              Rating
              9+ Exceptional (16)
              8-9 Excellent (23)
              7-8 Very Good (21)
              6-7 Good (20)
              <6 Below Expectation (18)
              Time of the year
              Mar - May (23)
              Jun - Aug (24)
              Sep - Nov (29)
              Dec - Feb (22)

              Show reviews that mention 

              Showing 98 verified guest comments
              12345
              3.6
              Grego from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in February 2022

              Need Xtra Maintenance”

              Room Was Really Small. Dirty Floor. Dirty and Smelly Bathroom. Things that made me Can’t Sleep, You heard all vehicles passing by the street, second, everytime you moved your body the bed was so noisy.

              Reviewed April 10, 2022

              See room deals

              9.3
              Exceptional
              Arief from Malaysia
              Couple
              Stayed 2 nights in June 2015

              Worth it dan terbaik”

              Clean, cheap, convenient

              Serve by Ms. PUPUT and I was stay in hotel for 3 days, 2 nights. And here is my pros and cons : Pros: - Cheap hotel, 250k rupiah ++ are worth it - Clean, very clean - Discipline, hotel staff are often remind me about not to smoke in the room. And that's way they hold 200k rupiah for deposit - I get free breakfast for ramadhan month Cons : - Limited water heater - If you need toiletries (towel) or praying tools, you have to rent - Long time needed for check out time - Staff hotel are not fast response about parking lot Warm regards for Ms. PUPUT and others. Will pick this hotel again if I go back to Indonesia again. Thanks :)

              Reviewed June 26, 2015

              See room deals

              8.8
              Excellent
              Fika from Indonesia
              Family with young children
              Standard King
              Stayed 2 nights in December 2017

              Favorite budget hotel!”

              Everything was fine during our stay. Room was clean and quite big for a budget hotel, staffs were friendly. We got 40k rupiahs coupon for breakfast to be used in the restaurant, and the food was surprisingly tasty :)

              Reviewed December 13, 2017

              See room deals

              8.8
              Excellent
              Yanto from Indonesia
              Family with young children
              Standard King
              Stayed 1 night in May 2019

              Value for money”

              All is good, limited parking space, suitable for solo traveler bu not family. Room is small, as its typical city hotel. But all is good and clean.

              Reviewed June 01, 2019

              See room deals

              8.4
              Excellent
              Vincent from Indonesia
              Business traveler
              Standard King
              Stayed 3 nights in September 2017

              Excellent”

              the room quite ok. but the problem is near this hotel have mosque which is a very noisy for me. btw, its only for expensive room only. the cheap one no window and more small, but more comfortable for me

              Reviewed September 27, 2017

              See room deals

              7.7
              Very good
              LH from Indonesia
              Business traveler
              Stayed 1 night in June 2015

              Nice & conford hotel but very small room”

              Cheap, convenience & clean

              Good hotel with reasonable price but to small room

              Reviewed June 05, 2015

              See room deals

              10.0
              Exceptional
              Antonius from Indonesia
              Business traveler
              Standard King
              Stayed 1 night in October 2019

              Nice and Clean”

              Clean and quiet room, great location, easy access and friendly staff.... definitely will be back for my next visit

              Reviewed October 17, 2019

              See room deals

              6.8
              Good
              jayanta from Australia
              Solo traveler
              Standard King
              Stayed 3 nights in December 2016

              Wake Up call from the Mosque”

              A nice budget hotel in an awful location because it is too close to a Mosque. The calls to prayer at dawn are a disturbance to travelers who are trying to get some sleep. Reception was apologetic but could not do much.Staff are pleasant and helpful, (specially the young lady at reception on 3 January).Dining area and the breakfast, are minimal.

              Reviewed January 22, 2017

              See room deals

              8.3
              Excellent
              dini from Indonesia
              Solo traveler
              Stayed 1 night in March 2015

              good value hotel”

              Clean, Friendly and helpful staff, good location

              it was my 1st time, good location, clean room and bathroom, unfortunately small cafeteria downstairs is not open yet

              Reviewed March 11, 2015

              See room deals

              8.4
              Excellent
              Sony from Indonesia
              Business traveler
              Stayed 1 night in August 2016

              Nice room”

              Size Room Small , but Overall its Good for couple n' single traveler. Clean n' staff helpfull..

              Reviewed January 02, 2017

              See room deals

              9.6
              Exceptional
              Anthony from Indonesia
              Business traveler
              Standard Twin
              Stayed 1 night in December 2018

              Exceptional”

              Nice food comfort room nice staff and easy check in

              Reviewed December 10, 2018

              See room deals

              8.4
              Excellent
              Melisa from Indonesia
              Business traveler
              Nano Room
              Stayed 1 night in April 2018

              Clean budget hotel”

              Room not too big, clean and staff are friendly. Location is perfect Breakfast good.

              Reviewed May 04, 2018

              See room deals

              Thank you very much for your review. We hope that we can always give you best services in your future visit.

              Responded September 12, 2018
              Citihub Hotel @Mayjen
              10.0
              Exceptional
              Vivi from Indonesia
              Couple
              Standard King
              Stayed 1 night in December 2019

              Nice”

              Big room, good staff, perfect location

              Reviewed December 23, 2019

              See room deals

              8.3
              Excellent
              Ashaly from Indonesia
              Solo traveler
              Stayed 6 nights in November 2015

              Value for money with friendly and helpful staff”

              Value for money, clean, friendly and helpful staff

              I'm happy with the room, clean and neat. Good location

              Reviewed November 25, 2015

              See room deals

              6.4
              Good
              Yandri from Indonesia
              Solo traveler
              Standard King
              Stayed 3 nights in December 2019

              So So”

              Hotel didn't manage the property well, hot A/C, Slow Wifi, Toilet's Flush doesn't work smelly towel, etc

              Reviewed December 23, 2019

              See room deals

              8.0
              Excellent
              ina from Indonesia
              Family with young children
              Stayed 1 night in September 2015

              good location..”

              comfort room, good location and friendly staff

              comfort room, good location and friendly staff

              Reviewed September 05, 2015

              See room deals

              8.4
              Excellent
              stefhany from Indonesia
              Family with young children
              Standard King
              Stayed 2 nights in October 2019

              Good”

              It will be good if you provide more menu for breakfast.

              Reviewed October 28, 2019

              See room deals

              8.0
              Excellent
              Patrisia from Indonesia
              Business traveler
              Stayed 1 night in August 2015

              Best choice for budget hotel”

              Clean, location, staff

              Everything is good, but the parking specially for car dont have wide space.

              Reviewed August 22, 2015

              See room deals

              6.4
              Good
              Maya from Indonesia
              Solo traveler
              Nano Room
              Stayed 1 night in March 2017

              business hotel”

              business hotel, not for family.

              Reviewed November 18, 2017

              See room deals

              8.8
              Excellent
              paulus from Indonesia
              Family with young children
              Standard King
              Stayed 1 night in December 2018

              ok good enough”

              nice and clean

              Reviewed December 26, 2018

              See room deals

              12345
              This is a popular property. Don't miss out!

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