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View, Citadines Trafalgar Square London in London
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Citadines Trafalgar Square London
Bathroom, Citadines Trafalgar Square London in London

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8.3

Excellent

841 reviews

841 reviews

Housekeeping23
Shops4
Kitchen2
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Benjamin Franklin House
70 m
Heaven
110 m
William Tyndale Statue
160 m
Whitehall Palace
180 m
Admiralty Arch
190 m
Popular landmarks
National Gallery
340 m
London Eye
540 m
Big Ben
700 m
Buckingham Palace
1.3 km
The British Museum
1.4 km
Closest landmarks
Gordon’s Wine Bar
140 m
Consulate of South Africa
210 m
powerhousefitness.co.uk
220 m
Charing Cross Pier
230 m
The Strand
240 m

Citadines Trafalgar Square London

18/21 Northumberland Avenuce, West End Soho, London, United Kingdom, - See map

Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features sauna to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

110 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Free Wi-Fi in all rooms!

Golf course [on-site]

Sauna

Luggage storage

Game room

This property is in high demand!

5 travelers have booked today.

Value for money8.0
Distance to city center1 km
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

Rooms available at Citadines Trafalgar Square London

Very good
Room comfort & quality

7.9

1 Bedroom Apartment
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  • Room size: 39 m²/420 ft²
  • Street view
  • 1 double bed or 2 single be...
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2 Bedroom Apartment
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  • Room size: 70 m²/753 ft²
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  • 1 double bed & 2 single bed...
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Studio
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  • Room size: 25 m²/269 ft²
  • Street view
  • 1 double bed or 2 single be...
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Room #12036411
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    Studio Premier Twin Apartment
    ...
    • Shower
    • Kitchenette
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    Room Assigned on Arrival
    ...
    • Shower
    • Kitchenette
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    One Bedroom Apartment Premier
    ...
    • Shower
    • Kitchenette
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    One Bedroom Apartment Club
    ...
    • Shower
    • Kitchenette
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    Studio Premier Apartment
    ...
    • Shower
    • Kitchenette
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    Studio Club Apartment
    ...
    • Shower
    • Kitchenette
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    Frequently asked questions

    Does Citadines Trafalgar Square London offer laundry services?

    Yes! Citadines Trafalgar Square London offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

    Is car parking available at Citadines Trafalgar Square London?

    Citadines Trafalgar Square London offers car park nearby for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What attractions are close by Citadines Trafalgar Square London that are in walking distance?

    While residing at Citadines Trafalgar Square London, start off your vacation by discovering the closest attractions that are within walking distance to the property which include Heaven, William Tyndale Statue, and Whitehall Palace.

    Is Citadines Trafalgar Square London pet-friendly?

    Citadines Trafalgar Square London allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

    When was Citadines Trafalgar Square London built?

    Citadines Trafalgar Square London was built in 1996.

    At what time of the year is Citadines Trafalgar Square London most popular?

    Citadines Trafalgar Square London's most popular month where verified tourists have stayed the most is in August.

    In which languages can Citadines Trafalgar Square London's employees communicate?

    Citadines Trafalgar Square London can speak in 12 languages and supports well-known languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

    What payment options are supported at Citadines Trafalgar Square London?

    Citadines Trafalgar Square London supports up to 5, with payment card selections consisting of Visa, American Express, UnionPay, and MasterCard.

    What is the typical rating that past Solo travelers' have given to Citadines Trafalgar Square London?

    Past solo travelers that have stayed at this property have given Citadines Trafalgar Square London an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

    What famous shopping places are in close proximity to Citadines Trafalgar Square London?

    Shopping options in Citadines Trafalgar Square London’s West End Soho neighborhood include Harrods.

    What time is check-in and check-out at Citadines Trafalgar Square London?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

    What people love about Citadines Trafalgar Square London

    • 8.4

      Excellent
      Cleanliness

      "Room was very clean and there was aircon which made our sleeps very confortable at night."

      Karandeep

      |

      September 24, 2023

    • 9.6

      Exceptional
      Staff 

      "My room was very clean and the front desk staff were always helpful."

      Gillian

      |

      May 5, 2022

    • 10

      Exceptional
      Staff 

      "One of the beat locations in London & staff are very attentive & accommodative to requests/needs."

      Mazhatulshima

      |

      October 7, 2023

    Overall rating:

    8.3

    Excellent
    841 reviews
    Cleanliness
    8.1
    Facilities
    7.7
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Great location within walking distance to Trafalgar Square a...
    suhryoung from South Korea
    Family with older children
    More about Citadines Trafalgar Square London

    More about Citadines Trafalgar Square London

    Citadines Trafalgar Square London

    You'll love the exceptional convenience during your stay at Citadines Trafalgar Square London, located right in the heart of the city center, with an easy access to everything in London.
    The superior services and facilities offered at Citadines Trafalgar Square London will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with the taxi services available here.
    You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines Trafalgar Square London. The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking.
    Guests are guaranteed a comfortable stay while at Citadines Trafalgar Square London. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines Trafalgar Square London offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Citadines Trafalgar Square London, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Never let a day go wasted when you're at Citadines Trafalgar Square London with all the activities and facilities provided. Warm up at the end of the day with a visit to the sauna. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


    Around the property

    Venture outside Citadines Trafalgar Square London and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 1.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 3.3 km away, among the most sought-after photographs for anyone visiting London.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.7

    Most talked about facilities

    Housekeeping

    24 mentions

    Internet

    10 mentions

    Breakfast

    9 mentions

    Food & Dining

    4 mentions

    Languages spoken
    • English
    • French
    • German
    • Hungarian
    • Italian
    • Latvian
    • Lithuanian
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Golf course [on-site]
    • Sauna
    • Table tennis
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast service
    • Kitchen
    • Room service
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Invoice provided
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Playground
    Access
    • Buzzer/wireless intercom
    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet facilities
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [nearby]
    • Taxi service
    Available in all rooms
    • Accessible by elevator
    • Accessible by stairs
    • Air conditioning
    • Alarm clock
    • Baby cot (upon request)
    • Bathtub
    • Blackout curtains
    • Cleaning products
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Desk
    • Dining table
    • Dishwasher
    • Electric kettle
    • Extra long bed
    • Fire extinguisher
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Heating
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • LAN Internet in room [free]
    • Laptop workspace
    • Linens
    • Microwave
    • Mirror
    • Mobility accessibility
    • Non-slip grab bar
    • Non-smoking
    • Pets allowed in room
    • Private bathroom
    • Radio
    • Reading light
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Continental

    Location

    18/21 Northumberland Avenuce, West End Soho, London, United Kingdom,
    Exceptional
    Location

    9.6

    Airports
    • London City Airport (LCY)
      12.1 km 32 min drive
    • Heathrow Airport (LHR)
      23.2 km 42 min drive
    Public transportation
    • Charing Cross Tube Station
      110 m 2 min walk
    • Embankment Tube Station
      160 m 4 min walk
    Hospital or clinic
    • Institute of Chinese Medicine
      310 m
    Shopping
    • Camden Market
      4.1 km
    Convenience store
    • Tesco Express
      170 m 1 min drive
    Cash withdrawal
    • ATM
      100 m 1 min walk

    What's nearby

    Popular landmarks
    • National Gallery
      340 m
    • London Eye
      540 m
    • Big Ben
      700 m
    • Buckingham Palace
      1.3 km
    • The British Museum
      1.4 km
    • Madame Tussauds London
      2.7 km
    • Tower of London
      3.4 km
    • Tower Bridge
      3.4 km
    • V&A - Victoria and Albert Museum
      3.5 km
    • Natural History Museum
      3.8 km
    Nearby landmarks
    • Benjamin Franklin House
      70 m
    • Heaven
      110 m
    • Charing Cross Tube Station
      110 m
    • Gordon’s Wine Bar
      140 m
    • William Tyndale Statue
      160 m
    • Embankment Tube Station
      160 m
    • Whitehall Palace
      180 m
    • Admiralty Arch
      190 m
    • Trafalgar Studios
      190 m
    • The Wheelhouse - Stephen Llewellyn Pottery
      190 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
    • Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
    • Baby cots are available at no additional charge for children aged 0 to 3
    • Each room can accommodate 1 additional guest with extra bed at GBP 30 per night
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee80 GBP
    • Distance from city center1 km
    • Travel time to airport (minutes)60
    Extras
    • Breakfast charge (unless included in room price)15 GBP
    • Daily Internet/Wi-Fi fee0 GBP
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges0
    • Number of floors9
    • Number of restaurants0
    • Number of rooms 187
    • Room voltage220
    • Year property opened1996
    Parking
    • Daily parking fee35 GBP

    Property announcements

    This is a strictly non-smoking property.

    Reviews of Citadines Trafalgar Square London from real guests

    Provided by verified guests of Agoda
    8.3
    Cleanliness8.1
    Facilities7.7
    Location9.6
    Room comfort and quality7.9
    Service8.3
    Value for money8.0
    High score for London
    Rating
    9+ Exceptional (154)
    8-9 Excellent (128)
    7-8 Very Good (117)
    6-7 Good (61)
    <6 Below Expectation (39)
    Time of the year
    Mar - May (84)
    Jun - Aug (119)
    Sep - Nov (143)
    Dec - Feb (153)

    Show reviews that mention 

    Showing 499 verified guest comments
    12345
    10.0
    Exceptional
    suhryoung from South Korea
    Family with teens
    Studio
    Stayed 4 nights in July 2022

    great!”

    Great location within walking distance to Trafalgar Square and Big Ben. It was very convenient when traveling with children as it was possible to cook simple food.

    Reviewed May 15, 2023

    See room deals

    Dear Guest, thank you for sharing with us your feedback, we are glad to hear you enjoyed your stay with us. Best regards, Elisa D. - Front Desk

    Responded May 16, 2023
    Citadines Trafalgar Square London
    10.0
    Exceptional
    eric from United Kingdom
    Family with young children
    1 Bedroom Apartment
    Stayed 6 nights in December 2022

    Location location location ”

    Unbeatable location. Near the London eye, Bigben, Trafalgar square, the Strand and West End theaters. There's also Tesco nearby. Restaurants are everywhere. So many tourist spots within walking distance. 2 Tube (subway) stations are very near for easy traveling anywhere. The Embankment station also has the River Boat to cruise by the Thames. The hotel lobby has a free coffee machine as well as tea and hot chocolate.

    Reviewed January 02, 2023

    See room deals

    Dear Eric, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada T

    Responded January 11, 2023
    Citadines Trafalgar Square London
    9.2
    Exceptional
    Wiwan from Singapore
    Family with teens
    1 Bedroom Apartment
    Stayed 8 nights in December 2022

    Great Location, Cosy Apartment Hotel”

    Stayed for more than 1 week during the Christmas week 2022. Emailed the hotel to confirm booking through Agoda before arrival and Hotel responded promptly. Booked a 1 bedroom Apartment, comes with a double bed and a sofa-bed with microwave and dishwasher. Sofa-bed not the most comfortable, but was okay. Room condition slightly old, with wear-and-tear damage here and there. Staff was superb and friendly. Free coffee machine at the lobby but unfortunately not available at night and machine breaks down quite often during our stay. Room heating was good enough, 1-time free cleaning is provided for any booking exceeding 6 nights. The location is great to access 2 subway lines and plenty of buses. Also walking distance to many London attractions, museums and places of Interest. Tesco, Sainsbury and local convenience store nearby. Plenty of eateries within walking distance too.

    Reviewed January 02, 2023

    See room deals

    Dear Wiwan, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada T

    Responded January 16, 2023
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Angela from Philippines
    Couple
    Studio
    Stayed 3 nights in December 2018

    Would book again, and again, and again, and AGAIN”

    This property sprung out among the list because of its high rating and fame among travelers. Now we know why - Location, location, location. It’s been 21 years since I last saw London. This hotel couldn’t have been more instrumental in making me fall in love with the city again. Literally everything was 5-10mins away. We were able to to see a multitude of attractions everyday via a multitude of transport ways (tube, bus, ferry were all within a stone’s throw). Staff were incredibly accommodating. Breakfast was simple but complete and delicious. Room was clean and functional with all the amenities of a service apartment. Truly a great deal for the price and the area of Trafalgar Square is a decadent choice. We had to move to a different hotel and although it’s also situated in a famous area, we couldn’t help but wish we were back at Citadines.

    Reviewed December 08, 2018

    See room deals

    Hi Angela, Thank you for your comments. I'm delighted you enjoyed your stay with us! We look forward to welcome you back again soon! Al

    Responded December 10, 2018
    Citadines Trafalgar Square London
    8.3
    Excellent
    Elizabeth from Australia
    Couple
    Stayed 5 nights in September 2010

    London Sightseeing and Theatre Base”

    Location, Location, Location
    Bathroom could do with a facelift

    Citadines Trafalgar Square is an excellent location for sightseeing in London. It is close to Embankment and Charing Cross stations. There are many restaurants within walking distance too and the food at The Sherlock Holmes Pub was excellent. It is also in walking distance of The London Eye and lots of other venues along the riverside. There is also supermarkets close by so you will never be without food and drinks and that includes the alcholic varieties. We found you could walk to many of London's theatres or just walk up the road to Trafalgar Square and catch a bus. We didn't hear any road noise from our room either; the double glazing is very good. Our apartment provided everything we needed for our stay in London and the bonus was that there is a laundry room available on the Mezzanine floor. If I ever return to London then I would definately stay here again!

    Reviewed October 03, 2010

    See room deals

    10.0
    Exceptional
    Karen from Australia
    Couple
    Stayed 4 nights in September 2016

    Great central London accommodation”

    Extremely convenient location. Short walking distance to West End shows, Trafalgar Sq, Covent Garden, the Embankment and the variety of entertainment encountered along the way. Great choice of eateries and Restaurants close by. The Apartments were well designed for travellers providing kitchenette facilities and spacious accommodation. Overall Citadines provided us with the perfect place to stay whilst in London.

    Reviewed September 20, 2016

    See room deals

    10.0
    Exceptional
    Carol from United Kingdom
    Couple
    Studio
    Stayed 1 night in August 2018

    Fabulous hotel with lovely large & exceptionally clean rooms”

    We had a great stay at Citadines Trafalgar Square, the studio room we had was on the 8th floor and very big with a lovely kitchenette, dining and seating area. The kitchenette had everything you’d need including, large fridge, kettle, toaster & microwave. The room was very quiet and the bed was very comfortable. The complimentary tea, coffee and hot chocolate in the main seating area downstairs was a lovely extra. Staff were exceptionally friendly and welcoming too. We found all areas including our room to be exceptionally clean and altogether had a wonderful stay. Thank you everyone at Citadines.

    Reviewed August 15, 2018

    See room deals

    Hi Carol, I'm delighted to read you enjoyed your stay with us! Thank you for your comments and we look forward to welcome you back again soon. Al

    Responded August 17, 2018
    Citadines Trafalgar Square London
    8.7
    Excellent
    Alexandra from Australia
    Solo traveler
    Stayed 7 nights in May 2012

    Amazing location, good sized room”

    Very close to 2 tube stations and therefore access to several tube lines. Convenient kitchen facilities.

    this hotel was a great base to explore london from. it was already close to a number of attractions such as trafalgar square, the national gallery, the national portrait gallery, and was also walking distance from the west end theatres, trendy covent garden and buckingham palace. if tired feet proved a problem the charing cross and embankment tube stations were both just around the corner which provided easy acccess to several different tube lines. the room was very clean and it was very convenient having kitchen facilities so as to save on food costs.

    Reviewed June 20, 2012

    See room deals

    9.0
    Exceptional
    Chek from Singapore
    Group
    Stayed 5 nights in April 2014

    Great location”

    Location, facilities and comfort

    We had an enjoyable stay at Citadines Trafalgar Square. It is just a 2 minute walk to the tube station and is within walking distance to the London Eye, Big Ben, Buckingham palace, Chinatown etc. Theres also free coffee provided by the coffee machine in the lobby the whole day. Will definitely return back on my next trip to London.

    Reviewed June 04, 2014

    See room deals

    8.4
    Excellent
    Javier from Argentina
    Couple
    Stayed 5 nights in June 2016

    Excellent place to stay”

    We stayed 4 nights with my wife and founs this hotel an excellent place to stay and explore London. Its location is superb, near to the main attractions in rhe city, equidistant to all the main areas. Just a minute walk from an underground station, a few hundred meters from Trafalgar Square, easy walking distance to the Soho, Leicester Square. Free wifi that worked well. Helpful staff. Slightly more expensive than it is worth in terms of price but this is the general case in London. It is expensive. Some comfort details in the room could have been improved. We would stay again anyway should we return.

    Reviewed June 08, 2016

    See room deals

    10.0
    Exceptional
    Maryanne from Australia
    Couple
    Stayed 2 nights in August 2016

    Great location”

    The Citadines Trafalgar Suare is perfectly located. Close to 2 underground stations, galleries, West End theatres, shops, cafes, restaurants & several supermarkets. We stayed in a studio apartment. Whilst not spacious it was perfectly adequate. Small kitchenette was a great advantage. Complimentary tea & coffee available in the foyer. Helpful staff. Have already booked a return visit.

    Reviewed August 26, 2016

    See room deals

    7.7
    Very good
    Valerie from Singapore
    Solo traveler
    Stayed 2 nights in September 2015

    Excellent location!!!”

    Location, location and location!

    I had a good stay at Citadines Trafalgar Square as I chose it precisely for its location - walking distance to two tube stations and numerous areas which tourists visit (Buckingham Palace, St James Park, Oxford Street, West End and so on). I felt safe as a solo traveller in this hotel, as you need a key card to access the lobby and the lift to the guest rooms. Room itself is basic - towels, shower gel and shampoo provided (don't expect slippers, toothbrush, toothpaste etc.). The toilet is rather small especially considering there is a bathtub and needs updating. However, the room size is quite decent for the price and its location. I stayed on the first floor (room windows facing Craven Street) so could hear noises from the street and traffic. Overall, I would consider this hotel again for its location, but would not expect much in terms of room comfort.

    Reviewed September 08, 2015

    See room deals

    7.7
    Very good
    Dale from United Kingdom
    Group
    Stayed 2 nights in January 2012

    Fantastic location for everything”

    Newly refurbished rooms and quiet

    this was my second stay at the citadines prestige trafalgar square and it is a perfect place to stay when visiting london. for two nights at £288 it is great value for money especially where it is situated on (northumberland avenue). on our visit we were lucky enough to get tickets to go and see the leonardo da vinci exhibition at the national gallery. trafalgar square was buzzing with people and had the olympic countdown clock on display where you can take a photograph. the nearest tube is the embankment and covent garden is just a few minutes away which was perfect for us as we went to see the amazing play of war horse at the new london theatre. on the saturday night we went to see apassionata horse show at the o2 and again getting there and back was no problem on the tube. we had breakfast at garfunkels which overlooks trafalgar square and is just down the road. they provide lovely breakfasts for two. we went there on both mornings and were not disappointed. i would most definitely stay again at the citadines.

    Reviewed January 27, 2012

    See room deals

    8.8
    Excellent
    Andrea from Australia
    Group
    1 Bedroom Apartment
    Stayed 3 nights in April 2018

    Short trip in London”

    My husband and I stayed here with another couple for 4 nights as part of a bigger trip of Europe. We booked a 1 bed apartment with sofa bed. The location is the best feature, right next to Trafalgar Square, close to the Thames and 3 different underground stations and walking distance to so many sights. We only needed to call them up once when we couldn’t figure out why we had no hot water in the shower but turns out we were using the tap wrong (left for pressure and right for temperature). They were prompt to attend and friendly. The only thing that let it down slightly for us was the sofa bed that was 2 single mattresses instead of a double but it’s redeeming factor was they were very comfortable. Otherwise the rooms were clean and perfect to use as a base while exploring. Breakfast is a little steep at £24 pp for continental but it’s London prices too. We managed to find a great cafe nearby that had a £6 full English breakfast which was great. All in all great spot!

    Reviewed April 23, 2018

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    Hi Andrea, Thank you for your feedback! I'm delighted to read that you enjoyed your stay with us! Just to clarify that breakfast is £12 per person. We look forward to welcome you again soon Al

    Responded July 03, 2018
    Citadines Trafalgar Square London
    9.0
    Exceptional
    Leah from United States
    Business traveler
    Studio
    Stayed 2 nights in December 2015

    Great location, but pricey ”

    Location, cleanliness, friendly staff

    I had a lovely stay at the Citadines Trafalgar Square. The hotel is centrally located and easy to get to by public transportation. The rooms are clean and the staff are friendly. The price is steep, but comparable to other hotels in the area.

    Reviewed December 09, 2015

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    9.6
    Exceptional
    Noviyana from Indonesia
    Family with young children
    Stayed 2 nights in November 2016

    Super fantastic hotel apartement”

    Had a really enjoyable time staying at citadines trafalgar square. Perfect location, spacious room and friendly staff.. will definately stay again at citadines when we visit London again.

    Reviewed November 10, 2016

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    Dear Noviyana Thank you for taking the time to submit your feedback and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Kate

    Responded April 12, 2022
    Citadines Trafalgar Square London
    8.8
    Excellent
    Eric from United States
    Family with teens
    Stayed 5 nights in December 2016

    Great location and good room”

    The rooms were small, but well-kept. The mattress in the bedroom was very firm and the pull-out couch was two twin-size mattresses instead of a single double bed. The tub drained very slowly, so it fills such that your ankles are covered while showering, and the doors have strong automatic closing mechanisms on them. The bedroom door had a magnet to keep it open, but the living room door did not, so we used a suitcase as a door stop. The location was excellent, half-way between Embankment and Charing Cross tube stations, walking distance to the London Eye, Westminster Abbey and Trafalgar Square. The staff was friendly and very helpful. We would stay there again.

    Reviewed December 28, 2016

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    Dear Guest, Thank you for your comments following your recent stay at the Citadines Trafalgar, I appreciate the time you have taken to share your experiences on this site. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Jelena Azarenko / Senior Receptionist

    Responded December 23, 2017
    Citadines Trafalgar Square London
    10.0
    Exceptional
    Siew from Singapore
    Group
    Stayed 4 nights in August 2015

    Great location, clean and excellent for families”

    Location is perfect, walking distance to the Horse Guard Parade, Trafalgar Square, London Eye, Museum. Food and superrmarkets are easily available around the hotel. The room comes with kitchenette and all facilities are available within reach if require. Definitely will recommend to others.

    Reviewed August 03, 2016

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    9.7
    Exceptional
    Christopher from United States
    Family with young children
    Stayed 3 nights in June 2012

    great location and great value”

    unbeatable location, just 1 block away from Trafalgar square; full kitchen

    This was a great deal; unbeatable location 1 block away from Trafalgar square but on a quiet street so no noise at night even with window open. also immediate access to 2 tube stops. room was quite clean and modern furnishing so no concerns there; size was appropriate for price; overall great value and would definitely look to stay here next time; this is what I want in a hotel; who needs bell hops?

    Reviewed July 03, 2012

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    8.0
    Excellent
    MUN from Malaysia
    Couple
    Stayed 3 nights in January 2015

    Good location”

    Superb location, helpful staff and nice lobby

    The hotel facade looks stunning, it is converted from an old english building and the lobby area is beautiful decorated with french taste. The staff were very polite, efficient, friendly and helpful. Upon checking in in the morning, I left my luggage in the storage and the staff invited me a coffee at lobby. Everything were perfect except for the bed a little small and under my expectation for this price I am paying. Ibis can do better. The location is superb, everything withing walking distance, Thames River, London Eye, Big Ben, Hyde Park, Buckingham Palace, Ocford Street, Soho, Covent Garden and of course Trafalgar Square. We will definitely stay again for the location.

    Reviewed February 04, 2015

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