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8.3
Excellent
841 reviews
841 reviews
"Room was very clean and there was aircon which made our sleeps very confortable at night."
"My room was very clean and the front desk staff were always helpful."
"One of the beat locations in London & staff are very attentive & accommodative to requests/needs."
"Nice good size rooms with a kitchenette and all essentials."
"Our check in was smooth, the foyer was spacious and clean."
9.6
Exceptional
Location rating score
Citadines Trafalgar Square London
Make your best journey to London with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in West End Soho, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property features sauna to make your stay more indulgent and memorable.
Hygiene Plus
110 meters to public transportation
Check-in [24-hour]
Airport transfer
Inside city center
Our Commitment to Wellness, Cleanliness and Sustainability
Front desk [24-hour]
Airport transfer
Pets allowed
Free Wi-Fi in all rooms!
Golf course [on-site]
Sauna
Luggage storage
Game room
5 travelers have booked today.
Value for money | 8.0 |
Distance to city center | 1 km |
Location rating | 9.6 |
Nearest airport | London City Airport (LCY) |
Distance to airport | 12.1 km |
Does Citadines Trafalgar Square London offer laundry services?
Yes! Citadines Trafalgar Square London offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.
Is car parking available at Citadines Trafalgar Square London?
Citadines Trafalgar Square London offers car park nearby for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What attractions are close by Citadines Trafalgar Square London that are in walking distance?
While residing at Citadines Trafalgar Square London, start off your vacation by discovering the closest attractions that are within walking distance to the property which include Heaven, William Tyndale Statue, and Whitehall Palace.
Is Citadines Trafalgar Square London pet-friendly?
Citadines Trafalgar Square London allows pets including dogs and cats onto this property with additional fee applied. In addition, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.
When was Citadines Trafalgar Square London built?
Citadines Trafalgar Square London was built in 1996.
At what time of the year is Citadines Trafalgar Square London most popular?
Citadines Trafalgar Square London's most popular month where verified tourists have stayed the most is in August.
In which languages can Citadines Trafalgar Square London's employees communicate?
Citadines Trafalgar Square London can speak in 12 languages and supports well-known languages such as English and Spanish for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment options are supported at Citadines Trafalgar Square London?
Citadines Trafalgar Square London supports up to 5, with payment card selections consisting of Visa, American Express, UnionPay, and MasterCard.
What is the typical rating that past Solo travelers' have given to Citadines Trafalgar Square London?
Past solo travelers that have stayed at this property have given Citadines Trafalgar Square London an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What famous shopping places are in close proximity to Citadines Trafalgar Square London?
Shopping options in Citadines Trafalgar Square London’s West End Soho neighborhood include Harrods.
What time is check-in and check-out at Citadines Trafalgar Square London?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.
8.4
"Room was very clean and there was aircon which made our sleeps very confortable at night."
Karandeep
|
September 24, 2023
9.6
"My room was very clean and the front desk staff were always helpful."
Gillian
|
May 5, 2022
10
"One of the beat locations in London & staff are very attentive & accommodative to requests/needs."
Mazhatulshima
|
October 7, 2023
Citadines Trafalgar Square London
You'll love the exceptional convenience during your stay at Citadines Trafalgar Square London, located right in the heart of the city center, with an easy access to everything in London.
The superior services and facilities offered at Citadines Trafalgar Square London will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of London can be assisted with the taxi services available here.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Citadines Trafalgar Square London. The hotel's room service will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Citadines Trafalgar Square London. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Citadines Trafalgar Square London offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Citadines Trafalgar Square London, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Never let a day go wasted when you're at Citadines Trafalgar Square London with all the activities and facilities provided. Warm up at the end of the day with a visit to the sauna. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
Around the property
Venture outside Citadines Trafalgar Square London and explore London during your stay. Spend a day and acquire some cultural knowledge at The British Museum located 1.3 km away, where you can explore works of arts and cultural pieces. You're sure to want to visit Tower of London located 3.3 km away, among the most sought-after photographs for anyone visiting London.
7.7
Housekeeping
24 mentions
Internet
10 mentions
Breakfast
9 mentions
Food & Dining
4 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
This is a strictly non-smoking property.
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110 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Sauna
great!”
Great location within walking distance to Trafalgar Square and Big Ben. It was very convenient when traveling with children as it was possible to cook simple food.
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Dear Guest, thank you for sharing with us your feedback, we are glad to hear you enjoyed your stay with us. Best regards, Elisa D. - Front Desk
Location location location ”
Unbeatable location. Near the London eye, Bigben, Trafalgar square, the Strand and West End theaters. There's also Tesco nearby. Restaurants are everywhere. So many tourist spots within walking distance. 2 Tube (subway) stations are very near for easy traveling anywhere. The Embankment station also has the River Boat to cruise by the Thames. The hotel lobby has a free coffee machine as well as tea and hot chocolate.
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Dear Eric, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada T
Great Location, Cosy Apartment Hotel”
Stayed for more than 1 week during the Christmas week 2022. Emailed the hotel to confirm booking through Agoda before arrival and Hotel responded promptly. Booked a 1 bedroom Apartment, comes with a double bed and a sofa-bed with microwave and dishwasher. Sofa-bed not the most comfortable, but was okay. Room condition slightly old, with wear-and-tear damage here and there. Staff was superb and friendly. Free coffee machine at the lobby but unfortunately not available at night and machine breaks down quite often during our stay. Room heating was good enough, 1-time free cleaning is provided for any booking exceeding 6 nights. The location is great to access 2 subway lines and plenty of buses. Also walking distance to many London attractions, museums and places of Interest. Tesco, Sainsbury and local convenience store nearby. Plenty of eateries within walking distance too.
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Dear Wiwan, Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon. Kind regards Harshada T
Would book again, and again, and again, and AGAIN”
This property sprung out among the list because of its high rating and fame among travelers. Now we know why - Location, location, location. It’s been 21 years since I last saw London. This hotel couldn’t have been more instrumental in making me fall in love with the city again. Literally everything was 5-10mins away. We were able to to see a multitude of attractions everyday via a multitude of transport ways (tube, bus, ferry were all within a stone’s throw). Staff were incredibly accommodating. Breakfast was simple but complete and delicious. Room was clean and functional with all the amenities of a service apartment. Truly a great deal for the price and the area of Trafalgar Square is a decadent choice. We had to move to a different hotel and although it’s also situated in a famous area, we couldn’t help but wish we were back at Citadines.
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Hi Angela, Thank you for your comments. I'm delighted you enjoyed your stay with us! We look forward to welcome you back again soon! Al
London Sightseeing and Theatre Base”
Citadines Trafalgar Square is an excellent location for sightseeing in London. It is close to Embankment and Charing Cross stations. There are many restaurants within walking distance too and the food at The Sherlock Holmes Pub was excellent. It is also in walking distance of The London Eye and lots of other venues along the riverside. There is also supermarkets close by so you will never be without food and drinks and that includes the alcholic varieties. We found you could walk to many of London's theatres or just walk up the road to Trafalgar Square and catch a bus. We didn't hear any road noise from our room either; the double glazing is very good. Our apartment provided everything we needed for our stay in London and the bonus was that there is a laundry room available on the Mezzanine floor. If I ever return to London then I would definately stay here again!
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Great central London accommodation”
Extremely convenient location. Short walking distance to West End shows, Trafalgar Sq, Covent Garden, the Embankment and the variety of entertainment encountered along the way. Great choice of eateries and Restaurants close by. The Apartments were well designed for travellers providing kitchenette facilities and spacious accommodation. Overall Citadines provided us with the perfect place to stay whilst in London.
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Fabulous hotel with lovely large & exceptionally clean rooms”
We had a great stay at Citadines Trafalgar Square, the studio room we had was on the 8th floor and very big with a lovely kitchenette, dining and seating area. The kitchenette had everything you’d need including, large fridge, kettle, toaster & microwave. The room was very quiet and the bed was very comfortable. The complimentary tea, coffee and hot chocolate in the main seating area downstairs was a lovely extra. Staff were exceptionally friendly and welcoming too. We found all areas including our room to be exceptionally clean and altogether had a wonderful stay. Thank you everyone at Citadines.
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Hi Carol, I'm delighted to read you enjoyed your stay with us! Thank you for your comments and we look forward to welcome you back again soon. Al
Amazing location, good sized room”
this hotel was a great base to explore london from. it was already close to a number of attractions such as trafalgar square, the national gallery, the national portrait gallery, and was also walking distance from the west end theatres, trendy covent garden and buckingham palace. if tired feet proved a problem the charing cross and embankment tube stations were both just around the corner which provided easy acccess to several different tube lines. the room was very clean and it was very convenient having kitchen facilities so as to save on food costs.
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Great location”
We had an enjoyable stay at Citadines Trafalgar Square. It is just a 2 minute walk to the tube station and is within walking distance to the London Eye, Big Ben, Buckingham palace, Chinatown etc. Theres also free coffee provided by the coffee machine in the lobby the whole day. Will definitely return back on my next trip to London.
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Excellent place to stay”
We stayed 4 nights with my wife and founs this hotel an excellent place to stay and explore London. Its location is superb, near to the main attractions in rhe city, equidistant to all the main areas. Just a minute walk from an underground station, a few hundred meters from Trafalgar Square, easy walking distance to the Soho, Leicester Square. Free wifi that worked well. Helpful staff. Slightly more expensive than it is worth in terms of price but this is the general case in London. It is expensive. Some comfort details in the room could have been improved. We would stay again anyway should we return.
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Great location”
The Citadines Trafalgar Suare is perfectly located. Close to 2 underground stations, galleries, West End theatres, shops, cafes, restaurants & several supermarkets. We stayed in a studio apartment. Whilst not spacious it was perfectly adequate. Small kitchenette was a great advantage. Complimentary tea & coffee available in the foyer. Helpful staff. Have already booked a return visit.
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Excellent location!!!”
I had a good stay at Citadines Trafalgar Square as I chose it precisely for its location - walking distance to two tube stations and numerous areas which tourists visit (Buckingham Palace, St James Park, Oxford Street, West End and so on). I felt safe as a solo traveller in this hotel, as you need a key card to access the lobby and the lift to the guest rooms. Room itself is basic - towels, shower gel and shampoo provided (don't expect slippers, toothbrush, toothpaste etc.). The toilet is rather small especially considering there is a bathtub and needs updating. However, the room size is quite decent for the price and its location. I stayed on the first floor (room windows facing Craven Street) so could hear noises from the street and traffic. Overall, I would consider this hotel again for its location, but would not expect much in terms of room comfort.
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Fantastic location for everything”
this was my second stay at the citadines prestige trafalgar square and it is a perfect place to stay when visiting london. for two nights at £288 it is great value for money especially where it is situated on (northumberland avenue). on our visit we were lucky enough to get tickets to go and see the leonardo da vinci exhibition at the national gallery. trafalgar square was buzzing with people and had the olympic countdown clock on display where you can take a photograph. the nearest tube is the embankment and covent garden is just a few minutes away which was perfect for us as we went to see the amazing play of war horse at the new london theatre. on the saturday night we went to see apassionata horse show at the o2 and again getting there and back was no problem on the tube. we had breakfast at garfunkels which overlooks trafalgar square and is just down the road. they provide lovely breakfasts for two. we went there on both mornings and were not disappointed. i would most definitely stay again at the citadines.
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Short trip in London”
My husband and I stayed here with another couple for 4 nights as part of a bigger trip of Europe. We booked a 1 bed apartment with sofa bed. The location is the best feature, right next to Trafalgar Square, close to the Thames and 3 different underground stations and walking distance to so many sights. We only needed to call them up once when we couldn’t figure out why we had no hot water in the shower but turns out we were using the tap wrong (left for pressure and right for temperature). They were prompt to attend and friendly. The only thing that let it down slightly for us was the sofa bed that was 2 single mattresses instead of a double but it’s redeeming factor was they were very comfortable. Otherwise the rooms were clean and perfect to use as a base while exploring. Breakfast is a little steep at £24 pp for continental but it’s London prices too. We managed to find a great cafe nearby that had a £6 full English breakfast which was great. All in all great spot!
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Hi Andrea, Thank you for your feedback! I'm delighted to read that you enjoyed your stay with us! Just to clarify that breakfast is £12 per person. We look forward to welcome you again soon Al
Great location, but pricey ”
I had a lovely stay at the Citadines Trafalgar Square. The hotel is centrally located and easy to get to by public transportation. The rooms are clean and the staff are friendly. The price is steep, but comparable to other hotels in the area.
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Super fantastic hotel apartement”
Had a really enjoyable time staying at citadines trafalgar square. Perfect location, spacious room and friendly staff.. will definately stay again at citadines when we visit London again.
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Dear Noviyana Thank you for taking the time to submit your feedback and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you back to Citadines Trafalgar Square London soon. Kind regards Kate
Great location and good room”
The rooms were small, but well-kept. The mattress in the bedroom was very firm and the pull-out couch was two twin-size mattresses instead of a single double bed. The tub drained very slowly, so it fills such that your ankles are covered while showering, and the doors have strong automatic closing mechanisms on them. The bedroom door had a magnet to keep it open, but the living room door did not, so we used a suitcase as a door stop. The location was excellent, half-way between Embankment and Charing Cross tube stations, walking distance to the London Eye, Westminster Abbey and Trafalgar Square. The staff was friendly and very helpful. We would stay there again.
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Dear Guest, Thank you for your comments following your recent stay at the Citadines Trafalgar, I appreciate the time you have taken to share your experiences on this site. We hope that we will have the pleasure of welcoming you again in the near future. Kind regards, Jelena Azarenko / Senior Receptionist
Great location, clean and excellent for families”
Location is perfect, walking distance to the Horse Guard Parade, Trafalgar Square, London Eye, Museum. Food and superrmarkets are easily available around the hotel. The room comes with kitchenette and all facilities are available within reach if require. Definitely will recommend to others.
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great location and great value”
This was a great deal; unbeatable location 1 block away from Trafalgar square but on a quiet street so no noise at night even with window open. also immediate access to 2 tube stops. room was quite clean and modern furnishing so no concerns there; size was appropriate for price; overall great value and would definitely look to stay here next time; this is what I want in a hotel; who needs bell hops?
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Good location”
The hotel facade looks stunning, it is converted from an old english building and the lobby area is beautiful decorated with french taste. The staff were very polite, efficient, friendly and helpful. Upon checking in in the morning, I left my luggage in the storage and the staff invited me a coffee at lobby. Everything were perfect except for the bed a little small and under my expectation for this price I am paying. Ibis can do better. The location is superb, everything withing walking distance, Thames River, London Eye, Big Ben, Hyde Park, Buckingham Palace, Ocford Street, Soho, Covent Garden and of course Trafalgar Square. We will definitely stay again for the location.
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