Citadines Shinjuku Hotel
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Stay comfortably in the heart of Shinjuku at Citadines Shinjuku Hotel. Enjoy fully equipped kitchenettes and a 24-hour fitness room. Explore the vibrant Shinjuku nightlife and visit Shinjuku Gyoen Park. Book now! Enjoy exclusive amenities including a dedicated concierge, fitness center, and fully-equipped kitchen. Stay comfortably with AC, in-room safe, free WiFi, and refreshing showers. Explore vibrant Shinjuku with its nightlife and shopping. Visit landmarks like Shinjuku Isetan and Golden Gai. Book now for an unforgettable stay at Citadines Shinjuku Hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Highlights
Ascott Cares
Our Commitment to Wellness, Cleanliness and Sustainability
Facilities
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
Kitchen
Laundry service
Safety deposit boxes
Tokyo Feb2024”
Booked 2 double rooms for my family for 6 nights with agoda at a very very good price. Room is 25sq m which is huge for tokyo so we were happy because a lot of space for us and we can eat together inside the room. Room has bathtub which is perfect after a long day of walking and exploring. Room has a couch, work desk, dining table and a kitchen. Room has a lot of storage areas which we love., and our rooms have good view of the street also. Hot and cold shower were working well, and warm toilet for the win during winter. Amenities-wise, we were able to use their laundry area and also enjoy free good coffee in the lobby everyday. Housekeeping maintains our rooms clean everyday, we love the bathrobes. The reception was very nice, friendly and accomodating to all our questions and requests, they even honored my ASR membership and granted us late check out. I love the location of this hotel bcoz its in a quiet neighborhood but walking distance to central shinjuku area, and 7min walk to nearest subway station so it was very easy for us to explore. A lot of restaurants around it as well. Highly recommend this hotel,i will stay here next time i visit tokyo.
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Have a lovely winter and spring season!! Yours sincerely, Guest Service Team
Pleasant 8 nights stay”
Location of hotel is good, near residential area with plenty of restaurants/cafes and minimarts scattered nearby. We arrived ard 8pm, the check-in was a breeze. We booked the studio double for 3 pax but with the added bed, it feels a bit cramped. We asked to remove the xtra bed the next day and it feels more roomier, we could open up our 3 big luggages and move ard better. Bathroom is a little bit small but clean. Happy that there is daily housekeeping. There is a laundry room at L1 but I never get to use it. Water dispenser is available next to front office, so i always use it to refill my bottle. Front office staff are always around and greets guests when we pass by them. Only hiccup was I could not get a taxi to the airport after checkout - there was a small marathon event in front of hotel and all roads were closed. The front office lady (i didnt get her name) apologized a few times and advised us to go to Shinjuku station to get a taxi from there (we had to pull 3 big luggages to the train station, we did not use bag delivery svc as our flight was at 1pm) That was the only major hassle we faced, but overall, this apartment hotel is a nice place to stay if you want to be away from the crowds with affordable rates.
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku We are happy to have met your expectations in service and quality standards. We apologize that we were not able to order a taxi for you upon departure. We should have noticed the marathon event in advance. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Guest Service Team
Great stay for our first time in Tokyo!”
On the quiet outskirts of all the nightlife in Shinjuku, yet close to the central station and just 6-7 min walk to the subway to get you wherever you need to go. Our room had a queen bed and a comfortable pullout bed for our teen. The kitchenette was great to have - fridge, micro, coffee and hot plate — though we mainly used the fridge for yogurt drinks, iced coffees, water, and other breakfast items. Convenience stores in all directions just a block away. Staff was responsive and kind. Laundry machines came in very handy on our last night. While the hotel is no frills, there’s plenty of space, storage shelves, great shower pressure, it’s quiet and was the perfect hub to explore Tokyo for our first time. I would return.
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku Tokyo! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Have a lovely spring season. Yours sincerely, Guest Service Team
Fantastic Stay!”
We had a fantastic stay at this hotel in Shinjuku. The location was perfect, with easy access to all the attractions and public transportation. The staff was friendly and helpful, making us feel welcome throughout our stay. The facilities were top-notch, with amenities that exceeded our expectations. The cleanliness of the property was impeccable, and the hot water supply was consistent. The Wi-Fi was reliable, allowing us to stay connected during our visit. We were also impressed by the stunning views from our room, which added to the overall experience. The comfortable beds ensured a good night's sleep. All in all, we highly recommend this hotel for its excellent value for money and exceptional service. We look forward to returning in the future!
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Guest Service Team
best accommodation of my trip”
I visited Japan for two weeks with my friend. We visited 4 cities each with different accommodations and this was the best one we stayed at. Tokyo can be tiring after a full day of adventure so it was so nice to come to a clean, spacious, friendly, and convenient hotel. The amenities are great. We were able to use the laundry room before leaving for the next city. The beds were comfortable and the bedding clean. The front desk was very friendly and helpful. Would stay here again.
Dear Valued Guest, Thank you for taking the time to share your stay experience at Citadines Shinjuku We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely, Guest Service Team