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8.5
Excellent
3,217 reviews
3,217 reviews
"Great location, room is generous in size, bed is clean and comfortable."
"Room is also Clean."
"Nice hotel with good location"
"Friendly staff, clean, spacious rooms 15 minutes walk from Shinjuku station."
"Rooms are big and the kitchenette was a plus."
8.0
Excellent
Location rating score
Citadines Shinjuku Hotel
Make your best journey to Tokyo with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Strategically situated in Shinjuku, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. This 4-star property features fitness center to make your stay more indulgent and memorable.
Hygiene Plus
340 meters to public transportation
Check-in [24-hour]
Inside city center
620 meters to Shinjuku Gyoen National Garden
Our Commitment to Wellness, Cleanliness and Sustainability
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Front desk [24-hour]
Car park
Free Wi-Fi in all rooms!
Luggage storage
Fitness center
Kitchen
Laundry service
Safety deposit boxes
4 travelers have booked today.
Value for money | 8.5 |
Location rating | 8.0 |
Nearest airport | Haneda Airport (HND) |
Distance to airport | 16.9 km |
What are the property's policies for children's bedding at Citadines Shinjuku Hotel?
Citadines Shinjuku Hotel's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many rooms does Citadines Shinjuku Hotel have?
Citadines Shinjuku Hotel has a total of 160 rooms.
At what time of the year is Citadines Shinjuku Hotel most popular?
Citadines Shinjuku Hotel's most popular month where verified guests have stayed the most is in January.
What is the typical rating that past Solo travelers' have given to Citadines Shinjuku Hotel?
Verified solo travelers that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Business travelers' have given to Citadines Shinjuku Hotel?
Verified business travelers that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Citadines Shinjuku Hotel?
Past couple travelers that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.7. You can look up on more detailed customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that verified Families with young children have given to Citadines Shinjuku Hotel?
Verified families with young children that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Families with older children have given to Citadines Shinjuku Hotel?
Verified families with older children that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.5. You can look into more comprehensive customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Citadines Shinjuku Hotel?
Past local visitors that have stayed at this property have given Citadines Shinjuku Hotel an average rating of 8.6. You can look up on more in depth customer testimonials, and comments for this property down in the review section.
10
"Great location, room is generous in size, bed is clean and comfortable."
Charlene
|
July 16, 2023
8
"Room is also Clean."
darsono
|
July 7, 2023
9.2
"Nice hotel with good location"
Adisty
|
May 31, 2023
Citadines Shinjuku Hotel
Get the most from an urban escape in Tokyo when you book a room at Citadines Shinjuku Hotel. Located right in the city center, Citadines Shinjuku Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Citadines Shinjuku Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. Front desk services including luggage storage can assist with your needs.
Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Citadines Shinjuku Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Citadines Shinjuku Hotel. Citadines Shinjuku Hotel has vending machines that provide round-the-clock refreshment, at low cost.
Citadines Shinjuku Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Tokyo Tower, located 4.6 km away.
8.3
Housekeeping
83 mentions
Breakfast
16 mentions
Food & Dining
15 mentions
Internet
9 mentions
8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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340 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Spacious & Idea Location”
this is second times, staying in Citadines. Room is spacious and set up is same as other countries. Staffs are friendly and helpful. The location is 5-10min walk to metro station Shinjuku-gyoemmae, 10-15min walk to JR station Shinjuku.
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Thank you very much ! Citadines Shinjuku Tokyo
Good sized rooms”
Very pleased with our choice! The room was large for Japan standards and very clean. Lots of little eateries and convenience stores around. Abit of a walk to Shinjuku station but that meant it was nice and quiet. Super comfy beds.
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Thank you very much ! Citadines Shinjuku Tokyo
Best for the money ”
Best deal and its a good 15min walk to Shijuku center to mall and station
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Thank you very much ! Citadines Shinjuku Tokyo
Good and comfortable stay”
Had a comfortable stay. Rooms were spacious by Tokyo standards, were very clean and well-maintained
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Thank you very much ! Citadines Shinjuku Tokyo
Good service and staff ”
Hotel staff is very polite I spent comfortable, thank you
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Thank you very much ! Citadines Shinjuku Tokyo
Very spacious & cozy!”
You wouldn’t find a better/bigger room for the price! Highly recommended for anyone who enjoys having space like an American sized hotel room.
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Thank you very much ! Citadines Shinjuku Tokyo
Thanks!”
I’ve been staying here pretty comfortably for a several months. Distance…. the nice distance from the too-busy Shinjuku central ad well as the subtle distance between the staff and residents are making the daily living here pleasant while unstable and insecure remote working is still on.
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Thank you very much for staying with us. Should you need requests, please do not hesitate to contact us. Thank you. Guest service, Ishigami
My hotel of choice in Tokyo”
Have stayed at this hotel now 4 times and other hotels 2 times and keep coming back to this hotel as preferred choice. Its quiet location spacious rooms and restaurants at its doorstep make it attractive. Its is a 10 minute stroll to Shinjuku station but the fact its just outside the nosy part of Shinjuku is its bonus
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Dear, Mr. Phillip, Thank you for the review. We are looking forward to seeing you again. Thank you. Best Regards, Ishigami
Exceptional”
This is the 2nd time I've stayed here. The location is a bit of a walk from the closest station (Shinjuku Gyoemae) but it's not a far one. If you prefer to be away from the noise, it's a great place. The rooms are very large since it's more of an apartment style hotel with a kitchenette so it's great for larger parties. Maybe a bit much for a solo traveler.
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Thank you very much ! Citadines Shinjuku Tokyo
Recommend ”
Nice place to stay, comfortable and all stuff you need already inside the room feel like stay at home.
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Thank you very much ! Citadines Shinjuku Tokyo
everything you need to explore Shinjuku”
The hotel is close with a station only 500m and next to 711 so you wont be worry for getting food and drink. Each of room occupied with a small decent kitchen. So you can cook especially when you done visit Tsukiji and bought fresh seafood. There is other Citadines but then this one location I prefer more since not really in crowd area. Value for money. Even I extended my stay here.
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Thank you very much ! Citadines Shinjuku Tokyo
Nice place to stay. ”
Staff are very nice and friendly. Rooms are well kept and clean. We stayed in the Studio double which was large enough to put 2 large suit cases on the floor open. They provide shampoo, conditioner, body soap, hairdryer, two toothbrushes and toothpaste. 6-7min walk to the subway line Shinjuku-Gyoemmae, however you can easily walk to Shinjuku in around 15mins which is a much cheaper option than taking the subway. It is a nice walk and you won't notice the length as you are walking through shops and restaurants. Shinjuku Gyoen National Garden is also 6 min walk away. It is also a 20min walk to Korea Town in Shin-Okubo. If you don't mind walking then this would be a great place to stay. However if you want something more central then i would check out Citadines Central Shinjuku.
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Thank you very much ! Citadines Shinjuku Tokyo
Exceptional”
easy to access from the subway, but the nearest subway doesn't have any lift. the room has microwave (you can buy the supermarket meal and heat it in the room)
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Thank you very much ! Citadines Shinjuku Tokyo
Home away from Home”
Very usable apartment hotel!
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Dear, guest, Thank you very much for staying with us. We are looking forward to seeing you again. Thank you. Best regards, Guest service, Ishigami
Spacious! ”
Citadines may not be in the center of Shinjuku but provide so much more space, a perfect place for mid to long term stay in Tokyo.
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Thank you very much ! Citadines Shinjuku Tokyo
Good but not 4-star quality”
The Citadines was a comfortable and clean hotel that included a kitchenette and apartment-like living but in selecting this hotel, I selected it based on the star rating and after staying there, I wouldn’t have equated this hotel as a 4-star. I would rate it more of a 3-star as the amenities are equivalent to a little higher than a budget friendly room. The hotel is near a train station (Shinjuku-Gyoemmae) which is nice but it’s in a quiet part of town with a limited selection of restaurants/shopping nearby. It was fine for a stay to visit Tokyo but I had booked this hotel for Christmas with hopes of it being a little fancier for a holiday stay. The staff was friendly, the rooms were clean, and the hotel has a fitness center but their breakfast option is less than desirable with your choice of a type of bread and soup. Granted we didn’t pay much for the additional breakfast option but we didn’t realize the choices for breakfast items were so limited until after we booked the non-refundable hotel. To make matters worse, the staff questioned if I paid for the breakfast option when we checked in to the hotel even after I showed them my Agoda confirmation. “They would have to research it” was their answer when they reluctantly allowed me to eat breakfast. We opted to go elsewhere for breakfast the next morning to avoid issues and due to the choices they had for breakfast. Overall the stay was fine and maybe I had expected more from it being a 4-star hotel as listed on Agoda. I probably wouldn’t choose to stay there again because of the location being there was not much to do in the area but it’s not to say that the hotel was not a comfortable place to stay.
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Thank you very much ! Citadines Shinjuku Tokyo
Affordable apartment hotel ”
Very nice generally, and even better if compared to the others either like fancy and very expensive one, or, not-so-fine or even just sad but still dear hotels in the city centre. I liked the kind and professional staff there, too. It's pity the charges have skyrocketed due to the Summer peak and Olympics’ officials massive inflow so that I had to check out sooner than I wanted.
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Dear, Guest, Thank you very much for the long term stay. We are glad to hear your review, at the same time we are very sorry about the rate during the Olympic games. We are welcoming you again, if you have a chance. Thank you so much for the stay. Best Regards, Guest Service
I’m recommending ”
It’s useful room I used first time that there is kitchen. I can cook meals when I want and that’s cheaper than restaurants. There are many supermarket. You get the Shinjuku station about 15-20min on foot. And shinjuku gyoen is close that you can walk and feel nature in Japan without state of emergency.
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この度はシタディーン新宿東京にご宿泊頂き、誠にありがとうございます。 今後ともお客様に心からご満足いただけるご滞在を提供出来ますよう、より一層努力を続けてまいります。 またお目にかかれます日を私共スタッフ一同心よりお待ち申し上げております。 ご投稿して頂きありがとうございました。 ゲストサービス 川俣
It's been a few months ”
The weekly based room charges are soaring up each time I check in the recent months, pity!
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Thank you very much ! Citadines Shinjuku Tokyo
4-month-stay worth”
As titled, I stayed this apartment hotel good long enough and I’d recommend this place, particularly if you are looking for accommodation for a week to few months.
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Thank you very much ! Citadines Shinjuku Tokyo