Chateau on the Park, a Doubletree by Hilton hotel

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

189 Deans Ave, Riccarton, Christchurch, New Zealand, 8011

Highlights

Great food & dining

The food is superb.
Excellent room comfort & quality

I had a one night stay, and really enjoyed it.
Great Breakfast

Breakfast and everything is up to standard.
Top property facilities

The Tower room for our conference was a great size.
Beautiful natural surroundings

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course (within 3 km)

About us

Chateau on the Park, a Doubletree by Hilton hotel, offers a perfect retreat in the vibrant Riccarton suburb of Christchurch. Guests will enjoy serene garden views and spacious rooms featuring private balconies and modern bathrooms. Relax by the tranquil swimming pool, indulge in rejuvenating spa services, or start the day with convenient in-room breakfast. Just a short stroll away, explore the shopping haven of Westfield Riccarton and the fun-filled Margaret Mahy Family Playground. Nestled next to Hagley Park, this hotel showcases beautifully manicured gardens and is surrounded by diverse eateries and activities, making it an ideal choice for two travelers seeking relaxation and exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Cleanliness 8.9
Location 8.7
Service 8.7
Facilities 8.5

Based on 3,172 verified reviews

Cleanliness

8.9

Location

8.7

Service

8.7

Facilities

8.5

Value for money

8.5

Room comfort and qua...

8.0

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Nearest transportation options

Christchurch Railway Station is within 1.54 km

See map

8.7Excellent

Location rating score

Excellent location - 920 meters from city center
Parking
FREE
Popular landmarks
Botanic Gardens
830 m
Canterbury Museum
1.3 km
Hagley Park
1.5 km
Quake City
1.8 km
185 Empty White Chairs - Earthquake Memorial
2.6 km
Closest landmarks
Wholefoods Market & Health Store
500 m
Volstead Trading Company
520 m
Mandeville Reserve
560 m
Millbrook Reserve
620 m
Mona Vale
720 m

Good to know

Value for money8.5
Distance to city center3 km
Location rating8.7
Nearest airportChristchurch International Airport (CHC)
Distance to airport7.4 km

Rooms available at Chateau on the Park, a Doubletree by Hilton hotel

Very good
Room comfort & quality

8

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Based on 730 reviews from verified travelers

Twin Guest Room
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  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Twin Deluxe Room
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  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Park Suite
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  • Room size: 53 m²/570 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
King one Bedroom Suite
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  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Twin Accessible Room
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Balcony King Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Balcony Twin Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 36 m²/388 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
King Guest Room
...
  • Room size: 24 m²/258 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Chateau on the Park, a Doubletree by Hilton hotel provides shuttle service right at your doorstep making it easy for you to get to places smoothly.

Yes! Chateau on the Park, a Doubletree by Hilton hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

The average travel time to get from Chateau on the Park, a Doubletree by Hilton hotel to the airport is 15 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

Past guests that stayed at Chateau on the Park, a Doubletree by Hilton hotel have given this property a rating of 8.947 for its outstanding cleanliness as the major highlight for their stay.

Past business travelers that have stayed at this property have given Chateau on the Park, a Doubletree by Hilton hotel an average rating of 8.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Chateau on the Park, a Doubletree by Hilton hotel an average rating of 8.3. You can search for more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Chateau on the Park, a Doubletree by Hilton hotel an average rating of 8.9. You can look up on more specific customer ratings, and remarks for this property down in the review section.

The closest train, metro, or bus station is Christchurch Railway Station, 1539.54 m away from Chateau on the Park, a Doubletree by Hilton hotel.

More about Chateau on the Park, a Doubletree by Hilton hotel

More about Chateau on the Park, a Doubletree by Hilton hotel

Discover Comfort and Convenience at Chateau on the Park, Christchurch

Nestled just 3 kilometers from the vibrant city center of Christchurch, Chateau on the Park, a Doubletree by Hilton hotel, offers guests a perfect blend of tranquility and accessibility. Built in 1975 and thoughtfully renovated in 2016, this charming hotel provides modern amenities within a timeless setting. Whether you're arriving from the airport, just a 15-minute drive away, or exploring the city’s attractions, you'll find this hotel to be an ideal base for your stay in New Zealand. Guests can enjoy flexible check-in from 3:00 PM and a leisurely check-out until 11:00 AM, ensuring ample time to unwind or explore. The hotel warmly welcomes families, allowing children aged 3 to 17 to stay free of charge, making it a fantastic choice for family vacations. With its inviting atmosphere and convenient location, Chateau on the Park promises a memorable experience for all travelers seeking comfort, style, and excellent service.

Relax and Unwind at the Elegant Bar Lounge

Discover the perfect spot to unwind at the Chateau on the Park, a Doubletree by Hilton hotel, where our sophisticated bar lounge offers a warm and inviting atmosphere. Whether you're looking to enjoy a refreshing cocktail after a day of exploring Christchurch or simply want to socialize with friends and fellow travelers, our bar provides an extensive selection of beverages in a stylish setting. The ambient lighting and plush seating create a cozy environment ideal for both casual drinks and intimate conversations.

Premier Fitness Facilities at Chateau on the Park, a Doubletree by Hilton

At Chateau on the Park, a Doubletree by Hilton hotel, guests can enjoy a state-of-the-art fitness center designed to cater to all levels of health enthusiasts. The well-equipped gym features modern cardio machines, strength training equipment, and free weights, providing the perfect environment for a invigorating workout or a relaxing exercise session. Whether you're a dedicated athlete or a casual exerciser, our fitness center offers the tools you need to stay active during your stay.

Convenience Facilities at Chateau on the Park, a Doubletree by Hilton

Experience unparalleled comfort and ease during your stay at Chateau on the Park, a Doubletree by Hilton hotel, where a range of convenience facilities are at your fingertips. Enjoy the flexibility of 24-hour room service, allowing you to indulge in delicious meals and refreshments at any hour, complemented by daily housekeeping that ensures your space remains pristine and inviting. For your laundry needs, the hotel offers efficient laundry services, helping you stay fresh and organized throughout your visit. Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, making it easy to work, browse, or share your experiences. The concierge service is on hand to assist with local recommendations, bookings, and any special requests, ensuring a seamless and personalized stay. Additionally, the hotel provides luggage storage for your convenience, making it simple to explore Christchurch without worry. Whether for business or leisure, Chateau on the Park’s thoughtful facilities are designed to enhance your stay with comfort and convenience.

Convenient Transport Facilities at Chateau on the Park, a Doubletree by Hilton hotel

Guests at Chateau on the Park enjoy the convenience of an onsite car park, providing easy and secure parking options during their stay. The hotel also offers a complimentary shuttle service, making it effortless for guests to explore Christchurch and its surrounding attractions without the hassle of navigating public transportation or parking. Whether arriving from the airport or heading out for a day of sightseeing, these transport facilities ensure a seamless and comfortable experience. With these thoughtful amenities, guests can focus on enjoying their visit while the hotel takes care of their transportation needs.

Luxurious Comfort and Modern Amenities at Chateau on the Park

Experience the perfect blend of comfort and convenience in the elegantly appointed rooms of Chateau on the Park, a Doubletree by Hilton hotel. Each room is equipped with air conditioning to ensure a cool and comfortable stay, complemented by blackout curtains that create a restful environment. Guests can unwind with in-house movies on the television or stay updated with the daily newspaper delivered to their door. The rooms feature a private balcony or terrace, offering a serene outdoor space to relax and enjoy the scenic surroundings. Indulge in thoughtful amenities designed for your convenience, including a mini bar, refrigerator, and a coffee/tea maker with complimentary instant coffee and tea. The plush linens and towels add a touch of luxury, while the bathroom amenities and toiletries provide everything needed for a refreshing shower. Additional features such as a hair dryer, satellite/cable TV, and in-room toiletries ensure a seamless and enjoyable stay. Whether you're relaxing indoors or stepping out onto the balcony, Chateau on the Park offers a welcoming retreat with all the modern comforts you desire.

Exceptional Dining Experience at Chateau on the Park, a Doubletree by Hilton

Indulge in a variety of delectable dining options at Chateau on the Park, a Doubletree by Hilton hotel, where culinary excellence meets convenience. Guests can enjoy the comfort of 24-hour room service, allowing you to savor your favorite dishes in the privacy of your room at any hour. Start your day with a hearty breakfast buffet, featuring a tempting selection of fresh, locally sourced ingredients to energize your morning. The hotel's on-site restaurant offers a sophisticated ambiance for leisurely lunches and elegant dinners, showcasing a diverse menu crafted to satisfy every palate. With daily housekeeping ensuring a pristine environment, your dining experience is complemented by the impeccable service and attention to detail that define this exceptional hotel.

Elegant Room Options at Chateau on the Park, Doubletree by Hilton Christchurch

Discover a variety of thoughtfully designed rooms at Chateau on the Park, Doubletree by Hilton Christchurch, perfect for every traveler’s needs. Choose from the cozy King Guest Room, offering 24 square meters of comfort with a plush King Bed, or indulge in the more spacious King Deluxe Room, which extends to 26 square meters for added relaxation. For those seeking a touch of outdoor serenity, the Deluxe Balcony King Room provides the same generous space with a private balcony. Traveling with family or friends? The Twin Guest Room and Deluxe Balcony Twin Room both offer 24 and 26 square meters respectively, with two single beds and the option of a balcony, while the Twin Accessible Room ensures comfort and accessibility. For larger groups or extended stays, the King One Bedroom Suite and Park Suite provide expansive living areas of 45 and 53 square meters, featuring a King or Double Bed for ultimate comfort.

Discover the Vibrant Heart of Riccarton in Christchurch

Nestled in the lively suburb of Riccarton, Christchurch, this area offers a perfect blend of shopping, culture, and local charm. Renowned for the expansive Westfield Riccarton Mall, visitors can indulge in a premier retail experience, exploring a wide array of international brands, boutique stores, and delightful eateries. The bustling atmosphere makes it an ideal destination for both shopping enthusiasts and casual visitors looking to enjoy a day out in a vibrant setting. Beyond shopping, Riccarton is rich in history and natural beauty. The nearby Riccarton House and Bush provide a tranquil escape, where visitors can stroll through lush gardens and ancient trees, immersing themselves in the area's heritage. For those interested in local culture, the Canterbury Museum and the historic Avon River offer engaging experiences that showcase Christchurch’s unique story. Whether you're seeking retail therapy, outdoor adventures, or cultural insights, Riccarton presents a dynamic and welcoming environment just a short drive from the city center.

Convenient Transportation from Christchurch Airport to Chateau on the Park, a Doubletree by Hilton hotel

Traveling from Christchurch International Airport to Chateau on the Park, a Doubletree by Hilton hotel, is both straightforward and comfortable. Located approximately 8 kilometers from the airport, the hotel is easily accessible by several transportation options. Guests can opt for a quick and hassle-free taxi or private shuttle service, which typically takes around 15 minutes, depending on traffic. Many local shuttle providers offer pre-booked transfers directly to the hotel, ensuring a smooth start to your stay. Alternatively, rental cars are available at the airport if you prefer the flexibility of exploring Christchurch at your own pace. For those who prefer public transportation, the Christchurch Bus Network provides regular services from the airport to Riccarton. You can catch a bus from the airport’s designated bus stops, with routes that head toward the Riccarton area where the hotel is situated. The bus journey usually takes about 20-30 minutes and is an economical choice for travelers. Once you arrive in Riccarton, Chateau on the Park is just a short walk from the bus stops, making it easy to settle in after your journey. Whether you choose a private transfer or public transport, getting from Christchurch Airport to the hotel is simple, allowing you to focus on enjoying your stay in this vibrant New Zealand city.

Discover Christchurch’s Natural and Cultural Gems Near Chateau on the Park

Nestled amidst lush greenery and vibrant local culture, Chateau on the Park is ideally situated near some of Christchurch’s most cherished landmarks. Just a short stroll away, Riccarton House & Bush offers a peaceful retreat into native bushland and historic charm, perfect for leisurely walks and exploring the region’s natural beauty. For those interested in local flavors and artisan crafts, the Christchurch Farmers' Market and The Riccarton Market provide an authentic taste of Christchurch’s vibrant community spirit, with fresh produce, handmade goods, and lively atmosphere every weekend. Additionally, visitors can enjoy the serenity of Colman Reserve, Hansons Reserve, Vicki Reserve, Auburn Reserve, and Middleton Park, all offering scenic outdoor spaces for relaxation, picnics, and outdoor activities. These parks and reserves showcase the region’s rich natural environment and are ideal for family outings or a peaceful escape into nature. Whether you're seeking cultural experiences or outdoor adventures, the area surrounding Chateau on the Park offers a diverse array of attractions to enrich your stay.

Culinary Delights Around Chateau on the Park

Guests at Chateau on the Park can indulge in a diverse array of dining options just moments from the hotel. Start your day with a hearty breakfast at Drexel's Breakfast Restaurant, or enjoy a cozy meal at The Fox. For seafood lovers, Dux Dine and Dux de Lux offer fresh, locally-sourced dishes in inviting atmospheres. Craving Greek cuisine? Dimitris Greek Food Riccarton is the perfect spot to savor authentic flavors. In the evening, unwind with a drink at Rogues Bar or explore the vibrant bar scene at Volstead Trading Company. For casual bites, Velvet Burger provides delicious, gourmet burgers, while Riccation House Bistro offers a relaxed dining experience. For a taste of international flavors, the Ancestral Restaurant is a must-visit. Whether you're seeking a quick snack or a leisurely dinner, the surrounding restaurants provide a rich tapestry of culinary experiences to enhance your stay.

Shopping Landmarks Near Chateau on the Park

Just a short drive from Chateau on the Park, guests can explore the charming Souvenir Store, a delightful spot to find unique keepsakes and local crafts that capture the spirit of Christchurch. For those seeking a more extensive shopping experience, Westfield Riccarton is nearby, offering a vast array of retail outlets, boutiques, and dining options. This bustling shopping center is perfect for fashion enthusiasts, families, or anyone looking to indulge in some retail therapy after a day of sightseeing. Whether you're hunting for souvenirs or enjoying a leisurely shopping spree, these landmarks provide convenient and exciting options just moments from the hotel.

Luxurious Comfort at Chateau on the Park: A Premium Stay in Christchurch

Nestled amidst lush gardens and offering elegant amenities, Chateau on the Park, a Doubletree by Hilton hotel, provides an upscale experience with room prices ranging from $151 to $200 per night. This premium rate reflects the hotel's superior service, spacious accommodations, and prime location, making it an excellent choice for travelers seeking a touch of luxury during their stay in Christchurch. In comparison, the average hotel room in Christchurch generally costs between $101 and $150 per night, indicating that Chateau on the Park positions itself as a more luxurious and exclusive option within the city. While it commands a higher price point, guests can expect enhanced comfort, exceptional amenities, and a memorable stay that justifies the investment. Whether for business or leisure, this hotel offers a distinguished experience that elevates your visit to Christchurch.

Exceptional Comfort and Hospitality at Chateau on the Park

Guests consistently praise Chateau on the Park, a Doubletree by Hilton hotel, for its spacious and beautifully appointed rooms equipped with excellent amenities, ensuring a comfortable stay. The hotel’s well-maintained gardens and scenic views create a tranquil and inviting atmosphere that guests love to enjoy during their visit. The friendly and attentive staff, along with the generous and delicious breakfast offerings, including complimentary champagne, contribute to a warm and welcoming experience. Many visitors highlight their pleasant stays with their loved ones, emphasizing the great location and the overall high standard of service and comfort that makes Chateau on the Park a highly recommended destination in Christchurch.

Exceptional Comfort and Service at Chateau on the Park, Doubletree by Hilton

Nestled in a prime location in Christchurch, Chateau on the Park offers guests a harmonious blend of comfort, convenience, and top-notch facilities. With an impressive overall rating of 8.6, visitors consistently praise the hotel for its excellent cleanliness and attentive staff, ensuring a welcoming and hygienic environment throughout their stay. The hotel's well-maintained amenities and beautiful surroundings make it an ideal choice for travelers seeking both relaxation and exploration. Guests also appreciate the great value offered by the hotel, with a solid rating of 8.5 for value and facilities. While the food and dining experience receives a slightly lower score, the overall experience remains highly positive, thanks to the comfortable accommodations and friendly service. Whether visiting for leisure or business, Chateau on the Park stands out as a reliable and inviting hotel that truly caters to the needs of its guests.

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Amenities and facilities

Excellent8.5

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
Accessibility
  • Elevator
  • Facilities for disabled guests
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Complimentary tea
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Radio
  • Telephone
  • TV [flat screen]

Food and dining

Restaurants on site
GCB
  • Menu: Buffet

Location

189 Deans Ave, Riccarton, Christchurch, New Zealand, 8011

Excellent8.7

Location

Airports
  • Christchurch International Airport (CHC)
    7.4 km
  • Richard Pearse Airport (TIU)
    140.7 km
Public transportation
  • Christchurch Railway Station
    1.5 km
  • Christchurch Bus Station
    2.2 km
Hospital or clinic
  • Wyatt Chemist Ltd
    820 m
Shopping
  • Westfield Riccarton
    1.2 km
Convenience store
  • Hagley Night ‘n Day Store
    300 m
Cash withdrawal
  • ATM
    510 m

What's nearby

Popular landmarks
  • Botanic Gardens
    830 m
  • Canterbury Museum
    1.3 km
  • Hagley Park
    1.5 km
  • Quake City
    1.8 km
  • 185 Empty White Chairs - Earthquake Memorial
    2.6 km
  • Cardboard Cathedral
    2.6 km
  • International Antartic Centre
    6.7 km
  • Willowbank Wildlife Reserve
    7.2 km
  • Christchurch Gondola
    10.1 km
  • Orana Wildlife Park
    13.7 km
Nearby landmarks
  • Wholefoods Market & Health Store
    500 m
  • Volstead Trading Company
    520 m
  • Mandeville Reserve
    560 m
  • Millbrook Reserve
    620 m
  • Mona Vale
    720 m
  • Hagley Golf Club
    730 m
  • Holmwood Dairy
    780 m
  • Daresbury Park
    810 m
  • Wyatt Chemist Ltd
    820 m
  • Botanic Gardens
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)15
Extras
  • Daily Internet/Wi-Fi fee0 NZD
  • Breakfast charge (unless included in room price)38 NZD
The property
  • Year property opened1975
  • Number of floors3
  • Room voltage240
  • Most recent renovation2016
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Chateau on the Park, a Doubletree by Hilton hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.6

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.4
  • 8.4
  • 4.0
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 8.9 out of 10
    Cleanliness8.9
  • Location score 8.7 out of 10 and is a high score in Christchurch
    Location8.7
  • Service score 8.7 out of 10
    Service8.7
  • Facilities score 8.5 out of 10
    Facilities8.5
  • Value for money score 8.5 out of 10 and is a high score in Christchurch
    Value for money8.5
  • Room comfort and quality score 8 out of 10
    Room comfort and quality8.0
High score for Christchurch

Rating

9+ Exceptional (142)
8-9 Excellent (45)
7-8 Very Good (44)
6-7 Good (23)
<6 Below Expectation (27)

Review summary

Powered by OpenAI

The hotel's staff received high praise for being excellent and friendly, creating a welcoming and comfortable experience for guests. Hagley Park's stunning location next door is a great advantage for those looking to explore, and the property offers free and convenient parking. The spacious and cozy rooms, along with the beautiful gardens, provided a relaxing atmosphere for guests to unwind after a day of exploring the city.

Few housekeeping issues reported, but guests still enjoyed their stay.

Did you find this review summary helpful?

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Show reviews that mention 

Location

Mentioned in 25 reviews
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92% Positive
sentiment-negative-indicator
8% Unfavourable

Service

Mentioned in 24 reviews
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79% Positive
sentiment-negative-indicator
20% Unfavourable

Cleanliness

Mentioned in 19 reviews
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73% Positive
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26% Unfavourable

Breakfast

Mentioned in 15 reviews
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86% Positive
sentiment-negative-indicator
13% Unfavourable

Parking

Mentioned in 8 reviews
sentiment-positive-indicator
100% Positive

Room size

Mentioned in 8 reviews
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100% Positive

Check in

Mentioned in 7 reviews
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42% Positive
sentiment-negative-indicator
57% Unfavourable

Room comfort

Mentioned in 7 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Atmosphere

Mentioned in 5 reviews
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80% Positive
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20% Unfavourable
Showing 281 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Hans from Indonesia
    Couple
    Twin Guest Room
    Stayed 1 night in September 2025

    “Great location, great amenities, staff can be better in handling questions”

    When I enter this hotel I can sense yes this is an old one from music selection, ambience, toilet layout for guests. Room amenities were OK. Hair drier, tea, coffee etc and room cleanliness were also fine. Bed needs upgrade and its too soft somehow. 1 of my pillow stinks and smells (photos uploaded). I cannot stand to use it. Staff there were 2 when I checked in he and she both cannot answer me or give me firm answer on 1 simple question on do you have any nearby restaurant in the neighboorhood area that we can access by foot. No firm answer can be given to me so I said thank you and I left. I think that is all my honest review. The warm cookie and personal care amenities were fabulous

    Reviewed September 07, 2025

    Kia ora Hans, Thank you for sharing your honest feedback. We're glad you appreciated the warm cookie, personal care amenities, and room cleanliness. We're sorry to hear about the pillow issue and your experience at check-in; this isn’t the standard we aim for, and we’ll follow up with our team to improve. Your comments about the bed and ambience are noted and appreciated. We hope to have the chance to welcome you again with a more seamless experience. Sincerely, Chateau on the Park Team

    Responded September 09, 2025
    Chateau on the Park, a Doubletree by Hilton hotel
  2. 9.2
    Exceptional
    Evelyn from Singapore
    Couple
    King Guest Room
    Stayed 1 night in November 2025

    “Delightful experience ”

    My recent stay at the DoubleTree Hotel was a delightful experience, largely due to the exceptional comfort and prime location.. The bed and pillows are very comfortable. The room was very clean and the bathroom was spotless. This level of cleanliness contributed significantly to a comfortable and pleasant stay. Highly recommended!

    Reviewed November 15, 2025

    Kia ora Evelyn, Thank you for writing such a pleasant review of our hotel, we are so glad you were able to enjoy your stay here at the Chateau on the Park! Thank you for highlighting the cleanliness, and comfort we provide for our guests. We look forward to welcome you again in the not-too-distant future for another delightful stay!! Sincerely, Chateau on the Park Team

    Responded November 18, 2025
    Chateau on the Park, a Doubletree by Hilton hotel
  3. 8.0
    Excellent
    nur from Malaysia
    Couple
    King Deluxe Room
    Stayed 2 nights in July 2025

    “Nice & clean hotel”

    Nice and clean hotel.Very quite environment but a bit noisy at 10pm sound like trailer do some minor work.We stayed 2 nights but their housekeeping only clean the bathroom change towel etc.They never do the bed.Bed was mess when I arrived. We r so tired so we just ignore it. PILLOW really need to upgrade.Very poor pillow caused me neck pain for the whole day.😮‍💨😓There is no facilities in this hotel except a simple restaurant with decent food.Overall was just fine.

    Reviewed August 02, 2025

    Kia ora Nur, Thank you very much for taking the time to share your feedback about your recent stay at our hotel. We sincerely appreciate your feedback and are reviewing your comments with our team as we continually work to improve our guest experience. We look forward to welcoming you again in the future. Sincerely, Chateau on the Park Team

    Responded August 05, 2025
    Chateau on the Park, a Doubletree by Hilton hotel
  4. 9.6
    Exceptional
    Collin from Singapore
    Solo traveler
    King Deluxe Room
    Stayed 1 night in July 2025

    “Great Stay”

    The property offers excellent value for money, with spacious rooms and reliable hot water, making for a comfortable experience. The cleanliness is great and the staff are friendly and accommodating. Facilities are good too, from ample parking to well-maintained amenities. Overall, a solid choice for a pleasant stay.

    Reviewed January 05, 2026
  5. 8.8
    Excellent
    Mona from New Zealand
    Couple
    King Guest Room
    Stayed 2 nights in August 2025

    “Excellent”

    The service was very thoughtful; they gave warm cookies at check-in and provided chocolate after cleaning the next day. Parking was very convenient with plenty of spaces available. The hotel environment was beautiful; we stayed in winter, and some roses were already in bloom, which should be even more beautiful in spring and summer. Although the breakfast was just a regular buffet, the hotel offered discount coupons, making it quite affordable. If you didn't like the scrambled eggs included in the buffet, you could also order eggs cooked in other ways from the staff. During our two-day stay, we were busy in the afternoon and didn't get a chance to experience the heated swimming pool, but I would still choose DoubleTree when I visit Christchurch again.

    Reviewed August 14, 2025
    Auto-translated through generative A.I.

    Kia ora Mona, Thank you for taking the time to write such a thorough review - we are so glad we were able to wow you with such a delightful experience. We are glad to have you return to the DoubleTree brand, we would love the opportunity to welcome you back and give you more reasons to stay with us :) Sincerely, Chateau Team

    Responded August 20, 2025
    Chateau on the Park, a Doubletree by Hilton hotel
Changed to review page 1

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