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Biwako Hotel - Lakeside Hotspring Resort

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2-40 Hamamachi, Otsu, Shiga, Otsu Station, Otsu, Japan

Highlights

Hygiene Plus

Sparkling clean

340 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Restaurant

Bar

Massage

Shuttle service

About us

Biwako Hotel - Lakeside Hot Spring Resort is a serene getaway for two by Lake Biwa. Experience authentic onsen culture with outdoor hot spring pools, a rooftop terrace with panoramic views, and diverse themed dining options in a beautiful setting. Located near Otsu Station, this resort is ideal for exploring local attractions. Enjoy a stunning pool with impressive views, craft cocktails at the stylish bar, and soothing hot spring baths. Rooms feature air conditioning, complimentary Wi-Fi, and options with views of Lake Biwa or the mountains. Nearby highlights include Lake Biwa Fireworks (1.9 km) and the charming Lake Biwa Canal and Sosui-no Sakura (1.3 km), enriching your travel experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Room comfort and quality 9.4
Cleanliness 9.2
Location 9.0
Service 9.0

Based on 5,234 verified reviews

Room comfort and qua...

9.4

Cleanliness

9.2

Location

9.0

Service

9.0

Facilities

8.7

Value for money

8.7

See map

9.0Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 43 places in walking distance!

Parking
FREE
Walkable places
Hamaotsu A-Qus
80 m
Otsu Lakeside Nagisa Park
130 m
Otsu City Former Otsu Hall
260 m
Gempuku-ji Temple
340 m
Otsu Betsuin Temple
380 m
Popular landmarks
Otsu Service Area
1.4 km
Mii-dera Temple (Onjo-ji Temple)
1.5 km
Omi Shrine
2.9 km
Setano Karahashi
5.4 km
Ishiyamadera Temple
6.5 km
Closest landmarks
Lake Biwa-ko Cruise Michigan
330 m
Otsu Port
350 m
Eijun-ji Temple
470 m
Otsu Festival Hikiyama Exhibition Pavilion
490 m
Jonen-ji Temple
500 m

Good to know

Value for money8.7
Location rating9.0

Rooms available at Biwako Hotel - Lakeside Hotspring Resort

Exceptional
Room comfort & quality

9.4

Aqua Floor Premier Luxury Twin Room - 40 sqm, Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Lumina Floor Deluxe Lake View Twin Room - 33 sqm, Non-Smoking
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Superior Twin Room - Non-Smoking (40㎡)
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior Twin Room - Non-Smoking (33㎡)
...
  • Room size: 33 m²/355 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Vista Floor Premier Luxury Twin Room - 42 sqm, Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices
Luxury Junior Suite - Non-Smoking
...
  • Room size: 66 m²/710 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Lumina Floor Deluxe Lake View Double Room - 30 sqm, Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room - Non-Smoking (40㎡)
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Lumina Floor Deluxe Lake View Twin Room - 40 sqm, Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Lake view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Yes! Biwako Hotel - Lakeside Hotspring Resort offers dry cleaning service that is accessible all throughout your stay, ensuring you're always looking your best in your favorite outfit. Please contact the property for more information.

While staying at Biwako Hotel - Lakeside Hotspring Resort, start off your trip by visiting the closest attractions that are within walking distance to the property which include Hamaotsu A-Qus, Otsu Lakeside Nagisa Park, and Otsu City Former Otsu Hall.

Verified past guests that have stayed at Biwako Hotel - Lakeside Hotspring Resort had an average nightly stay of 1 night at this property.

Past guests that stayed at Biwako Hotel - Lakeside Hotspring Resort have given this property a rating of 9.153 for its outstanding cleanliness as the major highlight for their stay.

Past solo travelers that have stayed at this property have given Biwako Hotel - Lakeside Hotspring Resort an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Biwako Hotel - Lakeside Hotspring Resort an average rating of 9.0. You can look into more descriptive customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Biwako Hotel - Lakeside Hotspring Resort an average rating of 9.2. You can look up on more comprehensive customer ratings, and responses for this property down in the review section.

The nearest train, metro, or bus station is Shimanoseki Train Station, 312.74 m away from Biwako Hotel - Lakeside Hotspring Resort.

The nearest airport to Biwako Hotel - Lakeside Hotspring Resort is Osaka International Airport, 46.0 km away.

More about Biwako Hotel - Lakeside Hotspring Resort

More about Biwako Hotel - Lakeside Hotspring Resort

Experience Tranquility at Biwako Hotel - Lakeside Hotspring Resort

Nestled along the serene shores of Lake Biwa in Otsu, Japan, the Biwako Hotel - Lakeside Hotspring Resort offers a perfect blend of modern comfort and traditional Japanese hospitality. Opened in 1998, this 4.0-star hotel boasts a remarkable location that invites guests to unwind and immerse themselves in the natural beauty of the surrounding landscape. With 175 elegantly designed rooms, each offering stunning views of the lake or the lush gardens, guests can enjoy a peaceful retreat away from the hustle and bustle of everyday life. At Biwako Hotel, your relaxation begins with a seamless check-in experience available from 3:00 PM, allowing you to settle in and start your getaway without delay. The hotel also accommodates a flexible check-out time until 11:00 AM, giving you the freedom to savor your last moments in this tranquil oasis. Families traveling with children will appreciate the hotel's child policy, which allows little ones aged 0 to 0 to stay free of charge, making it an ideal destination for family vacations. Whether you seek adventure or relaxation, Biwako Hotel promises an unforgettable experience surrounded by the enchanting beauty of Japan's largest lake.

Unwind and Indulge: Entertainment Facilities at Biwako Hotel - Lakeside Hotspring Resort

At the Biwako Hotel - Lakeside Hotspring Resort, entertainment and relaxation go hand in hand, ensuring that every guest enjoys a rejuvenating stay. The resort features a well-appointed salon where you can pamper yourself with a range of beauty treatments, from hair styling to manicures, perfect for preparing for a night out or simply indulging in some personal care. After a day of exploration, unwind at the on-site bar, where you can sip on expertly crafted cocktails or enjoy a selection of local and international beverages in a cozy atmosphere, making it an ideal spot to socialize with friends or meet fellow travelers. For those seeking deeper relaxation, the hotel offers a serene sauna and steam room, where you can detoxify and unwind in a tranquil setting. Afterward, treat yourself to a soothing massage that will melt away any stress, leaving you refreshed and revitalized. Don’t forget to visit the gift and souvenir shop, where you can find unique mementos and local crafts to take home, ensuring that your memories of Otsu and the beautiful Biwako Lake last a lifetime.





Convenience Facilities at Biwako Hotel - Lakeside Hotspring Resort

At Biwako Hotel - Lakeside Hotspring Resort, convenience is at the forefront of your stay, ensuring that every guest enjoys a seamless experience. The hotel provides an array of services designed to cater to your every need, including a reliable laundry service and dry cleaning options, allowing you to refresh your wardrobe effortlessly during your visit. For those traveling with valuables, safety deposit boxes are available, providing peace of mind while you explore the beautiful surroundings of Otsu. Stay connected with complimentary Wi-Fi in all rooms and throughout the public areas, making it easy to share your stunning lakeside views with friends and family. The hotel also features an executive lounge, perfect for business travelers seeking a quiet space to work or unwind. Additional conveniences such as luggage storage, daily housekeeping, and a vending machine for quick snacks ensure that your stay is as comfortable and stress-free as possible. For guests who smoke, a designated smoking area is provided, allowing for a pleasant environment for all. With attentive concierge services on hand to assist with your needs, Biwako Hotel truly prioritizes guest convenience.

Convenient Transport Facilities at Biwako Hotel - Lakeside Hotspring Resort

At Biwako Hotel - Lakeside Hotspring Resort, guests can enjoy seamless access to the stunning landscapes of Otsu, thanks to the hotel's excellent transport facilities. The property boasts a spacious car park that is conveniently located onsite, making it easy for those traveling by car to find a secure spot for their vehicle. Best of all, parking is free of charge, allowing you to explore the beautiful surroundings without worrying about additional expenses. For guests who prefer a more relaxed journey, the hotel offers a complimentary shuttle service that connects you to key attractions and transport hubs in the area. This service ensures that you can effortlessly navigate the local sights, from the serene shores of Lake Biwa to the cultural treasures of Otsu. Whether you’re visiting for a weekend getaway or a longer retreat, the transport facilities at Biwako Hotel enhance your experience, allowing you to focus on relaxation and exploration.

Luxurious Comfort at Biwako Hotel - Lakeside Hotspring Resort

Step into your serene retreat at Biwako Hotel - Lakeside Hotspring Resort, where every room is designed with your utmost comfort in mind. Each accommodation is equipped with air conditioning to ensure a perfect climate, allowing you to relax in an oasis of tranquility. Enjoy the plush bathrobes provided, perfect for wrapping up in after a soothing soak in the hot springs. For your entertainment, a television featuring satellite and cable channels awaits, alongside a mini bar stocked with a selection of beverages to enhance your stay. The spacious rooms also feature a private balcony or terrace, offering stunning views of the serene lakeside landscape, where you can sip on complimentary tea or coffee from the in-room maker while soaking in the breathtaking scenery. A refrigerator is available for your convenience, allowing you to keep your refreshments cool, while complimentary bottled water ensures you stay hydrated. Thoughtfully curated toiletries, fresh linens, and plush towels add to the luxurious experience, while blackout curtains allow for a restful night’s sleep, ensuring you wake up refreshed and ready to explore the beauty of Otsu.

Culinary Delights at Biwako Hotel - Lakeside Hotspring Resort

At Biwako Hotel - Lakeside Hotspring Resort, dining is an experience that beautifully complements the serene surroundings of Lake Biwa. The hotel features a charming coffee shop, where guests can savor a variety of freshly brewed coffees and delectable pastries, all while enjoying stunning lakeside views. This inviting space is perfect for a relaxed morning or an afternoon break, allowing visitors to unwind and rejuvenate as they soak in the tranquil ambiance. For a more substantial dining experience, the hotel's restaurant offers an exquisite selection of dishes inspired by local and seasonal ingredients. Guests can indulge in a sumptuous breakfast buffet that showcases both traditional Japanese and international favorites, ensuring a delightful start to the day. With an emphasis on quality and presentation, every meal at the Biwako Hotel is not just about nourishment but a celebration of the rich culinary heritage of the region, making it a must-visit for food enthusiasts.

Elegant Room Options at Biwako Hotel - Lakeside Hotspring Resort

Discover a variety of thoughtfully designed rooms at Biwako Hotel, each offering a perfect retreat for your stay. Choose from the spacious Vista Floor Premier Luxury Twin Room and Aqua Floor Premier Luxury Twin Room, both providing generous 42 and 40 square meters respectively, featuring two Semi Double-Beds for ultimate comfort. For those seeking stunning lake views, the Lumina Floor Deluxe Lake View Twin and Double Rooms offer 33 to 40 square meters of serene space, with options for both twin and double beds. Additionally, the Natura Floor Superior Lake View Twin Room provides 40 square meters of tranquil elegance with two Semi Double-Beds, ensuring a restful experience amidst beautiful surroundings. Booking these rooms through Agoda guarantees you the best prices available, allowing you to enjoy luxurious comfort without breaking the bank. Plus, the seamless and hassle-free booking process makes planning your stay simple and stress-free, so you can focus on creating memorable moments at this lakeside haven.

Discover Otsu Station: Gateway to Lake Biwa and Beyond

Otsu Station serves as a vibrant gateway to the stunning landscapes and rich cultural heritage of Otsu, Japan. Nestled along the shores of Lake Biwa, Japan's largest freshwater lake, this bustling transportation hub connects visitors to the breathtaking beauty of the region. As you step out of the station, the serene waters of Lake Biwa greet you, inviting leisurely strolls along its picturesque shores or engaging in a variety of water sports. The station itself is surrounded by an array of shops, restaurants, and cafes, where you can savor local delicacies and shop for unique souvenirs, making it a perfect starting point for your adventures. Beyond the immediate charm of Otsu Station, the area is steeped in history and culture. Just a short distance away lies the famous Enryaku-ji Temple, a UNESCO World Heritage site that offers a glimpse into Japan's spiritual heritage. The scenic Mount Hiei, accessible via a cable car from the station, provides panoramic views of the surrounding landscapes and is a popular hiking destination. With its convenient access to public transport, Otsu Station not only facilitates easy travel to nearby attractions but also allows visitors to immerse themselves in the natural beauty and historical significance of the region, making it an essential stop on your journey through Japan.

Traveling to Biwako Hotel - Lakeside Hotspring Resort from Nearby Airports

Reaching Biwako Hotel - Lakeside Hotspring Resort from the nearest airports is a seamless experience, ensuring that your journey to relaxation begins as soon as you land. The closest major airport is Kansai International Airport (KIX), located approximately 80 kilometers away from Otsu. Upon arrival at KIX, you can take the Haruka Limited Express train directly to Otsu Station, which takes around 90 minutes. This scenic train ride offers stunning views of the countryside and Lake Biwa, setting the perfect tone for your stay. Once you arrive at Otsu Station, the hotel is just a short 10-minute taxi ride away, or you can enjoy a leisurely stroll through the charming streets leading to the resort. Alternatively, if you land at Osaka Itami Airport (ITM), which is about 60 kilometers from Otsu, you can take an airport limousine bus to Kyoto Station, and then transfer to the JR Biwako Line towards Otsu. The total travel time is approximately 75 minutes. This route not only provides a convenient connection but also allows you to savor the beauty of the region. Upon reaching Otsu Station, a quick taxi ride will bring you to the serene and inviting ambiance of Biwako Hotel - Lakeside Hotspring Resort, where you can unwind and indulge in the soothing hot springs that await you.

Explore the Sacred and Scenic Surroundings of Biwako Hotel - Lakeside Hotspring Resort

Nestled in the serene landscapes of Otsu, Biwako Hotel - Lakeside Hotspring Resort offers not only luxurious accommodations but also a gateway to some of the region's most revered landmarks. Just a short journey from the hotel, the Hieizan Enryaku-ji Temple stands as a UNESCO World Heritage Site, inviting visitors to explore its ancient halls and tranquil gardens that overlook the stunning Lake Biwa. This sacred site is a perfect representation of Japan's rich spiritual heritage, making it a must-visit for those seeking a deeper connection to the culture. In addition to Hieizan Enryaku-ji, guests can also immerse themselves in the beauty of Ishiyamadera Temple, famous for its breathtaking cherry blossoms in spring and vibrant autumn foliage. For nature lovers, the Biwako Valley offers exhilarating outdoor activities and panoramic views of Lake Biwa, while Mii-dera Temple (Onjo-ji Temple) showcases exquisite architecture and serene walking paths. Don't miss the chance to visit the picturesque Ukimido, a floating temple that provides a perfect backdrop for memorable photographs. With attractions like Hiyoshi Taisha, Omi Shrine, and the scenic Lake Biwa Bridge nearby, every moment spent around Biwako Hotel is an opportunity to create unforgettable memories amidst Japan's natural and historical treasures.

Convenient Access to Biwako Hotel - Lakeside Hotspring Resort

Biwako Hotel - Lakeside Hotspring Resort is ideally situated for travelers seeking seamless access to Otsu's public transport network. The nearby Otsu Train Station serves as a major hub, connecting guests to regional and national destinations with ease. Just a short ride away, Hamaotsu Train Station offers additional routes for those looking to explore the picturesque surroundings of Lake Biwa or venture further afield. For visitors planning to explore the scenic beauty of the area, Shimanoseki Train Station provides convenient connections to various local attractions, making it a perfect starting point for your adventures. In addition to the train services, the Omi Railway Bus network enhances accessibility to the hotel, allowing guests to navigate the charming towns and hidden gems surrounding Lake Biwa. With stops at key locations such as Kita-Komatsu and Ōmi-Maiko, guests can easily enjoy the stunning landscapes and cultural experiences that Shiga Prefecture has to offer. Other nearby stations, including Karasaki, Hōrai, and Hira, further enrich travel options, ensuring that your stay at Biwako Hotel is not just relaxing but also filled with opportunities for exploration.

Culinary Delights Surrounding Biwako Hotel

The culinary scene surrounding Biwako Hotel - Lakeside Hotspring Resort is a vibrant tapestry of flavors, offering guests a delightful array of dining options. Just a short stroll away, Ogoto Onsen Biwako Ryokusuitei welcomes you with its traditional Japanese cuisine, where seasonal ingredients are elegantly presented in kaiseki-style meals. For those craving a taste of authentic Japanese seafood, Kaneyo serves up fresh, expertly prepared dishes that capture the essence of the region. If you’re in the mood for something hearty, Tonkatsu Taku specializes in golden, crispy tonkatsu that is sure to satisfy. Sushiro - Nishi-Otsu is perfect for sushi lovers, offering a wide selection of sushi and sashimi that showcases the freshest catches of the day. For a cozy and casual dining experience, Kona's Coffee Otsu provides a comforting atmosphere with delicious coffee and light bites. Don’t miss Osugi, where you can indulge in flavorful ramen that warms the soul. For a unique twist, Yasu no Ossan Onigiri Shokudo serves delightful onigiri with various fillings, perfect for a quick snack. Lastly, Kura Sushi - Otsu Nionohama offers an engaging sushi conveyor belt experience that’s both fun and delicious. Each of these restaurants promises to enrich your stay with unforgettable culinary experiences.

Shopping Delights Near Biwako Hotel

Just a stone's throw away from the serene landscapes of Biwako Hotel - Lakeside Hotspring Resort, a variety of shopping landmarks await to enrich your stay. Begin your adventure at Izutsu Yatsuhashi Hompo Oiwake, where you can indulge in the sweet, fragrant delights of Yatsuhashi, a traditional Japanese confection made from rice flour and cinnamon. For a taste of local craftsmanship, head to Yoshibuki Gallery Yuraku, where exquisite handmade pottery and artisanal goods reflect the rich culture of the region. Don’t miss Marucho, a charming shop that offers a selection of local delicacies and souvenirs perfect for gifting. For those looking to combine shopping with nature, the nearby Ogoto Onsen Kanko Park provides a picturesque backdrop for a leisurely stroll after some retail therapy. Additionally, Road Station Imokonosato offers a unique experience with its local produce and specialty items, while Hiei-yuba YUBA-HACHI specializes in tofu skin delicacies that are both delicious and healthy. Lastly, Kanou Shoujuan Sunai no Sato invites you to explore its traditional tea house, where you can purchase exquisite teas to take home. Each of these landmarks presents a delightful opportunity to immerse yourself in the local culture while enjoying the convenience of shopping close to your serene lakeside retreat.

Experience Luxury at Biwako Hotel - Lakeside Hotspring Resort: A Price Comparison

When it comes to indulging in a serene getaway, Biwako Hotel - Lakeside Hotspring Resort stands out with its unique blend of luxury and tranquility. With an average room price ranging from $201 to $250, guests are welcomed into a world of comfort and elegance that is truly worth the investment. This price point reflects not only the exquisite accommodations but also the premium amenities, including rejuvenating hot springs and breathtaking views of Lake Biwa, which enhance the overall experience. In contrast, the average price for a hotel room in Otsu hovers between $151 and $200. While this range offers a variety of options for travelers, Biwako Hotel provides an unparalleled experience that justifies its slightly higher price. Guests at Biwako Hotel can enjoy exclusive access to the soothing hot springs, fine dining experiences, and personalized services that elevate their stay beyond the ordinary. For those seeking a memorable escape that combines relaxation with stunning natural beauty, the investment in a room at Biwako Hotel is a decision that promises to pay off in unforgettable moments.

Exceptional Comfort and Service at Biwako Hotel - Lakeside Hotspring Resort

Guests at Biwako Hotel - Lakeside Hotspring Resort consistently rave about the outstanding service provided by the friendly and professional staff. Many reviews highlight the staff's helpfulness and attentiveness, ensuring that every visitor feels welcomed and well taken care of throughout their stay. The hotel’s spacious and impeccably clean rooms offer a relaxing retreat, complete with stunning views of the serene lake, creating a perfect backdrop for a peaceful getaway. In addition to the remarkable service and accommodations, the culinary experience at the resort receives high praise for its excellent food. Guests appreciate the quality and variety of the dining options available, further enhancing their overall experience. With convenient amenities like free parking and proximity to shopping malls and restaurants, Biwako Hotel stands out as a top choice for travelers seeking both relaxation and adventure. Many visitors express their desire to return, reflecting the unforgettable memories created during their stay at this lakeside oasis.

Exceptional Comfort and Impeccable Service at Biwako Hotel - Lakeside Hotspring Resort

Guests at Biwako Hotel - Lakeside Hotspring Resort consistently rave about the unparalleled comfort and tranquility that this stunning lakeside retreat offers. With an impressive overall rating of 8.9, visitors are drawn to the serene ambiance and well-appointed accommodations that promise a restful stay. The hotel's commitment to cleanliness shines through with a remarkable score of 9.1, ensuring that every corner of the resort is meticulously maintained for a welcoming experience. Whether you're soaking in the rejuvenating hot springs or enjoying a peaceful evening by the lake, comfort is at the heart of every guest's experience. The attentive and friendly staff at Biwako Hotel elevate the guest experience even further, boasting a commendable rating of 9.0 for performance. Their dedication to providing exceptional service creates a warm and inviting atmosphere, making every visitor feel valued and cared for. With a prime location rated at 8.9, the hotel serves as an ideal base for exploring the scenic beauty of Otsu, while also offering a range of facilities that cater to relaxation and leisure. Although the dining options received a rating of 7.5, the overall experience at Biwako Hotel is undeniably enhanced by its picturesque surroundings and outstanding hospitality, making it a must-visit destination for anyone seeking a rejuvenating getaway in Japan.

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Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Pool with view
  • Public bath
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Ticket services
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Non-smoking

Food and dining

Restaurants on site
Restaurant “THE GARDEN”
  • Cuisine: American
  • Menu: A-la-carte

Location

2-40 Hamamachi, Otsu, Shiga, Otsu Station, Otsu, Japan

Excellent9.0

Location

What's nearby

Popular landmarks
  • Otsu Service Area
    1.4 km
  • Mii-dera Temple (Onjo-ji Temple)
    1.5 km
  • Omi Shrine
    2.9 km
  • Setano Karahashi
    5.4 km
  • Ishiyamadera Temple
    6.5 km
  • Hiyoshi Taisha
    6.8 km
  • Hieizan Enryaku-ji Temple
    7.1 km
  • Ukimido
    12.1 km
  • Lake Biwa Bridge
    13.8 km
  • Biwako Valley
    20.9 km
Nearby landmarks
  • Hamaotsu A-Qus
    80 m
  • Otsu Lakeside Nagisa Park
    130 m
  • Otsu City Former Otsu Hall
    260 m
  • Shimanoseki Train Station
    310 m
  • Lake Biwa-ko Cruise Michigan
    330 m
  • Gempuku-ji Temple
    340 m
  • Otsu Port
    350 m
  • Otsu Betsuin Temple
    380 m
  • Hamaotsu Train Station
    440 m
  • Hiei-yuba YUBA-HACHI
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The hotel does not accept any special requests. If guest would like to make a request or change, please change the reservation through the online system.
  • Starting April 1, 2025, an additional facility usage fee of 2,200 yen (tax and service charge included) per person will be charged on-site if an elementary school-aged child shares a bed.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Extras
  • Breakfast charge (unless included in room price)3500 JPY
The property
  • Year property opened1998
  • Number of floors12
  • Number of rooms 175
  • Number of restaurants3

Property announcements

Free shuttle bus from JR Otsu station to the hotel is available from 08.00AM to 09.00PM, every 20 minutes.
Please kindly ask the hotel for more details.

With the enforcement of the "Act on Promotion of Resource Recycling Related to Plastics" from April 2022, the hotel will comply with the law and promote SDGs. Therefore, the hotel will not install disposable plastic amenities in all guest rooms to control plastic waste from April 1, 2022.

【Notice of Change in Operating Hours for the Natural Hot Spring Bath】
Due to equipment inspection at the 4th-floor natural hot spring bath "Ruri Onsen Ruri no Yu," the operating hours will be changed as follows:

【Dates and Revised Operating Hours】
February 4, 2025 (Tuesday) - Men's Bath: 5:00 PM - 12:00 AM
February 5, 2025 (Wednesday) - Women's Bath: 5:00 PM - 12:00 AM
February 12, 2025 (Wednesday) - Men's & Women's Bath: 5:00 PM - 12:00 AM
February 18, 2025 (Tuesday) - Men's & Women's Bath: 5:00 PM - 12:00 AM
February 19, 2025 (Wednesday) - Men's & Women's Bath: 5:00 PM - 12:00 AM
*Please note that the schedule and work hours are subject to change.

We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding.

Reviews of Biwako Hotel - Lakeside Hotspring Resort from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 10
  • 8.0
  • 9.6
  • 10
  • 8.0
  • 9.6
  • 9.6
  • 10
  • 10

Most recent

  • Room comfort and quality score 9.4 out of 10 and is a high score in Otsu
    Room comfort and quality9.4
  • Cleanliness score 9.2 out of 10 and is a high score in Otsu
    Cleanliness9.2
  • Location score 9 out of 10 and is a high score in Otsu
    Location9.0
  • Service score 9 out of 10 and is a high score in Otsu
    Service9.0
  • Facilities score 8.7 out of 10 and is a high score in Otsu
    Facilities8.7
  • Value for money score 8.7 out of 10 and is a high score in Otsu
    Value for money8.7
High score for Otsu

Rating

9+ Exceptional (910)
8-9 Excellent (254)
7-8 Very Good (233)
6-7 Good (46)
<6 Below Expectation (50)

Review summary

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This hotel offers a beautiful lake view that has been mentioned in multiple reviews. The rooms are spacious which adds to the comfort of the guests. In addition, there is a nice public bath available which has been enjoyed by previous guests. Families with children will find the hotel to be a great place to stay as this has been mentioned in a couple of reviews.

The breakfast served at the hotel has been disappointing for some guests, as mentioned in a couple of reviews.

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  1. 10.0
    Exceptional
    MASAMI from Japan
    Couple
    Vista Floor Premier Luxury Twin Room - 42 sqm, Non-Smoking
    Stayed 1 night in June 2025

    “Club Lounge”

    I had a luxurious time from check-in to check-out during my stay in the club lounge. The staff's attentiveness and warm hospitality allowed me to enjoy a special time. Every meal in the lounge was beautifully prepared and paired excellently with the drinks. The hot spring water in the outdoor bath was quite hot, but I felt good soaking in it while enjoying the breeze and the different views of Lake Biwa in the morning and at night. The cleanliness of the room and the large communal bath made for a comfortable stay. I was completely satisfied and truly felt that it was a great decision to stay here. I hope to enjoy the club lounge again leisurely with my spouse someday.

    Reviewed June 20, 2025
    Auto-translated through generative A.I.

    MASAMI 様 この度は琵琶湖ホテルにご宿泊賜り誠にありがとうございます。 今回ご利用頂いたクラブラウンジは、「湖の刻、湖の場所、湖の記憶」をコンセプトに、何度も訪れたくなる心地よく優しい場所となるよう、心を込めてホテルスタッフ一同サービスさせていただいております。季節ごとに琵琶湖の景色も移ろい、地の食材も変化いたします。近くにお立ち寄りの際には是非ご利用頂き、また新しい滋賀県、新しい琵琶湖を発見して頂ければ幸甚に存じます。 またのご利用を心よりお待ちしております。 琵琶湖ホテル スタッフ一同

    Responded September 03, 2025
    Biwako Hotel - Lakeside Hotspring Resort
  2. 10.0
    Exceptional
    junko from Japan
    Group
    Lumina Floor Deluxe Lake View Twin Room - 40 sqm, Non-Smoking
    Stayed 1 night in June 2025

    “Upgrade”

    I booked a stay with breakfast. They upgraded my room, and I was able to enjoy a comfortable stay in a lovely room. There were amenities like a toothbrush set, which was very helpful as most other items were already provided. The parking was also free for guests with no restrictions on coming and going, which I appreciated. The view from the room was nice, and I enjoyed a delicious breakfast. The pudding was a bit disappointing in taste, but overall, I would highly rate my experience. The bed seemed to suit me well, and I slept soundly. I would like to use this hotel again on my next visit.

    Reviewed June 07, 2025
    Auto-translated through generative A.I.

    junko 様 この度は琵琶湖ホテルにご宿泊賜りまして誠にありがとうございます。 またお忙しい中、口コミをご投稿賜りまして、重ねて御礼申し上げます。 ご滞在中はゆっくりとお過ごし頂けたご様子で、大変嬉しく拝読いたしました。 今後も皆様の大切なお時間を当ホテルでお過ごし頂いているということを忘れず、スタッフ一同心を込めておもてなしをさせていただきます。 末長いご愛顧の程、よろしくお願いいたします。 junko様のまたのご来館を心よりお待ち申し上げております。 琵琶湖ホテル スタッフ一同

    Responded June 27, 2025
    Biwako Hotel - Lakeside Hotspring Resort
  3. 9.2
    Exceptional
    Neil from Canada
    Couple
    Stayed 1 night in November 2024

    “Relaxing Stay”

    Very enjoyable stay at Biwako Hotel. Room was a good size, clean and well furnished. Good selection and fresh food at the buffet breakfast. Staff were very friendly and helpful, especially with the handling and storage of our bicycles. And the view of Lake Biwa from the room is fantastic!

    Reviewed November 11, 2024

    Dear Neil Thank you very much for your review of Biwako Hotel. I was very happy to read his heartwarming story about the reception he received back then. We will continue to provide high-quality services while remembering that you are spending your precious time at our hotel. Thank you for your continued patronage. BIWAKO HOTEL

    Responded December 09, 2024
    Biwako Hotel - Lakeside Hotspring Resort
  4. 9.6
    Exceptional
    Crystal from Japan
    Couple
    Lumina Floor Deluxe Lake View Twin Room - 40 sqm, Non-Smoking
    Stayed 3 nights in December 2023

    “Relaxing and Easy Travel”

    The hotel was clean and spacious. The hot springs facilities were clean, spacious, and had a beautiful view of the lake. There are several restaurants on-site and a Round 1 beside the hotel for fun activities. The shuttle bus between the hotel and station was also handy but the hotel is also very walkable. The hotel is trying to be more eco-friendly so some room amenities may not be as available as travellers are used to.

    Reviewed December 31, 2023

    Thank you for staying at Biwako Hotel. Thank you very much for your review of the service and stay experience at Biwako Hotel. Also, thank you for your comments regarding the environmental conservation promoted by Shiga Prefecture and Biwako Hotel. We will continue to carry out conservation activities in order to protect the lush greenery of Satoyama and the scenery of our mother Lake Biwa. If you come to Japan again, please come back here. thank you

    Responded January 10, 2024
    Biwako Hotel - Lakeside Hotspring Resort
  5. 9.2
    Exceptional
    127 from Japan
    Group
    Lumina Floor Deluxe Lake View Twin Room - 40 sqm, Non-Smoking
    Stayed 1 night in June 2025

    “I was able to spend my time comfortably.”

    The room was spacious and comfortable to stay in. I had dinner at the Japanese restaurant in the hotel. The food was delicious, and the staff's service was wonderful. I stayed for two nights, and while the breakfast buffet was similar each morning, I enjoyed it. It was a bit disappointing that the bath was small and crowded, but the location had a nice view and was comfortable.

    Reviewed July 18, 2025
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