Best Western Sur

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

23 Al Aise Street, Sur, Sur, Oman, 411

Highlights

Check-in [24-hour]

Airport transfer

Great Breakfast

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Free Wi-Fi

Pool with view

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Yoga room

About us

Discover the charm of Sur at the Best Western Sur, where Omani culture meets stunning coastal views. Ideal for two travelers, this hotel features a prime location near historic attractions like the fort. Enjoy a refreshing swim in the picturesque pool and start your day with a generous breakfast offering a variety of delicious dishes. Each room is equipped with an in-room safe and refrigerator, with select rooms providing breathtaking views of the city or pool. Unwind at the stylish bar or cozy coffee shop for a perfect end to your day. Experience a blend of comfort and convenience at this exceptional hotel. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Cleanliness 8.3
Service 8.3
Room comfort and quality 7.8
Location 7.7

Based on 2,732 verified reviews

Cleanliness

8.3

Service

8.3

Room comfort and qua...

7.8

Location

7.7

Facilities

7.6

Value for money

7.6

See map

7.7Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Al Fous super market
370 m
Bilad Sur Castle
460 m
Al Asalah mart
1.2 km
Bilad Sur Fort
1.6 km
Sunaysilah Fort
1.6 km

Good to know

Value for money7.6
Location rating7.7

Rooms available at Best Western Sur

Very good
Room comfort & quality

7.8

Classic Double Room
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  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard
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  • Room size: 26 m²/280 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Classic Double or Twin
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  • Room size: 26 m²/280 ft²
Enter dates to see prices
Family Suite with One King Bed and Two Single Beds - Non-Smoking
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  • Room size: 50 m²/538 ft²
  • 2 single beds and 1 king be...
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive King Suite with One King Bed and Walk-In Shower - Non-Smoking
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  • Room size: 23 m²/248 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Suite - 1 King 2 Singles, Nonsmoking, Family Room, City View
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  • City view
  • 1 king bed and 2 single bed...
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe Double Room
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  • Room size: 18 m²/194 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Deluxe Single Room
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  • Room size: 18 m²/194 ft²
  • 1 single bed
  • 1 single bed
Enter dates to see prices
Executive Double Room
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  • Room size: 15 m²/161 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Family Studio Suite
...
  • Room size: 15 m²/161 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Experience your getaway the perfect way with a drink in your hand at Best Western Sur's bar available right in front of your doorstep for when you need a sip or two.

Absolutely! Best Western Sur features fitness center that is conveniently located on site, catering to your active needs to remain in shape while on holiday getaway. For more details, please contact the property for more information.

While lounging at Best Western Sur, kick start your vacation by discovering the nearest points of interest that are within walking distance to the property which include Al Fous super market and Bilad Sur Castle.

Best Western Sur's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Best Western Sur's most popular month where verified visitors have stayed the most is in December.

The average room rate for Best Western Sur in the past month is 28.09 OMR, compared to city's average of 28.36 OMR.

Verified guests that stayed at Best Western Sur have given this property a rating of 8.272 for its outstanding service as the primary highlight for their stay.

Verified group travelers that have stayed at this property have given Best Western Sur an average rating of 7.9. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

More about Best Western Sur

More about Best Western Sur

Experience Comfort and Convenience at Best Western Sur, Oman

Nestled in the vibrant coastal city of Sur, Oman, Best Western Sur offers a perfect blend of modern comfort and warm hospitality. Guests can enjoy a seamless check-in experience starting from 2:00 PM, allowing for a relaxed arrival and a smooth start to their stay. When it's time to bid farewell, check-out is conveniently available until 12:00 PM, giving travelers ample time to unwind and prepare for their journey ahead. Designed with families in mind, Best Western Sur welcomes young travelers with an accommodating child policy. Children aged 3 to 5 can stay free of charge, making it an ideal destination for family vacations or weekend getaways. Whether you're visiting for leisure or business, this hotel provides a comfortable and family-friendly environment, ensuring a memorable stay in Sur.

Relax and Unwind with Exclusive Entertainment Options at Best Western Sur

At Best Western Sur, guests can enjoy a sophisticated and relaxing atmosphere with our well-appointed bar, perfect for unwinding after a day of exploring the vibrant city. Whether you're in the mood for a refreshing cocktail or a fine wine, our bar offers an inviting ambiance to socialize or enjoy a quiet moment alone. Complementing this experience is our charming gift and souvenir shop, where you can browse a variety of local crafts, unique keepsakes, and memorable mementos to take home. These facilities ensure that your stay is not only comfortable but also filled with delightful opportunities to relax and indulge.

Stay Active with the Fitness Center at Best Western Sur

At Best Western Sur, guests are encouraged to maintain their active lifestyle even while traveling. Our well-equipped fitness center features modern exercise equipment designed to cater to all fitness levels, from cardio machines to strength training gear. Whether you’re looking to start your day with an energizing workout or unwind after a day of exploring Sur, our fitness facilities provide the perfect environment to stay fit and healthy.

Convenience Facilities at Best Western Sur

Experience seamless connectivity during your stay at Best Western Sur with complimentary high-speed Wi-Fi available in all rooms. Whether you're staying for business or leisure, staying connected with loved ones or catching up on work has never been easier. Our reliable internet service ensures you can browse, stream, and communicate effortlessly from the comfort of your room. In addition to modern connectivity, the hotel offers a convenient laundromat facility, making it simple to keep your wardrobe fresh and clean throughout your visit. This thoughtful amenity provides guests with the flexibility to manage their laundry needs on-site, ensuring a hassle-free stay. At Best Western Sur, comfort and convenience go hand in hand to enhance your overall experience.

Convenient Transport Facilities at Best Western Sur

At Best Western Sur, guests enjoy the convenience of complimentary car parking, ensuring a hassle-free arrival and departure experience. Whether you're arriving by car or planning to explore the beautiful surroundings, our free car park provides ample space and security for your vehicle. For added convenience, our valet parking service is available, allowing guests to relax and leave the parking arrangements to our attentive staff. This seamless transport facility makes it easy to start your stay comfortably and stress-free, giving you more time to enjoy the scenic beauty and vibrant culture of Sur.

Luxurious Comfort and Modern Amenities at Best Western Sur

Experience the perfect blend of comfort and convenience in the well-appointed rooms of Best Western Sur. Each room is equipped with air conditioning to ensure a cool and relaxing environment, while plush linens add a touch of luxury to your stay. For your convenience, guests will find a mini bar, refrigerator, and complimentary bottled water, allowing you to enjoy refreshments at any time. Entertainment is at your fingertips with satellite/cable TV, providing a wide range of channels to suit every taste. Pamper yourself with thoughtful amenities designed for your comfort, including a hair dryer, toiletries, and complimentary tea and coffee maker. Soft bathrobes are provided for a cozy experience after a long day of exploring Sur. Whether you're here for business or leisure, these room facilities are tailored to make your stay memorable, offering a perfect retreat with modern conveniences and a touch of elegance.

Delightful Dining Experiences at Best Western Sur

At Best Western Sur, guests are invited to indulge in a variety of culinary delights within a warm and inviting atmosphere. Start your day with a freshly brewed coffee from the cozy coffee shop, perfect for a quick pick-me-up or a relaxed morning sip. The coffee shop offers a selection of fragrant coffees and light snacks, making it an ideal spot to unwind or catch up with friends. For more substantial meals, the hotel features a welcoming restaurant that serves a diverse range of delicious dishes. Whether you're craving local flavors or international cuisine, the restaurant provides a satisfying dining experience in a comfortable setting. With its inviting ambiance and attentive service, Best Western Sur’s dining facilities ensure that every meal is a memorable part of your stay.

Comfortable and Versatile Room Options at Best Western Sur

Discover a range of thoughtfully designed rooms at Best Western Sur, tailored to meet the diverse needs of travelers. Choose from spacious Suites featuring a king-sized bed and two singles, perfect for families or groups seeking extra space. The Family Room offers a comfortable retreat with city views, accommodating either two singles or a king bed to ensure a restful stay. For those seeking simplicity and convenience, the Standard Rooms provide options with either a king bed or two singles, all in a nonsmoking environment. Business travelers and guests looking for an elevated experience can opt for the Executive Room, which features a luxurious king bed and a walk-in shower, combining comfort with modern elegance. Booking these rooms through Agoda ensures you receive the best prices available, making your stay more affordable. The platform offers an easy and hassle-free booking process, allowing you to reserve your preferred room type quickly and securely. Whether you're traveling for leisure or business, Agoda's seamless service guarantees a smooth experience from reservation to check-out, so you can focus on enjoying your stay at Best Western Sur.

Discover the Charming Oasis of Sur, Oman

Nestled on the picturesque coast of Oman, Sur is a delightful city that offers a unique blend of history, culture, and natural beauty. Sur Plaza Hotel is perfectly situated in the heart of Sur, making it an ideal base for exploring all that this enchanting destination has to offer. Sur is renowned for its rich maritime heritage, and a visit to the Sur Maritime Museum is a must for history enthusiasts. Here, you can learn about the city's deep-rooted connection to the sea and explore fascinating exhibits that showcase traditional Omani boats and fishing techniques. Don't miss the chance to witness the dhow building process, a centuries-old craft that continues to thrive in Sur. Beyond its maritime history, Sur is also known for its stunning beaches. Head to Al Ayjah Beach, just a short distance from Sur Plaza Hotel, and soak up the sun on its golden sands. If you're feeling adventurous, you can even try your hand at water sports like snorkeling or kayaking. For a more serene experience, take a leisurely stroll along the Corniche and enjoy the breathtaking views of the Arabian Sea. Whether you're seeking cultural immersion, outdoor adventures, or simply a relaxing beach getaway, Sur has it all. And with Sur Plaza Hotel as your home away from home, you'll have easy access to all the wonders this captivating city has to offer.

Convenient Transportation Options from the Nearest Airports to Sur Plaza Hotel

Sur Plaza Hotel, located in the enchanting city of Sur in Oman, offers a convenient and comfortable stay for travelers visiting this beautiful coastal destination. When it comes to reaching Sur Plaza Hotel from the nearest airports, there are several transportation options available. For travelers arriving at Muscat International Airport, the most common way to reach Sur Plaza Hotel is by hiring a private taxi or car rental. The journey from Muscat to Sur takes approximately 2.5 to 3 hours, offering stunning views of the Omani landscape along the way. Alternatively, travelers can also opt for a shared shuttle service, which provides a more cost-effective option. Another option for travelers is to fly into Salalah Airport, which is located approximately 400 kilometers away from Sur. From Salalah, travelers can either rent a car or take a taxi to Sur Plaza Hotel. The journey takes around 5 to 6 hours, but it allows travelers to experience the scenic beauty of Oman's southern region. No matter which airport you arrive at, Sur Plaza Hotel is easily accessible and offers a warm and welcoming atmosphere for guests. The hotel's convenient location makes it an ideal choice for both leisure and business travelers looking to explore the wonders of Sur and its surrounding areas.

Discover the Rich History and Natural Beauty Surrounding Sur Plaza Hotel

Sur Plaza Hotel is perfectly situated amidst a wealth of landmarks and attractions that showcase the rich history and natural beauty of Sur, Oman. Just a stone's throw away, you'll find the serene Sur Park, a lush oasis where you can unwind and soak in the tranquil atmosphere. For those seeking a bit of cultural immersion, a visit to the Al Ayjah Watchtower is a must. This historic tower offers panoramic views of the picturesque Ayjah and Sur area, allowing you to marvel at the traditional architecture and stunning coastline. If you're interested in the traditional craftsmanship of Oman, a visit to the Dhow factory is highly recommended. Here, you can witness the intricate process of building these iconic wooden sailing vessels, which have been a part of Omani culture for centuries. For a taste of local life, head to the bustling Afnan Shopping area, where you can browse through a variety of shops and stalls selling everything from traditional handicrafts to modern fashion. Sur Plaza Hotel's location also offers easy access to Bilad Sur Fort and Bilad Sur Castle, both of which are steeped in history and provide a fascinating glimpse into the region's past. With so much to explore and experience, Sur Plaza Hotel is the ideal base for immersing yourself in the captivating landmarks and attractions that surround this enchanting city.





Delightful Dining Experiences

Sur Plaza Hotel is surrounded by a diverse selection of restaurants that will satisfy even the most discerning palates. Start your day with a visit to Modern Oman Bakery, where you can indulge in freshly baked pastries and aromatic coffee. For a quick and delicious meal, head to Zfc. Zaki Fried Chicken, known for its crispy and flavorful fried chicken. If you're in the mood for traditional Omani cuisine, Bawadi al-Aija Coffeeshop and Restaurant is the place to be, offering a range of authentic dishes bursting with local flavors. Zaki Restaurant is another excellent choice, serving up a variety of mouthwatering seafood dishes. For a taste of international cuisine, Turkish Sheep Restaurant offers a fusion of Turkish and Middle Eastern flavors. If you're craving a seafood feast, look no further than Arabian Sea Restaurant, where you can savor the freshest catch of the day. And don't forget to satisfy your sweet tooth at Bab Al Hara Sweets, a local favorite for delectable Middle Eastern desserts. With such a wide array of dining options, Sur Plaza Hotel ensures that every culinary desire is catered to with utmost care and satisfaction.

Shop 'til you drop in Sur

Sur Plaza Hotel is conveniently located near several shopping landmarks, making it the perfect destination for avid shoppers. Just a short stroll away, you'll find the New Souq, where you can immerse yourself in a bustling marketplace filled with a wide array of goods. From traditional Omani handicrafts to fresh produce and spices, this vibrant market offers a true taste of local culture. For those looking for unique fashion finds, the Ladies' Souq is a must-visit. Here, you'll discover a treasure trove of traditional clothing, accessories, and jewelry, all beautifully crafted by local artisans. If you're a music enthusiast, don't miss a visit to Al-Dan Musical Instruments, located nearby. This specialty store offers a remarkable selection of traditional Omani instruments, allowing you to bring the captivating sounds of the region home with you. Lastly, for those seeking authentic Omani souvenirs, Walad Awashah Trading is the place to be. This charming store showcases a wide range of traditional Omani crafts, including intricately woven rugs, pottery, and silverware. With its prime location near these shopping landmarks, Sur Plaza Hotel ensures that your retail therapy desires are effortlessly fulfilled.

Affordable Luxury: Sur Plaza Hotel Offers Exceptional Value

When it comes to finding the perfect accommodation in Sur, Oman, Sur Plaza Hotel stands out as a true gem. With an average price of just $76 per room, this hotel offers exceptional value for travelers seeking comfort and convenience without breaking the bank. Compared to the average price of a hotel room in Sur, which is $107, Sur Plaza Hotel provides an unbeatable deal that allows guests to enjoy a luxurious stay at an affordable price. Sur Plaza Hotel goes above and beyond to ensure that every guest feels pampered and well taken care of. The hotel boasts a range of amenities, including spacious and elegantly decorated rooms, a swimming pool, a fitness center, and a restaurant serving delectable local and international cuisine. Whether you're traveling for business or leisure, Sur Plaza Hotel provides the perfect base to explore the city's vibrant culture, stunning beaches, and historical landmarks. With its competitive pricing and top-notch facilities, Sur Plaza Hotel is the ideal choice for budget-conscious travelers who don't want to compromise on quality. Book your stay today and experience the perfect blend of comfort, convenience, and affordability at Sur Plaza Hotel.

Excellent Service and Clean Facilities

Sur Plaza Hotel in Sur, Oman has received rave reviews from its satisfied guests. The hotel's staff is highly praised for their friendly and helpful nature, ensuring a warm and welcoming atmosphere throughout the stay. The cleanliness of the hotel is also a standout feature, with guests consistently mentioning the cleanliness of both the rooms and the common areas. The swimming pool is described as a good size and beautifully maintained, offering a refreshing retreat for guests. Overall, Sur Plaza Hotel provides excellent service and clean facilities, making it a top choice for travelers visiting Sur.

A Memorable Stay at Sur Plaza Hotel

Sur Plaza Hotel in Sur, Oman has received rave reviews from its satisfied guests. With an overall rating of 7.8, it is evident that this hotel excels in providing a memorable experience for its visitors. From the moment you step foot into the hotel, you will be greeted by a warm and friendly staff who are dedicated to ensuring your stay is nothing short of exceptional. With a staff performance rating of 8.2, you can trust that your needs will be attended to with utmost care and professionalism. One of the standout features of Sur Plaza Hotel is its commitment to cleanliness. With a cleanliness rating of 8.2, you can expect spotless rooms and well-maintained facilities throughout your stay. The hotel takes great pride in maintaining a high standard of cleanliness, ensuring that you can relax and unwind in a hygienic and comfortable environment. Additionally, Sur Plaza Hotel offers excellent value for money. With a value rating of 7.5, guests have consistently praised the hotel for its affordable rates and the range of facilities available. Whether you are looking to unwind by the pool, indulge in a delicious meal at the on-site restaurant, or explore the surrounding area, you can do so without breaking the bank. The hotel's commitment to providing exceptional value ensures that you can make the most of your stay without compromising on quality.

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Amenities and facilities

Very good7.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Japanese
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Computer station
  • Fitness center
  • Game room
  • Gym/fitness
  • Pool with view
  • Swimming pool
  • Swimming pool [outdoor]
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water unavailable
  • In-room safe box
  • Satellite/cable channels
  • Wake-up service

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
OYSTER'S
  • Cuisine: American, Asian, Chinese, European, German, Indian, International, Italian, Local, Seafood, Grill/BBQ, British, Dutch
  • Menu: Buffet, A-la-carte

Location

23 Al Aise Street, Sur, Sur, Oman, 411

Very good7.7

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details at least 2 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee75 OMR
The property
  • Room voltage220
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of Best Western Sur from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.9

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 7.2
  • 8.8
  • 10
  • 8.0
  • 8.0
  • 8.0
  • 9.2
  • 5.6
  • 8.0

Most recent

  • Cleanliness score 8.3 out of 10 and is a high score in Sur
    Cleanliness8.3
  • Service score 8.3 out of 10 and is a high score in Sur
    Service8.3
  • Room comfort and quality score 7.8 out of 10 and is a high score in Sur
    Room comfort and quality7.8
  • Location score 7.7 out of 10 and is a high score in Sur
    Location7.7
  • Facilities score 7.6 out of 10 and is a high score in Sur
    Facilities7.6
  • Value for money score 7.6 out of 10 and is a high score in Sur
    Value for money7.6
High score for Sur

Rating

9+ Exceptional (78)
8-9 Excellent (50)
7-8 Very Good (85)
6-7 Good (38)
<6 Below Expectation (33)

Review summary

Powered by OpenAI

Visitors have consistently praised the excellent and friendly staff who provide top-notch service. Guests have also commended the good value for money and cleanliness of the well-maintained rooms. The hotel's location is also a plus, as it is close to the fort and other attractions. Additionally, the nice and clean swimming pool and the tasty and generous breakfast with varieties of dishes have also received positive mentions in guest reviews.

Minor outdated furniture, carpet. Positive reviews on staff, cleanliness, and location.

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Room Type
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Show reviews that mention 

Showing 284 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Georgio from United Arab Emirates
    Couple
    Standard
    Stayed 1 night in June 2025

    “Highly Recommended ”

    This is one of the best three-star hotels I’ve ever stayed at in Oman. The staff were genuinely kind and professional—Shamayla, in particular, went out of her way to help and make sure everything was perfect. The room was clean and comfortable, and the breakfast was really good. I had a great stay!

    Reviewed June 09, 2025

    Dear Sir , Thank you very much for your time to write a post of your lovely experience at The Best Western Sur. I am delighted reading your positive comments and feedback which I will definitely share with the team as such feedback is always a great source of motivation for all of us.. We are grateful of your visit and we look forward for your next visit. Kind regards, Rajesh Nair - Room Division Manager

    Responded September 02, 2025
    Best Western Sur
  2. 9.6
    Exceptional
    Jackie from United States
    Couple
    TWIN 2 Single Beds Non-Smoking Standard Room Mini Bar Wi-Fi Coffee And Tea Maker Full Breakfast
    Stayed 1 night in March 2025

    “Very clean hotel with friendly staff”

    Really enjoyed my stay at this hotel. A lovely welcome from Mr Jedi at the front desk. The hotel is clean and comfortable and has some cool architectural features. Breakfast is substantial and included in the rate. Mr Rishi and his restaurant staff were wonderful also. A great pool to relax in after a day in the beautiful Sur. I would recommend staying in a room in the wings off the center rotunda of the hotel as they are quietest. Enjoy!

    Reviewed March 13, 2025

    Dear Jackie , Thank you for your valuable feedback following your recent stay with us. We are delighted to know that our services and facilities met your expectations. Your kind words will be shared with the entire team, as such feedback serves as a great source of motivation for all of us. We look forward to welcoming you back in the near future. Sincerely, Rajesh Nair Room Division Manager

    Responded September 02, 2025
    Best Western Sur
  3. 8.0
    Excellent
    Gaurav from India
    Couple
    Standard
    Stayed 1 night in March 2025

    “Happy with our stay”

    Although we stayed only a night at the hotel, our stay was comfortable and peaceful. The location was a bit away from the old town however it is workable. The breakfast was amazing however the service from Rishi was the best that we have ever received and will remember for a long long time. Thank you for making our stay comfortable and welcoming Rishi. We will come back soon thanks to the amazing staff.

    Reviewed March 10, 2025

    Dear Gaurav, Thank you for your valuable feedback following your recent stay with us. We are delighted to know that our services and facilities met your expectations. Your kind words will be shared with the entire team, as such feedback serves as a great source of motivation for all of us. We look forward to welcoming you back in the near future. Sincerely, Rajesh Nair Room Division Manager

    Responded September 02, 2025
    Best Western Sur
  4. 7.2
    Very good
    Ravi from India
    Couple
    Stayed 1 night in April 2024

    “One of the best hotels in Sur”

    Unlike Muscat, there are very limited hotels in Sur and during long weekends or high season, due to limited supply, prices in Sur go very high. It applies to this hotel and one may find price very high and not exactly value for money but that is how it in Sur. We checked many hotels and finally settled for this one as this was the best among all. It's construction seems old but they have tried to provide all the latest amenities that you would find in a 4 star hotel. Rooms are spacious (but not enough light), toilets are cleaner, efficient and helpful Indian staff at the reception and a decent swimming pool. They have a big restaurant too but we did not eat there. They seem to have a chain of hotels as the Desert Nights Camp Resort in Bidiya is also owned by same management and we stayed there too. If you are with family and ready to spend some additional money, this is the best choice.

    Reviewed April 10, 2024

    Dear Ravi, Thank you for your valuable feedback following your recent stay with us. We are delighted to hear that our services and facilities were up to your expectations and we will gladly share your compliments with the entire team, as such feedback is always a great source of motivation for all of us. We look forward to welcoming you back soon. Sincerely, Rajesh Nair RDM

    Responded April 13, 2024
    Best Western Sur
  5. 7.2
    Very good
    Alphy from Oman
    Family with young children
    Standard
    Stayed 1 night in June 2025

    “Not clean ”

    This is my 3rd time stay here but last two times the name was sur plazza ath that time very clean and pleasant smell al over the hotel now it's very bad , in my room the closet are broken didn't like it

    Reviewed June 12, 2025

    Dear Sir , Thank you very much for your time to write a post of your experience at The Best Western Sur. We are grateful for your visit and we look forward for your next visit. .Kind regards, Rajesh Nair- Room Division Manager

    Responded September 02, 2025
    Best Western Sur
Changed to review page 1

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