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Best Western Plus Coco Palu
Best Western Plus Coco Palu
Best Western Plus Coco Palu
Best Western Plus Coco Palu
Best Western Plus Coco Palu
Best Western Plus Coco Palu
Best Western Plus Coco Palu

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8.3

Excellent

129 reviews

129 reviews

Housekeeping1
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Taman Dinas Cipta Karya 360 m
Taman Kantor Pelayanan Pajak Pratama Palu 380 m
Taman Gelatik 650 m
Puskesmas Birobuli 830 m
Taman Kantor BPKP Palu 840 m
BNSmart Towua 1.5 km
Posyandu BTN Banteng 1.5 km
Swaayan Fitra 1.6 km
Rumah Sakit Annisa 1.6 km
Millenium Water Boom 1.8 km

Best Western Plus Coco Palu

Jalan Basuki Rahmat No. 127, Palu, Palu, Indonesia, 94113 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Sauna

Steamroom

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

Value for money8.2
Location rating8.7

Rooms available at Best Western Plus Coco Palu

Deluxe 1 Queen Bed Non-Smoking
...
  • City view
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior 1 Queen Bed Non-Smoking
...
  • City view
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior 2 Single Beds Non-Smoking
...
  • City view
  • Shower
  • 2 sofa beds
Enter dates to see prices
Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Suite 1 King Bed Non-Smoking
...
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe 1 Queen Bed Smoking
...
  • Shower
  • 1 queen bed
Enter dates to see prices
Superior 2 Single Beds Smoking
...
  • Shower
  • 2 sofa beds
Enter dates to see prices
1 King Bed Non-Smoking
...
  • Shower
  • 1 king bed
Enter dates to see prices
Superior 1 Queen Bed Smoking
...
  • Shower
  • 1 queen bed
Enter dates to see prices
1 King Bed Smoking
...
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Best Western Plus Coco Palu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Best Western Plus Coco Palu?

For those who wish to drive their own cars, Best Western Plus Coco Palu has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Palu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Best Western Plus Coco Palu?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Coco Palu.

What is the smoking policy at Best Western Plus Coco Palu?

Best Western Plus Coco Palu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Best Western Plus Coco Palu?

The closest airport to Best Western Plus Coco Palu is Mutiara Airport, 2.0 km away.

What restaurants are nearby Best Western Plus Coco Palu?

Best Western Plus Coco Palu’s neighborhood is Palu which includes popular restaurants such as Killiney Kopitiam Palu, Pizza Hut and Double Dipps Cafe.

What are popular attractions near Best Western Plus Coco Palu?

Best Western Plus Coco Palu’s location in the Palu neighborhood makes it close to famous attractions including Taman Dinas Cipta Karya, Taman Kantor Pelayanan Pajak Pratama Palu and Taman Gelatik.

What popular beaches are close to Best Western Plus Coco Palu?

Best Western Plus Coco Palu’s Palu neighborhood also includes Talise Beach, Taman Ria Beach and Tanjung Karang Donggala Beach.

What popular natural sightseeing spots are close to Best Western Plus Coco Palu?

Best Western Plus Coco Palu is located within Palu, which makes it conveniently close to natural sights including Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve.

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Explore the neighborhood

What people love about Best Western Plus Coco Palu

  • 7.2

    Very good

    "This is probably the best hotel in Palu at this point of time."

    Timothy

    |

    July 21, 2022

  • 7.2

    Very good

    "The hotel is functional, room service was good."

    Timothy

    |

    July 21, 2022

  • 10

    Exceptional
    Location

    "Strategic Location."

    Wirawan

    |

    January 4, 2022

Overall rating:

8.3

Excellent
129 reviews
Cleanliness
8.2
Facilities
8.3
Location
8.7
Read all reviews >
More about Best Western Plus Coco Palu

More about Best Western Plus Coco Palu

Best Western Plus Coco Palu

Whatever your reason for visiting Palu, Best Western Plus Coco Palu is the perfect venue for an exhilarating and exciting break away. Wherever you want to go, it's easy in Palu with a stay at Best Western Plus Coco Palu, just 2.0 km from Mutiara Airport.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Best Western Plus Coco Palu. Stay connected throughout your stay with free internet access provided. Your explorations of Palu can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Best Western Plus Coco Palu. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.


Dining and things to do

Wake up with no worries at Best Western Plus Coco Palu, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Best Western Plus Coco Palu has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, steam room, spa and sauna. The many offerings at Best Western Plus Coco Palu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Asiate Restaurant

  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte

Eleven Sky Dining Restaurant

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
Jalan Basuki Rahmat No. 127, Palu, Palu, Indonesia, 94113
Excellent
Location

8.7

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Reviews of Best Western Plus Coco Palu from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.3
Location8.7
Service8.2
Value for money8.2
High score for Palu
Rating
9+ Exceptional (9)
8-9 Excellent (0)
7-8 Very Good (7)
6-7 Good (2)
<6 Below Expectation (3)
Time of the year
Mar - May (6)
Jun - Aug (2)
Sep - Nov (5)
Dec - Feb (8)
All guests (54)
All languages
Showing 21 verified guest comments
12
10.0
Exceptional
Wirawan from Indonesia
Business traveler
Superior Room
Stayed 1 night in December 2021

Comfortable”

Clean and Comfortable. Strategic Location.

Reviewed January 04, 2022

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7.2
Very good
Timothy from Australia
Business traveler
Superior 2 Single Beds Non-Smoking
Stayed 2 nights in July 2022

50-50”

I stayed many times in this hotel and each time, the state of cleanliness got bad to worse. This is probably the best hotel in Palu at this point of time. The hotel is functional, room service was good. The only issue I have is their ongoing maintenance for the rooms.

Reviewed July 22, 2022

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10.0
Exceptional
Apriana from Indonesia
Couple
Superior Room
Stayed 2 nights in November 2021

The best”

The best

Reviewed November 22, 2021

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10.0
Exceptional
Ariesta from Indonesia
Solo traveler
Superior Room
Stayed 1 night in May 2021

Nice”

Good

Reviewed May 22, 2021

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10.0
Exceptional
Rizqi from Indonesia
Couple
Superior Room
Stayed 2 nights in January 2022

Hotel terbaik dipalu”

Sangat rekomd buat semua yg akan menginap disini...

Reviewed January 06, 2022

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10.0
Exceptional
Ns. from Indonesia
Family with young children
Superior Room
Stayed 1 night in November 2021

Liburan”

Liburan bersama keluarga

Reviewed December 27, 2021

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9.2
Exceptional
Yulce from Indonesia
Family with teens
Superior 1 Queen Bed Non-Smoking
Stayed 1 night in September 2021

Hotel terbest Best Western Coco Palu”

Sangat bagus dan bersih di sini fasilitas nya juga terbaik

Reviewed August 08, 2022

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10.0
Exceptional
Putri from Indonesia
Business traveler
Superior Room
Stayed 2 nights in February 2022

Makasih BW!”

BW jadi andalan bgt pas lagi dinas ke Palu, udah 4/5x dinas ke Palu, nginepnya selalu di BW, makasih BW

Reviewed July 04, 2022

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3.6
Nita from Indonesia
Solo traveler
Superior Room
Stayed 1 night in March 2022

Acceptable”

Staf kurang ramah

Reviewed March 19, 2022

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8.0
Excellent
Made from Indonesia
Family with young children
Superior Twin Connecting
Stayed 1 night in January 2022

Baik, Dalam kota”

fasilitas anak kurang

Reviewed January 08, 2022

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2.0
JEPRI from Indonesia
Family with teens
Superior Room
Stayed 2 nights in January 2022

Sangat Tidak Memuaskan”

Sangat tidak memuaskan, pesan 3 kamar dr tgl 1 jan 2022 - tgl 3 jan 2022, masuk jam 4 sore kamar baru ready 1 yg 2 nunggu 1 jam lebih. Padahal minimal checkin jam 2. Pesan lewat agoda ukuran kamar large dapetnya malah single bad. Pesen connecting room h-1 via telp, sudah bilang ada, hari H mau checkin connecting room nya ga ada. pelayananya buruk !!

Reviewed January 02, 2022

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6.8
Good
Heru from Indonesia
Business traveler
Superior Room
Stayed 3 nights in December 2021

Kamar dengan suasana (dan suara) Jalan Raya”

Check in sudah maghrib dan menginap untuk 3 malam, dapat kamar 310 menghadap jalan raya. Kamar kurang kedap dan suara kendaraan dan aktifitas di depan terdengar jelas. Sampai tengah malam suara kendaraan masih banyak ditambah dibawahnya ada cafe yang terdengar sekali percakapan dan ketawa para pengunjungnya. Besok siang setelah saya bekerja dan balik ke hotel sekitar jam 2, dan kendaraan ramai dan terdengar begitu jelas. Kondisi kamar sudah "dirapikan". Saya request pindah kamar ke lantai yang lebih tinggi dengan menerima konsekwensi kamar superior twin, bukan double bed. Setelah beberapa kali cek, resepsionis beralasan tidak bisa pindah kamar karena sudah dibersihkan. Dan baru baru boleh pindah kamar besok hari. Saya langsung tutup telepon. Saya cek linen dan sarung bantal masih linen dan sarung bantal tadi malam. Saya bongkar semua dan saya minta House Keeping yang kebetulan membersihkan kamar didepan kamar saya untuk mengganti semua. Dan saat itulah resepsionis nya datang menghampiri ke kamar dan berkata akan mencarikan kamar yang lain. Saya sudah kepalang jengkel dan malas utk berdebat/marah. Saya tolak tawaran basa basi nya. Saya minta mas HouseKeeping utk mengganti semuanya dan saya bilang "maaf mas ngerepotin, bukan salah kamu" dan kasih tips setelah dia beres-beres. Hotel selayaknya menjual kenyamanan untuk istirahat malah hal seperti ini di persulit dengan prosedur yang harusnya "internal" saja yang tahu. Selamat menikmati kamar Hotel dengan Suara Jalan Raya... Silahkan mencobaaaaaa Notes : pegawai nya coba deh sejam aja mencoba istirahat di kamar yang dekat jalan raya ini. khususnya lantai 3. saya kasih dua jempol kalau bisa konsentrasi kerja dan tidur nyenyak.

Reviewed December 02, 2021

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8.0
Excellent
Rachman from Indonesia
Solo traveler
Superior 2 Single Beds Non-Smoking
Stayed 1 night in November 2021

Very good”

Hotel Dekat Airport

Reviewed December 02, 2021

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7.6
Very good
masaji from Indonesia
Business traveler
Superior Room
Stayed 3 nights in September 2021

HANYA KEKURANGAN SATUHAL”

Mungkin karena PPKM yang terjadi sebelumnya dan masih dalam masa pandemi Covid 19 - air panas nya tidak sempurna, tidak bisa panas dan memang saat di komplain ada kendala yang belum bisa du tangani kebersihan terlihat kurang, mungkin jumlah karyawan yang berkurang tetapi secara keseluruhan hotel yang nyaman

Reviewed September 21, 2021

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5.2
Bella from Indonesia
Family with young children
Superior 2 Single Beds Non-Smoking
Stayed 1 night in April 2021

Not really good”

Sudah booked dari beberapa hari sebelum, pas nyampe mesti nunggu 4 jam dengan alasan mereka kekurangan cleaning staff (Heloww) padahal saya nyampenya jam 2pm which means there’s 2 hours for them to prepare. Udah nunggu lama dengan alasan kebersihan tapi bedcovernya malah gak diganti dong:( temanku sensitif banget jadi dia cium ada bau gaenak di bedcover nya, jadi kita minta ganti dan diganti dengan kinda like seprei (yg tipis itu). Jadi saya telp lagi, katanya mau dituker lagi sama bedcover tapi ditunggu sampe jam 12pm gada yg datang, jadi kita tidur dengan kedinginan hahah. Gak banget padahal dulu okeoke ajasih ini hotel. Yah sekiranya mungkin bisa ditingkatkan lagi yah, apa gunanya booked dari jauh” hari kalo ujung”nya mau check-in masih nunggu berjam”

Reviewed May 12, 2021

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8.0
Excellent
Emma from Indonesia
Business traveler
Superior 2 Single Beds Non-Smoking
Stayed 1 night in April 2021

Hotel dekat Bandara”

Untuk keperluan bisnis oke banget. Dekat Bandara dan jalan utama. Bersih dan baru.

Reviewed April 27, 2021

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8.0
Excellent
Gregorius from Indonesia
Couple
Superior 1 Queen Bed Non-Smoking
Stayed 1 night in January 2021

Recommended”

Lokasi hotel di tengah kota, bagus, bersih, namun permintaan untuk dekorasi kamar yg seharusnya bisa tdk dilakukan sama pihak hotel, selebihnya baik.

Reviewed February 06, 2021

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10.0
Exceptional
Gregorius from Indonesia
Couple
Superior 1 Queen Bed Non-Smoking
Stayed 1 night in January 2021

Recommended”

Hotel bersih berada di pusat kota, view jg bagus, namun staf perlu lebih perhatikan permintaan customers via tlpn sblmnya saya minta kamar di dekor dan staf meng”ia”kan setelah check in kamar tdk di dekor sm skali. Mohon lebih diperhatikan

Reviewed January 22, 2021

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9.6
Exceptional
JULISTYONO from Indonesia
Business traveler
Superior 2 Single Beds Non-Smoking
Stayed 2 nights in July 2020

Memuaskan dalam kondisi corona sesuai protokol kesehatan”

Memuaskan dgn rate 500K/ mlm sangat mendukung pasca pandemi covid 19 ini shg bisa bersaing.

Reviewed August 06, 2020

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6.8
Good
Rahmad from Indonesia
Group
Superior 2 Single Beds Non-Smoking
Stayed 1 night in March 2022

Kebersihan”

gordennya kotor dan berdebu banget!

Reviewed March 31, 2022

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12
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