Guestroom, Best Western Papilio Hotel in Surabaya
Deluxe Room with Queen Bed Non Smoking - Bed, Best Western Papilio Hotel in Surabaya
Restaurant, Best Western Papilio Hotel in Surabaya
Lobby, Best Western Papilio Hotel in Surabaya
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Lobby, Best Western Papilio Hotel in Surabaya
Kitchen, Best Western Papilio Hotel in Surabaya

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8.6Excellent

1,997 reviews

1,997 reviews

Cleanliness 8.9
Service 8.8
Value for money 8.8
Facilities 8.6
Location 8.6
Room comfort and quality 8.4
See map

8.6Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Masjid Nasional Al Akbar Surabaya
1.7 km
Surabaya's Zoo
3.9 km
Surabaya Town Square
4.1 km
Bungkul Park
4.6 km
Monkasel (Submarine Monument)
6.9 km
Closest landmarks
Jemursari
250 m
Taman Pelangi
400 m
Posyandu Balita Kuncup Harapan VIII
640 m
Rumah Sakit Mata Masyarakat Jawa Timur
730 m
Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
760 m

Best Western Papilio Hotel

176-178 Jl. Ahmad Yani, Rungkut, Surabaya, Indonesia, 60235 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Rungkut part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

Highlights

Hygiene Plus

240 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.8
Distance to city center4 km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport8.3 km

Rooms available at Best Western Papilio Hotel

Excellent
Room comfort & quality

8.4

Deluxe Room with Twin Bed Non Smoking
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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Deluxe Room with Queen Bed Smoking
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed or 1 double bed
Enter dates to see prices
Superior Room with Twin Bed Non Smoking
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
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2 Single Beds, Smoking Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Deluxe Room with Queen Bed Non Smoking
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 queen bed or 1 double bed...
Enter dates to see prices
DeluxeRoom with 2 Single Beds City View, Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
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1 Queen Bed, Smoking Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
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Suite-1 King Bed, Non-Smoking, Wi-Fi, MIcrowave, City View, Full Breakfast
...
    Enter dates to see prices
    Double Single
    ...
    • Room size: 28 m²/301 ft²
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices

    Top things to do in Surabaya

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Best Western Papilio Hotel have a swimming pool?

    While lounging at Best Western Papilio Hotel, you can indulge in the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

    Does Best Western Papilio Hotel offer laundry services?

    Yes! Best Western Papilio Hotel offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

    Does Best Western Papilio Hotel provide dry cleaning services?

    Yes! Best Western Papilio Hotel offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

    Does Best Western Papilio Hotel feature an option for contactless check-in and check-out?

    At Best Western Papilio Hotel, visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

    Are there ATM on-site at Best Western Papilio Hotel?

    Yes! The perks of staying at Best Western Papilio Hotel include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

    What is the typical travel time to the nearest airport from Best Western Papilio Hotel?

    The average travel time to get from Best Western Papilio Hotel to the airport is 15 minutes, but please keep in mind that the travel time may vary based on traffic, weather conditions, and time of day.

    At what time of the year is Best Western Papilio Hotel most popular?

    Best Western Papilio Hotel's most popular month where verified tourists have stayed the most is in May.

    What is the average rating that past Couples' have given to Best Western Papilio Hotel?

    Past couple travelers that have stayed at this property have given Best Western Papilio Hotel an average rating of 8.8. You can look up on more detailed customer testimonials, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that past Families with older children have given to Best Western Papilio Hotel?

    Past families with older children that have stayed at this property have given Best Western Papilio Hotel an average rating of 8.6. You can look into more specific customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

    More about Best Western Papilio Hotel

    More about Best Western Papilio Hotel

    Experience Comfort and Convenience at Best Western Papilio Hotel

    Welcome to Best Western Papilio Hotel, a 3.5 star hotel located in the vibrant city of Surabaya, Indonesia. With its prime location and excellent amenities, this hotel is the perfect choice for both business and leisure travelers. As you step into the hotel, you will be greeted by a modern and stylish lobby, setting the tone for your stay. Best Western Papilio Hotel offers a seamless check-in experience, with check-in time starting from 02:00 PM. Whether you are arriving early or late, the friendly and professional staff will ensure a smooth and hassle-free check-in process. Built in 2015, Best Western Papilio Hotel boasts 226 well-appointed rooms, providing a comfortable and relaxing retreat after a long day of exploring the city. Each room is tastefully decorated with modern furnishings and features all the amenities you need for a pleasant stay. The hotel was last renovated in 2015, ensuring that the facilities are up-to-date and in excellent condition. Conveniently located just 4 km from the city center, Best Western Papilio Hotel offers easy access to Surabaya's top attractions, shopping malls, and business districts. If you are flying in, the hotel is only a short 15-minute drive from the airport, making it a convenient choice for travelers. Families traveling with children will appreciate the hotel's child policy. Best Western Papilio Hotel allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for a family vacation. The hotel also offers various facilities and services to cater to the needs of families, ensuring a comfortable and enjoyable stay for everyone. Experience comfort, convenience, and exceptional service at Best Western Papilio Hotel. Book your stay now and make the most of your visit to Surabaya, Indonesia.





    Stay Active at Best Western Papilio Hotel's Sports Facilities

    Best Western Papilio Hotel in Surabaya, Indonesia, offers an array of sports facilities to keep you active and energized during your stay. Dive into relaxation at the hotel's indoor pool, where you can take a refreshing swim or simply unwind by the water's edge. The pool's tranquil ambiance provides the perfect setting for a leisurely dip or an invigorating workout. For those looking to maintain their fitness routine, the hotel also offers a free fitness center equipped with state-of-the-art exercise machines and equipment. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape. With its modern facilities and welcoming atmosphere, the fitness center at Best Western Papilio Hotel ensures that you can prioritize your health and wellness even when away from home. So, make the most of your stay and indulge in a rejuvenating swim or an invigorating workout at Best Western Papilio Hotel's exceptional sports facilities.

    Convenience Facilities at Best Western Papilio Hotel

    Experience a seamless stay at Best Western Papilio Hotel with its array of convenience facilities. From the moment you step foot in the hotel, you'll be greeted by a team of attentive staff ready to cater to your needs. With 24-hour room service, you can indulge in delectable meals or snacks at any time of the day, ensuring your cravings are satisfied whenever they strike. The hotel also offers laundry service and dry cleaning, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, there is express check-in/check-out, ensuring a hassle-free and efficient process. Safety deposit boxes are available to store your valuable belongings securely, providing peace of mind during your stay. Stay connected with the complimentary Wi-Fi in all rooms and public areas, allowing you to easily browse the web or catch up on work. The concierge is readily available to assist you with any inquiries or recommendations, ensuring you make the most of your time in Surabaya. Additionally, luggage storage is provided, allowing you to explore the city without the burden of your belongings. With daily housekeeping, you can expect a clean and comfortable room throughout your stay. Best Western Papilio Hotel truly offers a range of convenience facilities to enhance your experience and make your stay in Surabaya a memorable one.

    Convenient Transport Facilities at Best Western Papilio Hotel

    At Best Western Papilio Hotel, we understand the importance of convenient transport options for our guests. Whether you are planning to explore the vibrant city of Surabaya or simply need a hassle-free way to get around, we have you covered. Our hotel offers a range of transport facilities to suit your needs. For those looking to embark on exciting tours and explore the city's attractions, our ticket service is available to assist you in securing your tickets. If you prefer to have your own transportation, we have a car hire service that allows you to conveniently explore Surabaya at your own pace. Additionally, we provide a car park onsite for guests who choose to drive. With our self-parking option, you can rest assured that your vehicle will be safe and secure throughout your stay. Best of all, our car park is free of charge, allowing you to save on parking fees. For those who prefer not to drive, our shuttle service is available to transport you to and from various destinations in Surabaya. With our comprehensive transport facilities, getting around the city has never been easier at Best Western Papilio Hotel.





    Delicious Dining Experiences at Best Western Papilio Hotel

    Indulge in a variety of delightful dining options at Best Western Papilio Hotel in Surabaya, Indonesia. With a range of dining facilities available, guests are guaranteed a memorable culinary experience throughout their stay. Start your day on a high note with a scrumptious breakfast buffet at the hotel's restaurant. Enjoy a wide selection of both local and international dishes, ensuring there is something to satisfy every palate. For those seeking a more relaxed dining experience, room service is available 24 hours a day, allowing you to enjoy delicious meals in the comfort of your own room. In addition to the restaurant and room service, Best Western Papilio Hotel also offers a shared kitchen facility for guests who prefer to prepare their own meals. This convenient amenity is perfect for those who enjoy cooking or have specific dietary requirements. With daily housekeeping services, you can rest assured that the kitchen will always be clean and ready for use. Whether you choose to dine at the hotel's restaurant, order room service, or make use of the shared kitchen, you can expect nothing but the finest quality and flavors at Best Western Papilio Hotel.

    Comfort and Variety: Best Western Papilio Hotel's Room Offerings

    Best Western Papilio Hotel in Surabaya, Indonesia offers a wide range of comfortable and stylish rooms to suit every traveler's needs. From spacious Deluxe Rooms with Queen Beds to cozy Superior Rooms with Twin Beds, there is something for everyone. For those who prefer a smoking room, the hotel offers a choice of 1 Queen Bed or 2 Single Beds. These rooms provide a generous space of 28 square meters, ensuring a relaxing stay. Alternatively, non-smokers can opt for the Deluxe Rooms with Queen Beds or Twin Beds, which offer a comfortable and smoke-free environment. Booking these rooms on Agoda not only guarantees a hassle-free experience, but also ensures the best prices available. With Agoda's competitive rates and easy-to-use platform, travelers can easily find and secure their ideal room at Best Western Papilio Hotel. So whether you're traveling for business or leisure, make your reservation on Agoda and enjoy a comfortable and affordable stay at Best Western Papilio Hotel.

    Discover the Vibrant Neighborhood of Rungkut in Surabaya

    Located in the bustling city of Surabaya, Indonesia, the Best Western Papilio Hotel offers a prime location in the vibrant neighborhood of Rungkut. This area is known for its lively atmosphere, diverse culinary scene, and convenient access to various attractions and amenities. Rungkut is a popular choice for travelers seeking a dynamic and authentic experience in Surabaya. The neighborhood is home to numerous shopping malls, including the Galaxy Mall and Royal Plaza, where visitors can indulge in retail therapy and find everything from local handicrafts to international brands. Food enthusiasts will be delighted by the wide array of dining options available in Rungkut, ranging from traditional Indonesian street food to international cuisine. In addition to its shopping and dining offerings, Rungkut also boasts several entertainment venues, such as cinemas and karaoke lounges, ensuring that there is never a dull moment for visitors. For those looking to explore the cultural side of Surabaya, the House of Sampoerna museum is just a short distance away. This museum provides a fascinating insight into the city's history and the tobacco industry that once thrived in the area. Whether you're a shopaholic, a food lover, or a culture enthusiast, Rungkut has something to offer for everyone. With its vibrant atmosphere and convenient location, it's no wonder that this neighborhood is a favorite among travelers visiting Surabaya. Book your stay at the Best Western Papilio Hotel and immerse yourself in the lively charm of Rungkut.

    Convenient Airport Transfers to Best Western Papilio Hotel

    Welcome to Best Western Papilio Hotel, located in the vibrant city of Surabaya, Indonesia. Whether you are traveling for business or leisure, we understand the importance of a smooth and hassle-free journey. That's why we provide convenient airport transfers to ensure your arrival and departure are as seamless as possible. If you are flying into Surabaya, the nearest airport is Juanda International Airport, located approximately 10 kilometers away from Best Western Papilio Hotel. To reach the hotel, you have several transportation options. The quickest and most convenient way is to take a taxi from the airport. Taxis are readily available outside the terminal and offer a comfortable and efficient mode of transportation. The journey to Best Western Papilio Hotel takes around 20 minutes, depending on the traffic. Alternatively, if you prefer public transportation, you can take the Damri Airport Bus. The Damri Airport Bus is a reliable and affordable option that operates between Juanda International Airport and various destinations in Surabaya, including Rungkut where Best Western Papilio Hotel is situated. The bus service runs at regular intervals and provides a cost-effective way to reach the hotel. From the bus stop, it is just a short walk or taxi ride to Best Western Papilio Hotel. At Best Western Papilio Hotel, we strive to make your stay comfortable and convenient from the moment you arrive. Our dedicated staff is always ready to assist with any transportation arrangements you may need, ensuring a stress-free experience. Book your stay with us today and enjoy the warm hospitality and excellent amenities that Best Western Papilio Hotel has to offer.

    Discover Surabaya's Vibrant Landmarks and Attractions near Best Western Papilio Hotel

    Best Western Papilio Hotel is ideally located near several prominent landmarks and attractions, offering guests a chance to explore the vibrant city of Surabaya. Just a short distance away from the hotel, visitors can marvel at the architectural beauty of Masjid Nasional Al Akbar Surabaya. This grand mosque is a sight to behold, with its towering minarets and intricate design, making it a must-visit for those interested in Islamic culture and history. For a day of fun-filled entertainment, guests can head to Suroboyo Carnival Park. This amusement park offers a wide range of thrilling rides, games, and attractions for visitors of all ages. From roller coasters to water slides, there is something for everyone to enjoy at this exciting destination. Additionally, the hotel is conveniently located near various healthcare facilities such as Puskesmas Pembantu Kebraon, Yakaya, and Klinik Utama El Shafi. Guests can rest assured knowing that medical assistance is easily accessible during their stay. For those in need of basic amenities and medication, Apotek K24 Pandugo is just a stone's throw away from the hotel. This pharmacy offers a wide selection of over-the-counter medicines, personal care products, and health supplements. Whether you're looking to explore Surabaya's cultural landmarks or enjoy a day of family-friendly entertainment, Best Western Papilio Hotel's surrounding landmarks and attractions offer a diverse range of experiences for every traveler.

    Convenient Public Transport Stations near Best Western Papilio Hotel

    Located in the vibrant city of Surabaya, Best Western Papilio Hotel offers easy access to several public transport stations, making it convenient for guests to explore the city and its surroundings. The hotel is situated near Jemursari, Margorejo, Kertomenanggal, and Wonokromo Railway Station, providing guests with various transportation options. Jemursari is a nearby public transport station that offers easy connections to different parts of Surabaya. From here, guests can easily reach popular attractions such as Taman Bungkul, Surabaya Zoo, and the Grand City Mall. The station is well-connected to other parts of the city, allowing guests to explore Surabaya's vibrant street food scene, shopping districts, and cultural landmarks. Margorejo is another convenient public transport station near the hotel. From here, guests can easily access the Surabaya Carnival Night Market, a bustling market known for its wide variety of local street food and entertainment options. The station is also well-connected to other parts of the city, making it easy for guests to explore Surabaya's historical sites, such as the House of Sampoerna and the Heroes Monument. Kertomenanggal is a nearby public transport station that provides easy access to Surabaya's central business district. From here, guests can easily reach popular shopping centers like Tunjungan Plaza and Surabaya Town Square. The station is also well-connected to other parts of the city, allowing guests to explore Surabaya's vibrant nightlife and entertainment options. Wonokromo Railway Station is another convenient option for guests staying at Best Western Papilio Hotel. From here, guests can easily travel to nearby cities and towns, such as Malang and Mojokerto. The station also offers connections to Surabaya's main bus terminal, enabling guests to explore other parts of Java Island. With its close proximity to Jemursari, Margorejo, Kertomenanggal, and Wonokromo Railway Station, Best Western Papilio Hotel is the ideal choice for travelers looking for convenient and accessible public transport options in Surabaya. Whether guests are here for business or leisure, they can easily explore the city and its surroundings with ease.

    A Culinary Adventure Awaits at Best Western Papilio Hotel

    Surabaya is known for its vibrant food scene, and guests at Best Western Papilio Hotel are in for a treat. Just steps away from the hotel, you'll find a plethora of dining options to satisfy every craving. Indulge in the mouthwatering Japanese dishes at Mr Sumo - Merr or savor the crispy and flavorful Bebek Goreng Palupi Rungkut. Mie Mapan is a must-visit for noodle lovers, while Bebek Goreng Harissa offers delectable fried duck dishes. For those craving cheesy goodness, Richeese Factory - Rungkut Madya is the place to be. Ayam Geprek Mr Suprek UPN is renowned for its spicy chicken dishes, while Agis Restaurant offers a wide range of local and international cuisine. Merr Kayu Manis Restaurant is perfect for those seeking authentic Indonesian flavors, and DIMSUM & SUKI XL 'Xtra Lezat' serves up delicious dim sum and hot pot dishes. Last but not least, don't miss out on the fiery and flavorful dishes at Waroeng Spesial Sambal 'SS' Rungkut. With such a diverse range of restaurants just a stone's throw away, guests at Best Western Papilio Hotel are spoilt for choice when it comes to dining options.

    Shop till you drop at Surabaya's vibrant shopping landmarks

    Best Western Papilio Hotel is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away is the City of Tomorrow Mall, where you can indulge in a day of retail therapy with its wide range of local and international brands. If you're looking for unique souvenirs or traditional Indonesian batik, a visit to Rumah Batik Jawa Timur is a must. For a taste of Surabaya's vibrant night scene, head to the Surabaya Carnival Night Market, where you can browse through a variety of stalls selling everything from clothing to street food. Other nearby shopping destinations include CITO Shopping Mall, Maspion Square, Darmo Trade Center, Royal Plaza Surabaya, City of Tomorrow (CITO), and Marina Plaza. With so many shopping options right at your doorstep, you'll never run out of places to explore and discover in Surabaya.

    Affordable Luxury at Best Western Papilio Hotel

    Experience the perfect blend of comfort, convenience, and affordability at Best Western Papilio Hotel in Surabaya, Indonesia. With an average room price of just $41, this hotel offers exceptional value for money, making it an ideal choice for both business and leisure travelers. Compared to the average price of a hotel room in Surabaya, which stands at $28, Best Western Papilio Hotel provides luxurious accommodation at an incredibly competitive rate. Whether you're visiting Surabaya for a short getaway or an extended stay, you can enjoy all the modern amenities and personalized service without breaking the bank. From spacious and elegantly furnished rooms to a range of on-site facilities including a fitness center, swimming pool, and a selection of dining options, Best Western Papilio Hotel ensures that every guest's stay is comfortable and enjoyable. With its strategic location in the heart of the city, guests can easily explore Surabaya's vibrant attractions and experience the rich cultural heritage it has to offer. Book your stay at Best Western Papilio Hotel today and indulge in the perfect combination of luxury and affordability in Surabaya.

    Excellent Service and Clean Rooms

    Best Western Papilio Hotel in Surabaya, Indonesia, has received rave reviews from its satisfied guests. With its excellent service and clean rooms, it's no wonder that guests are eager to return. The friendly and helpful staff ensure that every guest feels welcome and taken care of. The hotel's location is also a standout feature, with easy access to nearby attractions and amenities. The rooms are impeccably clean, providing a comfortable and relaxing environment for guests to unwind after a long day of exploring the city. Additionally, the hotel's delicious breakfast options and well-maintained facilities, such as the gym and swimming pool, add to the overall positive experience. Whether you're traveling for business or leisure, Best Western Papilio Hotel is highly recommended for its exceptional service, cleanliness, and convenient location.

    Exceptional Customer Ratings at Best Western Papilio Hotel

    Best Western Papilio Hotel in Surabaya, Indonesia has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an overall rating of 8.7, guests have consistently praised the hotel for its outstanding value, excellent facilities, and exceptional cleanliness. One of the standout features of Best Western Papilio Hotel is its exceptional value for money. With a rating of 8.8 for value, guests have consistently highlighted the affordable rates and the high-quality amenities provided by the hotel. Whether you're traveling for business or leisure, you can enjoy a comfortable and luxurious stay without breaking the bank. The hotel's facilities have also received high praise from guests, with a rating of 8.6. From the moment you step into the hotel, you'll be impressed by the modern and well-maintained facilities. Whether you're looking to relax by the pool, work out at the fitness center, or indulge in a rejuvenating spa treatment, Best Western Papilio Hotel has everything you need to make your stay unforgettable. In addition to its value and facilities, the hotel's cleanliness has also been highly rated, with a score of 8.9. Guests have consistently commented on the immaculate condition of the rooms and public areas, ensuring a comfortable and hygienic stay. The hotel's commitment to cleanliness is evident in every aspect, from the spotless bathrooms to the fresh linens and towels. With such exceptional customer ratings, it's no wonder that Best Western Papilio Hotel is a top choice for travelers visiting Surabaya. Whether you're seeking a budget-friendly stay, top-notch facilities, or a spotless environment, this hotel has it all. Book your stay at Best Western Papilio Hotel and experience the exceptional service and quality that have made it a favorite among guests.

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    Amenities and facilities

    Excellent
    Facilities

    8.6

    Most talked about facilities

    Breakfast

    53 mentions

    Housekeeping

    45 mentions

    Food & Dining

    17 mentions

    Swimming Pool

    11 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Swimming pool [indoor]
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Breakfast [continental]
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Shared kitchen
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    Access
    • CCTV in common areas
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Shuttle service

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    Restaurants on site
    Mariposa
    • Cuisine: American, Asian, Indonesian
    • Menu: Buffet, A-la-carte

    Location

    176-178 Jl. Ahmad Yani, Rungkut, Surabaya, Indonesia, 60235
    Excellent
    Location

    8.6

    Airports
    • Juanda International Airport (SUB)
      8.3 km
    • Abdul Rachman Saleh Airport (MLG)
      67.4 km
    Public transportation
    • Jemursari
      250 m
    • Kertomenanggal
      1.1 km
    Hospital or clinic
    • Posyandu Balita Kuncup Harapan VIII
      640 m
    Shopping
    • Tunjungan Plaza
      7.6 km
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Masjid Nasional Al Akbar Surabaya
      1.7 km
    • Surabaya's Zoo
      3.9 km
    • Surabaya Town Square
      4.1 km
    • Bungkul Park
      4.6 km
    • Monkasel (Submarine Monument)
      6.9 km
    • Tunjungan Plaza
      7.6 km
    • Tugu Pahlawan
      9.5 km
    • Suramadu National Bridge
      9.6 km
    • Pakuwon Food Festival
      10.1 km
    • Sampoerna Museum
      11.1 km
    Nearby landmarks
    • Jemursari
      250 m
    • Taman Pelangi
      400 m
    • Posyandu Balita Kuncup Harapan VIII
      640 m
    • Rumah Sakit Mata Masyarakat Jawa Timur
      730 m
    • Rumah Sakit Bhayangkara HS Samsoeri Mertojoso
      760 m
    • Kertomenanggal
      1.1 km
    • Posyandu Melati 5
      1.1 km
    • University Petra
      1.2 km
    • Puskesmas Jemursari
      1.3 km
    • Posyandu Lanjut Usia
      1.3 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 1 year(s).

    Infant 1-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Children 6-12 years old will be charged IDR 65.000 for breakfast when using existing bed.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until00:00
    Getting around
    • Airport transfer fee240000 IDR
    • Distance from city center4 km
    • Travel time to airport (minutes)15
    Extras
    • Breakfast charge (unless included in room price)130000 IDR
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors36
    • Number of restaurants1
    • Number of rooms 226
    • Year property opened2015
    • Most recent renovation2015
    Parking
    • Daily parking fee0 IDR

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Reviews of Best Western Papilio Hotel from real guests

    8.6
    Cleanliness8.9
    Service8.8
    Value for money8.8
    Facilities8.6
    Location8.6
    Room comfort and quality8.4
    High score for Surabaya
    Rating
    9+ Exceptional (399)
    8-9 Excellent (133)
    7-8 Very Good (223)
    6-7 Good (58)
    <6 Below Expectation (77)
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    Room Type
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    Showing 890 verified guest comments
    12345
    10.0
    Exceptional
    Nursyahirah from Malaysia
    Business traveler
    Deluxe Room with Twin Bed Non Smoking
    Stayed 3 nights in May 2023

    The Best!”

    It was my first time staying in Surabaya and I felt grateful I chose to stay in Best Western Papilio Hotel. Helpful staff, great breakfast, and the room was clean too. The only thing that I want to complain is the TV always lost its signal. Hope it can be improved in future.

    Reviewed May 08, 2023
    9.6
    Exceptional
    Andry from Indonesia
    Family with young children
    Superior Room with Twin Bed Non Smoking
    Stayed 1 night in April 2023

    Food”

    The breakfast food is average in taste. The juice is bland. The fish congee is also not good. Please maintain the quality of the breakfast. Ordering 3 rooms with breakfast is a bit disappointing. The restaurant design is also not pleasing to the eye. It needs renovation in my opinion. For everything else, I give 5 stars.

    Reviewed May 11, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    A-t from Indonesia
    Family with young children
    Deluxe Room with Twin Bed Non Smoking
    Stayed 1 night in January 2023

    Very good hotel”

    No regrets staying here, the hotel is very comfortable, the staff are friendly, and the swimming pool is clean. Unfortunately, the bathroom near the pool seems to be not well-maintained, the soap is empty and there is a bad smell. But overall, the hotel is good. Thank you.

    Reviewed January 29, 2023
    Auto-translated through generative A.I.
    10.0
    Exceptional
    nadia from Indonesia
    Group
    Deluxe Room with Twin Bed Non Smoking
    Stayed 1 night in September 2022

    Exceptional”

    clean room, helpful staffs. bathroom lamp is a bit dim, various choice for breakfast but the taste is kind of so so. location is good right on surabaya main road, there's fast food and coffee chain below so if you are hungry. overall a good stay

    Reviewed September 23, 2022
    10.0
    Exceptional
    Moh from Indonesia
    Solo traveler
    Deluxe Room with Twin Bed Non Smoking
    Stayed 1 night in December 2022

    Really rekomend ”

    This my 3rd time stay here, I fell so comfortable and nice facility, 20 minutes to juanda airport and easy to find online taxi, hope soon I can come back again for staycation in this hotel

    Reviewed January 05, 2023
    12345
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