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Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton
Jumana Bali Ungasan Resort managed by Hilton

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8.5

Excellent

782 reviews

782 reviews

View26
Housekeeping9
Breakfast7
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Uluwatu Temple 8.3 km
Nusa Dua Beach 9.8 km
Waterbom Bali 12.9 km
Kuta Beach 12.9 km
Seminyak Beach 17.2 km
Sanur Beach 17.7 km
Tanah Lot Temple 26.0 km
Sacred Monkey Forest Sanctuary 37.7 km
Campuhan Ridge Walk 39.3 km
Tegallalang Rice Terrace 47.4 km
Nearby landmarks
Ju Ma Na Restaurant & Bar 430 m
green ball 1.3 km
pak Agung healer 1.3 km
Gym Beem 1.8 km
Topan Beach 2.0 km
Jimbaran Hills Activity Valley 2.4 km
Pandawa Beach 2.5 km
close. private resort 2.6 km
Bukit Lempuyang 2.6 km
Nusa Surfshop 2.9 km
2021

Jumana Bali Ungasan Resort managed by Hilton

Jl. Melasti, Ungasan, Kec. Kuta Sel., Kabupaten Badung,, Uluwatu, Bali, Indonesia, 80364 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Uluwatu part of Bali, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sacred Monkey Forest Sanctuary. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent view

Staff Vaccination
Hygiene Plus
Wellness
96% of staff fully vaccinated

96% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.1
Distance to city center28 km
Location rating7.9
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport10.8 km

Rooms available at Jumana Bali Ungasan Resort managed by Hilton

Exceptional
Room comfort & quality

9.2

Two Bedrooms Pool Villa Cliff Edge Ocean View
...
  • Partial ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
One Bedroom Pool Villa Cliff Edge Ocean View
...
  • Partial ocean view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Two Bedrooms Pool Villa Garden View
...
  • Garden view
  • Balcony/terrace
  • 2 single beds and 1 king be...
Enter dates to see prices
Jumana Villa
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Two Bedrooms Pool Villa Premier Ocean View
...
  • Partial ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Two Bedrooms Pool Villa Ocean View
...
  • Partial sea view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
One Bedroom Pool Villa Ocean View
...
  • Partial sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
One Bedroom Pool Villa Premier Ocean View
...
  • Partial ocean view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
One Bedroom Pool Villa Garden View
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
VILLA Presidential (3 Bedroom)
...
    Enter dates to see prices

    Frequently asked questions

    Does Jumana Bali Ungasan Resort managed by Hilton have a hot tub?

    A hot tub is one of the facilities available at Banyan Tree Ungasan Hotel.

    What time is check-in and check-out at Jumana Bali Ungasan Resort managed by Hilton?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 29 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Jumana Bali Ungasan Resort managed by Hilton has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Jumana Bali Ungasan Resort managed by Hilton?

    Wake up to a great continental breakfast at Jumana Bali Ungasan Resort managed by Hilton. Children can enjoy breakfast offered with an additional charge of 263175 IDR if not included in the room rate.

    What are my dining options at Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton features an on-site restaurant for your dining convenience.

    What is the smoking policy at Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton is located in Uluwatu, famous for good restaurants such as Palmilla Bali, Karma Beach Bali Restaurant and Di Mare Restauarant.

    What popular shopping places are close to Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton is located in Uluwatu area which features shopping places such as Nusa Surfshop and Poema Bali.

    What are popular attractions near Jumana Bali Ungasan Resort managed by Hilton?

    Guests at Jumana Bali Ungasan Resort managed by Hilton can easily visit Uluwatu Temple, Garuda Wisnu Kencana Cultural Park and Vishnu Statue located in the Uluwatu area.

    What popular beaches are close to Jumana Bali Ungasan Resort managed by Hilton?

    Guests at Jumana Bali Ungasan Resort managed by Hilton can easily visit Pandawa Beach, Padang Padang Beach and Dreamland Beach in the Uluwatu area.

    What popular natural sightseeing spots are close to Jumana Bali Ungasan Resort managed by Hilton?

    Jumana Bali Ungasan Resort managed by Hilton is located in the Uluwatu area, which is famous for natural sightseeing destinations such as Bukit Lempuyang, Canoe Rental and Gunung Ungasan.

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    Explore the neighborhood

    What people love about Jumana Bali Ungasan Resort managed by Hilton

    • 8

      Very good

      "The Villas are great."

      Peter

      |

      September 24, 2022

    • 9.2

      Exceptional

      "Best stay at Jumana Bali Ungasan with the children."

      Rohaiza

      |

      September 18, 2022

    • 8.4

      Excellent

      "The food was also amazing, we got a floating breakfast for one morning and went to the buffet for another one."

      Umur

      |

      August 30, 2022

    Overall rating:

    8.5

    Excellent
    782 reviews
    Cleanliness
    9.0
    Facilities
    8.6
    Location
    7.9
    Read all reviews >
    What travelers say they love:
    Nice breakfast with the floating basket delivered to my room...
    Joshua from Indonesia
    Family with older children
    More about Jumana Bali Ungasan Resort managed by Hilton

    More about Jumana Bali Ungasan Resort managed by Hilton

    Jumana Bali Ungasan Resort managed by Hilton

    Enjoy all the sightseeing options of Bali with a stay at Jumana Bali Ungasan Resort managed by Hilton.
    Jumana Bali Ungasan Resort managed by Hilton provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Bali.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Jumana Bali Ungasan Resort managed by Hilton include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
    The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Jumana Bali Ungasan Resort managed by Hilton offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the hot tub. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
    For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


    Around the property

    Visit the sights and local attractions of Bali during your stay at the hotel. Sit on the sand or sip a drink in leisure at Kuta Beach located 13.8 km away.

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    Amenities and facilities
    Excellent
    Facilities

    8.6

    Most talked about facilities

    Food & Dining

    22 mentions

    Swimming Pool

    22 mentions

    Breakfast

    13 mentions

    View

    12 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Danish
    • French
    • German
    • Indonesian
    • Japanese
    • Korean
    • Malay
    • Spanish

    Outdoor

    • Bicycles

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • On-site entertainment
    • Private beach
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tours
    • Yoga room

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • BBQ facilities
    • Bottle of water
    • Fruits/snacks
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Chapel
    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Infirmary
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Shrine
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Family room
    • Kids meal
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Adapter
    • Additional bathroom
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Balcony/terrace
    • Bathrobes
    • Bathroom phone
    • Bathtub
    • Carpeting
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Concierge
    • Desk
    • Dining table
    • Dishwasher
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Free welcome drink
    • Fruits/snacks
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Internet access – wireless
    • Kitchenette
    • Microwave
    • Mini bar
    • Mirror
    • Non-smoking
    • Outdoor furniture
    • Pajamas
    • Pool facilities
    • Private bathroom
    • Private entrance
    • Private pool
    • Radio
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Separate dining area
    • Separate living room
    • Shower
    • Slippers
    • Smoke detector
    • Smoking allowed
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • TV [in bathroom]
    • Umbrella
    • Wake-up service
    • Whirlpool bathtub
    • Wi-Fi [free]
    • Window
    • Wine glasses
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • American
    • Continental
    • Vegetarian
    Restaurants on site

    Ju-Ma-Na Restaurant

    • Cuisine: French
    • Menu: Buffet

    Bambu Restaurant

    • Cuisine: Asian, Indonesian, Local
    • Menu: Buffet
    Location
    Jl. Melasti, Ungasan, Kec. Kuta Sel., Kabupaten Badung,, Uluwatu, Bali, Indonesia, 80364
    Very good
    Location

    7.9

    Airports

    • Ngurah Rai International Airport (DPS)
      10.8 km 37 min drive
    • Banyuwangi Airport (BWX)
      107.7 km

    Hospital or clinic

    • pak Agung healer
      1.3 km

    Shopping

    • Bali Collection
      9.1 km

    Convenience store

    • Circle K
      2.9 km 15 min drive
    What's nearby

    Popular landmarks

    • Uluwatu Temple
      8.3 km
    • Nusa Dua Beach
      9.8 km
    • Waterbom Bali
      12.9 km
    • Kuta Beach
      12.9 km
    • Seminyak Beach
      17.2 km
    • Sanur Beach
      17.7 km
    • Tanah Lot Temple
      26.0 km
    • Sacred Monkey Forest Sanctuary
      37.7 km
    • Campuhan Ridge Walk
      39.3 km
    • Tegallalang Rice Terrace
      47.4 km

    Nearby landmarks

    • Ju Ma Na Restaurant & Bar
      430 m
    • green ball
      1.3 km
    • pak Agung healer
      1.3 km
    • Gym Beem
      1.8 km
    • Topan Beach
      2.0 km
    • Jimbaran Hills Activity Valley
      2.4 km
    • Pandawa Beach
      2.5 km
    • close. private resort
      2.6 km
    • Bukit Lempuyang
      2.6 km
    • Nusa Surfshop
      2.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee29 IDR
    • Distance from city center28 km
    • Travel time to airport (minutes)45

    The property

    • Number of bars/lounges1
    • Number of restaurants1
    • Number of rooms 73
    • Room voltage220
    • Year property opened2009
    Property announcements

    Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 5, 2011 | March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

    Nyepi Day

    Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
    Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

    Jumana Bali Ungasan Resort is currently managed by Hilton as it undergoes a refurbishment prior to being rebranded under one of Hilton’s luxury brands. We are doing this is area by area to minimize the impact on our guests. During this period The following areas are affected/ closed:
    - One of the dining venues
    - Bar/lounge
    - Fitness facilities
    - Front desk
    - Lobby
    - Selected guestrooms
    - Swimming pool
    - Kids Club
    - Spa
    The refurbishment process has been start from 30 May 2022 to 31 August 2023 (completion date subject to change).

    Reviews of Jumana Bali Ungasan Resort managed by Hilton from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location7.9
    Room comfort and quality9.2
    Service9.2
    Value for money8.1
    High score for Bali
    Rating
    9+ Exceptional (200)
    8-9 Excellent (121)
    7-8 Very Good (67)
    6-7 Good (28)
    <6 Below Expectation (38)
    Time of the year
    Mar - May (119)
    Jun - Aug (108)
    Sep - Nov (94)
    Dec - Feb (133)
    All guests (669)
    All room types
    All languages

    Show reviews that mention 

    Showing 454 verified guest comments
    12345
    10.0
    Exceptional
    Neha from United Arab Emirates
    Couple
    Stayed 3 nights in January 2019

    5 Star hotel with a 7 Star service - The Best in Bali!”

    The service right from the check in was smooth and one of a kind with a Balinese ceremony and a check in on the lobby couch. The Ocean view room, it was just wow, every detail for customer delight was very well thought from the living room, to the kitchen, dinning table, bedroom and a huge bathroom. Every room is equipped with bose speakers and televisions so you can watch tv or listen to some music while taking a bath tub. The private swimming pool is huge with an amazing Jacuzzi that is accessible from the living room, bedroom or the entrance. What was amazing that they have one of the most elaborate champagne breakfast and best part of the stay was the staff and their service. We stayed at 2 well known five stars in Ubud and Nusa Dua & itwas nothing compared to this property. The massage at the hotel is also a must try. They provide a buggy service within the property and the hotel beach access has breathtaking views with great security & service.

    Reviewed January 25, 2019

    See room deals

    10.0
    Exceptional
    Felicia from Indonesia
    Family with young children
    Stayed 3 nights in November 2020

    Excellent place to stay in bali”

    Very satisfied stay in here, excellent place, beautiful view, big room, nice private pool, friendly and helpful staff, the room very clean, the bed very comfy, everything in here excellent.. we will back in here again soon.. this place very close with melasti beach.. so happy in here.. thank you 👍😊 banyan tree ungasan bali

    Reviewed November 24, 2020

    See room deals

    10.0
    Exceptional
    Yong from Malaysia
    Couple
    Stayed 3 nights in December 2020

    Superb Hospitality”

    Love everything in Banyan Tree Ungasan Bali :) Superb hospitality experience, guest are welcoming by hotel staff/ chef/ waitress/ front desk even driver, very helpful on attending guest's requests. Resort follow straightly SOP during pandemic period, we feel secure & stay comfortably in overall 3 nights stay, no doubt on villa interior & amazing pool side sea view, we will definitely return to Banyan Tree after pandemic time, keep it up :)

    Reviewed December 30, 2020

    See room deals

    10.0
    Exceptional
    Kelly from Australia
    Family with young children
    Stayed 5 nights in April 2019

    Quiet and Relaxing”

    We were impressed by all the staff who knew our names, villa number, breakfast and cocktail order all by the 2nd day. We had a garden villa with a pool and while we had glimpses of the ocean even if we couldnt see the ocean the serenity and privacy was so relaxing. It was just perfect to be able to go out into the hustle of Bali for day adventures and come back to the quiet, calm and peacefulness of Banyan. Nothing was too hard for the staff, Breakfast was yummy and plentiful, the pool bar had a nice vibe to it, and the secluded area on the beach was a nice little touch. We absolutely loved our stay and would do it all again.

    Reviewed April 29, 2019

    See room deals

    10.0
    Exceptional
    ryan from United States
    Couple
    Stayed 2 nights in September 2019

    Honeymoon trip made perfect! Many thanks to Banyan Tree + Cening!”

    Our 2-day stay here was wonderful. We arrived early and were able to sit by the pool and spent the majority of the rest of the day at our villa pool + hot tub. The manager Cening helped us make an amazing experience even better! We booked a lovely dinner at their cliffside restaurant and sat on the outside patio to enjoy Wagyu while admiring the view. An amazing place to spend our honeymoon - highly recommended!!

    Reviewed September 09, 2019

    See room deals

    Dear Ryan Thank you for sharing your wonderful experience with us and our esteemed travelers. I am pleased to read that you had a relaxing experience and that you were impressed by our warm welcome, villa atmosphere and the resort facilities that we offer. We take great pride in providing our guests with unique culinary experiences and memorable spa treatments. I am delighted to know that we have met your expectations and that you have brought a touch of Banyan Tree back to your home. On behalf of Cening and all the team, we certainly look forward to welcoming you back and to enjoy another wonderful experience with us in near future. With my best regards, Alfonso Romero General Manager

    Responded September 12, 2019
    Jumana Bali Ungasan Resort managed by Hilton
    10.0
    Exceptional
    Calista from Indonesia
    Family with young children
    Stayed 2 nights in June 2021

    Great pandemic get away”

    We really enjoyed our 2 nights stay in Jumana. The villa was great and spacious. Private pool was amazingly clean and the size is big enough. Staffs were friendly and super helpful. The public pool was also clean and well maintain. Will definitely come back

    Reviewed July 02, 2021

    See room deals

    10.0
    Exceptional
    WINDY from Indonesia
    Family with young children
    One Bedroom Pool Villa Premier Ocean View
    Stayed 1 night in April 2022

    Excellent”

    Room with ocean view was good n the jacuzzi was everything hahahaha Jumana Resto's so PERFECT Incredible for sunsets ! Minus The coffee maker was broke I asked to get the new one He came after around 5 mins Then another bad thing happened The second one also sme , So .. i called to replaced it Unluckily... i waited for so long almst 2 hrs till i went to check out at 12:00PM. The machine never came to me 😭😭 Sad 😭😭😭

    Reviewed April 18, 2022

    See room deals

    10.0
    Exceptional
    erisyah from Indonesia
    Couple
    Stayed 1 night in November 2020

    Great place! ”

    We got upgraded to ocean view villa. The staff is really nice and the view is stunning. We stay during covid so it feels like the whole entire villa is for ourselves and the villa is really clean. Definitely will come back!

    Reviewed November 28, 2020

    See room deals

    9.6
    Exceptional
    JEFFREY from United States
    Family with young children
    Stayed 4 nights in June 2019

    Pure Escape”

    If you want to get away from it all and have a relaxing vacation where time moves slowly then this is the resort to have it at. This resort is a pure escape from it all. The staff were extremely courteous and accommodating from check-in to departure. The views and assortment of pools, including the one at your private villa, are just perfect. Easy access to the picturesque beach by a short hike or by golf cart. Love the aromas of the oils and incense throughout your villa. Left the welcoming CD of relaxation music playing in the villa throughout my stay as well. Breakfast had everything you needed and was loaded with options and room service provided some nice options when needed. I also ate at a few restaurants and despite the price (you are at an isolated resort after all), I thought they were all great and even the chef at Ju-Ma-Na came out to meet with my wife and I personally. Further, the resort GM, Alfonso, was super pleasant and greeted us every day to see how we were doing.

    Reviewed July 12, 2019

    See room deals

    10.0
    Exceptional
    Joshua from Indonesia
    Family with teens
    Stayed 1 night in October 2020

    Wonderful View Spacious Room”

    Everything is nice, we stayed at the Two Bedroom Villa Cliff Edge Suite, we can hear the sound of the ocean and the view was absolutely amazing. Nice breakfast with the floating basket delivered to my room. Will be definately coming back there.

    Reviewed November 04, 2020

    See room deals

    10.0
    Exceptional
    Joshua from Indonesia
    Family with teens
    Stayed 1 night in October 2020

    Perfect Room”

    Everything is nice, we stayed at the Two Bedroom Villa Cliff Edge Suite, we can hear the sound of the ocean and the view was absolutely amazing. Nice breakfast with the floating basket delivered to my room. Will be definately coming back there.

    Reviewed November 04, 2020

    See room deals

    10.0
    Exceptional
    Ruchika from Singapore
    Family with teens
    Stayed 2 nights in January 2020

    Fantastic stay, great villa!”

    Great stay at the hotel;! We were celebrating a special birthday and the hotel made it all happen seamlessly! Our 2 bedroom villa was also fantastic and food was extremely good (... we're quite a well travelled family and not easily pleased :)

    Reviewed January 28, 2020

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    9.6
    Exceptional
    Lin from South Korea
    Couple
    Stayed 1 night in December 2019

    Everything perfections”

    Booking Banyan Tree could be the best decision for our Bali vacation. Hotel kindly upgraded two villa levels for our anniversary and offered many many little surprises also. Villa is huge with beautiful ocean view and tropical surroundings. Monkey’s occasionally visits were precise. Although Banyan Tree was built 10 years ago, the decorations still looked very contemporary and competitive among fellow villa hotels. (Maybe upgrade technological toilet facilities would be nice but hey, what can I ask for more with this heavenly place) Staffs are helpful kind and generous. The only regret is that I wish I could booked more nights here.

    Reviewed December 30, 2019

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    9.6
    Exceptional
    PAULA from Australia
    Family with teens
    Stayed 3 nights in June 2019

    Paula from Australia”

    Amazing villa almost too big for us,but we loved it ! Loved the beach clean beautiful water and breathtaking view and sunsets! Staff were beautiful helpful informative and attentive! 20 min taxi ride to Ullawatu and other bars restaurants and world class surf Much quieter and less traffic Loved the golf carts!

    Reviewed July 15, 2019

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    9.6
    Exceptional
    Phil from Australia
    Couple
    Stayed 1 night in January 2020

    Absolutely Amazing!”

    This has to be the most spacious and luxury villa we have been in. Everything you could ever want. The private pool and spa is exceptional! The breakfast was high quality and the staff were all friendly. I would come back

    Reviewed January 12, 2020

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    10.0
    Exceptional
    Adri from Indonesia
    Family with young children
    Stayed 2 nights in July 2019

    One of a kind experience ”

    Choose cliff edge room, it’s breathtaking

    Reviewed August 03, 2019

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    Dear Adri Thank you for the high rating and a beautiful review,hopefully we can welcome you back to Banyan Tree Ungasan, Bali in the future. Best regards, Banyan Tree Ungasan, Bali management

    Responded August 20, 2019
    Jumana Bali Ungasan Resort managed by Hilton
    9.2
    Exceptional
    Philipp from Germany
    Couple
    Stayed 4 nights in June 2019

    Such a nice place for relaxing”

    I have been in this Hotel for 4 nights with my girl-friend. The hotel-area is so beautiful and the villas outstanding. You can hear the waves all day, so it seems you are directly at at/in the ocean. The view to the sea and specially from the pool is very nice. But the very best is the service and the people who are working there!! I have been in many 5-Star Hotels/Resorts but this place is like heaven and high-end in service. Thank you for an unforgettable stay.

    Reviewed June 20, 2019

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    9.6
    Exceptional
    YEONHO from South Korea
    Couple
    Stayed 4 nights in August 2019

    Amazing experience ”

    Best hotel experience in my life. friendly and helpful staffs especially -Manager Muhammad Alfan was super helpful and welcome us whenever we go will be back for sure. Thank you Banyan Tree

    Reviewed August 10, 2019

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    Dear YEONHO Thank you for the high rating and a beautiful review,we will definitely share this to Alfan and all of the team. Hopefully we can welcome you back to Banyan Tree Ungasan, Bali in the future. Best regards, Banyan Tree Ungasan, Bali management

    Responded August 20, 2019
    Jumana Bali Ungasan Resort managed by Hilton
    9.6
    Exceptional
    Mutiara from Indonesia
    Couple
    Stayed 2 nights in August 2019

    Absolutely love this hotel”

    Very friendly staff, amazing view, clean and spacious villas.

    Reviewed August 22, 2019

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    Dear Mutiara Thank you for your kind remarks on Trip Advisor and allow me to assure you that Banyan Tree Ungasan’s highest priority is to deliver uncompromising service experience to our valued guests. We look forward to your return soon. Best Regards Banyan Tree Ungasan, Bali team

    Responded August 26, 2019
    Jumana Bali Ungasan Resort managed by Hilton
    9.2
    Exceptional
    marvin from Indonesia
    Couple
    One Bedroom Pool Villa Premier Ocean View
    Stayed 2 nights in January 2022

    Can't Wait To Come Back Again!”

    Upgraded the room to cliff edge villa (218). The best view villa althought there are some minor tree branches is blocking the ocean view. Definitely must have fine dining in Jumana Restaurant. Unfortunately, I'm as Gold Honour Hilton member can't have the previlege, no ppoint rewards, etc. But I'll come back again when this hotel change it's name to LXR Hotel By Hilton around next year.

    Reviewed January 21, 2022

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