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Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel
Palu City Hotel

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5.5

Review score

30 reviews

30 reviews

See map

6.5

Good

Location rating score

Parking
FREE
Nearby landmarks
Rumah Sakit Al-khairaat 370 m
Central Sulawesi Museum 580 m
Rumah Sakit Umum Anutapura 1.2 km
RS Woodward Palu 1.7 km
Transmart 1.8 km
RS Budi Agung 1.9 km
Lapangan Bola Balaroa 1.9 km
Millenium Water Boom 1.9 km
Taman Gedung Juang 1.9 km
Lore Lindu National Park 2.0 km

Palu City Hotel

Street Sis Aljufri No 17, Palu, Palu, Indonesia, 94222 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Check-in [24-hour]

A/C

Room service [24-hour]

Laundry service

Smoking area

Facilities

Car park

Check-in [24-hour]

Room service [24-hour]

Laundry service

Restaurants

Room service

Wi-Fi in public areas

Smoking area

Value for money5.3
Distance to city center1.0 Km
Location rating6.5

Rooms available at Palu City Hotel

Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Superior
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Deluxe
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
Enter dates to see prices
Standard Room
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Palu City Hotel?

      Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel also offers 24-hour check-in.

      How do I get to Palu City Hotel?

      For those who wish to drive their own cars, Palu City Hotel has a car park right on site for maximum convenience. Parking is free for guests.

      What are my dining options at Palu City Hotel?

      To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Palu City Hotel?

      Palu City Hotel does permit smoking in some areas and is not 100% smoke-free.

      What is the closest airport to Palu City Hotel?

      The closest airport to Palu City Hotel is Mutiara Airport, 5.6 km away.

      What restaurants are nearby Palu City Hotel?

      Palu City Hotel’s neighborhood is Palu which includes popular restaurants such as Warung Idaman Mama Jena, resto TABE and Golden Roti.

      What are popular attractions near Palu City Hotel?

      Palu City Hotel is located in Palu area, which is famous for attractions such as Central Sulawesi Museum, Lapangan Bola Balaroa and Millenium Water Boom.

      What popular beaches are close to Palu City Hotel?

      Palu City Hotel is located in the Palu area, which includes Talise Beach, Taman Ria Beach and Tanjung Karang Donggala Beach.

      What popular natural sightseeing spots are close to Palu City Hotel?

      Palu City Hotel is located within Palu, which makes it conveniently close to natural sights including Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve.

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      See map

      Explore the neighborhood

      Overall rating:

      5.5

      Review score
      30 reviews
      Cleanliness
      5.1
      Facilities
      4.6
      Location
      6.5
      Read all reviews >
      More about Palu City Hotel

      More about Palu City Hotel

      Palu City Hotel

      Never miss a single attraction in Palu when staying at Palu City Hotel. Getting around in Palu is easy when staying at this hotel, strategically placed right in the heart of the city. No plan is a great plan. Get to whatever interests you in Palu, conveniently with a stay at Palu City Hotel, just 5.6 km from Mutiara Airport.
      Have a hassle-free trip while enjoying the services and amenities offered by Palu City Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Packing light is possible at Palu City Hotel thanks to the hotel's laundry service keeping your clothes clean.
      Feeling lazy? In-room conveniences like 24-hour room service and room service let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
      Enjoy the services offered at Palu City Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal.


      Dining and things to do

      A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Palu City Hotel has a selection of cuisine types including halal options.


      Reasons to stay here

      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 83% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 81% of accommodations in the city.

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      Amenities and facilities
      Review score
      Facilities

      4.6

      Languages spoken

      • Indonesian

      Internet access

      • Complimentary WIFi in all rooms
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Elevator
      • Laundry service
      • Smoking area

      Access

      • Check-in [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Car park [free of charge]
      • Car park [on-site]

      Available in all rooms

      • A/C
      • Complimentary drinking water
      • Desk
      • Non-smoking
      • Shower
      • TV [flat screen]
      Location
      Street Sis Aljufri No 17, Palu, Palu, Indonesia, 94222
      Good
      Location

      6.5

      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-3 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 4 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from13:00
      • Check-out until12:00

      Getting around

      • Distance from city center1.0 Km
      • Travel time to airport (minutes)20

      The property

      • Number of floors3
      • Number of rooms 30
      • Year property opened2011

      Reviews of Palu City Hotel from real guests

      Provided by verified guests of Agoda
      5.4
      /
      10
      Review score
      Cleanliness5.1
      Facilities4.6
      Location6.5
      Room comfort and quality4.8
      Service5.5
      Value for money5.3
      High score for Palu
      Rating
      9+ Exceptional (0)
      8-9 Excellent (2)
      7-8 Very Good (1)
      6-7 Good (4)
      <6 Below Expectation (14)
      Time of the year
      Mar - May (9)
      Jun - Aug (5)
      Sep - Nov (3)
      Dec - Feb (4)
      All guests (25)
      All room types
      All languages

      Show reviews that mention 

      Showing 21 verified guest comments
      12
      5.0
      William from Indonesia
      Business traveler
      Superior
      Stayed 1 night in June 2015

      Nothing to shout about”

      other hotel is full booked

      basically this hotel is not in the radar for me to book since the rating is low, however since other hotel around palu mall is full so this becomes the next best option. Hotel is standard considering its 1 star hotel, so nothing to expect about it.

      Reviewed June 15, 2015

      See room deals

      4.8
      Kevin from United States
      Business traveler
      Superior Double or Twin Room
      Stayed 4 nights in August 2016

      Worse than I remembered”

      I had stayed in this hotel before, in 2013, but this time it seemed to be less clean and less well-managed than it was before. It took me four times (over two days-- plus I had already let it slide for the first day) requesting that my room be cleaned to get the staff to empty the trash-cans or change the sheets. Even then, to get a fresh towel on my fourth day in the hotel I had to make a special trip to the front desk. Otherwise, this is the epitome of a low-quality regional hotel in Indonesia. Wi-fi only in the lobby, so-so breakfast, decent privacy but also lots of men smoking in all public areas of the hotel. I will not be staying here again.

      Reviewed September 05, 2016

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      5.7
      Rina from Indonesia
      Business traveler
      Superior
      Stayed 2 nights in June 2013

      just fine”

      Bed is fine, staff friendliness is fine, food is fine

      hotel has no elevator, they should had been more flexible by having policy to assign room/s at the first floor for guest/s with special needs

      Reviewed July 14, 2015

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      5.7
      Naomi from United Kingdom
      Solo traveler
      Superior
      Stayed 3 nights in July 2013

      Basic hotel in Palu”

      Tv in room, nothing else

      Were given damp towels on the night we arrived, room was dirty but manager was quite helpful the next day and we were given another room, if you turn the tap on in the wash basin it pours out of the floor, all the rooms do this so the floor ends up soaked, cheap taxi access and day staff were more helpful.

      Reviewed August 01, 2013

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      8.8
      Excellent
      peter from Australia
      Solo traveler
      Stayed 4 nights in March 2016

      v”

      Great view of eclipse had

      Reviewed March 14, 2016

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      7.3
      Very good
      Felix from Australia
      Group
      Stayed 6 nights in March 2016

      Good. Clean.”

      Clean. Great rooftop. Central location

      Very comfortable

      Reviewed March 12, 2016

      See room deals

      4.4
      Subkhan from Indonesia
      Couple
      Deluxe Double or Twin Room
      Stayed 1 night in March 2016

      palu city was not recommended ”

      The staff was so not professional

      Reviewed March 10, 2016

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      2.0
      medy from Indonesia
      Business traveler
      Superior
      Stayed 2 nights in June 2014

      Bad service, bad room, bad location, and bad food”

      I could not sleep well because air conditioner not good

      Reviewed June 28, 2014

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      6.7
      Good
      wenwen from China
      Couple
      Superior
      Stayed 1 night in January 2015

      ok”

      mosque too noisy
      Reviewed January 13, 2015

      See room deals

      6.0
      ARI from Indonesia
      Business traveler
      Deluxe
      Stayed 2 nights in September 2013

      clean, near airport and friendly staff”

      clean, near airport, friendly
      Reviewed October 11, 2013

      See room deals

      5.0
      Dr from Indonesia
      Solo traveler
      Superior
      Stayed 3 nights in October 2012

      it was worth the value. ”

      value, wifi, easy access
      Reviewed March 16, 2013

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      8.8
      Excellent
      Agung from Indonesia
      Business traveler
      Superior
      Stayed 2 nights in March 2020

      bersih”

      lokasi stategis lengkap tp sayang pagi kerja pas di kamar kamar bersih staff masuk kamar beres2....gak ada informasi...

      Reviewed March 26, 2020

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      3.2
      irawan from Indonesia
      Business traveler
      Superior
      Stayed 1 night in January 2017

      Parah!!!”

      Harga hotel tidak sesuai dengan kondisi hotelnya!!!

      Reviewed January 11, 2017

      See room deals

      4.4
      Friday from Indonesia
      Business traveler
      Suite
      Stayed 2 nights in May 2016

      Terlalu mahal tidak sebanding fasilitasnya”

      Kemahalan

      Reviewed May 28, 2016

      See room deals

      6.7
      Good
      Suhardijono from Indonesia
      Solo traveler
      Superior
      Stayed 2 nights in March 2015

      Hotel Palu City letaknya di tengah kota dan bersio”

      Murah, bersih, sarapan enak

      Menginap dengan tenang dan santai

      Reviewed March 25, 2015

      See room deals

      7.0
      Very good
      abdul from Indonesia
      Business traveler
      Superior
      Stayed 1 night in February 2013

      hotel berbiaya rendah di Palu”

      murah, lokasi di pusat kota, akses ke Angkutan Umum

      menyenangkan, dekat ke mana-mana, angkutan umumnya mudah

      Reviewed October 17, 2013

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      6.3
      Good
      ARIFUDDIN from Indonesia
      Business traveler
      Superior
      Stayed 1 night in October 2013

      Kamar sempit & sarapan pagi yang krg memuaskan”

      akses mudah ke pusat kota dan bandara

      Biasa aja, kamar sempit, sarapan pagi yang kurang memadai.

      Reviewed October 07, 2013

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      4.3
      obed from Indonesia
      Business traveler
      Superior
      Stayed 1 night in May 2013

      kurang memuaskan”

      lokasi di tengah kota
      Reviewed June 09, 2013

      See room deals

      3.7
      DANI from Indonesia
      Business traveler
      Superior
      Stayed 1 night in March 2013

      Terpaksa, karena penuh semua”

      dekat kota, parkir nyaman, murah

      masalah ketika check in, ada tamu lain dengan nomor kamar yang sama. selebihnya adalah lumayan nyaman karena hotel ini dekat dengan pusat kota dan bandar

      Reviewed May 23, 2013

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      6.0
      Hendro from Indonesia
      Business traveler
      Superior
      Stayed 1 night in December 2012

      Fasilitas perlu ditingkatkan”

      Kebersihan

      Untuk hrga sewa dgn fasilitas yg ditrima cukup sepadan.ukuran kamar cukup luas, kebersihan dan ketenangan juga cukup baik.hanya saja fasilitas wi-fi yg perlu ditingkatkan karena di lantai 3 wi-fi sudah tidak berfungsi jadi tamu harus turun di lobi untuk mendpatkan fasilitas wi-fi, cukup merepotkan

      Reviewed January 06, 2013

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      12
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