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Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center
Novotel Manado Golf Resort & Convention Center

Removed from saved list

7.8

Very good

877 reviews

877 reviews

Housekeeping9
View6
Swimming Pool4
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Water Park Griya Paniki Indah Manado 2.1 km
Tunan Waterfall 8.4 km
Soekarno Bridge 8.9 km
Kienteng Ban Hian Kong 8.9 km
Museum Negeri Propinsi Sulawesi Utara 9.1 km
Manado Souvenir 12.0 km
Jesus Blesses 12.2 km
Malalayang Beach 15.3 km
Bunaken National Park 21.4 km
Nearby landmarks
Kimia 1.0 km
telaga 1.1 km
Water Park Griya Paniki Indah Manado 2.1 km
Bongkone Makawetik 2.6 km
Sam Ratulangi International Airport 2.6 km
Kamiafarma 3.8 km
Hypermart 3.9 km
Giant 5.3 km
Bongkone Doupasu 6.6 km
PUSTU MALENDENG 7.1 km

Novotel Manado Golf Resort & Convention Center

Jalan A.A Maramis Kayuwatu Kairagi II North Sulawesi, Samratulangi Airport, Manado, Indonesia, 95254 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Samratulangi Airport part of Manado, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bunaken National Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Daily cleaning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Kids club

Golf course [on-site]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money7.9
Location rating7.8
Nearest airportSam Ratulangi International Airport (MDC)
Distance to airport2.6 km

Rooms available at Novotel Manado Golf Resort & Convention Center

Very good
Room comfort & quality

7.8

Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 queen bed
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Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Deluxe Junior Suite with 1 kingsize bed
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed
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Deluxe Junior Suite
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed
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Other
...
  • Room size: 54 m²/581 ft²
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JUNIOR SUITE Deluxe Junior Suite with 1 kingsize bed
...
  • Room size: 54 m²/581 ft²
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Superior Room(Sweet)
...
  • Balcony/terrace
  • Shower
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Deluxe Room(Sweet)
...
  • Balcony/terrace
  • Shower
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Room Assigned on Arrival
...
  • Balcony/terrace
  • Shower
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Frequently asked questions

What time is check-in and check-out at Novotel Manado Golf Resort & Convention Center?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Novotel Manado Golf Resort & Convention Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Novotel Manado Golf Resort & Convention Center has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manado with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Novotel Manado Golf Resort & Convention Center?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Manado Golf Resort & Convention Center. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center features an on-site restaurant for your dining convenience.

Can special events be hosted at Novotel Manado Golf Resort & Convention Center?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Novotel Manado Golf Resort & Convention Center?

Travel by air is easy with Sam Ratulangi International Airport only 2.5 km away from Novotel Manado Golf Resort & Convention Center.

What restaurants are nearby Novotel Manado Golf Resort & Convention Center?

Restaurants including Pondok Hijau Restaurant, Bakery Meta and Mapanget Indah Restaurant are popular in Novotel Manado Golf Resort & Convention Center’s neighborhood which is known as Samratulangi Airport.

What popular natural sightseeing spots are close to Novotel Manado Golf Resort & Convention Center?

Novotel Manado Golf Resort & Convention Center’s nearby natural sights include Tunan Waterfall, Bongkone Makawetik and Bongkone Doupasu located in the same Samratulangi Airport area.

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Explore the neighborhood

What people love about Novotel Manado Golf Resort & Convention Center

  • 10

    Exceptional

    "Everything was great at this hotel."

    Herman

    |

    January 5, 2022

  • 10

    Exceptional

    "We thank you for the wonderful stay."

    Rainer

    |

    October 19, 2021

  • 7.6

    Very good
    Spaciousness

    "It's huge as it has golf court next to the hotel and also some halls for convention, wedding etc."

    RINA

    |

    April 22, 2021

Overall rating:

7.8

Very good
877 reviews
Cleanliness
7.9
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
Very nice room with large bathtub
DAVE from Australia
Couple
More about Novotel Manado Golf Resort & Convention Center

More about Novotel Manado Golf Resort & Convention Center

Novotel Manado Golf Resort & Convention Center

When you are looking for comfortable and convenient accommodations in Manado, make Novotel Manado Golf Resort & Convention Center your home away from home. A stay at Novotel Manado Golf Resort & Convention Center ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Novotel Manado Golf Resort & Convention Center will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Manado can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Novotel Manado Golf Resort & Convention Center.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Novotel Manado Golf Resort & Convention Center. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Novotel Manado Golf Resort & Convention Center offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Novotel Manado Golf Resort & Convention Center, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Novotel Manado Golf Resort & Convention Center promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage and salon. The many offerings at Novotel Manado Golf Resort & Convention Center ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Novotel Manado Golf Resort & Convention Center gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like fishing and diving. Test your skills! Get competitive with your travel group or other guests, at the hotel's mini golf course, tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Manado, take some time to venture outside of Novotel Manado Golf Resort & Convention Center. You're sure to want to visit Jesus Blesses located 12.1 km away, among the most sought-after photographs for anyone visiting Manado. Sometimes the best vacation days are spent doing nothing. With Malalayang Beach located 15.7 km away, you can turn a sunny day into a perfect chill out with sand and surf.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Swimming Pool

30 mentions

Breakfast

24 mentions

Housekeeping

20 mentions

Food & Dining

12 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Additional toilet
  • Alarm clock
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Dishwasher
  • Fire extinguisher
  • Hair dryer
  • Interconnecting room(s) available
  • Iron and ironing board
  • Kitchenette
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Pool facilities
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site

The Square

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Jalan A.A Maramis Kayuwatu Kairagi II North Sulawesi, Samratulangi Airport, Manado, Indonesia, 95254
Very good
Location

7.8

Airports

  • Sam Ratulangi International Airport (MDC)
    2.6 km

Public transportation

  • Malalayang Bus Station
    15.7 km

Hospital or clinic

  • Kimia
    1.0 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Water Park Griya Paniki Indah Manado
    2.1 km
  • Tunan Waterfall
    8.4 km
  • Soekarno Bridge
    8.9 km
  • Kienteng Ban Hian Kong
    8.9 km
  • Museum Negeri Propinsi Sulawesi Utara
    9.1 km
  • Manado Souvenir
    12.0 km
  • Jesus Blesses
    12.2 km
  • Malalayang Beach
    15.3 km
  • Bunaken National Park
    21.4 km

Nearby landmarks

  • Kimia
    1.0 km
  • telaga
    1.1 km
  • Water Park Griya Paniki Indah Manado
    2.1 km
  • Bongkone Makawetik
    2.6 km
  • Sam Ratulangi International Airport
    2.6 km
  • Kamiafarma
    3.8 km
  • Hypermart
    3.9 km
  • Giant
    5.3 km
  • Bongkone Doupasu
    6.6 km
  • PUSTU MALENDENG
    7.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee150000 IDR

Extras

  • Breakfast charge (unless included in room price)100000 IDR

The property

  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 176
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Manado Golf Resort & Convention Center from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.9
Facilities7.8
Location7.8
Room comfort and quality7.8
Service8.0
Value for money7.9
High score for Manado
Rating
9+ Exceptional (89)
8-9 Excellent (107)
7-8 Very Good (166)
6-7 Good (76)
<6 Below Expectation (83)
Time of the year
Mar - May (126)
Jun - Aug (139)
Sep - Nov (132)
Dec - Feb (124)
All guests (714)
All room types
All languages

Show reviews that mention 

Showing 521 verified guest comments
12345
8.3
Excellent
Achmad from Indonesia
Group
Stayed 2 nights in December 2010

Close from Airport but Far from Main Attraction”

Internet at every room, very calm place, very nice pool
internet connection is not stable, mosquitoes at yard, breakfast menu is not varied enough.

I am staying in Novotel after I am back from Bunaken from some diving. Given the nature of my traveling habit and type, this is the first time I actually stayed in a 4 star hotel. Novotel is really a great place to stay, as I stated before there's internet in every room which at some point the connection is not stable enough. The reception area is quite wide and when you pass through it you'll notice its modern and eco-friendly design. and at the back is the swimming pool and the restaurant. Staff is very helpful however I do still feel that Novotel could use better coordination between staff. This is because, we asked for airport shuttle at 1 PM however the shuttle left without us even after the receptionist promised to call us when the shuttle arrived. Rooms, it's very comfortable and every furniture is still brand new. However, the shower is a bit eclectic because there's like a sliding door which exposes the shower to the room, in which I still figuring out what's the purposes of that sliding door. Overall I'd give my stay in Novotel Manado Golf Resort & Convention Center an 8/10 and I definitely going to recommend the place

Reviewed December 15, 2010

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10.0
Exceptional
Henry from United States
Solo traveler
Superior King Room
Stayed 1 night in July 2019

Highly recommend this hotel for convenience and price”

As an avid snorkeler have passed through Manado on the way to Bunaken Island as well as a layover city on the way to Raja Ampat and have used the Novotel Hotel on three occasions. The hotel is only about 15 minutes from the Airport (should be a 100,000 Rupiah taxi drive) and centered in the midst of a golf course which is a sound buffer from any highway traffic. The rooms are immaculately clean, quiet, and noticed this year that instead of placing one or two plastic bottles of drinking water, the rooms have water dispensers with a 5 gallon jug on top. The restaurant food is equally up to western and standards. Tourists have the option when making a reservation to include the morning buffet breakfast. I noticed I hadn't included the breakfast, so I happily paid an additional 115,00 Rupiahs for an amazing buffet breakfast with too many food options to mention. The service manager Jems Alfriano Malore, in particular made sure my stay was pleasant and hassle free.

Reviewed July 24, 2019

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Dear Guest, Thank you for choosing our hotel on your recent visit to Manado and recommend our hotel. We are glad to learn that you had an excellent stay with us and thank you for supporting our save the earth campaign. I believed your feedback will encourage us more to provide excellent products and services to our guest. Mr. Jems Alfriano Malore was very happy received your compliments Thank you again for your comments and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Responded August 05, 2019
Novotel Manado Golf Resort & Convention Center
8.7
Excellent
Michael from Indonesia
Group
Superior King Room
Stayed 2 nights in June 2014

Pleasant, affordable, 4-star hotel”

Quietness, Price, Breakfast

The hotel is quite nice and comfortable. It's quite near to the airport, but far from city center. The hotel is in a secluded area, surrounded on one side by a golf course and the other by a convention center. Access to public transport is difficult, but the hotel usually has some taxis on standby. The breakfast now is not included (around USD 9), but if you're looking for a breakfast with some degree of international food and standard, this hotel probably has the best one Manado.

Reviewed July 10, 2014

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9.0
Exceptional
Roger from New Zealand
Solo traveler
Stayed 1 night in March 2010

Good choice for a stay”

Convenient to town and airport. Well equipped. Enthusiastic staff. Comfortable and quiet
No problems, save a for a glitch in which the electricity in the room switches off occasionally.

I stayed here for a night in March while in transit between flights. The hotel is well located between Manado town and the airport so is convenient to both places. The hotel is about one year old. The room was nicely decorated, modern and very clean, king-sized bed, the bathroom was equipped with a shower only. There is a swimming pool (good length for laps) and gym. There is also a 9-hole golf course attached to the hotel (not sampled). There is a good international selection of food at the breakfast buffet. The staff are polite and eager to help. This hotel would be a good choice for private travel or for a corporate conference. I would certainly stay here on another visit to Manado.

Reviewed April 07, 2010

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8.7
Excellent
Meitha from Indonesia
Family with young children
Stayed 5 nights in March 2010

A week at Novotel”

entertaining room
swimming pool

for a week i have stay at novotel hotel manado, i feel so much comfort because it much place to explore on manado area. And i like sport, spot for go green, fitness, swim make me easy to choose what kind of sport i need. i suggest for stay at novotel manado when you go here, you can get the best place with the best deal price.

Reviewed March 18, 2010

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9.7
Exceptional
Hassnen from United Kingdom
Couple
Stayed 1 night in August 2011

Great Hotel”

Customer service was excellent. The staff were very accommodating and friendly. Location is great as n10 minutes from the airport and great looking golf course.

we were only here for the night after our flight from jakarta but we were welcomed at 11pm by the staff as if it were 9am and they were very friendly and accommodating. the breakfast is very good and we enjoyed our stay here. the location fo the hotel is 10 minutes away from manado airport and although we didn't go golfing, the course looked amazing with greens that were lush. the rooms are spacious and clean and have tea/coffee making facilities. would definitely stay here again! very satisfied with the service and hotel.

Reviewed August 13, 2011

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10.0
Exceptional
Gavin from Australia
Solo traveler
Deluxe King Room
Stayed 1 night in January 2013

Exceeded Expectations”

Close to Airport

I was late booking into the hotel and was nicely upgraded to a very large room with an ensuite bath. The breakfast was very nice - yes be early for the bubur it runs out early! Staff courteous and efficient. The hotel is a 10 minute ride from the airport which is better than the 30+ to get to the main town if you are in transit. I have no issue returning again to Novotel Manado.

Reviewed January 21, 2013

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8.0
Excellent
gde from Indonesia
Family with teens
Stayed 3 nights in August 2011

great interior and homy”

good taste of food

first time you come, you'll see very wide area but still in progress to final completion. location of this hotel is side by side with Grand Kawanua Convention Center (which the representative venue at manado). this hotel have golf area (this one is not international standard but the only one golf area). this hotel have good taste of foods, homy design, top security, quick response, fresh air (because surrounded by palm tree area), clean, and friendly staff. oh ya, if you don't bring some rupiahs, don't worry because in the counter check-in you can change your dolllar (US, Aus, Sing) & Japan into rupiahs.

Reviewed September 06, 2011

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8.8
Excellent
Andrey from Russia
Couple
Deluxe King Room
Stayed 1 night in May 2019

Best stay for layover”

We stayed in this hotel twice on our way to and from our diving destinations. The first room we were given was on the second, that is ground, floor and was a previously smoking room. And the smell was still lurking. The shower was a bit leaky and moldy. Nothing terribly bad, but not perfect. The second room we got was on the fourth floor, spacious and spotlessly clean. Mattresses are decent. Air conditioning well performing. Sleep was quiet and restful. The breakfast is very good, both in quality and variety of food. The restaurant is otherwise a bit pricey and some dishes aren't done properly. Reception staff is very helpful. Overall this hotel is fine choice for staying after or before flights. We went to the Manado city on occasion. And were happy that we choose Novotel. Few tips: there is an excellent restaurant "Tuna House" some ten minutes walk or short taxi ride north. About 400 meters north of the hotel there is a nice shopping mall with kids zone and some nice souvenirs.

Reviewed May 28, 2019

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Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the products which were not meet with your expectations. We have shared your feedback to our team and we will take immediate improvement action to maintain the quality of our products and services. Thank you for your compliments for our services and we believe this will boost the spirit of our team to deliver great service to our guest Thank you again for your review and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Responded May 29, 2019
Novotel Manado Golf Resort & Convention Center
8.7
Excellent
Bettina from Germany
Solo traveler
Stayed 1 night in May 2012

Nice rooms and good food”

Breakfast buffet, value for money, close to Airport,

This was my first stay at Novotel. Most staff are friendly and helpful. The menu is a bit overpriced but the food is good and because of the isolated location there is no other option. The breakfast buffett offers items for everyone incl. joghurt, fruits, asian dishes and cheese. The hotel has a hugh garden and the view is amazing. The gym is great, the equipment is in really good condition and you will find a personal trainer during opening hours to assist you. I had a room in the 1st floor with big windows and a terrasse. The room as well as the bathroom is big and furnished in a warm modern style. Overall, with pleasure I would stay at Novotel Manado again.

Reviewed May 09, 2012

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9.2
Exceptional
Amarantha from Indonesia
Couple
Superior King Room
Stayed 2 nights in October 2018

Great location”

Great location and was staying at Novotel to attend a wedding located in the same compound (Grand Kawanua Convention Centre), we walked from the hotel to Grand Kawanua. Very practical. Room is standard and quite clean, the downside is the room smells tobacco. Breakfast also good but the view is very nice, very close to nature-ish type. Also close to the airport, did not stuck in traffic coming in and going back from/to airport.

Reviewed October 23, 2018

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Dear Guest, Thank you for taking your valuable time to share your feedback of your recent stay at our hotel. We are sorry to hear that the experience was not meet with your expectation. Please rest assured that we are taking immediate improvement action to provide better products to our guest Thank you again for your valuable feedback and we look forward to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Responded January 25, 2019
Novotel Manado Golf Resort & Convention Center
8.3
Excellent
David from United States
Solo traveler
Superior King Room
Stayed 1 night in December 2014

Great stay close to airport”

Proximity to airport, friendliness of staff, nice fitness center

After a long dive trip and staying in places without aircon, I treated myslef to the Novotel for my last night in Manado. It was a great value offering ample food choices, a great fitness center, an inviting pool, and large and clean rooms with comfortable bedding. My flight was very early, so the Novotel is a great choice as the airport is only a short 10-min drive away. You cannot go wrong with this choice!

Reviewed January 04, 2015

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7.7
Very good
Theo from Indonesia
Solo traveler
Superior King Room
Stayed 1 night in March 2014

“One of the nicest hotels in Manado””

Pool, Garden are nice, close to airport

I enjoyed my stay here in this hotel. Manado is a small city and I found it kinda boring unless you get the chance to explore the water parts like going to Bunaken etc. I have stayed in several different hotels in Manado before in this is one of the bests in my opinion. We arrived at close to midnight and in badly need of good sleep to catch a morning flight the next day. We got that good rest here. The room was nicely appointed and the mattress was comfy. The breakfast had wide selection and tasted good. The swimming pool looked inviting and the surrounding area was really pretty, being a golf resort. I dunno how old this hotel is, but it looked pretty new to me when I was there. If they are not that new, I guess they do a good job in maintaining the property. The wifi was good, the service was nice. Overall, it was a good experience.

Reviewed May 31, 2014

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8.7
Excellent
Amanda from United States
Couple
Superior King Room
Stayed 2 nights in August 2013

Bright, Clean, Comfortable”

Pool, Food, Views

Eating in bright open foyer spaces is lovely. The food is varied and excellent. The pool is spacious. The rooms are modern and very comfortable with great bathroom facilities. I really enjoyed my stay here, but its a little bit far from the central Manado area - not walkable. But if you're going for golf I would highly recommend this resort.

Reviewed July 22, 2014

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8.4
Excellent
Andriessanto from Indonesia
Business traveler
Deluxe King Room
Stayed 1 night in August 2018

a good hotel, near the airpot”

i'm a local, live in manado. this hotel located near the airport. this is a busy hotel , sometimes packed with a lot of tourist. at the front desk while i was in the 2nd line of queue checking in,one of the staff quickly approach to help me with the check in process. smooth check in. and i got a free upgrade to one of their suite room. this hotel have a shuttle to the city..and perfect if you are spending the night for an early trip to airport, or if you want to explore manado..because they can help arrange your trip from the hotel

Reviewed August 12, 2018

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8.7
Excellent
Martyn from Australia
Business traveler
Stayed 1 night in May 2012

relaxing hotel, service with a smile ”

Staff always ready to help, remember you from visit to visit.

I regularly stay at the Novotel in Manado and have always had great service and find it a place to unwind and relax. It is close to the airport and there is never a problem getting to the airport unlike with some places.

Reviewed May 22, 2012

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7.7
Very good
Desiree from Indonesia
Family with teens
Deluxe King Room
Stayed 6 nights in May 2015

my favorite place to stay”

close to the airport... open-spaced lobby... comfy bedrooms

since 2012 I visited Manado twice a year and always stayed at Novotel Manado.. made reservations through Agoda weeks prior.. got best deals! Besides close to the airport, most my families lives nearby so it's perfect! The best thing I like about this hotel is the open-spaced lobby.. vast and airy! staffs are kind and helpful

Reviewed May 20, 2015

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9.3
Exceptional
yosefina from Indonesia
Couple
Superior Twin Room
Stayed 1 night in October 2012

I really enjoy stay here”

the room with a veranda infront of it

we stayed here for 1 night... it was only a short 8 hours stay before we went to airport. the reception was nice and really helpfull. only the room boy was not so helpfull, i had to call them to carry my stuff. the room was on the 1st floor, big,nice and clean. my favorite was the veranda in front of our room... we can sit there and have some tea in the morning. im sure will stay here again someday when i visit manado.

Reviewed November 01, 2012

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7.7
Very good
Theo from Indonesia
Couple
Superior King Room
Stayed 1 night in April 2014

“The physical condition of the hotel is not good””

nice pool and garden

We're stayed at this hotel for one night (luckily). It was quite different with our previous hotel that we're staying for two nights at the city center of Manado. We choose this hotel because it is near the airport our flight got cancelled due to Surabaya Airport still closed. We had early check in at 10.00 AM, and our room was quite far from the elevator with a view to the residential cluster. As I entered the room, there's quite distinctive odor, I think it was from the rattan chair. There's also stain on the sofa bed near the window, and in the shower there's mold, quite annoying. They also don't provide any dust bin in the toilet. They only provided one sandal and after called housekeeping two times, we still haven't gotten it. The service is quite bad. The hospitality of the staffs is questionable. The physical condition of the hotel is poor. The best things in here are the view and their swimming pool.

Reviewed May 31, 2014

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9.3
Exceptional
Jean-Marie from France
Couple
Stayed 1 night in May 2011

Nice and confortable hotel”

Near airport, excellent bed

we stayed at novotel of manado one night to catch an early flight in the morning. the service is good, very nice view on a volcano at the pool. i recommend it to relax after tough travel (as i'm doing)

Reviewed May 29, 2011

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