Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Sangat Bagus



dari 571 ulasan
  • Kebersihan 8,4
  • Fasilitas 6,8
  • Lokasi 8,5
  • Standar/kenyamanan kamar 8,0
  • Tingkat pelayanan 7,9
  • Harga berbanding mutu 7,9
  • Makanan 6,6
Urutkan berdasarkan

Michael dari Jerman
Pasangan
Superior tanpa Pemandangan
Menginap selama 2 malam pada bulan Agustus 2016
The hotel itself and it's location are very good. One of the reasons for me and my girlfriend to book it for our two days stay in HCMC. The experience with the reception staff was awful. My vietnamese girlfriend was treated with no respect and was asked if she only wants to stay few minutes or all night. As mentioned before I booked the room for two days for me and my girlfriend. It's all but not professional and respectful to think all foreigners who come with a vietnamese lady, took her from a bar. Im together with my girlfriend since 1.5 years. The staff must consider that there can be normal couples, too. The reception staff should be trained how to treat guests in a proper way. Well after all....the hotel is good but be aware of the staff. I hope in the future the staff will be more professional. Our next stay in HCMC will be in another hotel.
Diulas pada 21 Agustus 2016
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Trang dari Vietnam
Wisatawan berkelompok
Superior
Menginap semalam pada bulan Agustus 2016
Employee scam
This was the only time that anyone has shown us any hospitality and apologized to us followed by an offer to charge us 30 instead 40, they asked for our consent and then reimbursed us 10 USD. This is not an issue of money but rather morals and principals. I also run a business, so I am very sensitive with workers running scams to put meet in their own pockets by misusing the name of their company. These acts are illegal and intolerable. I don't wish these shameful scammers to get away with any profits little or big, nor do I wish any travelers to experience the humiliation we went through. Most people would probably think it is petty and would not make a big deal from it but it is unethical, I strongly hope that Au Lac would seriously look into this situation and serve justice to these petty crooks. I really hope that these guys will face a fair repercussion and learn from it.
Diulas pada 19 Agustus 2016
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chi dari Amerika Serikat
Wisatawan Tunggal
Suite
Menginap selama 2 malam pada bulan Agustus 2016
Bad facilities
4 room changed in two days! First room has no light, second has no AC, third has everything but not the type i booked, fourth has no water! Also, tech guy there was rude, security treat me like gangster
Diulas pada 15 Agustus 2016
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cho dari Korea Selatan
Wisatawan bisnis
Superior tanpa Pemandangan
Menginap semalam pada bulan Agustus 2016
Good
Good
Diulas pada 14 Agustus 2016
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Jordan dari Amerika Serikat
Wisatawan bisnis
Superior
Menginap semalam pada bulan Agustus 2016
Broken AC , Dirty Water
The first night they gave me a room on the 2nd floor with broken AC, very hot, was told no more rooms. Next morning went to take shower and no water at all. Went to front desk to tell them I'm check out early and give a refund. They said all the water was out and they would upgrade me to better room with cold AC, said water would be on in a few hours, I accepted. 2 hours later water was on but it had all kinds of black particles in it, totally disgusting and unusable . I called agoda and sent pictures. Agoda returned me 1 nights stay and I left.
Diulas pada 11 Agustus 2016
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Michael dari Australia
Wisatawan Tunggal
Superior tanpa Pemandangan
Menginap selama 3 malam pada bulan Juli 2016
Good size rooms. Great location
Have stayed here many times and is always good. Road out front has got a little busier since it became a two way street after the nearby pedestrian mall in parallel major road was completed. Still room is quiet and traffic noise not a problem. So many bars springing up in this area and newer western style coffee shops but still plenty of local character around.
Diulas pada 04 Agustus 2016
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quoc dari Amerika Serikat
Wisatawan bisnis
Superior tanpa Pemandangan
Menginap semalam pada bulan Juli 2016
good
good hotel
Diulas pada 24 Juli 2016
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Carlo dari Australia
Pasangan
Kamar Superior dengan Ranjang Double atau Twin
Menginap semalam pada bulan Juni 2016
Clean hotel in central location, nice breakfast.
Good hotel, location is great pretty much in the heart of the city. Close to bars and reasonably close to markets.
Diulas pada 04 Juli 2016
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Derek dari Kanada
Wisatawan bisnis
Superior
Menginap semalam pada bulan Juni 2016
good place
the room was okay but the power outlets were broken in the bedroom. had to use the bathroom power out let to charge the phones.
Diulas pada 22 Juni 2016
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Phuwadhej dari Thailand
Wisatawan bisnis
Superior
Menginap selama 2 malam pada bulan April 2016
Good Location
Good Location, Average service
Diulas pada 04 Juni 2016
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