Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 1736 ulasan
  • Kebersihan 8,2
  • Fasilitas 7,7
  • Lokasi 8,7
  • Standar/kenyamanan kamar 8,3
  • Layanan 8,6
  • Harga berbanding mutu 8,5
  • Makanan 7,6
Urutkan berdasarkan

Alexandra dari Australia
Pasangan
Superior
Menginap semalam pada bulan Juli 2014
Thaison Palace
Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!
Diulas pada 07 Agustus 2014

Wouter dari Belanda
Wisatawan berkelompok
Superior
Menginap selama 2 malam pada bulan Juli 2014
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.
Diulas pada 07 Agustus 2014

Linda dari Australia
Pasangan
Deluxe Keluarga dengan Pemandangan Kota (4 Dewasa)
Menginap selama 3 malam pada bulan Juli 2014
Cosy hotel in good location
Staff, location, breakfast, service and
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.
Diulas pada 06 Agustus 2014

Benjamin dari Jerman
Pasangan
Superior
Menginap semalam pada bulan Agustus 2014
Price is OK
Price
Diulas pada 05 Agustus 2014

YenHung dari Taiwan
Wisatawan bisnis
Superior
Menginap semalam pada bulan Juli 2014
Excellent service with good location.
1.Nice people 2.Near the tourist attraction 3.C/P is great.
Diulas pada 04 Agustus 2014

Deanna dari Selandia Baru
Pasangan
Suite Pemandangan Kota
Menginap selama 6 malam pada bulan Juli 2014
Amazing Staff
amazing staff, great breakfast, clean rooms
Diulas pada 04 Agustus 2014

Kathleen dari Amerika Serikat
Pasangan
Deluxe
Menginap selama 3 malam pada bulan Juli 2014
Good location
Location, Joe and Jack
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.
Diulas pada 01 Agustus 2014

Chun dari Malaysia
Pasangan
Superior
Menginap selama 3 malam pada bulan Juli 2014
Wonderful stay!
Really enjoyed the stay at Thaison Palace Hotel, very good room, best service and amazing helpful staff
Could not be better, with so cheap price and got super service, super clean room, good breakfast and good location. Joe Van , Jack, Catherin and Boss Kenny were Superb. We booked Halong Bay and Hanoi city tour through Mr. Joe and excellent too.
Diulas pada 31 Juli 2014

Irmina dari Filipina
Pasangan
Superior
Menginap selama 4 malam pada bulan Juli 2014
Thaison hotel a truly palace in hanoi!
Good location, excellent service, very accommodating staff and of course very clean rooms!
My stay in hanoi was the bestest, funniest, and craziest trip i ever had! We had a great time staying in thaison from the staff were all good and very accommodating, the rooms are very clean, the food were great, the location is definitely a good choice and we are treated like a king and queen! I highly recommend this hotel to all tourist who wants to visit hanoi! Excellent service! Thaison palace hotel a truly palace in hanoi! Keep it up! Cheers!
Diulas pada 29 Juli 2014

gavin dari Australia
Wisatawan tunggal
Superior
Menginap selama 3 malam pada bulan Juli 2014
man from down under
staff close to lake and markets, shops and food
The managers one should me called Atlas and the other Thor if he couldn't move the world the other would strike like greased lighting not to forget the professional and courtis staff the knowledge of the area and trips to hanlong bay also sapa. I heard other people say to me the staff seemed a little busy trying to sell them tours but please believe me they have the local knowledge and will do their up most to help you enjoy your stay at this hotel. The staff can also be your tour guide if they are not working. Anyway off for a beer or 3 cheers gav.
Diulas pada 29 Juli 2014


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