Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 1737 ulasan
  • Kebersihan 8,2
  • Fasilitas 7,7
  • Lokasi 8,7
  • Standar/kenyamanan kamar 8,3
  • Layanan 8,6
  • Harga berbanding mutu 8,5
  • Makanan 7,6
Urutkan berdasarkan

Julie dari Inggris
Keluarga dengan anak dewasa
Superior
Menginap semalam pada bulan Agustus 2014
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Diulas pada 11 September 2014

yukiyoshi dari Jepang
Wisatawan berkelompok
Suite Pemandangan Kota
Menginap semalam pada bulan Agustus 2014
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Diulas pada 10 September 2014

guo dari Singapura
Pasangan
Superior
Menginap selama 2 malam pada bulan Desember 2013
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Diulas pada 07 September 2014

Leong dari Singapura
Wisatawan Tunggal
Superior
Menginap selama 2 malam pada bulan Agustus 2013
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Diulas pada 06 September 2014

Cole dari Selandia Baru
Wisatawan Tunggal
Deluxe
Menginap semalam pada bulan September 2014
Fantastic
Customer service
Best service I've had at a hotel
Diulas pada 05 September 2014

Barbara dari Perancis
Pasangan
Deluxe Keluarga dengan Pemandangan Kota (4 Dewasa)
Menginap selama 2 malam pada bulan Februari 2014
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Diulas pada 02 September 2014

maritess dari Filipina
Wisatawan berkelompok
Superior
Menginap semalam pada bulan Agustus 2014
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Diulas pada 01 September 2014

Camilla dari Denmark
Keluarga dengan anak kecil
Deluxe Keluarga dengan Pemandangan Kota (4 Dewasa)
Menginap selama 3 malam pada bulan Juli 2014
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.
Diulas pada 01 September 2014

Daniel dari Amerika Serikat
Wisatawan berkelompok
Superior
Menginap selama 2 malam pada bulan Agustus 2014
Great.
Reduced price/discount. Staff. Included breakfast.
Diulas pada 31 Agustus 2014

Weiwei dari Singapura
Wisatawan Tunggal
Superior
Menginap selama 4 malam pada bulan Agustus 2014
very outstanding service!
super attentive staff who make the effort to add a personal touch, clean rooms, staff speak good english
What impressed me the most was the effort in making guest feel welcomed. Hotel staff are super attentive to needs; I feel as though I have a butler in hanoi!
Diulas pada 30 Agustus 2014


1

2

3

1234

Mulai di sini dan pilihlah program yang Anda inginkan: