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Andy S.
Keluarga dengan anak dewasa
Indonesia,
11 Maret 2013
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kamar luas, bersih, dekat dengan shopping area
kamar luas, lokasi strategis, resepsionis yang bersahabat dan fasih english
6,7
so far kita merasa puas tinggal di hotel ini, pelayanan resepsionis yg ramah dan fasih english, lokasi strategis dekat dengan market shopping area, dengan kamar yg luas dan bersih, sangat direkomendasikan, thx
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Yenny Y.
Keluarga dengan anak belia
Indonesia,
20 Januari 2013
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hotel yang bersih dengan pelayanan yang ramah
pelayanan yang baik dan kebersihan yang OK
8,3
Staff melayani dengan baik dan kemampuan berbahasa Inggris yang baik. Kebersihan kamar dan toilet OK, tapi lokasi hotel agak terpencil di ujung jalan yang relatif sepi, sehingga terkadang agak kurang nyaman untuk solo traveler ataupun traveler dengan anak kecil; lokasi pos polisi disebelah hotel masih tetap memberikan ketidaknyamanan atas terpencilnya lokasi hotel
Tip Shopping:
sekitar 1 km dari hotel didaerah dekat Hoan Kiem Lake banyak dijumpai toko suvenir untuk oleh-oleh...untuk belanja kaos disarankan berbelanja di toko kaki lima dengan catatan harus pandai menawar setengah harga
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Benny H.
Keluarga dengan anak dewasa
Indonesia,
01 Januari 2013
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Hotel yang unik didekat pasar
Upgrade room ke family suite room
8
lokasinya strategis dan dekat pasar, walaupun dari pasar ke hotel jalannya bau. pelayanannya terhadap tamu cukup bagus. sayang hari pertama tanggal 30 desember 2012 kamar penuh walaupun kita sudah booking via agoda. jadi kami dipindahkan ke grup hotel yang lain dengan lokasi dekat danau hoan kiem. keseluruhan, kami puas menginap di sana.
Tip Shopping:
Night market harga tawar hingga 40-50%
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Andi H.
Berpasangan
Singapore,
17 Februari 2012
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Hotel bagus, kamar besar,
8
Hotel ini kecil tapi masih dalam renovasi.
kamar hotelnya sangat bagus seperti kamar hotel bintang 5
lokasinya sangat bagus dan deket dengan tempat makan emperan.
Staffnya sangat baik karena memperhatikan semua kebutuhan tamu
Paling cocok untuk budget traveler
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Jerome E.
Berpasangan
Germany,
11 Juni 2013
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Excellent value, great hotel, will be back
10
We stayed for 3 nights and went to ha long bay for a one day trip. It was not problem to book the trip from the hotel, we even got a discount for the other hotel. The service was nice and very attentive. As part of our trip got cancelled due to bad weather conditions we got a free ride to the airport even thou it had nothing to do with the hotel or the cancelation.
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Elaine D.
Berpasangan
United Kingdom,
05 Juni 2013
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Excellent value, friendly staff, good sized rooms,
Cleanliness, close to attractions, excellent service
9,3
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Wong Y.
Wisatawan bisnis
Singapore,
01 Juni 2013
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nice stay and impressive of service
customer service, breakfast and location
10
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Faith A.
Keluarga dengan anak kecil
Philippines,
31 Mei 2013
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great service!restaurant food was delicious.
centally located,good food and excellent service
9
very good.i left my camera in the hotel. thankfully they kept it and happy to post it back to me to Australia.
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Sheridan M.
Berpasangan
United States of America,
31 Mei 2013
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Accommodating/helpful staff, Average hotel
Accomodating/helpful staff
5,7
We used the hotel as a launch pad to go to Ha Long Bay. Staff was helpful and accommodating--they booked our tour and arranged several flights and transportation. When we got back from Ha Long Bay, we had several hours until our flight so they arranged a shower in the spa which allowed us to freshen up after the boat tour and before getting on a plane. Staff was great, but the hotel is pretty mediocre so they do what they can to make the best of a not-so-great situation. We had booked a deluxe room, but they upgraded us when we checked in and gave us a room with a balcony. The hotel is very much starting to show it's age. Our room absolutely REEKED of stale cigarette smoke and all of our belongings smelled when left. The area is ok. There isn't much immediately around the hotel, but the city center is a 15 minute walk away. We paid about $50+ USD/night after taxes. I don't think we got good value in terms of hotel accommodations--it's more of a $20night hotel. Also, breakfast was just ok and breakfast staff seemed miserable and were not very friendly. Overall, an ok hotel if you don't mind ultra thin walls and the smell of stale cigarettes.
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Francien C.
Berpasangan
Singapore,
30 Mei 2013
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Not all it's cracked up to be
Location,Location,Location
5,7
We had checked into the hotel at about 5am and we had to wait 1 hour for our room despite telling us we had to pay an additional U$25 for the early check in.As we were too tired, we just accepted the charge & got to the room. I'm assuming this room in Wing B was the newer wing because when we got back to this hotel on another night, we had a bad room. Anyway, this room was great, comfortable bed and it was quiet. We got much needed rest. The breakfast in this hotel is terrible. The so called fresh juices were much watered down. The food was average. Nothing spectacular.
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