Kembali ke info hotel

Cemerlang 8,1
berdasarkan 757 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 757 ulasan
  • Kondisi/kebersihan hotel 8,2
  • Fasilitas 7,1
  • Lokasi 8,0
  • Standar/kenyamanan kamar 8,2
  • Tingkat pelayanan 8,4
  • Harga berbanding mutu 8,4
  • Makanan 7,2
Urutkan berdasarkan

Thi N. dari Vietnam
Wisatawan berkelompok
Menginap semalam pada bulan Juni 2016
So so
no air conditioner at ground floor. no elevator to 8 & 9th floor
Diulas pada 20 Juni 2016

Shaun H. dari Inggris
Pasangan
Menginap selama 4 malam pada bulan Juni 2016
Brilliant staff and excellent location
Room was kinda small but travelling for a year we have had some dog awful rooms, so this was a luxury...all for 11 pound per night?! Breakfast was brilliant, loads of western choices. Room was spotless apart from slight mold in the bathroom...but for a windowless bathroom it's understandable. Staff were incredible, matching 5 star service just plain lovley people. I had my birthday during our stay and they made me a cake and brought it to our room! In conclusion 5 star staff, 3 star accommodation all for an amazing 11 British pounds per night! Location is walking distance to every attraction and you must walk to inbrace Hanoi local culture of the old quarter. Cheers guys.
Diulas pada 09 Juni 2016

Tarida R. dari Thailand
Wisatawan Tunggal
Menginap semalam pada bulan Mei 2016
good n cheap
good location
Diulas pada 09 Juni 2016

Zin P. dari Singapura
Pasangan
Menginap semalam pada bulan Mei 2016
Poor staff service
The staff try to charge more on the transportation to Halong Bay. While travel agent outside is cheaper. Have attitude problem.
Diulas pada 31 Mei 2016

Mary F. dari Irlandia
Pasangan
Menginap selama 4 malam pada bulan Mei 2016
Satisfactory
Lovely breakfasts, very helpful staff, just a disappointing room. There was mould in our bathroom and holes in our bedsheets as well as in the bed frame.
Diulas pada 26 Mei 2016

marc B. dari Australia
Wisatawan Tunggal
Menginap semalam pada bulan Mei 2016
excellent small hotel
had a short but excelent stay at this hotel the premises were clean and nicely equiped the staff were very professional in their work and at the same time extremely helpful with their local knowledge
Diulas pada 24 Mei 2016

Mark C. dari Amerika Serikat
Wisatawan Tunggal
Menginap selama 2 malam pada bulan Mei 2016
Enjoyed my stay, highly recommend!
Nice hotel , good location, friendly staff.
Diulas pada 22 Mei 2016

Eunice V. dari Filipina
Pasangan
Menginap selama 4 malam pada bulan Mei 2016
Value for money
We enjoyed our stay at Hanoi Serenity Hotel. The staff was very accommodating especially Joy. She went beyond what she needed to do to help in our unfortunate travel mishap. We very much appreciate her help and concern. The food is also good. My husband and I enjoyed the breakfast especially their pho. The hotel is also accessible and a stone's throw away from Hoan Kiem Lake and a lot of restaurants.
Diulas pada 20 Mei 2016

Alex T. dari Amerika Serikat
Wisatawan Tunggal
Menginap selama 2 malam pada bulan April 2016
good value
hotel a bit old, but good value.
Diulas pada 20 Mei 2016

Gemmafe T. dari Filipina
Pasangan
Menginap selama 2 malam pada bulan Mei 2016
Woth the stay
We loved our stay at the hotel. The staff are nice especially Mr. Lee, they were so accomodating and friendly. We got more than the price of the room. Nothing to complain. The room is clean and yummy breakfast was served well.
Diulas pada 12 Mei 2016