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Cemerlang 8,1
berdasarkan 759 ulasan

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Pilih Jenis Pelancong
Cemerlang



dari 759 ulasan
  • Kondisi/kebersihan hotel 8,2
  • Fasilitas 7,1
  • Lokasi 8,0
  • Standar/kenyamanan kamar 8,2
  • Tingkat pelayanan 8,4
  • Harga berbanding mutu 8,4
  • Makanan 7,2
Urutkan berdasarkan

Tu N. dari Vietnam
Pasangan
Menginap semalam pada bulan Juni 2014
staff were not flexible
center , quiete , safe
bed
Diulas pada 06 Juni 2014

Jose I. dari Filipina
Keluarga dengan anak dewasa
Menginap selama 4 malam pada bulan April 2014
It was a relaxing and stress free stay.
Friendly & helpful & efficient staff, specially Mr Son, manager. Location. Very reasonable rates.
Very pleasant. Will highly recommend & stay again.
Diulas pada 04 Juni 2014

Thi L. dari Vietnam
Wisatawan bisnis
Menginap semalam pada bulan Maret 2014
Good value for money
New and clean hotel. Friendly frontdesk. Good location from where you can walk to the old quarter
Diulas pada 23 Mei 2014

Randhir P. dari India
Pasangan
Menginap selama 2 malam pada bulan Mei 2014
Comfortable, very friendly & helpful staff.
Best service in Hanoi, efficient & professional staff, Value for money, nice rooms, Free coffee, Good arrangement for tours.
Stay was very comfortable. The staff was very efficient, responsible, helpful. I felt worth staying in this hotel. We were given very nice service since we checked in. It's value for money hotel. They arranged for our tours and booked the airport cab. Also, staff made sure that our tours and airport travel are as comfortable as possible. I was very impressed. Spa was also awesome. Breakfast was just good and in room dinning was little expensive. Before we could check-in, staff turned on the AC of the room so that when we enter the room, it will be cold enough. This was nice experience. Very good hospitality. I have stayed in 2 more hotels in Hanoi which were more expensive but they were worst ever. Hanoi Serenity Hotel 2 is the best hotel and value for money.
Diulas pada 15 Mei 2014

Stephen D. dari Inggris
Pasangan
Menginap selama 9 malam pada bulan April 2014
Great sharing life with the locals
Basic but more than comfortable room,excellent staff, great breakjfast
Would not hesitate in staying again, got exactly what we paid for, great stopping within the local community. walked out of the hotel front door and into local life. wonderful!
Diulas pada 05 Mei 2014

victoria S. dari Inggris
Pasangan
Menginap selama 2 malam pada bulan April 2014
excellent location, helpful and friendly staff
clean, central location, good value
The hotel has a great central location. Its a great budget hotel which offers a very clean and comfortable room and fantastic value for money. The staff are extremely helpful and always offering advice.
Diulas pada 20 April 2014

Danny P. dari Malaysia
Pasangan
Menginap semalam pada bulan April 2014
A mere okay hotel
Friendly staff, near to Hoan Kiem lake, strategically located
It was only a mere okay hotel. I picked this hotel as my first stop as it Is located at old quarter road and it is one of the agoda recommendation, further it was rated by the feedback as high as 8.0. I would say that this hotel meets your basic needs in the hotel such as mattress, tv, kettle, hot water etc., but not to those who had a long walk in hoe daytime and need comfortable room to recharge during the night. The hotel room is old and not spacious, the queen size bed is combined by two single thin mattress, and I wouldn't even consider it as a bed since it provide no softness at all, I am like literally sleeping on a hard plank. The only recommended things are friendly staff and centrally located in the old quarter road.
Diulas pada 16 April 2014

Grace B. dari Inggris
Wisatawan bisnis
Menginap selama 3 malam pada bulan Maret 2014
Excellent as always
size of room, location, staff
Stayed so many times before and always a pleasure. Nice little hotel and great staff
Diulas pada 05 April 2014

SANJAY L. dari India
Wisatawan bisnis
Menginap selama 3 malam pada bulan Januari 2014
good value for money
staff, location price
friendly staff, nice location clean room , we were upgraded to delux room that was very sweet of the staff there, as they were already very helpfull
Diulas pada 20 Februari 2014

Ian D. dari Australia
Wisatawan Tunggal
Menginap selama 7 malam pada bulan Januari 2014
I really enjoyed my stay .
The staff are so friendly and can speak many languages , my room was very comfortable , and the bed so nice it was hard to leave, for the great breakfast
My stay was great ,I would recommend this hotel to my friends. The reception was fantastic ,they were very attentive and always had a smile. My bed was wonderful and hard to leave . The breakfast menu was great and I think they did a wonderful job considering it was New year and they were a very helpful and friendly staff . I would be proud for them to work at a hotel I owned. I will definitely stay there next time I'm in Hanoi.
Diulas pada 14 Februari 2014