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Pilih Jenis Pelancong
Sangat Bagus



dari 762 ulasan
  • Kondisi/kebersihan hotel 8,0
  • Fasilitas 8,0
  • Lokasi 8,6
  • Standar/kenyamanan kamar 8,1
  • Tingkat pelayanan 8,2
  • Harga berbanding mutu 8,1
  • Makanan 6,8

6,3 Gavin K.
Australia
03 Mei 2014
Reasonable
Location
I had a reasonable stay at this hotel but I wouldn't stay there again. The wifi in the room didn't work so I had to keep going down to the lobby to get a signal. The breakfast was basically non existent. The hotel is pretty clean and the rooms were fine and decent value for money. Location was good right in the old quarter. the staff were always helpful, however, don't expect any kind of online response from them if you email them as they don't seem to monitor their email at all. I had to call them from Thailand the night before as they hadn't responded to email about an airport pick up. When I called them the man who answered me seem to deliberately act like an idiot as I had to resort to screaming at him down the phone incredibly loud and he kept saying to me that he can't hear me even though I'm pretty confident people about 1 km away could hear me. Not really impressed with the staff here. They did sort out the airport pick up, but I could've done without the last minute aggravation and smart alec shenanigans of the male staff member and the expense of the long distance phone call when they could've just monitored their emails.

6,3 Sanni O.
Nigeria
02 Mei 2014
not bad
location, staffs, location
its a nice view from outside but the inside needs a brush up.

7,3 Mara M.
Argentina
23 Maret 2014
cultural trip in mayor south east asia capital
staff. close to attractions. comfortable rooms.
staff is very professional. well informed about the city and guests concerns. nice atmosphere. we felt safe. expectations accomplished rooms could be cleaner but completely tolerable.

9,7 Chang Y.
Singapore
20 Maret 2014
Good stay. Excellent location. Comfortable room
Location, comfort, clean

9,7 Chang Y.
Singapore
11 Maret 2014
Excellent centrally located hotel
location, staff, value for money

8,7 Victor W.
Malaysia
05 Maret 2014
Default hotel whenever i'm in Hanoi
Location. Friendly staff. Value for money.
Always enjoy my stay at the hotel. Staff very friendly. Great location with lots of nice restaurants around. Great value for money.

8,7 Victor W.
Malaysia
10 Maret 2014
Beautiful Quaint Idyllic Hotel
Value for money, boutique, nice decoration
Have stayed here countless times and will continue to stay at the hotel in future. Nice friendly staff is a real plus!

8,7 Victor W.
Malaysia
01 Maret 2014
Excellent friendly staff. Great value for money
Good location. Value for money. Friendly staff.
Have stayed at this hotel for a number of years now and will continue to do so. Attentive friendly staff. Left a shirt in wardrobe and was emailed immediately to inform me about it. Only complain as always is the slow lift.

6,7 Kok C.
Singapore
01 Maret 2014
Small and Cosy Room
Friendly Recep, neat and quaint Room
Its sited in the old quaters so good for tourist. Receptionist were friendly and helpful. Breakfast was simple and relatively lacked of choice - perhaps due to th lack of space in the restaurant. room is furnish by marble. toilet is visible in the room since its separated by glass

9,3 Farah A.
Malaysia
14 Mei 2014
Relaxing stay at Gia Bao right in the Old Quarter.
Early check,in time, location, staff.
Relaxing stay with early check,in option to recover from our early morning flight into Hanoi. Location is superb, in Old Quarter, close to the lake surrounded by shops and restaurants.