2015
Cemerlang 8,5
berdasarkan 17250 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 17250 ulasan
  • Kebersihan 8,9
  • Fasilitas 8,8
  • Lokasi 8,5
  • Standar/kenyamanan kamar 8,7
  • Layanan 8,7
  • Harga berbanding mutu 8,1
  • Makanan 7,8
Urutkan berdasarkan

ZUXU dari Cina
Pasangan
Suite Royale - Satu Ranjang King
Menginap selama 2 malam pada bulan Desember 2014
The most unfriendly hotel even seen
I booked this hotel for some weekend escape with my husband, our plan is to just stay in the hotel and go nowhere in Macau. Then I booked this room with my name, because only requires and allows one name on the reservation. But due to some business affair, I can’t come alone with my husband on this trip but the name on the reservation was mine. Then I had contact the hotel by email, explain them the situation and promise them my husband would take my ID, my cancelled air ticket receipt, even our marriage certificate. But the hotel just replied with a simple word: NO! They ask me to contact Agoda directly. Then I called directly. Agoda was nice, they understand my situation immediately and hold me on the line to contact the Venetian. As Agoda was agreed to help me to solve the case, I thought this time problem would be solved. But the hotel still does’t agree my husband to go to the hotel alone. I told Agoda when I booked this hotel I had chosen two person to stay, is that possible to add my husband's name on the same reservation. Agoda thought it is a possible solution, but the hotel insists that I must appear when my husband checks in. As the booking was nonrefundable now the case would be my husband could not stay in the room we already paid, and need to pay another room to stay. At last agent of Agoda helped me to convince the Venetian to come up with a possible solution. The Venetian need my company to prove that it is due to work that I can’t come. How ridiculous! If it is not about work or health problem why would I give up my air ticket to not come. Then I went to the HR of my company to explain them the situation, they were shocked too, but finally the case was solved. Agoda had made a note in my reservation says that the check in person would be my husband. The purpose of the trip was to relax, but both my husband and I felt so exhausted after everything we had done. I would never stay in this hotel again and I recommend you neither.
Diulas pada 28 Desember 2014

Wathanyu dari Thailand
Pasangan
Menginap semalam pada bulan Desember 2014
Big luxury hotel
Big room. Easy to tranfer. Value for money.
I like a room because it is very big. But the hotel was open for many year the room must be renovate.
Diulas pada 28 Desember 2014

YU dari Hong Kong
Pasangan
Suite Royale - Satu Ranjang King
Menginap semalam pada bulan Desember 2014
Fair stay
Spacious, free birthday cake and in-house casino
quite some of the room furniture is worn out.
Diulas pada 28 Desember 2014

jiaping dari Singapura
Pasangan
Menginap selama 2 malam pada bulan Desember 2014
Las Vegas in Asia
The hotel was very well maintained; I visited 5 years ago and was pleased to find that the condition of the hotel and room has not deteriorated. Recommended for families with small children
The stay was good.
Diulas pada 27 Desember 2014

Hellen dari Indonesia
Wisatawan berkelompok
Suite Bella - dua Ranjang queen
Menginap selama 2 malam pada bulan Desember 2014
The biggest hotel and comfy room
The hotel have many shuttle bus to go in different places , a lot of shops with many branded goods and the best of all, biggest room.
We love the decoration inside the hotel, like we were in Venice and my whole family enjoy their time in the evening watching the snow show.
Diulas pada 27 Desember 2014

Ang dari Singapura
Pasangan
Suite Royale - Satu Ranjang King
Menginap semalam pada bulan Desember 2014
Expensive only
The hotel is grand and the staffs is helpful and I feel great about the room
Normal feel but need to improve more, the hotel should provide free wifi
Diulas pada 27 Desember 2014

Tracey dari Singapura
Pasangan
Menginap selama 5 malam pada bulan Desember 2014
Wonderful family getaway
Location, convenience and relaxation
Family enjoyed ourselves. Some stayed here some stayed at cotai central but we felt that Venetian provided the most convenient shuttle services, booking for shows, shopping and variety of food. Will surely come back again!!!
Diulas pada 27 Desember 2014

mehul dari India
Keluarga dengan anak kecil
Suite Royale - Satu Ranjang King
Menginap semalam pada bulan Desember 2014
It's very nicely done
Golf. Shopping and room stay
Nice but u Hav to add more tv channel
Diulas pada 27 Desember 2014

yip dari Singapura
Wisatawan berkelompok
Suite Bella - dua Ranjang queen
Menginap semalam pada bulan Desember 2014
My first time
Queen size beds, double sink, dressing table
All good but no free WIFI in the room.
Diulas pada 26 Desember 2014

SIEW dari Malaysia
Keluarga dengan anak kecil
Suite Bella Pemandangan Cotai - Dua Ranjang Queen
Menginap selama 2 malam pada bulan Desember 2014
The Venetian Macao Resort Hotel
Good Services
Diulas pada 26 Desember 2014


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