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2015
Cemerlang 8,6
berdasarkan 2486 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 2486 ulasan
  • Kondisi/kebersihan hotel 9,2
  • Fasilitas 8,8
  • Lokasi 8,5
  • Standar/kenyamanan kamar 8,9
  • Tingkat pelayanan 8,9
  • Harga berbanding mutu 8,0
  • Makanan 7,9
Urutkan berdasarkan

Wing W. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Agustus 2016
Long delay check-in and inconvenient transportation
Although we arrived check-in counter on time at 3pm, we had to wait another 40 minutes to get our room. And the staff did not feel any sorry about this, only saying that "we are accommodating YOUR needs". It seemed that was my fault to book their hotel. This was very disappointed and unacceptable. And the transportation was scary, we had to wait usually more than 1 hour minutes to get on a shuttle bus to travel just 1 or 2 km. Thus, finally we took Uber and Taxi all the way to other visiting places instead.
Diulas pada 23 Agustus 2016

Alan K. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Agustus 2016
Staff training and expansion of restaurant is strongly recommended
Staff or manager of Executive Lounge is not experienced. Handling dissatisfaction of customer of long waiting should be improved. It is very surprised to me that I am only entitled to have breakfast in such small Executive Lounge. Hotel should expand the buffet breakfast to other restaurant on Saturday or Sunday in order to avoid long queue.
Diulas pada 15 Agustus 2016

CHI L. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Agustus 2016
Very nice environment
Nice environment and not very crowded, cosy bed and very fun swimming facilities
Diulas pada 06 Agustus 2016

Cheuk L. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Juli 2016
Baby- friendly hotel
Helpful and nice staff
Diulas pada 03 Agustus 2016

Yan H. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Juni 2016
A clean and wonderful hotel
bathing good and big TV
Diulas pada 02 Agustus 2016

Mat C. dari Cina
Pasangan
Menginap semalam pada bulan Juli 2016
good
good
Diulas pada 30 Juli 2016

wingkin T. dari Hong Kong
Wisatawan bisnis
Menginap selama 2 malam pada bulan Juli 2016
OK
OK
Diulas pada 30 Juli 2016

Ka U. dari Hong Kong
Pasangan
Menginap semalam pada bulan Juli 2016
Comfortable room
Convenient with free shuttle, tidy, facilities
Diulas pada 29 Juli 2016

SIN A. dari Inggris
Wisatawan bisnis
Menginap semalam pada bulan Juli 2016
Good in general
Staff are polite and helpful.
Diulas pada 29 Juli 2016

Chi M. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Juli 2016
A very good choice for a family trip
The hotel is not too expensive having considered its swimming facilities, room quality and service standard. We had good fun at the water world.
Diulas pada 27 Juli 2016