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Cemerlang 8,2
berdasarkan 805 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 805 ulasan
  • Kondisi/kebersihan hotel 8,4
  • Fasilitas 7,6
  • Lokasi 8,9
  • Standar/kenyamanan kamar 8,4
  • Tingkat pelayanan 8,3
  • Harga berbanding mutu 7,8
  • Makanan 7,5
Urutkan berdasarkan

douglas W.
Amerika Serikat
19 Mei 2016
Will return
Annie Wang was a great Hostess speaks perfect English gave great suggestions!

TAN Y.
Singapura
16 Mei 2016
Another good experience at Macau
The location of this hotel is excellent. There is a 24 hours mini-mart and a small eatery that operate till 2am across the road. And also easily accessible to many good eateries round the area. Facilities - There is a food court within the hotel itself that operates very late at night. The casino had 4 levels ranging from the tables to self play electronic gambling. Staff was very polite and fast in doing the check in.

james H.
Singapura
29 April 2016
Dispute with the hotel rate when checking out
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.

Tuan L.
Singapura
25 April 2016
Upgrade
free upgraded room.

Seow Y.
Singapura
18 April 2016
Decent
First time here. Expected more.

lim K.
Malaysia
15 April 2016
Hotel condition
The hotel is clean and easy access to tourist area

Pei O.
Malaysia
03 April 2016
Not bad. Value for money
There's a "canteen" located in their casino, food not bad and very cheap. Remember to try..

Cheong N.
Makau
23 Maret 2016
clean room with nice view
good location to go shopping and walk around

Yi-hui L.
Taiwan
22 Februari 2016
good
good

Anna Y.
Kanada
30 Desember 2015
Location , location , location!
Almost all the staff we encountered provide excellent service
The only complain I have is only one floor is non smoking and we did not get the room on that floor, but that's not the hotel fault because the clientele of the hotel and most gamblers smoke, they have to accommodate that, but the hotel did their best to help us with the smell by providing air filter and freshener in the room and it helps