Cemerlang 8,2
berdasarkan 827 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 827 ulasan
  • Kebersihan 8,4
  • Fasilitas 7,6
  • Lokasi 8,9
  • Standar/kenyamanan kamar 8,4
  • Tingkat pelayanan 8,3
  • Harga berbanding mutu 7,8
  • Makanan 7,5
Urutkan berdasarkan

Chandan dari Sri Lanka
Keluarga dengan anak dewasa
Kamar Keluarga (3 Dewasa)
Menginap semalam pada bulan Agustus 2016
Comfortable hotel with a spacious family room
We enjoyed the hotel's comforts and location. We were there for just one night and it was a very convenient location.
Diulas pada 15 Agustus 2016

John dari Amerika Serikat
Wisatawan Tunggal
Kamar Superior Pemandangan Kota
Menginap selama 2 malam pada bulan Juli 2016
Room upgrade was
It is a moderately newer hotel with a very old feeling. The room decorations are very old. I checked in around 11pm, and got an upgrade to a larger room. However, the room I booked I asked for a view. The new room was huge, but had a view of the side of an ugly building. I also wasn't asked whether I wanted non smoking, they,just placed me in smoking room. I don't smoke.
Diulas pada 02 Agustus 2016

Margarette dari Filipina
Wisatawan bisnis
Kamar Superior Pemandangan Kota
Menginap selama 2 malam pada bulan Juli 2016
Lobby not good. crowded. no chairs
You need 8MOP to seat in the lobby. Not good for a hotel.
Diulas pada 18 Juli 2016

nelson dari Australia
Pasangan
Kamar Superior Pemandangan Kota
Menginap selama 3 malam pada bulan Mei 2016
Holiday
Inside the room facilities have shown the age of the building
Diulas pada 27 Mei 2016

SWEE dari Malaysia
Wisatawan berkelompok
Menginap selama 2 malam pada bulan Mei 2016
Very good location, cleanliness,good breakfast
Very good location, cleanliness,good breakfast
Diulas pada 22 Mei 2016

douglas dari Amerika Serikat
Wisatawan Tunggal
Studio Executive
Menginap selama 3 malam pada bulan Mei 2016
Will return
Annie Wang was a great Hostess speaks perfect English gave great suggestions!
Diulas pada 19 Mei 2016

TAN dari Singapura
Wisatawan Tunggal
Kamar Superior King atau Twin (Upgrade Gratis ke Kamar Deluxe)
Menginap selama 3 malam pada bulan Mei 2016
Another good experience at Macau
The location of this hotel is excellent. There is a 24 hours mini-mart and a small eatery that operate till 2am across the road. And also easily accessible to many good eateries round the area. Facilities - There is a food court within the hotel itself that operates very late at night. The casino had 4 levels ranging from the tables to self play electronic gambling. Staff was very polite and fast in doing the check in.
Diulas pada 16 Mei 2016

james dari Singapura
Pasangan
Kamar Keluarga (3 Dewasa)
Menginap selama 3 malam pada bulan April 2016
Dispute with the hotel rate when checking out
My booking was done on 10th April and was told the charges is S $649.57 inclusive of taxes and fee for my 3 night stay which is stated clearly in your confirmation email. However, Gand Emperor insisted that this charges was not included 15% taxes and svs fee. As a result, we had no choice but to settle the charges which ended with additional S$98. According to Grand Emperor, this problem was lied on Agoda and Booking.com. Can Agoda or Booking.com clarify this matter and get the refund for us as had caused so much inconvenience and the feeling of clarifying the charges making us lose confidence with Agoda.
Diulas pada 29 April 2016

Tuan dari Singapura
Wisatawan Tunggal
Menginap semalam pada bulan April 2016
Upgrade
free upgraded room.
Diulas pada 25 April 2016

Seow dari Singapura
Pasangan
Menginap selama 2 malam pada bulan April 2016
Decent
First time here. Expected more.
Diulas pada 18 April 2016


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