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2015
Cemerlang 8,7
berdasarkan 7512 ulasan

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Pilih Jenis Pelancong
Cemerlang



dari 7512 ulasan
  • Kondisi/kebersihan hotel 9,2
  • Fasilitas 9,1
  • Lokasi 8,7
  • Standar/kenyamanan kamar 8,9
  • Tingkat pelayanan 9,0
  • Harga berbanding mutu 8,4
  • Makanan 8,1
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Ulasan yang terverifikasi

Ryan L. dari Hong Kong
Wisatawan bisnis
Menginap selama 2 malam pada bulan Juni 2013
a very good hotel., been here few times a year
very nice beach and swimming pool, good fascilities for kids
a very good hotel, been here few times a year but this is my first time to experience the front-desk staff is impolite and not helpful, without my request then put me to the smoking floor. put me to the standard room but I paid for deluxe room. frontdest staff not helpful to fulfil my request of King size bed and told me already double confirmed that room is full but finally another staff get me a king size bed room. she didnt bring her brain to work. totally disappointed and super frustrated. that staff really need to be re-trained and repair her service mindset. not service oriented at all with her dead fish look while greeting guests
Diulas pada 05 Juni 2013

Lau A. dari Hong Kong
Keluarga dengan anak kecil
Menginap semalam pada bulan Juni 2013
I was so upset at the check-in services
dining swimming casino
Overall feeling was good during this stay. Just only disappointed during the check-in process, its took few hours times for fixing our rooms arrangements. Elderly and kids felt tired, boring and unwell because they have to wait a room for settle-down and spend more times to enjoy the hotel services. Housekeeping services was excellent, they done a lot in helping us during the rooms arrangement processing and very quick action in extra-beds setting and comfort us. thanks the housekeeping attendant at that timing and we like to say thankyou so much for his services.
Diulas pada 05 Juni 2013

Oi K. dari Hong Kong
Pasangan
Menginap semalam pada bulan Juni 2013
I think I can spend a week here!
Restaurant, pool, casino
The casino is big enough, the restaurants are excellent!! My husband and i want to go swimming again in the pool, with my parents and my baby boy too. The only thing is the room is smaller than I expected. I want to expend more time here next time!!
Diulas pada 05 Juni 2013

Helen F. dari Inggris
Wisatawan berkelompok
Menginap semalam pada bulan Juni 2013
Pool-side relaxation and fun night out
Pool, location and service
Diulas pada 05 Juni 2013

Esmond P. dari Indonesia
Keluarga dengan anak dewasa
Menginap selama 3 malam pada bulan Desember 2012
Well located
Close to shops, clean, good casino
Diulas pada 05 Juni 2013

Christopher C. dari Inggris
Wisatawan berkelompok
Menginap selama 2 malam pada bulan Mei 2013
Pretty Disappointing
Grandeur, restaurants. casino
We booked the Galaxy for a bit of luxury at the end of a 7 week holiday and were pretty disappointed. The rooftop beach and pool that we were looking forward to was closed for refurbishment and the buffet fully booked the whole time we were there. Add to this that the friends we were with could not check-in to their room until 6.30pm and are room wasn't cleaned on the 2nd day until gone 7.30pm and we were very disappointed!
Diulas pada 05 Juni 2013

Helen C. dari Filipina
Pasangan
Menginap semalam pada bulan Mei 2013
Awesome!
Location, shopping, dining
Diulas pada 04 Juni 2013

Helen C. dari Filipina
Pasangan
Menginap semalam pada bulan Mei 2013
Awesome
Location, shopping, dining
Diulas pada 04 Juni 2013

Shian C. dari Malaysia
Pasangan
Menginap selama 2 malam pada bulan Mei 2013
Great , comfortable and relax hotel
Room, entertainment
Good
Diulas pada 04 Juni 2013

PINIDA T. dari Thailand
Pasangan
Menginap semalam pada bulan Mei 2013
Best sevice.
Locatione.free shuttle bus,luxury
Diulas pada 04 Juni 2013