arrow-up-icon
Kembali ke info hotel

2015
Cemerlang 8,4
berdasarkan 12760 ulasan

Apa Kata Pelanggan Kami?

Pilih Jenis Pelancong
Cemerlang



dari 12760 ulasan
  • Kondisi/kebersihan hotel 8,9
  • Fasilitas 8,6
  • Lokasi 8,4
  • Standar/kenyamanan kamar 8,7
  • Tingkat pelayanan 8,5
  • Harga berbanding mutu 8,3
  • Makanan 7,5

YUIK P.
Malaysia
04 November 2015
Very Nice Housekeeping Staff and Customer Service
Friendly Staff, Excellent Customer Services and Clean room
Good location with mall attached.

Puay N.
Singapura
04 November 2015
Pleasant Stay
1) Comfort 2) Location 3) Cleaniness
Overall, it was a pleasant stay. Room was clean and well maintained. Staff was also friendly and helpful. Location of the hotel was good as far as we were concerned.

shirley L.
Singapura
04 November 2015
Comfy
So comfy and clean. I like everything abt the hotel.
Great!

Lim S.
Singapura
04 November 2015
Great stay with disappointment
Location/hotel ambience/ comfy room
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Lim S.
Singapura
04 November 2015
Great stay with disappointed experienced
Hotel ambience/ comfy room/location
It was good after my last stay on May 2014 that makes me come back again. Unfortunately, this time I was quite disappointed with the staff performance. I booked two rooms the other family suite room for my mother who is aged 71 who do not read and assumed items placed at the coffe/tea bags area are complimentary. She needs to consume her high blood pressure medicine after food so she ate a small can of potato chips. After that she sudden felt uneasy and worry will be charge, she bought a bigger size same brand to place it back without informing me. We checked out and left our baggages at the concierge as we need to leave the hotel after 4 hours due to late flight. When we back to collect the luggage and the staff approached us to claim for HKD35.00 on the potato chip which equailvilant to SGD7.00 for a SMALL can of chips! Despite my explanation to the staff, there is no flexibility and hence we paid and took back the bigger size chip which is only fair and sad to say with this, this hotel will not be my choice going forward and will not recommend further to my friends.

Yuen W.
Malaysia
04 November 2015
Not bad
Good location, clean and nice staff

Yuen W.
Malaysia
04 November 2015
Not bad
Good location, clean and nice staff

FONG W.
Malaysia
04 November 2015
Family trip
Hotel location, cleanliness, staff performance
We had a wonderful 6d5n HK trip staying in Royal plaza hotel. Thank you so much to the hotel staff :)

FEN C.
Malaysia
04 November 2015
Good
Clean, comfort and nice

Sinta Y.
Indonesia
04 November 2015
next to mtr mongkok east, the location is super :)
friendly staff, next to mall & mtr, near bus
Super nice & comfy... my second home :)