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Pilih Jenis Pelancong
Cemerlang



dari 1113 ulasan
  • Kondisi/kebersihan hotel 8,6
  • Fasilitas 8,3
  • Lokasi 8,5
  • Standar/kenyamanan kamar 8,4
  • Tingkat pelayanan 8,4
  • Harga berbanding mutu 7,8
  • Makanan 7,8
Urutkan berdasarkan
Ulasan yang terverifikasi

Lisa B. dari Selandia Baru
Pasangan
Menginap selama 5 malam pada bulan Agustus 2016
Definitely liked our stay here!
Great hotel with spacious room, nice pool and helpful staff.
Diulas pada 23 Agustus 2016

Hyerim N. dari Korea Selatan
Wisatawan Tunggal
Menginap semalam pada bulan Agustus 2016
good!
Room: wide & clean but expensive...
Diulas pada 20 Agustus 2016

Taek-Gwang L. dari Korea Selatan
Wisatawan Tunggal
Menginap selama 3 malam pada bulan Agustus 2016
Location is perfect
Good location. The staff is so kind. The pool on the rooftop is fantastic.
Diulas pada 19 Agustus 2016

Kheng G. dari Singapura
Wisatawan bisnis
Menginap selama 2 malam pada bulan Agustus 2016
Attitude
There is no queuing pattern or system. Counter adviser simply take whoever walks in or cut in front. Front desk is not polite. I'm a customer, I don't owe the hotel anything or the staff!
Diulas pada 14 Agustus 2016

Jayesh P. dari Inggris
Keluarga dengan anak dewasa
Menginap selama 7 malam pada bulan Juli 2016
Nice hotel and good location
A nice hotel and well connected. The staff we encountered were friendly and willing to help.
Diulas pada 09 Agustus 2016

Sungwook L. dari Korea Selatan
Wisatawan bisnis
Menginap selama 2 malam pada bulan Agustus 2016
excellent
very good trouble
Diulas pada 08 Agustus 2016

YIRU S. dari Taiwan
Pasangan
Menginap semalam pada bulan Juli 2016
the concierge is terrible
Originally we were supposed to have a good stay, but it was all ruined by the inattentive and terrible concierge service next to the front desk. We bought food that requires refrigerator, we called first to inquire if the front desk could put the food in the fridge and they said yes. Then we gave our food to the concierge and remind them again that it has to be put in the fridge. When we return to the hotel ready to pick up our luggage and the food, we discovered that the food was hanged on our luggage outside the hotel, and everything got rotten. We were very angry since it's a waste of food (we could not eat it again after it's exposed in hot weather for so many hours) so we complained to the concierge manager. The manager distrusted us and treat us like we were lying. We were furious and disappointed about how Royal Garden Hotel treat its customer and reluctant to apologize when it's their staff's fault.
Diulas pada 29 Juli 2016

Ruo T. dari Malaysia
Wisatawan bisnis
Menginap selama 3 malam pada bulan Juli 2016
Good location
Good location, expensive tho.
Diulas pada 27 Juli 2016

Riko W. dari Jepang
Wisatawan Tunggal
Menginap selama 2 malam pada bulan Juli 2016
It was nice staying here.
It was my third time staying at this hotel and I thought their survise skills were getting better than previous time.
Diulas pada 27 Juli 2016

Chiang P. dari Hong Kong
Pasangan
Menginap semalam pada bulan Juli 2016
Comfortable
Appreciated they fulfill our requested.
Diulas pada 26 Juli 2016